BigCommerce

SEPTEMBER 28, 2017

A majority of these jobs are allocated to distribution and fulfillment, but a proportional number of these jobs also go into operations, management, and of course, customer service. When it comes to customer service these days, ecommerce businesses are expected to deliver the highest quality experience. This is no surprise.

Channel 402

Channel Live Chat Multi-channel Customer 402

Liveintent

NOVEMBER 15, 2021

Lookalike Audiences is LiveIntent’s lookalike modeling solution that helps marketers reach and acquire new customers with precision targeting. A lookalike audience is an audience of new potential customers who have yet to purchase with your brand but are likely customers based on attributes shared with your best customers.

Customer 71

Customer Channel Consumer Customer Data 71

Omnisend

FEBRUARY 14, 2023

Of all the marketing channels business owners use to attract customers to their online stores, none is as effective as email marketing. Over 64% of marketers currently use it to reach customers, proving just how popular email marketing is as a customer acquisition channel. Start free today. Omnisend WordPress rating: 4.9

WooCommerce 103

WooCommerce Customer Social Media Multi-channel 103

365 Retail

APRIL 20, 2024

As the retail landscape evolves, refive is leading the charge in enhancing revenue and customer retention for brick-and-mortar stores. Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement.

Technology 59

Technology Retail Customer Retention Customer Data 59

Optimizely

MARCH 29, 2018

Below we pose three important questions to help you understand whether your marketing strategy is making the most of your customer data. Measuring open rates and clicks is important to understanding the success of your email newsletter campaigns, but these metrics are almost useless in isolation. You’ve got a new customer.

B2C 247

B2C Marketing Multi-channel Customer Data 247

Liveintent

NOVEMBER 15, 2021

Lookalike Audiences is LiveIntent’s lookalike modeling solution that helps marketers reach and acquire new customers with precision targeting. A lookalike audience is an audience of new potential customers who have yet to purchase with your brand but are likely customers based on attributes shared with your best customers.

Customer 71

Customer Channel Management Consumer 71

BigCommerce

SEPTEMBER 6, 2018

On the one hand, it’s an once-in-a-year opportunity to run promotions , launch new campaigns to acquire new customers , and ramp up for a long running revenue train to start the new year. This makes online businesses prone to customers’ negative feedback and god forbid, negative reviews. Sign up for our weekly newsletter.

Payment Services 288

Payment Services Merchant Services Live Chat Customer 288

Store Growers

JULY 26, 2022

Google’s Customer Match allows advertisers to leverage customer data to reconnect to previous customers and find new ones across the Google Ads network. This feature helps you leverage the customer information that you’ve collected from buyers or prospects to target with a variety of ads. More accurate targeting.

Customer 91

Customer Payment Services Customer Data Jewelry 91

ChannelAdvisor

SEPTEMBER 30, 2019

Welcome to ChannelAdvisor Pulse, our monthly e-commerce newsletter. As a seller, there’s no doubt you know the importance of a healthy product data feed. Customer data platforms (CDPs). Join us to learn more about how this product release enables customers to: . Spotlight on Success. Unified commerce.

eCommerce 55

eCommerce Webinar Beauty and Health Outdoor 55

Omnisend

APRIL 14, 2021

Customers are the lifeblood of every business, and an incredible amount of time is invested in attracting, cultivating, nurturing, and reactivating them. With so much riding on the success of finding and more importantly keeping customers, efficiently managing all customer interactions throughout the entire customer lifecycle is crucial.

Customer 78

Customer Omnichannel Customer Retention Channel 78

Omnisend

JUNE 7, 2023

. #2 Obtain consent for data collection Always seek consent before collecting any customer data. The image below shows a signup form with 2 checkboxes, one for newsletter and one for receiving marketing communication. You’re selling to customers. 5 Make data protection the core of your activities.

Merchant Services 145

Merchant Services Payment Services Marketing Customer Data 145

Retail TouchPoints

JANUARY 12, 2023

New to this year’s event is the Consumer Product Showcase , offering SMB brands the opportunity to show off innovative customer-facing products. Growth is likely to continue in 2023, fed by the ongoing deprecation of third-party cookies that has made first-party customer data a highly valuable asset for brands and retailers.

Consumer 273

Consumer Food and Beverages Beauty and Health Toys 273

Optimizely

MARCH 6, 2018

B2C marketers have to work harder than ever to personalize and customize email marketing campaigns. In fact, 63% of Millennial consumers and 58% of GenX consumers are willing to share data with companies in exchange for personalized offers and discounts. Buyers today simply expect personalized emails.

eCommerce 199

eCommerce B2C Recommendation Customer Data 199

ChannelAdvisor

JULY 1, 2019

Welcome to ChannelAdvisor Pulse, our monthly e-commerce newsletter. Everywhere you turn, someone is preaching the importance of data in improving the customer experience. But many brands and retailers still lack the tools necessary to harness important customer data and put it to good use. Watch On-Demand.

eCommerce 40

eCommerce Webinar eCommerce Platforms Multi-channel 40

ChannelAdvisor

JULY 1, 2019

Welcome to ChannelAdvisor Pulse, our monthly e-commerce newsletter. Everywhere you turn, someone is preaching the importance of data in improving the customer experience. But many brands and retailers still lack the tools necessary to harness important customer data and put it to good use. Watch On-Demand.

eCommerce 40

eCommerce Webinar eCommerce Platforms Multi-channel 40

ChannelAdvisor

JULY 1, 2019

Welcome to ChannelAdvisor Pulse, our monthly e-commerce newsletter. Everywhere you turn, someone is preaching the importance of data in improving the customer experience. But many brands and retailers still lack the tools necessary to harness important customer data and put it to good use. Watch On-Demand.

eCommerce 45

eCommerce Webinar eCommerce Platforms Multi-channel 45

Ecommerce Platforms

DECEMBER 6, 2022

Email marketing software provides business leaders with the tools they need to engage potential customers, nurture prospects, and inspire repeat purchases. Organizations can send emails when a customer makes an order to help them track their purchasing details.

eCommerce 197

eCommerce Marketing WooCommerce Shopify 197

Optimizely

JULY 17, 2018

You’ve got data. Whether you know it or not, you’re collecting a ton of information from your customers and potential customers. You know what products they’ve bought, when they bought, when they last opened your email newsletter, the last page they browsed on your ecommerce site, their favorite social channel, and so on.

Marketing 170

Marketing Social Media Customer Data B2C 170

Optimizely

FEBRUARY 6, 2018

This true story is one of many examples of personalized marketing failure , or how to really annoy your customers by suggesting products based on vague demographical data such as gender or age. Personalized marketing isn’t just about effectively targeting your potential customers — it directly impacts your bottom line.

Marketing 277

Marketing B2C Customer Data Channel 277

Optimizely

MAY 30, 2019

For today’s marketers, the challenge isn’t acquiring customer data — we have tons of it! The real struggle is extracting actionable insights from the data that can help guide your decisions as a marketer. We all know that understanding customer intent is very effective. Subscribed to your newsletter.

Article 170

Article Blog Social Media Events 170

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. This suggests that people are more likely to be repeat customers of a physical location rather than just shop around for the cheapest option online. And consumers still prefer to do it in person.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. This suggests that people are more likely to be repeat customers of a physical location rather than just shop around for the cheapest option online. And consumers still prefer to do it in person.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Omnisend

JANUARY 22, 2024

Visual appeal, personalization, and other customer engagement marketing strategies inspire desired action. Now, the team can easily automate and customize their email templates.Mailchimp and other platforms, like Klaviyo, also have the opportunities to build templates using blocks. However, these emails had to match its brand persona.

Information 88

Information Social Media Shipping Costs Document 88

Kissmetrics

OCTOBER 7, 2021

When creating paid ad campaigns on browsers and social media platforms, you need customer details to customize the copy. Marketing without cookies means you’d have to rely on first-party data (more on that below) rather than third-party cookies. The biggest benefit of working with first-party data is you own the data.

Marketing 264

Marketing PPC Social Media Books 264

Optimizely

FEBRUARY 19, 2019

As marketers, sometimes we’re so busy collecting and analyzing the big picture customer data, it can be easy to get distracted. Chances are, you have customers like me browsing product pages on your site who have yet to purchase anything. Customers who bought this item also bought/items usually bought together.

Shopping Carts 247

Shopping Carts Recommendation B2C Customer Data 247

Optimizely

FEBRUARY 19, 2021

How come certain businesses still find direct mail marketing as an effective way to stay top of mind and engage with customers? Turns out, direct mail marketing is a robust way to stay connected with your customers through personalization. What consumer demands does it still meet? How is its effectiveness measured?

Marketing 195

Marketing Social Media Shipping Costs Consumer 195

Smile.io

JANUARY 4, 2024

Onsite marketing is a way to increase ecommerce visitor engagement and sales by focusing on customer data and personalization. That data helps create personalized experiences that show your customers they are valued and understood, ultimately building loyalty.

X-cart 67

X-cart eCommerce Marketing Live Chat 67

Kissmetrics

MAY 10, 2021

You can use blocks to store information like: financial transactions contracts medical data supply information confidential customer data. How Does Blockchain Work for Data Security? Blockchain is a possible solution to giving customers peace of mind over their data. Transparency for Customers.

Cryptocurrencies 262

Cryptocurrencies Marketing Social Media Cryptography 262

Optimizely

AUGUST 7, 2018

The customer lifecycle is as varied and multifaceted as your customers themselves. Customers take a multi-step journey as they move from a brand new buyer to — hopefully — a loyal customer. It really all comes down to: Are they a long-term loyal customer? Or a brand new customer? One purchase.

Marketing 199

Marketing eCommerce Multi-channel Customer Retention 199

Liveintent

NOVEMBER 22, 2022

Respecting customer data — by using privacy-safe tools and strategies — only serves to improve monetization. And the right monetization strategies can yield even more valuable data for future engagement. .” A kitchen appliance brand, for instance, can launch ads in an email newsletter from a food or cooking blog.

Subscription 62

Subscription Blog Consumer Improvements 62

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. In short, CX helps you build and maintain a loyal customer base. That’s not all! 6 E-commerce CX Trends to Look out for in 2023.

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Optimizely

NOVEMBER 23, 2017

They know that many brands will offer a small discount if they sign up for a newsletter or share their email address. By immediately offering a discount to new customers, you devalue your products, hurt your margins, and condition buyers to expect a discount every time they buy. Ecommerce buyers are smart. Save products easily.

Shipping Costs 150

Shipping Costs B2C Travel Customer Loyalty 150

Optimizely

NOVEMBER 1, 2018

If you want customers to choose your brand, then you need to use content to power your marketing efforts and convince people that your product is the best. However, the content your customers want to read today depends on exactly where they are in their buyer’s journey. Customer reviews. A newsletter. Consideration.

B2C 354

B2C Marketing B2B Article 354

Liveintent

NOVEMBER 17, 2020

It wasn’t essential for brands to rely on email to build relationships with their customers just a few years ago—but that’s no longer the case. A January 2020 report showed that a whopping 88% of brands use email to communicate with their customers. Do you know what makes for some excellent first-party data?

Marketing 71

Marketing eCommerce Subscription Gifts 71

Optimizely

JUNE 29, 2017

It goes without saying that the more your shopper spends per purchase, the more likely you are to make up the costs of acquiring that customer with an eventually high lifetime value. Razorgator is a Zaius customer that was seeking to drive AOV. Razorgator is based in California, has over 1 million customers, and has sold over 3.5

B2C 150

B2C Events Channel Customer Data 150

BigCommerce

MAY 1, 2018

Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty. In this, we’ll look at how you can leverage ecommerce big data effectively to grow your business and better serve your customers.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Optimizely

MAY 22, 2020

If there was ever a question about the importance of taking an omnichannel approach that is centered around the customer, no matter where they interact with your brand, this stat puts that debate to rest. Some of those shoppers are your existing customers and they are looking at new brands to shop from that aren’t yours.

Shopify 195

Shopify Merchant Services eCommerce Events 195