Retail TouchPoints
JUNE 12, 2023
Parfums Christian Dior , the perfumery and cosmetics division of LVMH Group ’s Christian Dior, has debuted a live online consultation service for its beauty customers. The new offering allows customers to “try on” makeup virtually with AR while getting live advice from a Dior salesperson, using tech from virtual try-on solution Perfect Corp. and live shopping solution Bambuser.
Forrester eCommerce
JUNE 12, 2023
Finding tech talent is increasingly hard. Now, with the acceleration wrought by generative AI as well as other emerging technologies, tech leaders must build long-term strategies to address the growing demands on the technology organization.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
JUNE 12, 2023
T&T Supermarkets , a Canadian grocery chain specializing in Asian products, will open its first U.S. store in the Seattle suburb of Bellevue, Wash. in summer 2024. Located in the Marketplace at Factoria, the 76,000-square-foot supermarket will be the largest Asian supermarket in the state and a flagship store for T&T, which is owned by Loblaw Companies Ltd.
Forrester eCommerce
JUNE 12, 2023
This year, programmatic advertisers face an unusual economic paradox: Ad spend continues to go up, but sellers of programmatic advertising and adtech vendors alike are consolidating and reorganizing in pursuit of efficiency.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
JUNE 12, 2023
AI in retail is everywhere. Walmart uses it to analyze what customers are buying and adjust inventories and supply chains automatically. Amazon’s legendary machine learning algorithms drive revenue by recommending products based on customers’ behavior. And the fashion brand Gucci, with the recently launched “Gucci Assistant,” chats up users as they move through the customer journey.
My Wife Quit Her Job
JUNE 12, 2023
Today, I’m thrilled to have Jim Kennemer on the show. Jim and I met randomly on a panel run by Global Sources. And when we met, I knew I had to have him on the show. Jim is the founder of Cosmo Sourcing and he’s helped hundreds of clients source more than $100 million worth of products from both China and Vietnam. Production and sourcing have been slowly shifting away from China to places like Vietnam and Jim just happens to be a sourcing expert for Vietnam.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
|
Forrester eCommerce
JUNE 12, 2023
US brands struggled to deliver effective customer experiences in 2023, but some succeeded. Discover the US Customer Experience Index (CX Index™) 2023 results.
Retail TouchPoints
JUNE 12, 2023
Chico’s FAS has appointed David Oliver, SVP – Finance, Controller and Chief Accounting Officer, to the role of EVP – CFO and Chief Accounting Officer, effective June 24, 2023. Current EVP – CFO Patrick Guido has resigned to accept a position at another company where he can be located closer to his family. Oliver has been with Chico’s since 2012 and served in multiple roles, including VP – Finance and Controller and Interim CFO and SVP – Controller.
Ecommerce Platforms
JUNE 12, 2023
In today’s Merch by Amazon review, we’re taking a closer look at one of the most popular tools for print-on-demand selling in the modern world. Created by the world’s leading ecommerce marketplace giant, Merch by Amazon is a simple and straightforward platform where creators and entrepreneurs can customize a variety of products to sell to a worldwide audience.
Retail TouchPoints
JUNE 12, 2023
Walgreens Boots Alliance has agreed to pay New Mexico $500 million to settle a 2017 lawsuit that claimed the pharmacy chain helped fuel opioid addiction in the state by failing to stop illegal pill sales, according to numerous media reports. In May, Walgreens reached a $230 million settlement with San Francisco. The New Mexico settlement, the largest obtained by the state against a single company over opioids, came after a non-jury trial held in 2022.
Advertisement
Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
365 Retail
JUNE 12, 2023
Lidl GB has announced that it will be incorporating Prevented Ocean Plastic into its water bottles – becoming the first UK supermarket to make this change. Appearing in store throughout July, Lidl’s 1 litre San Celestino Italian Sparkling Mineral Water bottles will contain a minimum of 30% Prevented Ocean Plastic – plastic which would have otherwise ended up in the ocean.
Retail TouchPoints
JUNE 12, 2023
Nike products will once again appear on store shelves and websites at DSW and Macy’s starting in fall 2023, according to executives on DSW and Macy’s earnings calls. The selections will include items from multiple apparel types across the men’s, women’s and kids categories, and marks the return of Nike to wholesale after it began slashing third-party offerings in late 2021.
Omnisend
JUNE 12, 2023
Reading Time: 3 minutes Summer’s the perfect time to take it easy, right? Wrong — it’s been scientifically proven that summer goes by extremely quickly and it’ll be over before you know. So instead of taking it easy, now’s the time to prepare for the absolute biggest ecommerce event of the year (Black Friday). One way to get super-ready is to make sure you’re up-to-date on all the wonderful things you can do with automations.
CPC Strategy
JUNE 12, 2023
Amazon Stores allow brand owners to design and create multipage stores to showcase their brands, products, and value proposition on Amazon. Long gone are the days when Amazon sellers didn’t have the tools they needed to build brand equity and promote shopper loyalty.
Advertisement
In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Omnisend
JUNE 12, 2023
Reading Time: 10 minutes One of the most common myths going around the email marketing industry is that A/B testing is a one-time process: run it at the start of your campaign and proceed once you get results. Fun fact, this is not true! Email A/B testing is a continuous, iterative process that needs to be deployed at all stages of your campaign. This doesn’t mean it has to become overly complicated or difficult to set up.
RetailDive
JUNE 12, 2023
Even hard-hit restaurants have bounced back faster, with areas dependent on tourists and office workers in the worst shape, according to a new report.
RETAIL MANAGEMENT SOFTWARE
JUNE 12, 2023
To succeed in today’s digital world, retailers have to stand out in the crowded online marketplace. With the rise of e-commerce, traditional brick-and-mortar stores are finding it increasingly difficult to engage customers and boost sales. That’s why digital merchandising is more important than ever. Effective digital merchandising can increase sales, boost customer engagement, and enhance the customer experience.
RetailDive
JUNE 12, 2023
The beach house experience features six themed rooms for shoppers to browse, and includes a quiz, a scavenger hunt and former catalog images.
Advertisement
Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailWire
JUNE 12, 2023
J.Crew’s new app gives users 48 hours advance notice on new merchandise launches, personalized recommendations and faster checkout. “We launched our J.Crew Passport loyalty program in the last couple of years, and we have seen a lot of success there,” said CMO Derek Yarbrough.
RetailDive
JUNE 12, 2023
Inventories at the department store retailer were down 7% as it keeps its budget open to buy in-demand product.
365 Retail
JUNE 12, 2023
New figures today reveal cash transactions totalled £3.33 billion at Post Offices in May – the highest level since last September (£3.35 billion). In May, business and personal cash deposits totalled £2.48 billion. This was up 10% month-on-month (£2.26 billion, April 2023). There were over 5.5 million cash deposit transactions across Post Office’s 11,500 branches in May, up 7.5% year-on-year (5.16 million, May 2022).
RetailDive
JUNE 12, 2023
The move is becoming increasingly common among large, complex companies and those growing rapidly, according to an expert on corporate leadership.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Smile.io
JUNE 12, 2023
Every year there are thousands of parades, celebrations, and protests supporting the LGBTQIA+ community. While most of these events take place in June in the Western world, there are some celebrations in other months throughout the world. Pride Month is a time for gay, lesbian, bisexual, transgender, and other queer folks to come together with their allies to promote the self-affirmation, dignity, equality, and visibility of the community.
RetailDive
JUNE 12, 2023
The closeout-oriented retailer said it may expand its mix of directly sourced merchandise as its store footprint grows.
RIS News
JUNE 12, 2023
Value chains aspire to steer resources to their most productive use, not only across countries and sectors, but also within the stages of value addition. Learn more.
RetailDive
JUNE 12, 2023
Building a brand that resonates with its customers on many levels rarely happens organically. Discover how Starbucks creates loyal customers through innovative customer relationship strategies.
Advertisement
In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
Pivotree Blog
JUNE 12, 2023
In today’s fast-paced commerce world, data management is everything. It powers decision-making, drives growth, and helps organizations gain a competitive edge. But what happens when the data itself becomes unwieldy, inconsistent, or inaccurate? Enter a master data management platform (MDM). Using MDM, a business can ensure the information they rely on—such as customer or product data—is accurate, consistent, and easily accessible from a central source.
RetailDive
JUNE 12, 2023
Despite overall M&A activity declining, DTC brands including Richer Poorer, Great Jones and Scotch & Soda have already found buyers this year.
Pivotree Blog
JUNE 12, 2023
Supply chain management (SCM) is an ongoing process. When you think you’ve got it down, things change, and you must re-optimize your approach. We’ve collected a few essential dos and don’ts to ensure your SCM system consistently runs at peak efficiency. Keep reading to learn what actions to take in 2023 to streamline your supply chain management system , fulfill orders promptly, and minimize shipping delays for your customers.
RetailDive
JUNE 12, 2023
For DTC brands looking to deploy personalization for the first time, or those wanting to amplify their efforts, there are a few ways to get started.
Advertisement
Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Expert insights. Personalized for you.
289 
Let's personalize your content