Thu.Jan 11, 2024

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HPE + Juniper Networks Creates A Cisco Doppelganger

Forrester eCommerce

Some news you expect, some you don’t. I’ll be honest — I didn’t expect this and would have bet against the idea if someone told me about it yesterday. HPE is acquiring Juniper Networks. I’ve had a couple days to process it, and during that time, I had an epiphany.

Customer 285
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Aldi Eliminates Plastic Bags, Pledges to Switch to Natural Refrigerants by 2035

Retail TouchPoints

Aldi has completely eliminated plastic shopping bags from its 2,300+ U.S. stores, a move that the company estimates will prevent nearly 9 million pounds of plastic from going into circulation each year. Additionally, Aldi will transition to the use of natural refrigerants in all U.S. stores by 2035, building on the supermarket retailer’s use of environmentally friendly refrigerants in more than 600 stores.

Supplies 264
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10 Creative Strategies for Customer Retention in Ecommerce | Salsify

Salsify

Customer acquisition may be the goal of most marketing campaigns, but it's customer retention that really sets a successful brand or retailer apart.

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AI Steps into the Retail Arena

Retail TouchPoints

Generative AI has put the retail industry at yet another inflection point. 2023 was a period of experimentation for retailers, and many thoroughly assessed where this new technology could have the biggest impact. As the use cases for this technology have become more clear, in 2024 we’ll see generative AI step into the arena as retailers move from experimentation to production, unlocking both efficiency and revenue opportunities — securely and at scale.

Retail 251
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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6 Handy SEO Autocomplete Tools

Practical eCommerce

Autocomplete suggestions are based on search volume and thus helpful for keyword research. The post 6 Handy SEO Autocomplete Tools appeared first on Practical Ecommerce.

SEO 116
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NRF 2024 Preview: Hear From Top Execs at Levi’s, Ulta Beauty, FedEx — and Magic Johnson

Retail TouchPoints

Tens of thousands of retail professionals from all over the world will fill New York City’s Javits Center for Retail’s Big Show from Jan. 13 to 16, 2024. The draw? More than 1,000 exhibitors and 170 sessions featuring a wide array of speakers, from leading retailers to suppliers, analysts and other industry experts — plus a bit of star power (basketball legend Earvin “Magic” Johnson, Martha Stewart and Drew Barrymore, to name a few).

Workshop 248

More Trending

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Vitamin Shoppe, JD Sports, Camping World Add On-Demand Delivery via DoorDash

Retail TouchPoints

DoorDash has added five recreation and wellness retailers to its marketplace — Camping World ( 190 locations), Golf Galaxy ( 100 locations), JD Sports and Finish Line ( 500 locations) and The Vitamin Shoppe ( 700 locations). With these new additions, DoorDash now offers access to more than 100,000 non-restaurant stores across its Marketplace and Drive platforms, and features nearly 2 million products, from clothing and makeup to household essentials.

Clothing 231
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Post Office investigator denies ‘gangster’ behaviour

TalkingRetail

As the public inquiry into the Post Office scandal resumed, Post Office investigator Stephen Bradshaw denied claims he and others “behaved like Mafia gangsters” with threats and lies to sub-postmaster/postmistress victims from whom they tried to collect “bounty”.

Other 96
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REI Plans to Open 10 Stores This Year Plus Two More in 2025

Retail TouchPoints

REI Co-op will open 10 stores this year and already has plans in the works for two more stores to open in 2025 — in Durango, Colo. in the spring and St. George, Utah in the fall. The store locations and timetables for the 2024 openings are: Spring: Beavercreek, Ohio and Beaverton, Ore.; Summer: Glendale, Ariz.; Ithaca, N.Y. and Rancho Mirage, Calif.; Fall: Albany, N.Y. and Tulsa, Okla.

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Sam’s Club to bring AI-based receipt verification to all stores

RetailDive

The technology will eliminate the need for receipt checkers, freeing up associates to spend time with customers.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Victoria’s Secret Taps into Google Cloud AI Solutions to Create More Personalized Online Experiences

Retail TouchPoints

Victoria’s Secret & Co. (VS&Co.) has announced a multi-year strategic partnership with Google Cloud to create more personalized and inclusive online shopping experiences, improve customer and associate experiences and drive operational efficiencies through the use of AI and generative AI technologies. “The integration of Google Cloud’s AI and generative AI technologies will not only improve the online shopping experience for our customers, but also will empower our inte

Supplies 173
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Top Preferred U.S. Grocery Retailers 2024

RIS News

Costco dropped from its number two spot last year to number three. Learn which grocery retailer took first place and other key findings from this annual ranking.

Retail 97
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Hertz Aims To Sell 20,000 EVs To Purchase Gas Cars

RetailWire

Hertz, the famous vehicle rental company, has decided to reduce its electric vehicle fleet by a third, amounting to around 20,00 vehicles.

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Victoria's Secret & Co. to Create AI-Powered Shopping Experiences

RIS News

Learn how Victoria's Secret & Co. will tap artificial intelligence to enhance its online shopping experiences and accelerate core business operations.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Walmart to expand drone delivery to 1.8M more Texas homes

RetailDive

The retailer is working with Wing and Zipline to reach up to 75% of the Dallas-Fort Worth area's population.

Retail 103
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Mark Zuckerberg Is Raising Cows on Diet of Beer and Macadamia Nuts in Hawaii

RetailWire

The tech giant let his Facebook followers in on his latest passion project on his Kauai farm.

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Nike executive Andrew Campion to exit after 17 years

RetailDive

The former COO and CFO will depart to a job in higher education, as the retailer undergoes efforts to streamline the organization.

Retail 92
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Amazon’s Dominance Shows the Importance of Effective Delivery

RIS News

While not every retailer will be able to build a delivery supply chain as large and complex as Amazon’s, its success highlights the benefits of owning at least some part of the supply chain.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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After Beyond Yoga suppliers stiffed workers, DOL recovers $1.1M in wages, damages

RetailDive

The U.S. Department of Labor’s settlement for 165 Los Angeles-based workers is the largest one to date for garment workers in the Golden State.

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Greece’s largest online marketplace, Skroutz, eyes new European expansion, and will enhance personalisation with a new partnership with MoEngage

365 Retail

Skroutz , the largest ecommerce marketplace in Greece, is eyeing further European expansion. Following its rapid growth, it has partnered with MoEngage , the leading insights-led customer engagement platform, growing customer conversions by +350% since implementation. Founded 18 years ago in Athens, Skroutz, the ecommerce giant often referred to as the ‘Greek Amazon’ , now offers customers access to over 30 million products on its online marketplace and employs over 500 staff.

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REI plans a dozen new stores in coming months

RetailDive

The outdoor retailer will open 10 this year and already has plans for two more in 2025 as well.

Outdoor 93
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Monos Achieves Expedited Customer Inquiry Resolutions Powered By AI

RIS News

Premium luggage company Monos is tapping AI-powered customer service technology in order to streamline tasks and expedite inquiry resolutions.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Transforming Your Showroom into a Dynamic Video Shopping Studio

365 Retail

In the world of retail, showrooms often operate behind closed doors, serving as a space for product showcases for third-party retailers and staff training, largely unseen by customers. However, within these walls lies an opportunity — a chance to unlock the hidden potential and transform this showroom into a multipurpose space for video shopping, masterclasses, online events and content creation to reach a brand’s audience across channels.

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Fruit Stripe Chewing Gum Is Gone Forever

RetailWire

The nostalgic Fruit Stripe Gum is saying its final goodbyes. Fruit Stripe, the gum brand that has been a staple in American candy stores since the 1960s, is being discontinued by its owner, Ferrara.

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Strength of convenience retail highlighted in Christie & Co’s latest report

TalkingRetail

According to Christie & Co’s annual Business Outlook, convenience retail has emerged from the pandemic and ongoing tricky economic environment as a robust industry, which has bucked many of the negative transactional trends observed in the mainstream property market.

Retail 59
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Ohio Federal Judge Pauses Social Media Law Enforcing Parental Consent for Kids’ Accounts

RetailWire

A law in Ohio governing the social media accounts of kids may be breaching the First Amendment in "breathtakingly blunt" ways, and a federal judge has ruled that it cannot take effect next week as initially planned.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Police find large quantity of illegal cigarettes and vapes at Leamington Spa store

TalkingRetail

Officers from Leamington Spa Safer Neighbourhood team conducted a joint operation with Warwickshire Trading Standards yesterday (10 January) at Clemens Street Mini Market. A large quantity of counterfeit cigarettes, illegal vapes and a vehicle were seized.

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Meati Foods at Target? It’s part of the plant-based company’s growth strategy

RetailDive

The mushroom meat maker opens the new year with a major retail distribution deal and more lofty goals.

Retail 73
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Post-holiday returns management: Strategies for Retailers

iVend

January is the season of returns – the rate at which shoppers bring back goods in the post-holiday returns period jumps by almost 9% * compared to the rest of the year. The latest figures from the National Retail Federation indicate that in 2023 the value of returned items was $743 billion. ** Given that returns management can cost as much as 66% of the original sale price, returns represent a big headache for retailers. iVend helps retailers iVend helps retailers optimise their post-holiday ret

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Starbucks Sued Over Alleged False Ethical Claims

RetailWire

A consumer advocacy group filed a lawsuit against Starbucks over misleading advertising for claiming that its coffee is ethical in its entirety, even though the company has been sourcing from multiple farms across the world with human rights violations.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.