Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed. Many retailers struggle to cultivate genuine engagement that builds lasting relationships and delivers frictionless customer experiences.

Shipping Costs 260

Shipping Costs Improvements Live Chat Retail 260

Digital Doughnut

AUGUST 30, 2023

In a discussion on digital marketing and emerging trends, an aspiring digital marketer raised an intriguing question: "What does the future hold for e-commerce with the rise of the Metaverse?

eCommerce 52

eCommerce Marketing Technology 52

Smile.io

AUGUST 30, 2023

Skincare is a journey, and for some, an overwhelming one. But what if it didn’t have to be? That’s the philosophy behind Dr. Sam’s skincare. This brand takes a simple, no-fuss approach to skincare. It was founded by Dr. Sam Bunting after years of working in a clinic and finding that there was a key gap in solutions for problematic skin that were simple, effective, and affordable.

eCommerce 53

eCommerce Merchant Services Payments Subscription 53

Retail TouchPoints

AUGUST 30, 2023

In a first-ever partnership between two retail icons, Macy’s will carry an exclusive collection of sleepwear, underwear and intimates for men and women from Gap. The assortment, which will feature exclusive designs and colorways priced from $12.50 to $79.95 online, will be available online, on the Macy’s mobile app and at select stores nationwide. “This launch is an opportunity to amplify the Gap brand and deliver must-have essentials in comfortable, breathable fabrics to men and women across th

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Outdoor Sporting Goods B2B Apparel 264

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

My Wife Quit Her Job

AUGUST 30, 2023

Farfetch has been an online luxury shopping destination for women and men since the early 2000s. The premier platform offers an optimal solution for those seeking upscale brands while living far from luxury boutiques. But is Farfetch legit? Are their products authentic? In this Farfetch review, I’ll share everything you need to know about the platform, including how to initiate returns and ways to earn rewards while shopping.

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Fashion Retail eCommerce 238

Retail TouchPoints

AUGUST 30, 2023

Retailer-owned cooperative Ace Hardware has opened more than 100 new stores this year and plans to push the total to 170 by the end of 2023. This rapid expansion pace follows last year’s impressive numbers: by August 2022 the retailer had added more than 100 stores, with plans for an additional 60 by that year’s end. Globally, Ace has opened more than 1,100 stores over the past five years and now operates 5,800 locations in approximately 60 countries.

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Operations Retail Customer Fulfillment 264

Retail TouchPoints

AUGUST 30, 2023

High-end furniture retailer Mitchell Gold + Bob Williams has abruptly shut down and laid off more than 500 employees in North Carolina, multiple sources report. In a notice to employees, interim CEO Chris Moye cited weak sales and unexpected trouble securing financing as the reason for the closure. “Mitchell Gold + Bob Williams has recently and unexpectedly learned that we are unable to continue business operations,” read a letter from Moye taped to the door of the company’s factory in Taylorsvi

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Presentation Operations Events Retail 262

Wiser

AUGUST 30, 2023

Understanding and managing your brand equity is a powerful strategy for businesses in today’s competitive market landscape. Brand equity refers to the value of your brand in the minds of your consumers, and it’s a key asset that can drive your business’s growth and profitability. Building strong brand equity requires thoughtful planning and strategic execution.

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Management Social Media Customer Loyalty Reference 147

Retail TouchPoints

AUGUST 30, 2023

The average TikTok user spends 95 minutes per day on the app and opens it 19 times per day — just a few of the reasons that brands like Henry Rose are capitalizing on this engagement opportunity by using TikTok as a primary top-of-funnel marketing channel. “We have a broad customer base, so we look at TikTok to fill the top of the funnel – it’s about building brand awareness,” said Debi Theis, President of fragrance brand Henry Rose in an interview with Retail TouchPoints.

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Channel Information Customer Consumer 246

Algopix

AUGUST 30, 2023

In today’s fast-paced digital landscape, staying ahead in the eCommerce industry requires continuous learning and adaptation. As an eCommerce seller, you’re undoubtedly familiar with the abundance of information available online, but have you considered the untapped potential of podcasts as a valuable resource for your growth? This comprehensive guide will delve into the significance of eCommerce podcasts, how they facilitate the exchange of information, the advantages of diversifyin

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eCommerce Shopify Information Technology 108

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

RetailDive

AUGUST 30, 2023

The company, which was acquired by private equity firm The Stephens Group in 2014, is closing despite a recent $20 million investment by the firm.

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RIS News

AUGUST 30, 2023

Before every child has walked through the doors for their first day of school, the unofficial end of summer has been ushered in by all things pumpkin.

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RetailDive

AUGUST 30, 2023

In a first for the retailers, Gap will sell a line including loungewear, pajama sets and intimate basics exclusively through the department store.

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Department Stores Retail 113

RIS News

AUGUST 30, 2023

The direct-to-consumer lingerie brand, owned by Victoria’s Secret, is broadening its use of generative AI to enhance customer experiences, craft marketing materials, and accelerate the pace of innovation.

Customer Experience 93

Customer Experience Consumer Marketing Customer 93

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

AUGUST 30, 2023

The retailer’s aggressive, ahead-of-schedule inventory reductions represented significant progress toward those goals.

Retail 118

Retail 118

Omnisend

AUGUST 30, 2023

Reading Time: 10 minutes Many marketers believe that September newsletter ideas are limited to back-to-school and fall themes. In reality, while back-to-school and fall topics are popular, September offers a diverse range of content options. From major international celebrations to less popular occasions, this article will show you a variety of engaging September newsletter ideas that go beyond the typical choices.

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Travel Events Gifts Article 78

RetailDive

AUGUST 30, 2023

Sycamore Partners acquired Talbots over a decade ago and the other KnitWell brands during Ascena’s 2020 bankruptcy.

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Other 117

RIS News

AUGUST 30, 2023

PepsiCo is not only entering first-of-its-kind relationships with companies like Spotify and EA Sports, but it’s also looking ahead to how it might use the data to drive further value at retail and for its retail partners.

Retail 83

Retail 83

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

AUGUST 30, 2023

The company — which operates its namesake brand and Pura Vida — lowered the top end of its fiscal 2024 revenue expectations.

Operations 98

Operations 98

RIS News

AUGUST 30, 2023

Athlete and Hustle Clean CEO Justin Forsett will inspire and motivate, alongside leaders from retail and consumer goods companies discussing innovative strategies and how to leverage next-generation technology.

Consumer Goods 83

Consumer Goods Consumer Marketing Technology 83

RetailDive

AUGUST 30, 2023

The e-commerce giant is testing the free shipping threshold with select groups of non-Prime members.

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Shipping eCommerce 108

RIS News

AUGUST 30, 2023

Mark Kirkham, SVP and CMO of PepsiCo's International Beverages business, discusses the evolution of data usage, particularly in partnerships with retailers.

Retail 84

Retail 84

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailWire

AUGUST 30, 2023

Amazon is testing a new minimum order requirement for free shipping, asking some non-Prime customers to spend at least $35 instead of the previous $25. The change is seen as a move to encourage users to consider subscribing to Amazon Prime, especially with the upcoming holiday shopping season and Amazon’s second Prime Day of the.

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Shipping Customer 75

RIS News

AUGUST 30, 2023

Best Buy has experienced second-quarter declines while investing in technology and expanding consumer benefit programs.

Technology 92

Technology Consumer 92

365 Retail

AUGUST 30, 2023

The Post Office has secured a new government contract for in-person identity checks, adding to its portfolio of identity products and services available digitally or in branch. The new contract with Government Digital Service (GDS) will involve Postmasters and their teams providing an identity check for people who need additional support to use GOV.UK One Login – those unable to use the app or browser journey for identity verification – so that they can access central government services.

Information 62

Information Retail Technology 62

RIS News

AUGUST 30, 2023

Best Buy has experienced second-quarter declines while investing in technology and expanding consumer benefit programs.

Technology 75

Technology Consumer 75

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

365 Retail

AUGUST 30, 2023

Stylo wowed attendees during an evening showcase that put the spotlight on their latest printing innovations. The event featured a stunning art gallery, lit up in a black light setting to emphasise the capabilities of their new QPrint technology. The artwork displayed captured an array of textures and movements, all printed using Stylo’s groundbreaking StyGlow neon inks.

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Multi-channel Arts Events Channel 62

TalkingRetail

AUGUST 30, 2023

As schools reopen this week, 5,926 children will be returning with the correct uniform and equipment after receiving a £150 School Essentials Grant from GroceryAid. A total of £888,900 was granted to families in need this year, a 36% increase compared to last year’s School Essentials Grant. Eligible parents received £150 per school-aged child up.

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Retail 52

365 Retail

AUGUST 30, 2023

Snap, the parent company of Snapchat, has appointed Bridget Lea as the new General Manager for the UK. Based out of London, Lea will lead Snap’s UK team and will be responsible for Snap’s business strategy, sales, operations and community growth within the region. Lea was most recently the Managing Director of Commercial for EE, BT’s consumer division, a role she held for three years.

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Management Technology Operations Consumer 52

TalkingRetail

AUGUST 30, 2023

Captain Morgan Spiced Gold 0.0% becomes first dark spirit to join Diageo’s alcohol-free portfolio. Captain Morgan has unveiled Captain Morgan Spiced Gold 0.0%, an alcohol-free alternative to the iconic Original Spiced Gold. Captain Morgan Spiced Gold 0.0% can be used in place of Captain Morgan Original Spiced Gold in any cocktail or drink, whether that’s.

Retail 52

Retail 52

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data