Thu.Feb 01, 2024

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From Culture to Customer Cultivation: How to Build an Experimentation Mindset for your Ecommerce Team and Brand

Fastr

In the past, “Digital Transformation” ruled the day for ecommerce businesses—it was the be all and end all for our industry and many others. But the digital transformation mindset no longer achieves what organizations need it to. In its place, ecommerce enterprises must adopt an attitude of experimentation and optimization.

eCommerce 147
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LLMs, Make Room For World Models

Forrester eCommerce

The industry is pushing LLMs hard to be the path forward to artificial general intelligence, but limits are on the horizon. World models may be an important alternative.

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Embracing the Future: Closed-Looped Measurement in the Cookieless Era

Retail TouchPoints

Marketers will soon need to strategically rethink their measurement methodologies. The imminent end of third-party cookies in the second half of 2024 presents significant challenges for anyone reliant on cookie-based tools for tracking, targeting and attribution. But changes may be seen earlier — Google started disabling cookies for 1% of users on Jan. 4, 2024 — so marketers must develop a new approach to measurement for a post-cookie world.

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Digital Trust Solutions Have Seen Increased Adoption And Innovation

Forrester eCommerce

The Digital Signature And Trust Solutions Landscape, Q1 2024, is live, reflecting our evaluation of key players and trends shaping the market. Vendors have demonstrated some curiosity and are tentatively exploring use cases more exciting than document signing.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Adidas Will Sell Remaining Yeezy Stock at Cost

Retail TouchPoints

Adidas will sell off its remaining Yeezy inventory at cost rather than write it off at a loss, the company announced alongside its preliminary results for 2023. The move isn’t entirely unexpected — in 2023, the company issued releases of Yeezy stock in May and July. Products in those two releases were sold at a profit, but a “significant amount” of the proceeds were slated to be donated to organizations that fight discrimination and hate.

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Trends in Shipping and Delivery Among Shoppers | Salsify

Salsify

Transparency and speed aren’t just bonus qualities in ecommerce shipping. They’re must-haves. Learn about these and other trends in shipping.

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More Trending

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NRF 2024: Key Takeaways From Retail Thought Leaders

RetailMinded

Retail and 2024 are both in full swing, and both the year and commerce kicked off at the National Retail Federation in New York City in early January. This is always a vibrant, engaging and important whirlwind for me… and an experience I look forward to every year. After all, as a self-described retail geek, I get giddy when it comes to exploring the latest retail technology, exploring flagship stores that keep up with collective retail trends and discovering new resources that help fuel t

Retail 119
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Retailers Look to AI as They Grapple with ‘Pricing Game of Chicken’

Retail TouchPoints

Even though inflation has been easing in recent months, a majority ( 70% ) of retail CFOs say they plan to raise prices in 2024 — although 60% said the price hikes would be slight rather than significant, according to the 2024 Retail CFO Outlook Survey from consulting firm BDO. In contrast, just over half ( 51% ) of respondents to last year’s survey said they would be raising prices in the coming year.

Games 217
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Fragile like a bomb: Why Carhartt’s new women’s line is making hard-working gear soft

RetailDive

That word doesn’t necessarily match the workwear brand’s rugged aesthetic, but it’s part of “a more concerted effort” to give working women what they want.

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Dollar General Invests in AI as it Doubles Down on Fresh Food Commitment  

Retail TouchPoints

Dollar General (DG) now offers fresh produce in more than 5,000 U.S. stores, giving the company more individual points of produce distribution than any other mass retailer or grocer in the country. DG stores that carry fresh produce are stocked with the top 20 produce items typically sold in traditional grocery stores, including tomatoes, onions, apples, strawberries, potatoes, sweet potatoes, lemons, limes and salad mixes.

Banking 212
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How Google Uses Keywords

Practical eCommerce

Search results in 2024 are driven by users' intent. Keywords are often the best indicator. The post How Google Uses Keywords appeared first on Practical Ecommerce.

eCommerce 116
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Kirkland’s Secures $12M Term Loan to Fund Strategic Pivot

Retail TouchPoints

Kirkland’s has received $12 million from a global asset management firm to support its strategic repositioning efforts. Gordon Brothers provides short- and long-term capital and liquidity by lending against and investing in brands, real estate, inventory, receivables, machinery, equipment and other assets, both together and individually. The firm is providing Kirkland’s with a first-in last-out delayed draw term loan to support ongoing working capital needs as it continues its business transform

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30 Kentucky Educators Win the $1 Million Powerball Prize

RetailWire

A group of 30 educators from northern Kentucky recently won a $1 million Powerball prize. All hailing from the same school, the group, fondly nicknamed "The Jones 30," cashed in on a winning ticket recently.

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Adidas plans to sell the rest of its Yeezy inventory ‘at least at cost’ this year

RetailDive

The company, which originally toyed with the idea of writing off all leftover merchandise from the failed partnership, has instead sold it off piece by piece.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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H&M CEO Steps Down After Fashion Group Rivals Take the Lead

RetailWire

The H&M CEO role has undergone a change of leadership. The reins of the Swedish fashion giant are now handed over to Daniel Ervér, a seasoned insider, taking over from Helena Helmersson.

Fashion 98
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Global Voices Report: The German Ecommerce Market

ESW

When it comes to online shopping, the German ecommerce market remains strong. And while German shoppers are similar to those in other Western retail markets, there are a few differences that brands should be mindful of when entering the market. To identify and evaluate consumer preferences, ESW conducts an annual, large-scale survey of global ecommerce consumers.

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Introducing Smile Plus

Smile.io

We’ve been working on something exciting behind the scenes, and we’re excited to finally announce it today. Introducing Smile Plus , a new plan for high-volume brands looking to build customer loyalty effortlessly.  Smile is a top retention solution, trusted by thousands of the best brands on Shopify, like Polaroid, Liquid Death, Blume, Hush Puppies, Monos, and so many more.

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How retail is shaping up in 2024

RetailDive

Though some of the problems of the pandemic have waned, retail continues to reel from C-suite turnover and layoffs.

Retail 101
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Adidas Plans To Sell Off Remaining Yeezy Inventory

RetailWire

Adidas has announced that it has opted to sell all of its remaining Yeezy inventory throughout 2024.

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Walmart introduces AR eyewear try-on tech

RetailDive

The retailer has been enhancing its optical operations and said it will have over 3,000 Vision Centers nationwide by the end of 2024.

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Post Office scandal: Fujitsu apologises; Bates derides govt compensation offer

TalkingRetail

Bosses at Fujitsu, the company responsible for the Horizon software at the heart of the Post Office scandal, have apologised to the wrongfully convicted Post Office workers and their families.

Retail 72
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Peloton to end co-branded college bike experiment

RetailDive

Less than six months after announcing a program with the University of Michigan, the brand will no longer release bikes in other school colors.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Deliveroo and Ann Summers Join Forces for Valentine’s Day Sexual Wellness Product Delivery

365 Retail

Deliveroo has announced a partnership with Ann Summers , introducing an on-demand delivery service for a selection of sexual wellness products, specifically timed for the upcoming Valentine’s Day. Initially, the collaboration will offer 15 top-selling items from Ann Summers to customers in select UK locations, including Brighton, Manchester, and parts of London such as Canning Town and Vauxhall.

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Crocs brand chief to retire, CFO steps up

RetailDive

Anne Mehlman, who had returned to Crocs five years ago, takes over from Michelle Poole, who is retiring.

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Climate Activist Greta Thunberg on Trial in London for Blocking Oil and Gas Conference

RetailWire

Climate activist Greta Thunberg went on trial on Feb. 1, 2024, for refusing to leave a protest that blocked an entrance to an oil and gas conference in London in the Fall of 2023.

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Cadbury launches ‘Great Retail Ideas Exchange’ with £25,000-worth of prizes

TalkingRetail

As part of its 200th anniversary celebrations this year, Cadbury is launching a competition for retailers to share their top tips with the chance to win £25,000-worth of prizes.

Retail 59
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Yukon’s Untamed Beauty: A Hidden Gem for Unique Events

Canadian Special Events

Part, seven of my series, highlighting domestic destination events & meeting experiences is (thanks to Air North, Yukon’s Airline ) a direct flight from Toronto. A post from the folks at the Yukon Convention Bureau from Ottawa Meet Week had me taking a closer look at a unique destination I admittedly didn’t know a lot about, but I’m glad I did.

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Making a Difference Locally reaches over 180,000 people in the UK

TalkingRetail

Nisa’s Making a Difference Locally (MADL) charity reached over 180,000 people in the UK throughout 2023 with 2,000 donations. Over £935,000 was donated through MADL to worthy community causes and charities across the UK.

Retail 59
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Lawsuit Alleges 23andMe’s Data Breach Targeted Jewish and Chinese Users

RetailWire

In 2023, a data breach took place between May and September at 23andMe, the DNA testing company. It was recently found that specific users of Chinese or Ashkenazi Jewish descent were seemingly targeted in the breach.

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Deloitte reports shopper resilience as consumer confidence continues to rise

TalkingRetail

UK consumer confidence rose to the highest level in two years in Q4 2023, according to the latest Deloitte Consumer Tracker. Based on responses from 3,187 UK consumers aged 18+ between 29 December 2023 and 1 Jan 2024, consumer confidence rose three percentage points (+2.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.