Tue.Feb 13, 2024

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High-Performance IT: How IT Running Style Impacts Business Value

Forrester eCommerce

Style matters when running IT: too slow, and your business misses out on market opportunities; too fast, and you’re transforming operations that the business can’t fully utilize. Learn how the optimal balance of IT capabilities will let you run high-performance IT — the pursuit of continuously improving business results through technology.

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How Ali von Paris of Route One Apparel Rode Maryland Pride to eCommerce Success - EP 001

Groove

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Ali von Paris of Route One Apparel Ethan Giffin talks with Ali von Paris of Route 1 Apparel about transforming a viral college project into a thriving Maryland pride brand. Launching with a single t-shirt tribute to a closed bar, Route 1 Apparel has grown into a diverse product line embodying state pride, from university gear to Maryland flag designs and innovative items like the Old Bay Travel Tin.

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The Future Is Now: Introducing Human Risk Management

Forrester eCommerce

I am starting my third Forrester Wave™ evaluation for the market that used to be called the Security Awareness & Training (SA&T) market. We’ve been calling it Human Risk Management when advising clients the last few years, but finally reached the decision to formally retire the SA&T nomenclature.

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Decoding the Algorithms of Amazon: Understanding How Consumer Demand Impacts Ecommerce

Retail TouchPoints

It’s hard to remember, but before the roads were filled with Amazon trucks delivering our packages in two days or less, we used to drive to the store to shop for what we needed. Brick-and-mortar stores teamed up with brands to determine the optimal placement and positioning of products to entice consumers and their wallets. Where your product landed on the shelf had everything to do with your relationship with the buyer.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Who Capitalized on a Super Opportunity to Win More Consumers?

Forrester eCommerce

Last summer I introduced a framework for overcoming acquisition blockers – or as I called them, the “dark side” of the growth levers that my colleague Dipanjan and I introduced in our report Unlock Your Growth Potential.

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How Zenni Optical Boosted Per-Session Revenue 34% with Sharper Search

Retail TouchPoints

Improving search functionality and response speed can be among the most powerful “behind the scenes” actions a retailer can take — particularly if they’re essentially a pureplay operation. Zenni Optical ’s Chief Technology Officer (CTO) David Ting discovered just how powerful amping up the site’s search capabilities could be after the retailer deployed the Algolia solution in early 2023 and soon saw a 34% increase in revenue per search session.

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Kroger Plans to Cut Prices Following Completion of Albertsons Merger

Retail TouchPoints

Citing its actions following previous corporate mergers, Kroger said it plans to lower prices when its planned merger with Albertsons is finalized. The supermarket giant will invest $500 million to lower prices on “day one” following the transaction’s close, and also plans to invest $1.3 billion to improve Albertsons’ brick-and-mortar stores. The Kroger-Albertsons merger was first announced in October 2022 but has faced pushback from state Attorneys General and the Federal Trade Commission (FTC)

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How To Get Amazon Same Day Delivery Or Next Day Delivery

My Wife Quit Her Job

Amazon is widely known as one of the top places to shop, with millions of sellers listing products daily. But what really stands out about Amazon is how they can offer same day delivery. Amazon initially introduced a two-day shipping option that changed the way we shop online and made fast delivery the new norm. Shortly after, they began to offer next day delivery and same day delivery.

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SpartanNash Expands Robot-Supported Inventory Insights to 75 Stores

Retail TouchPoints

Following a 15 -store pilot project that kicked off in May 2023 , SpartanNash has deployed Tally, an autonomous inventory robot, in 60 more company-operated stores across the Midwest. The retailer operates 144 supermarkets, mostly under the Family Fare, Martin’s Super Markets and D&W Fresh Market banners. The robots from Simbe support the solution provider’s Store Intelligence platform, providing real-time inventory insights to better inform product stocking, ordering, merchandising and ecom

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What SalesLoft’s Acquisition of Drift Means

Forrester eCommerce

SalesLoft’s acquisition of Drift is a first step into marketing technology for sales tech vendors.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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The Body Shop UK Enters Administration

Retail TouchPoints

The UK arm of the The Body Shop has entered administration, the British version of bankruptcy protection, according to Reuters and other media reports, but it will continue to operate online and via its 199 UK brick-and-mortar stores for the time being. Private equity firm Aurelius Group purchased the retailer from Natura &Co in November 2023 for nearly $258 million.

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If You Want Customer Loyalty, You Need A Value Exchange

Forrester eCommerce

I regularly have discussions with clients who want to create a loyalty program.

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Wish Sold to Asian Ecommerce Platform Qoo10 for $173 Million

Retail TouchPoints

After years of decline, ContextLogic has sold its discount shopping app Wish for approximately $173 million in cash to Qoo10 , an ecommerce platform that operates localized online marketplaces throughout Asia. Qoo10 is headquartered in Singapore and operates marketplaces in Singapore, Indonesia, Malaysia, mainland China and Hong Kong. In 2018 its Japanese marketplace was spun off and sold to Ebay , which had previously been an investor in Qoo10 parent company Giosis.

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Don’t confuse nimble with one-off.

Fabric

Unleashing the Power of Modern Architecture: Why Flexibility and Scalability Matter In today’s rapidly evolving business landscape, staying ahead of the curve requires more than just keeping up with the latest trends. It demands a forward-thinking approach that embraces innovation, flexibility, and scalability. At fabric, we’re committed to providing our customers with a cutting-edge platform built on modern architecture principles and powered by best-in-class cloud environments.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Temu Spent $15 Million on 5 Super Bowl Ads and Giveaways

RetailWire

On a mission to win back customers after sales dropped month-over-month in December and January, online retailer Temu spent $15 million on giveaways and TV ads at the Super Bowl this year for its "Shop Like a Billionaire" slogan to be showcased.

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Creative Strategy Guide: Best Practices for Business Growth

CPC Strategy

*This article was authored by Meredith Unger, Creative Strategist at Tinuiti If you find yourself scrutinizing your ads and questioning their performance, the culprit might be your creative. Have you ever pondered why certain ads outshine others or why one format yields success while another falls flat? We have too.

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Nvidia’s Worth Briefly Surpasses Amazon

RetailWire

Four years ago, Nvidia Corp. barely registered among the top 20 U.S. companies by market capitalization. Now, it's closing in on Amazon.com Inc., aiming for the No. 4 spot.

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New Ecommerce Tools: February 13, 2024

Practical eCommerce

This week's installment includes updates on fulfillment, reverse logistics, international shipping, omnichannel commerce, retail analytics, and headless ecommerce. The post New Ecommerce Tools: February 13, 2024 appeared first on Practical Ecommerce.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Tiger Woods Unveils Sun Day Red Apparel Line

RetailWire

The name of the golf legend's new line of sports apparel, whose logo is a tiger with 15 stripes, is based on the red shirts he wore throughout his career.

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Tea shortage reported following supply chain issues

TalkingRetail

UK shoppers could face a black tea shortage after Sainsbury’s warned of supply chain issues. The disruption is said to be linked to Houthi attacks on vessels in the Red Sea, as well as supply and demand delays with one tea supplier.

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Squishmallows Launches Legal Fight Against Build-A-Bear ‘Knockoffs’

RetailWire

Warren Buffett is taking on Build-A-Bear, and he's not backing down. His Jazwares company, which produces the wildly popular Squishmallows plush toys, has sued Build-A-Bear Workshop, saying its Skoosherz line of toys is a "knockoff" of their idea.

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Dieux enters first wholesale partnership with Sephora

RetailDive

The beauty brand launched online on Tuesday and will enter 714 of the retailer’s stores starting March 6.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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BRC survey shows retail crime crisis ‘that demands action’

TalkingRetail

Violence and abuse against retail workers soared last year, with the latest figures from the British Retail Consortium’s (BRC) crime survey revealing that the number of incidents rose to 1,300 per day in 2022/23 from almost 870 per day the year before.

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Tractor Supply’s Al Lettera and Glenn Allison to Keynote Analytics Unite

RIS News

In this keynote presentation, get behind the scenes of Tractor Supply's transformative use of AI-driven analytics and tech.

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The Body Shop enters administration in the UK, citing past ownership and tough retail environment

RetailDive

The beauty retailer, which was just acquired by private equity firm Aurelius in November, will restructure under a process akin to Chapter 11 in the U.S.

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Menzies’ Spring Budget wish-list and recommendations for the retail sector

TalkingRetail

With the chancellor, Jeremy Hunt, set to deliver his Spring Budget to Parliament on Wednesday 6 March, retail business and employees alike are seeking certainty and reassurance.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Lyft Experiences a Surge in Shares After Earnings Release Error

RetailWire

Lyft, a prominent player in the ride-hailing industry, made headlines recently as its shares experienced a surge of over 60% in after-hours trading following the release of its earnings report on Tuesday. Investors initially rejoiced as the company outperformed expectations, but the celebration was short-lived.

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Two thirds of Scots set to stay in for Valentine’s Day, new survey reveals

TalkingRetail

Two thirds of Scottish couples are opting for a cosy night in rather than a night on the town this Valentine’s Day, according to a new survey by Aldi Scotland.

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Columbia Sportswear heat-reflective fabric to be used on lunar lander

RetailDive

The activewear brand’s Omni-Heat Infinity technology will be used to provide insulation for an upcoming Intuitive Machines launch.

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Bank of America Warns Customers of Data Breach

RetailWire

Bank of America has alerted its customers to a data breach after one of its service providers, Infosys McCamish Systems (IMS), was hacked last year.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.