Forrester eCommerce

NOVEMBER 11, 2015

In this era of cloud computing, IOT and mobile devices, firms are increasingly testing new product offerings that combine elements of content, software, services, and hardware together. Enter: subscription billing platforms. subscription billing. Here's what we found. Aria Systems, SAP hybris billing, and Zuora lead the pack.

Subscription 268

Subscription B2C Demo B2B 268

GetElastic

SEPTEMBER 7, 2021

Just a few weeks after the unfortunate vitamin aisle experience a friend told me about a vitamin subscription company called Ritual. While the onboarding experience was fantastic, the subscription component is even better. All thanks to eCommerce subscriptions. The History of Subscriptions. And, I'm not the only one.

Subscription 148

Subscription eCommerce Shipping Costs B2B 148

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Automated invoices and customer notifications.

Subscription 93

Subscription Payment Services Payments B2B 93

Retail TouchPoints

AUGUST 7, 2023

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Beyond Window Shopping Business customers are consumers too, and they want things on demand and with the convenience of a one-stop shop.

Subscription 207

Subscription B2B Mobile Customer Experience 207

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. It’s another to develop strategies and procedures that meet customer expectations without damaging revenue and profits. billion in sales in Q3 2020.” Amazon set the bar.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

Retail TouchPoints

JULY 28, 2023

Tanger Outlets has revamped its TangerClub loyalty program into a three -tier subscription program and is leveraging the Coniq platform that powers it to support retail partners with more access to customer preferences, patterns and spend.

Subscription 176

Subscription Download Mobile Information 176

UpSellIt

MARCH 12, 2020

Offering consumers a deal is a surefire way to increase sales and create customer value. Subscription Box Case Study. To determine the effectiveness of a targeted incentive strategy, UpSellit ran a series of A/B tests with four of its subscription box clients. More Often Than Mobile Users.

Subscription 84

Subscription Download Mobile Recommendation 84

FastSpring

APRIL 23, 2024

The subscription management system doesn’t support multi-product transactions. As an MoR, our platform handles a lot more than just standalone payment gateways or subscription management software solutions. We’ve been working in this space since 2005, and we’ve seen the growth of the subscription business firsthand.

Payment Services 112

Payment Services Merchant Services Payments Subscription 112

Wiser

APRIL 10, 2019

In mid-March, Burger King rolled out its $5 coffee subscription service. The chain’s marketing and promotional tactics appear to be working, but there’s a key difference with the $5 coffee subscription compared to the deals that came before: It’s coffee, not food. Will the subscription service work in the QSR space?

Subscription 84

Subscription Food and Beverages Customer Magazine 84

Retail TouchPoints

MARCH 31, 2021

This article examines how application programming interfaces (APIs) and customer identity and access management (CIAM) technologies are assisting retailers in building a more engaging, efficient and profitable future with their online presence. Securing Customer Identities for Positive Experiences.

Customer 311

Customer Reference Fashion Article 311

Retail TouchPoints

FEBRUARY 23, 2022

Users will be able to link their GNC accounts during the GNC Skill setup on their Amazon device or in the Amazon Alexa app on mobile devices. Debuting this new feature allows us to deliver on our commitment to offer customers personalized solutions,” said Daniel Frattaroli, Director of Ecommerce at GNC in a statement.

Subscription 219

Subscription eCommerce Customer Experience Mobile 219

lateshipment

SEPTEMBER 4, 2020

While your company’s products and sales efforts will ultimately be most directly responsible for generating and maintaining business, the on-site experience you provide also plays a key role in attracting and intriguing customers. Here's What You Need to Do to Piece Together a Better On-Site eCommerce Customer Experience.

Customer Experience 219

Customer Experience Improvements eCommerce Customer 219

BigCommerce

MAY 30, 2017

Do everything in your power to turn those visitors into customers. One of the most common ways online stores engage customers is with popups and banners. Another business tried using a popup to capture email signups and saw a 10x increase in subscription rate. Popups aren’t a recent invention, of course. How effective?

Subscription 409

Subscription BigCommerce Shipping Costs Merchant Services 409

Retail TouchPoints

AUGUST 7, 2023

To get treatment, consumers can visit the Amazon Clinic web page or access it on the Amazon mobile app; compare response times and prices from multiple telehealth provider groups; complete an intake form; and connect with their chosen provider.

Shipping Costs 192

Shipping Costs Subscription Shipping Recommendation 192

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Kissmetrics

APRIL 13, 2021

You built your app idea , you refined the product, and now you’re ready to launch your mobile app. App monetization is essential to the success of your mobile app. Whether you plan to charge for downloads or use subscription services to generate income, your app will never be profitable without a monetization strategy.

Payments 212

Payments Subscription Download Payment Services 212

Retail TouchPoints

JANUARY 25, 2022

The Celebrations Passport program currently has more than 1 million members, and 1-800-FLOWERS.com reports that it has been “instrumental in helping drive increased purchase frequency, retention and lifetime value of customers.”.

Payment Services 287

Payment Services Workshop Shipping Costs Subscription 287

Groove

DECEMBER 17, 2021

The number one indicator that you are ready for Shopify Plus is if you are already hosting your store through a standard Shopify subscription and need additional functionality. Examples of why you would need increased functionality include custom site templates, handling high order volume, and custom apps/integrations.

Shopify 195

Shopify Merchant Services Subscription eCommerce Platforms 195

Ecommerce Platforms

AUGUST 22, 2022

Are you considering adding a customer support module to your online store? Platforms like Richpanel include more than a chat box; with features for multichannel communications, customer portals, and workforce management, you’re able to improve upon several areas of your business with one app. Customer Self-Service Portal.

Multi-channel 104

Multi-channel Shopify Channel Merchant Services 104

GetElastic

MAY 14, 2020

For the stores allowed to remain open during this pandemic, queues have only become more painful, with customers facing lineups to get in and to check out. Many merchants refuse to handle reusable bags or physically touch cash and customer credit cards, interacting with customers from behind a plastic shield.

Mobile 113

Mobile Merchant Services Payment Services POS 113

Retail TouchPoints

APRIL 3, 2023

Consumers spending more on their “fur babies” presents a big opportunity for brands like Myos Pet , which provides canine supplements crafted with Fortetropin® that are clinically proven to build muscle for better mobility and vitality. The Myos Pet brand is built upon science and, in turn, trust.

Payment Services 199

Payment Services Social Media Subscription Channel 199

Retail TouchPoints

FEBRUARY 8, 2021

It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically. Transactional convenience.

Customer 130

Customer Retail eCommerce Subscription 130

Ecommerce Platforms

MARCH 24, 2020

By the end of 2019, mobile e-commerce spending reached $41.2 So, if you want to harness the power of mobile for your online store, then you might be searching for the best mobile website builder. All of the website builders listed below provide mobile-friendly templates, so any of them would work for you.

Mobile 123

Mobile eCommerce Shipping Costs Payment Services 123

Ecommerce Platforms

MAY 11, 2023

In today’s Askly review, we’re exploring the features and benefits of one of the most user-friendly tools for multilingual customer support on the market. Designed for the age of globalization, Askly ensures companies can connect with their customers in their native language, without complexity.

Live Chat 104

Live Chat Customer Social Media eCommerce Platforms 104

Retail TouchPoints

APRIL 14, 2023

New Opportunities for Consumers and Brands Consumers like the flexibility of top-up cards to keep track of spending and access services even if they opt out of a subscription or do not qualify to sign up. Prepaid top-up cards have also been an important tool for big brands wanting to engage and grow their customer base. In the U.S.

Payment Services 239

Payment Services Subscription Banking Information 239

Retail TouchPoints

MARCH 5, 2024

First-party customer data. The most important component of building an RMN is first-party data — a dataset of all your customers’ shopping habits and preferences. Having a unified view of your customer matters because retail buying journeys don’t take place on one channel. This is what advertisers are most interested in.

Retail 242

Retail Customer Data Channel Arts 242

Groove

MAY 15, 2023

For instance, using an open-source platform like WooCommerce or Magento requires web development skills to customize the codebase and create unique templates. Ensuring that your chosen eCommerce platform supports these essential integrations is crucial for creating a seamless experience for both your customers and your internal team.

eCommerce 195

eCommerce Magento Merchant Services WooCommerce 195

Algopix

MARCH 23, 2024

Accuracy: UPC scanners ensure that product information is captured correctly, reducing the risk of listing errors and customer dissatisfaction. Improved Customer Experience: Accurate product listings and efficient order fulfillment contribute to a positive customer experience, leading to higher satisfaction and repeat business.

Shipping Costs 128

Shipping Costs eCommerce Subscription Fulfillment 128

FastSpring

JANUARY 10, 2023

Handling failed payments and customer notifications. Chargebee: Supports Complex Subscription Management. Zoho Subscriptions: Online Subscription Billing Platform. Handling failed payments and customer notifications. We become the liable party for every transaction of our customers. Table of Contents.

Payment Services 134

Payment Services Payments Subscription Banking 134

lateshipment

SEPTEMBER 4, 2020

While your company’s products and sales efforts will ultimately be most directly responsible for generating and maintaining business, the on-site experience you provide also plays a key role in attracting and intriguing customers. Here's What You Need to Do to Piece Together Better On-Site eCommerce Customer Experience.

Customer Experience 130

Customer Experience Improvements eCommerce Customer 130

Ecommerce Platforms

JANUARY 29, 2021

Founded in 2013 and based in Berlin, Germany, N26 has more than five million customers across 25 countries and over 1,500 employees. N26 prides itself on its banking transparency and enables customers to start spending as soon as they open an account. This comes in handy if you or your developer need to code a custom integration.

Mobile 104

Mobile Payment Services Banking Mobile Payments 104

BigCommerce

MARCH 21, 2017

Through the upcoming integration, BigCommerce customers will soon see Instagram as an option in the BigCommerce Channel Manager, allowing you to sync your product catalog with Instagram. In the meantime, we are working with select customers to test the feature and ensure the best possible experience for our customers.

Mobile eCommerce 420

Mobile eCommerce Mobile eCommerce Merchant Services 420

Retail TouchPoints

FEBRUARY 6, 2024

Now, as competition in the pet sector intensifies, Petco is tapping into the inherent emotion of its category to create a similar sense of shared experience and loyalty in its customers. As an extra bonus, customers that use their Petco-Nationwide insurance at a Vetco clinic get 10% off all services.

Beauty and Health 273

Beauty and Health Travel Customer Retail 273

Groove

FEBRUARY 9, 2022

Mobile optimization. Mobile Optimization. Create an optimized mobile eCommerce experience when you choose any of the responsive themes on BigCommerce Enterprise. The themes automatically optimize web page elements for mobile devices, so you don’t need to worry whether your site performs well on mobile. Performance.

Merchant Services 284

Merchant Services eCommerce BigCommerce B2B 284

Retail TouchPoints

JUNE 23, 2022

More than 80% of our customers shared that they would be excited for a program that would allow them to earn rewards across all of our banners ,” said Rafeh Masood, EVP and Chief Customer Officer at Bed Bath & Beyond Inc. The tiered program offers a complimentary subscription in addition to paid options. in a statement.

Shipping 266

Shipping Social Media Subscription Mobile 266

Retail TouchPoints

OCTOBER 8, 2020

GameStop has entered a partnership with Microsoft to enhance its backend and in-store solutions, empower associates with mobile devices and offer shoppers the Xbox All Access pass. Both GameStop and Microsoft expect to benefit from the customer acquisition and lifetime revenue value of the customers brought into the Xbox ecosystem.

Games 235

Games Omnichannel Retail Subscription 235