Groove

MAY 19, 2023

As the eCommerce landscape continues to evolve, businesses are constantly seeking tools to bolster their online presence. One such tool is Google Merchant Center. If you've ever found yourself asking, "What is Google Merchant Center, and how can it enhance my eCommerce performance?" then you're in the right place. This comprehensive guide will explain everything you need to know about Google Merchant Center, including setting up an account, creating a product feed , and optimizing product listin

Merchant Services 370

Merchant Services eCommerce Shipping Costs Information 370

Forrester eCommerce

MAY 19, 2023

With the convergence of demand and account-based marketing (ABM) accelerating and the two disciplines becoming increasingly indistinguishable, many ABM practitioners are wondering whether there will still be a home for “classic” one-to-one ABM.

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Retail TouchPoints

MAY 19, 2023

I love to travel. Most people do. There is nothing like that feeling of stepping out into a country you’ve never visited, the assault on your senses from all the new sights and sounds, and the subtle ways that every part of this world does things differently. It’s this drive that helps tourism make up a substantial portion of the world economy. Before the pandemic, tourism spending was 10% of global GDP and accounted for one quarter of new jobs.

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Travel Payment Services Retail Books 278

Forrester eCommerce

MAY 19, 2023

We identified the platform best practices found in the other submissions to the inaugural TSI Awards. We added the submitting companies’ real-world examples to help you understand the full future fit platform strategy and see how it could support your organization.

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Other Information Technology 195

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Retail TouchPoints

MAY 19, 2023

The bankruptcy of David’s Bridal in April — its second in five years — signaled more than just the potential demise of another ailing retailer, but a larger shift in the U.S. bridal industry. After being significantly disrupted by COVID, an underlying transition that was already beginning to surface pre-pandemic is continuing: couples are marrying later , throwing smaller weddings and shopping for those weddings (including for the dress) online.

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Retail Shipping Costs Fashion Customer 271

Forrester eCommerce

MAY 19, 2023

Premium loyalty programs charge a fee for access to membership or a program tier. These can be one-time fees (REI — $30 once for a lifetime) or monthly/annual fees (Amazon Prime, Walmart +).

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Customer Loyalty Customer Experience B2C Consumer 195

Forrester eCommerce

MAY 19, 2023

Every time I talk to people about skills management, we arrive at two conclusions: 1) skills management has a ton of potential benefits; and 2) it’s incredibly confusing. The market is full of articles unpacking number one, so I want to share what I’ve learned about number two.

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Management Article Marketing Customer 195

Retail TouchPoints

MAY 19, 2023

Staples has launched a new marketing campaign with the theme of “Business is Human,” highlighting the company’s belief that while AI “is and will continue to be a powerful tool, it is most effective when combined with human insights and expertise.” The campaign promotes the retailer’s membership program for business owners, Staples Business Advantage (SBA) , and will run across a number of major U.S. news outlets, print publications and audio and video streaming platforms.

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Technology Information Marketing Customer 244

My Wife Quit Her Job

MAY 19, 2023

Welcome to Family First Fridays which is a new segment of the podcast named in honor of my book, The Family First Entrepreneur. Last night, I held my very first book signing at the Books Inc. In Palo Alto and I had a blast. I wasn’t planning on giving a speech at the bookstore last night, but I ended up giving a 15-minute impromptu talk, which I’m sharing with you today.

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Books Other 210

Retail TouchPoints

MAY 19, 2023

Citing strong positive customer response to its Outlet store concept, introduced earlier this year, Belk is opening 10 new Outlet stores in May for a total of 16 locations. The first Belk Outlet store opened in Greeneville, Tenn. in January 2023, and the retailer opened five more in April. The Belk Outlets include discounted items that come directly from larger Belk stores, providing customers access to a wide range of items, including high-end and designer brands that these locations may not ha

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Customer Retail Customer Experience Operations 229

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Store Growers

MAY 19, 2023

Last Updated on May 19, 2023 Structured snippets are one of Google’s many tools and ad extensions that can improve the performance of your ad campaigns. It lets merchants emphasize their products’ key features, allowing them to attract their target audience based on their interests, behaviors, and preferences. The structured snippets feature appears in a header format beneath the text in the advertisement.

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Merchant Services Information Improvements Customer 91

Retail TouchPoints

MAY 19, 2023

Walgreens Boots Alliance will pay $230 million to San Francisco over multipleyears in a settlement around the retailer’s role in the city’s opioid epidemic. The payments will include $57 million in the first year, which the city will use to help mitigate the impact the opioid crisis has had on its citizens. “San Francisco has been dealing with the impacts of opioids for years, including the need for direct treatment and support for those struggling with addiction,” said London Breed, Mayor

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Payment Services Other Retail Operations 204

Omnisend

MAY 19, 2023

Reading Time: 10 minutes When it comes to the best email marketing platform for your online store, Shopify Email is one of the best choices for Shopify stores. Well, hold on to that thought. If you are starting email marketing for your online shop, there are some fantastic Shopify Email alternatives out there that might suit your needs even better—and they don’t have to break the bank.

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Shopify Live Chat Multi-channel Blog 88

RetailDive

MAY 19, 2023

Planning for larger declines than anticipated, the retailer slashed its full-year guidance and brought on a Kohl’s veteran as chief financial officer.

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Consumer Retail 108

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Digital Doughnut

MAY 19, 2023

Websites are often referred to as digital storefronts of a business — but what happens when the door is closed to certain individuals? That's where accessibility in digital marketing comes in. It's the practice of ensuring that all individuals, regardless of their abilities or disabilities, can access the information and services provided on a website.

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Marketing Reference Information Customer Experience 98

RetailDive

MAY 19, 2023

The direct-to-consumer company ships to 30,000 zip codes and allows customers to order custom-sized rugs after being approved from a waitlist.

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Shipping Consumer Customer 112

Sailthru

MAY 19, 2023

Is it possible to scale exponentially while getting more personalized with each and every customer? It is with machine learning and the power of data. Flip through any business journal or year-end earnings report and chances are the phrase “digital transformation” will be front and center. From choosing doctors, travel getaways, or a new wardrobe, business is more social than ever, and digital platforms make for easier window shopping.

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Customer Data Technology Demo Channel 78

RetailDive

MAY 19, 2023

The toy company will open a store at Dallas Fort Worth International Airport, while retailers are shutting locations in the California city.

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Toys Retail 102

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

Liveintent

MAY 19, 2023

Google has announced that it will continue with its plan to deprecate third-party cookies for the second half of 2024. While changes are challenging in the ecosystem, LiveIntent is proud that the solution we’ve developed through years of research, testing and implementation is ready now to support Publishers and Brands in taking charge of their own future.

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Channel Mobile Blog Management 62

RetailDive

MAY 19, 2023

The arrangement solidifies financial ties between the financial group and the brand management company, and adds to a growing stable of fashion labels under their control.

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Fashion Management 89

RetailWire

MAY 19, 2023

Apple has restricted its employees’ use of ChatGPT and other outside generative artificial intelligence technology over concerns that confidential information could be leaked accidentally. John Giannandrea, a former Google exec who joined Apple in 2018, leads the tech giant’s AI efforts.

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Technology Information Other Article 64

RetailDive

MAY 19, 2023

The chain is looking for ways to grow and find new customers as its booming pandemic-related sales subside.

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Customer 114

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailWire

MAY 19, 2023

Government reports and retailer earnings all point to Americans becoming more frugal in the face of high prices and interest rates. “A consumer slowdown is underway,” said Neil Saunders, managing director at GlobalData.

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Management Consumer Retail Article 59

RetailDive

MAY 19, 2023

The deal between the Urban Outfitters-owned clothing rental service and the plus-size DTC brand is exclusive, and it debuts with 25 styles.

Clothing 95

Clothing 95

RetailWire

MAY 19, 2023

Amazon.com has completed 100 drone deliveries in two small markets in California and Texas, well below its goal of 10,000 by the end of the year, as consumer adoption appears to be lagging. “I would love to see the drones flying around. I can’t wait,” said Ken Thomas, who co-owns a Lockwood, CA, deli.

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Consumer Marketing Article 59

RetailDive

MAY 19, 2023

Co-CEO Brie Olson was named to the top role, while CFO Russell Bowers will take on the additional position of COO.

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

365 Retail

MAY 19, 2023

The gambling world has undergone a huge amount of change over the past few years, especially with regard to the rise of online gambling on both sides of the Atlantic. Many people are trying their luck with online casinos and lottery sites, having fun while also sharpening their gambling skills. This article will explore why many gamblers are moving to online-only platforms and what the benefits are compared to traditional gambling shops and casinos.

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Games Article Technology Improvements 52

RetailDive

MAY 19, 2023

The youth-focused discount retailer plans to open 9 new spots at locations owned by Simon this year.

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Retail 111

365 Retail

MAY 19, 2023

As retailers continue to grapple with the pressures of the cost of living crisis, new research reveals that a third of shoppers now wait until a sale or discount period to make a purchase (31%). Data from trusted discount site, VoucherCodes.co.uk finds that this figure rises to 41% when it comes to shoppers buying tech, 37% for clothes, and 34% when buying a holiday.

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Clothing Events Books Consumer 52

RetailDive

MAY 19, 2023

The DTC brand is steadily building out its wholesale roster, which also includes Walmart, Target, Amazon and CVS.

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Retail 88

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data