Wed.Dec 13, 2023

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The Impact of AI on Retail in 2024 

365 Retail

This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. The retail industry is no exception to this trend. Currently, over three-quarters of UK business leaders (77%) are concerned that their company is missing out on the transformational benefits of generative AI.

Retail 62
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Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs

Retail TouchPoints

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty. This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyal

Retail 312
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Announcing The Forrester Wave: Digital Experience Platforms, Q4 2023

Forrester eCommerce

Your options in the world of Digital Experience Platforms (DXP) are evolving quickly. Selecting the technology to power your enterprise’s digital presence is not simple – that’s why clients working with us are best for the job. With Forrester Research by your side, you have insightful, easy-to-read evaluations of your options.

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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. So it’s no surprise that 47% of executives believe that store design and experience have become more critical to their brand strategy over the past year, according to Retail TouchPoints research.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Build Competitive Messaging With Your Buyers In Mind

Forrester eCommerce

Have you ever been cornered by the CEO who said, “We need better competitive messaging – our competitors are out marketing us.” Or from a sales rep who said, “One of my top accounts is asking questions about competitor XYZ, how do I respond?

Marketing 251
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Google Pay to Add BNPL Options Early in 2024

Retail TouchPoints

Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the U.S. next year. Google Pay has partnered with Affirm and Australia-based Zip and will begin offering their pay-in-four services on Android devices early in 2024. BNPL got a boost as consumers worldwide grappled with inflation, and experts identified multiple BNPL growth opportunities in August 2022.

More Trending

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Starbucks and Volvo Open EV Charging Spots Along Denver-to-Seattle Route

Retail TouchPoints

Starbucks and Volvo have opened a public network of 50 DC (direct current) fast charging stations along the 1,350 -mile route from Denver to Seattle, following through on electrification plans first announced in March 2022. The chargers, located at 15 Starbucks cafés, provide up to 110 miles of charge in as little as 15 minutes on 2024 model year and newer Volvo XC40 and C40 Recharge models.

Other 257
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Member of Congress calls for better data on organized retail crime and other theft

RetailDive

In testimony endorsing a bill that would have the Department of Homeland Security tackle organized retail crime, the National Retail Federation left out its previous statistics on its impact.

Other 108
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Despite ‘Treecrastination,’ Shoppers Can Still Find the Perfect Christmas Tree

Retail TouchPoints

For some consumers, the holiday season starts as early as October. Others, however, procrastinate in all areas – even when it comes to getting a Christmas tree. In fact, new research conducted for the Real Christmas Tree Board found that 4% of consumers wait until as late as the third week of December — and even Christmas Eve — to buy a Christmas tree.

Consumer 253
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Charts: Ecommerce in Asia 2023

Practical eCommerce

The number of ecommerce shoppers in Asia will grow by 52% from 2023 to 2028, although the rate of growth is slowing. The post Charts: Ecommerce in Asia 2023 appeared first on Practical Ecommerce.

eCommerce 103
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Gilt Groupe, Stitch Fix, Casper Team Up to ‘Fill the Off-Price Void’ with new AI-Powered Shopping App

Retail TouchPoints

DTC brands Gilt Groupe , Stitch Fix and Casper have teamed up to create a new feed-based, discovery-driven shopping app called Yaysay that is designed to elevate and gamify off-price shopping online. Image courtesy Yaysay The mobile app uses AI technology to deliver shoppers a personalized feed of off-price “fashion gems,” refreshed every day with brands such as ALC , Simkhai , Loeffler Randall , Chloe , Loewe , Isabel Marant , Acne , Vince , Ganni and hundreds more at up to 70% off. “With

Fashion 251
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Target woos last-minute holiday shoppers with extended hours

RetailDive

The retailer is also offering same-day fulfillment options through Shipt and its own Order Pickup and Drive Up services through Christmas Eve.

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Coldwater Creek Aims to Futureproof its Business with New Website

Retail TouchPoints

Women’s DTC specialty retailer Coldwater Creek has unveiled a new ecommerce website featuring a modernized look and tech stack. The new website was built on the BigCommerce platform with help from digital commerce agency CQL. It features an elevated look and customer experience with nature-inspired color palettes, intuitive navigation, engaging imagery and immersive storytelling to enrich the shopping experience.

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Countdown to ISE 2024: Barcelona Hosts Unprecedented AV Extravaganza with Record-Breaking Show Floor

365 Retail

Integrated Systems Europe (ISE) 2024 is on the verge of making history as the event approaches a sellout, with the largest show floor ever, across eight halls of the Fira de Barcelona Gran Via, underscoring its status as the world’s premier AV and systems integration exhibition. ISE 2024’s total show floor will be 30% larger than last year. Anticipation is also building for the highest number of visitors ever recorded at ISE, solidifying its reputation as the go-to event for professionals

Leisure 97
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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PVH Brings Hudson’s Bay Exec to Tommy Hilfiger North America Team

Retail TouchPoints

PVH Corp. , the parent company of Tommy Hilfiger and Calvin Klein , has made two key executive appointments designed to bring the business into a new era of omnichannel growth and transformation. To accelerate value creation for the Tommy Hilfiger North America business, PVH has hired Sophia Hwang-Judiesch as the President of Tommy Hilfiger North America.

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Fry’s partners with new Chicken Run movie

TalkingRetail

Fry’s Family Foods has teamed-up with Aardman Animation’s new Chicken Run: Dawn of the Nugget movie to launch new its plant-based nuggets.

Retail 111
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How to Make your Beauty Routine More Eco-Friendly

Retail TouchPoints

As each year passes, climate change is becoming more apparent around the world. And no matter how relatively small they may seem, our individual choices matter and can contribute to climate disruption. With that in mind, one habit to consider paying extra attention to is your beauty routine. A recent report states that brand transparency regarding environmental sustainability remains a top priority for cosmetics and personal beauty care consumers.

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EBay pushes luxury consignment service with curated Jenna Lyons collection

RetailDive

A bus will travel to Los Angeles and Las Vegas with items from Lyons’ closet for sale, and shoppers can also get their own luxury handbags appraised.

Travel 98
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Staying Ahead of Mobile SERP Changes

ROI Revolution

Mobile SERPs (search engine results pages) are changing faster than ever. At the beginning of 2023, Google announced a long list of new features it planned to roll out over the course of the year, and we’ve seen many of them come to fruition globally or show up in Google Labs. While good search engine optimization (SEO) focuses on making it to the top of the SERPs, advanced SEO is about staying ahead of the changes.

Mobile 78
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Celebrating Excellence: Danica Larsen Receives the Q3 2023 Springie Award

FastSpring

All of us at FastSpring are committed to fostering a culture of recognition and appreciation, where we all feel valued and inspired to contribute our best. The Springie Award, our quarterly Peer-to-Peer appreciation award, exemplifies this commitment, providing a platform for employees to recognize their colleagues’ exceptional contributions. We are thrilled to announce that Danica Larsen is the recipient of the Q3 2023 Springie Award!

Other 78
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KP Snacks extends McCoy’s Epic Eats PMP format

TalkingRetail

KP Snacks has announced that it is expanding its McCoy’s Epic Eats range with the launch of Chip Shop Curry Sauce and Bangin’ BBQ flavours in a £1.25 PMP format.

Retail 95
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Align With the Times: 10 Trends for Retail Tech Success in 2024

RIS News

In this webinar transcript, AWS’ David Dorf joins RIS News’ editor-in-chief, Jamie Goodman to map out a vision for the future of retail tech in 2024, touching on ten key trends.

Webinar 87
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Teen Social Media Use Is Skyrocketing, Pew Research Reveals

RetailWire

Social media use by teens is at an all-time high.

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Walmart, Target, Amazon, and More Share Holiday Fulfillment Cutoffs and Tech Features for Last Minute Shoppers

RIS News

As holiday shopping kicks into full swing, Target, Walmart, Amazon, and more, are gearing up to make last minute purchases as easy as possible.

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HMRC commences crackdown on businesses hiding credit and debit card sales

TalkingRetail

HMRC has commenced a crackdown on electronic till fraud, with raids on 24 restaurants and takeaways across the country by its Fraud Investigation Service, says Pinsent Masons, the international law firm.

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La-Z-Boy Implements Integration Platform for Enterprise-wide Data Sharing

RIS News

The furniture company has put in place a new data integration platform aimed at breaking down silos and enhancing decision-making throughout the business.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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DTC brands embrace hybrid models as online growth slows: GlobalData

RetailDive

Companies are expanding their distribution channels through wholesale and physical storefronts to capture shoppers post-pandemic.

Channel 87
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How To Leverage the First-Party Data You’ve Collected Over the Holiday Season

RIS News

In this article, we'll explore how to make the most of the first-party data you've collected over the holiday period.

Article 90
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Walmart, Amazon, and Target to Stop Selling Dangerous Water Bead Toys

RetailWire

The brightly colored balls can pose a dangerous hazard to children if ingested.

Toys 105
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Store Openings and Expansions: Swarovski, Southern Glazer’s, Miniso, Uniqlo, and More

RIS News

See which online and retail brands are launching their flagship locations or are growing their presence through store expansion strategies.

Retail 80
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.