Retail TouchPoints

MARCH 10, 2021

The online versus offline debate remains a hot topic in retail. But don’t be fooled into thinking that retail as we knew it is dead, out for the count or profoundly wounded. Ultimately, it’s still primarily women who shop, and their selfless gift of “time” is not always considered by retailers. Thanks Google!

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Retail TouchPoints

FEBRUARY 1, 2022

In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. One area of investment by retailers is a shift to buy online, pick up in-store (BOPIS), which was called “table stakes” by one retailer insider I talked with. Rise of Community Commerce.

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Kibo

AUGUST 18, 2022

But with the right investments and sure-footed decision-making, retailers and DTC brands can navigate the economic storms, emerging stronger and better placed on the other side. Impacts of the recession on DTC brands and B2C retailers. eCommerce growth was 6.7 How will the economic downturn impact retail?

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Technology B2C Retail eCommerce Technology 62

RTP blog

DECEMBER 14, 2018

Competition from e-Commerce, technological innovations and new consumer expectations have triggered a revolution in retail that is redefining the shopping experience. From high-end luxury boutiques to big-box discount outlets, retailers are looking for new ways to attract and retain customers.

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BigCommerce

JUNE 5, 2018

The State of Ecommerce in 2018. To understand the state of retail – especially ecommerce – think of it this way: 1. Traditional retailers are quickly going direct-to-consumer. Thanks to SaaS ecommerce technology allowing brands to rapidly build modern ecommerce websites affordably. Experience-led.

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Kibo

AUGUST 23, 2022

When evaluating eCommerce technologies, customer expectation management needs to stay top of mind. Shoppers may only see the front-end user experience, but the back-end operational systems play a crucial role in creating frictionless shopping journeys.

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Retail TouchPoints

DECEMBER 5, 2022

Former Amazon Fresh Grocery VP Michael Huffaker has been appointed as Chief Operating Officer of CarParts.com as the ecommerce retailer looks to “continuously stay ahead of the curve.”. Then in April , the company brought in Lowe’s former VP of Ecommerce Technology, Kals Subramanian, as Chief Technology Officer (CTO).

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TradeGecko

APRIL 9, 2019

Over the past decade, the rise in eCommerce has transformed the retail experience - and this trend only continues to grow. In recent years, online retail sales reached an incredible $2.3 trillion worldwide , and eCommerce sales accounted for more than 10% of all retail sales globally.

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RTP blog

OCTOBER 17, 2018

Earlier this month, Retail TouchPoints unveiled its fifth annual E-Commerce Technology Preview , which includes insights from industry experts at 12 solution providers. The guide offers an exclusive look at what retailers need to do in order to achieve e-Commerce success in 2019 and beyond.

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Forrester Omnichannel

JUNE 23, 2014

We're at the beginning of a retail transformation: The growing percentage of retail revenues driven by eCommerce and the influence of digital technologies on consumer behavior and expectations alike means that retailers are being forced to reevaluate the value proposition of the store. B2C eCommerce.

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Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. consumers love the USPS.

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Ecommerce Guru

FEBRUARY 10, 2022

Technology is ruling the world nowadays. Advance technology in e-commerce has a significant impact on online buying. New technologies, different needs, and the ongoing transition in mobile devices will impact. The post 5 Trends Shaping The Future of Ecommerce appeared first on Ecommerce Guru.

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Retail TouchPoints

JULY 15, 2022

Instacart has announced a number of promotions to its C-suite and the creation of two new senior leadership positions — Chief Business Officer and Chief Architect — in order to better position the business toward its ambition of becoming a full-service grocery technology company as readies to IPO. “As

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Retail TouchPoints

AUGUST 11, 2020

For retail, a significant area of focus for CX innovation has been in the pre-purchase experience. These retailers and brands have all fostered a culture of experimentation, which helps them continuously test new CX innovations and find new ways to delight their customers. Post-Order Delight. Culture Of Experimentation.

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ecomdash

APRIL 4, 2019

Technology is the driving force behind ecommerce and as new tech is discovered, ecommerce has the ability to change and ultimately improve. As exciting new technology is created, businesses can take advantage of it to further personalize their company and online presence. Customer Service Bots. Payment Services.

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ecomdash

AUGUST 9, 2018

Blockchain technology is becoming the driving force for global financial transactions. With worldwide ecommerce revenue set to hit the $135 billion mark by 2023 , the adoption of blockchain technology isn’t just a passing idea anymore. But, how is blockchain technology shaping ecommerce? Lower Expenses.

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Payment Services Technology eCommerce Cryptocurrencies 76

Fabric

APRIL 5, 2023

One of the major e-commerce predictions for the next five years is that retailers will take a headless approach to commerce. Implementing and managing complex integrations with several different software vendors requires expert knowledge that retail IT teams may not have. What does an SI do?

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ChannelAdvisor

DECEMBER 1, 2022

2 channel management providers in the 2023 Digital Commerce 360 Leading Vendors to the Top 1000 Retailers Report. In today’s uncertain economy, it’s more challenging than ever for brands and retailers to keep up with the competition and the changing behavior of consumers,” said Pete Elmgren, CommerceHub CRO. Download it now.

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ChannelAdvisor

DECEMBER 1, 2022

2 channel management providers in the 2023 Digital Commerce 360 Leading Vendors to the Top 1000 Retailers Report. In today’s uncertain economy, it’s more challenging than ever for brands and retailers to keep up with the competition and the changing behavior of consumers,” said Pete Elmgren, CommerceHub CRO. Download it now.

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Retail TouchPoints

JANUARY 27, 2023

Because ecommerce can incorporate hundreds of software solutions, there isn’t only one way to be composable. Rather, composable commerce should be considered as a set of principles for each element of your technology infrastructure: Each element does only one thing well and isn’t responsible for too many things at once.

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Retail TouchPoints

OCTOBER 8, 2020

ShipperHQ , a shipping rate management solution for online retailers, has enrolled as an Accelerate Partner in the Adobe Exchange Partner Program. This partnership will give retailers access to ecommerce technology to help them handle the prepurchase shipping experience.

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ChannelAdvisor

MARCH 9, 2021

We’ve seen brands and retailers double growth and reach new GMV records after listing products on multiple marketplaces. . And depending on what e-commerce technology you use, the transition may be a lot faster and smoother than you’d expect. Becoming a multichannel seller has always had tremendous benefits.

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ChannelAdvisor

MAY 28, 2021

If you’re reading this, you already know how important retail media has become. Advertising on e-commerce sites offers a rare opportunity to reach consumers at the moments they’re ready to buy, and is fast becoming the preferred way to get products in front of purchase-ready shoppers. However, there is a catch. But with 1.6

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eCommerce Retail eCommerce Technology eCommerce Platforms 59

ChannelAdvisor

MAY 28, 2021

If you’re reading this, you already know how important retail media has become. Advertising on e-commerce sites offers a rare opportunity to reach consumers at the moments they’re ready to buy, and is fast becoming the preferred way to get products in front of purchase-ready shoppers. However, there is a catch. But with 1.6

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eCommerce Retail eCommerce Technology eCommerce Platforms 59

ChannelAdvisor

MAY 21, 2021

We all know that brands need a strong e-commerce strategy to survive. Some brands are wildly successful with direct-to-consumer (D2C) strategies, while others rely on strong retailer relationships to maintain profit margins. And with up-to-date advice from the digital commerce experts, you can evaluate each one more easily: .

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ChannelAdvisor

JUNE 15, 2022

This is the final blog in our series on retail media advertising. Read The Rise of Retail Media , Effective Advertising Strategies to Unlock for Retail Media Success , Best Practices for Advertising on Amazon and Best Practices for Advertising on eBay. The US-based retail giant features: . Series Conclusion.

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Kibo

SEPTEMBER 20, 2021

Core commerce is defined as “quality, sophistication and ease of use of the core commerce functions of the product: catalog, search, basket, promotions, payment, customer account.”. Core Commerce Comes Together with Kibo. Product and catalog management helps retailers organize and merchandise products.

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eCommerce eCommerce Technology Payments Management 62

365 Retail

JUNE 1, 2021

Excellent Zephyr has partnered with industry leaders HubSpot and Patchworks to launch their new eCommerce services for retailers around the UK. Excellent Zephyr had previously worked with various household retail names such as Deliveroo, Monsoon and De Beers to deliver top-quality project management services. .

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eCommerce Retail Magento BigCommerce 52

Retail TouchPoints

OCTOBER 9, 2020

To take its online presence to the next level and meet shoppers’ needs in the virtual world, CITY Furniture overhauled its ecommerce approach by building its own headless platform, designed to integrate with modular partner solutions as needed. Adapting Ecommerce for Furniture’s Extended Shopper Journeys.

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Payments eCommerce Customer Home Furnishings 222

Blue Acorn

NOVEMBER 28, 2017

Illustrated above, most of the growth in retail sales is forecast to come from in-store sales influenced by online research and shopping. In fact, some brick and mortar furniture retailers have reported the ratio of online research on in-store sales is 10X their online sales. Lessons-Learned from A Furniture Retailer.

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BigCommerce

MAY 15, 2018

It’s decision time for traditional retailers. When I worked agency side, we started building ecommerce sites on SaaS platforms like BigCommerce. I already knew the benefits of SaaS across other pieces of the commerce platform stack, including: Omnichannel commerce technologies. OMS Systems. WM Systems.

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Merchant Services Payment Services eCommerce Platforms Technology 419

Kibo

JANUARY 26, 2023

And as a result, companies are asking themselves if their eCommerce platform can keep up with (and simplify) the complexities needed to meet heightening demands or if it’s time to consider a new solution. 76% of retailers plan to increase their spending on eCommerce technology and services in 2023.

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ChannelAdvisor

JUNE 1, 2022

This is the third blog in our weekly series on retail media advertising and it provides you with best practices for Amazon, eBay, and Walmart. Read The Rise of Retail Media and Effective Advertising Strategies to Unlock for Retail Media Success. . of the total retail e-commerce sales. Advertising on Amazon.

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ChannelAdvisor

JANUARY 24, 2019

The company strives to be the world’s largest global, multichannel e-commerce brand — and has been working toward this goal with a technology-first approach. Similar to the models used by industry disruptors like Uber and Airbnb, everything the retailer does is digital.

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eCommerce eCommerce Technology Multichannel Shipping Costs 63

ChannelAdvisor

SEPTEMBER 23, 2020

Surveys have long shown that eight in 10 consumers are loyal to brands , and that 55% of shoppers would prefer to buy directly from brands rather than multi-brand retailers. Using existing retail partnerships to succeed online. It’s good for your brand, great for your retailers and provides a seamless experience for your customers. .

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eCommerce eCommerce Technology Multi-channel Consumer 81

Blue Acorn

JULY 19, 2017

We already know that ecommerce is typically fueled by technology and how much of the market adopts it–hello mobile revolution–but what about the trends we see now? So what’s likely to change beyond the technology? Shift in Physical Retail. Specialized Retail Stores, A Renaissance. Let’s dig in.

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Technology Payments Payment Services B2B 63

Retail TouchPoints

SEPTEMBER 28, 2020

Seasonal hiring provides a window into retailers’ priorities, and 2020 demonstrates both the COVID-19-powered growth in ecommerce and the need to operate stores and supply chains safely. Across a wide range of retailers, three trends are driving the industry’s holiday hiring strategies: The race is on for same-day delivery.

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