Mon.Oct 23, 2023

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From data to dollars: The profit-generating advantage of Price Optimization

RetailDive

In the highly competitive world of e-commerce, pricing for profit is a constant challenge, too high and you lose customers, too low and you’re missing margin targets. What’s the solution to this dilemma?

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Align AI By Design (Or Risk Decline)

Forrester eCommerce

As my colleague Brian Hopkins pointed out in his blog Demystifying AI Risks: A Practical Solution for Better Business, the challenge of alignment in artificial intelligence is one that we cannot afford to ignore.

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In the New World of Beauty, Community is the Core and Technology is the Enabler

Retail TouchPoints

Sasha Radic, Managing Director of the investment bank Jefferies, believes that beauty is one of the most exciting and “special” sectors in retail for two big reasons: its deep connection to joyful moments and its incredible resilience. Building on these characteristics, beauty brands of all sizes can differentiate and grow, especially as more shoppers join and participate in online communities.

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Look! Up in the Clouds! It’s a noun! It’s a verb! It’s Super Observability

Forrester eCommerce

Insights from observability efforts are important but what happens if the word loses its meaning? The word is being used to describe everything from low level data pipeline to just recently, Generative AI. Where will it end?

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Considering a Multi-Carrier Strategy? 7 Questions to Ask Before Partnering with a Last Mile Delivery Provider

Retail TouchPoints

After months of negotiations with the Teamsters Union, UPS has been able to avoid what would have been the largest single employer strike in U.S. history. Fortunately, the labor disputes were resolved before any major disturbance to the economy, but the situation has forced brands — and any business that relies on national carriers — to reconsider their shipping strategy by embracing a multi-carrier approach.

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We Are Launching Research on AI Alignment And Trust

Forrester eCommerce

I’m excited to share new research called Align by Design I have begun with my colleague Brandon Purcell. We are tackling what I believe to be the biggest technology challenge we face this decade – AI alignment. Come help us with this research.

More Trending

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TIER: How To Evolve Your Business Model — Apple

Forrester eCommerce

Apple's fintech plays have big implications for its core market and financial services. But it's not the only tech company making moves.

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Retail Remix: What Does Gen Z Really Want from Stores?

Retail TouchPoints

Gen Z’s spending power is growing. That’s why brands are focused on truly understanding their behaviors and preferences across all channels. To shed light on how Gen Z prefers to shop in stores, MG2 conducted a comprehensive study that included both qualitative and quantitative feedback. The results paint a detailed picture of this influential cohort, helping brands break free of their pre-existing notions and biases.

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30 Top Brands Announce Exclusive Offers For National First Responders Day with SheerID

SheerID

30 Top Brands Announce Exclusive Offers For National First Responders Day with SheerID

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Walmart Makes Public Commitment to Ethical Use of AI

Retail TouchPoints

As AI has moved into the spotlight, businesses have found themselves performing the tricky balancing act of touting their use of this transformative tech while also assuaging fears about the impact it could have on the world. In July, some of the biggest names in AI — including Amazon , Google , Meta , Microsoft and OpenAI — agreed to a set of commitments developed by the White House to ensure the “safe, secure and transparent” development of AI technologies.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Amazon to integrate drones into fulfillment network for faster delivery

RetailDive

Prime Air drones will deploy at same-day delivery sites rather than standalone facilities as the company scales its use of the emerging transportation method.

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Hello Bello Files for Bankruptcy, will be Acquired by Private Equity Firm

Retail TouchPoints

After about five years in business, baby and family care brand Hello Bello has voluntarily filed for Chapter 11. Despite the hype surrounding the brand and the star power of its Founder, actress Kristen Bell, the brand has struggled to stand out in an increasingly competitive category that is now brimming with direct-to-consumer and challenger brands.

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Bankrupt Rite Aid cleared to pay $138M it owes suppliers

RetailDive

The drug store retailer is trying to keep its relationships with suppliers intact, including with drugmaker McKesson, which had threatened to stop shipping products.

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Steve Madden Ties Up Almost Famous Acquisition

Retail TouchPoints

Steven Madden has completed its acquisition of the privately held women’s fashion label Almost Famous , further expanding its reach in the apparel category. Almost Famous markets products under its own brands (primarily Almost Famous), which can be found at retailers including Kohl’s , Macy’s , Walmart and Amazon Fashion. The company also develops private label brands for a range of retailers, including mass merchants, department stores, off-price retailers and chain stores in the U.S.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Winning the Amazon Buy Box [Algorithm Tips for 2024]

CPC Strategy

Amazon generates over $500 billion in sales every year, and of those conversions, over 83% occur using Amazon’s Buy Box. This means that if you want to increase your Amazon sales, winning the Buy Box on the product detail page is pivotal.

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Retail Technology Roundup for October 2023: News From Kroger Precision Marketing, Bamboo Rose, SymphonyAI, and More

RIS News

RIS News curates a roundup of October retail technology news ranging from acquisitions and surveys to environment goals and technology launches. Get the latest updates here.

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The state of clean beauty

RetailDive

Favored by younger generations, the category faces new federal regulation calling for brand and manufacturing transparency.

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Tim Wentworth is the New CEO of Walgreens

RetailWire

Walgreens Boots Alliance has confirmed the appointment of Tim Wentworth, former CEO of Express Scripts, as its new CEO. Wentworth’s distinguished.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Holiday spend expected to reach $1.6 trillion: ICSC

RetailDive

While more consumers plan to spend more this holiday season, a new survey suggests they will shop at fewer stores.

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Amazon’s Latest Innovations: Drones, AI & ML, Computer Vision, Robotics & Automation

RIS News

Amazon has been bolstering its digital capabilities for several years now, tying its advancements into sustainability goals, supply chain optimization efforts, pharmacy growth, and more.

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Another furniture retailer prepares to liquidate

RetailDive

Z Gallerie, which exited another bankruptcy last year and had also filed in 2009, still hopes to sell itself.

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Convert Holiday Shoppers to Year-Round Fans

SheerID

Follow these best practices to ensure that your holiday campaigns drive not only short-term sales but long-term customer loyalty.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Zulily pushes ‘Slay Button’ with Jonathan Van Ness for holidays

RetailDive

The button features five affirmations from the “Queer Eye” star designed to uplift moms during the often-chaotic shopping season.

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Macy’s Debuts Immersive Virtual Retail Experience

RIS News

Macy’s is dipping a toe into the metaverse with the launch of its digital fashion platform, mstylelab. Get the details.

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Modere appoints CIO

RetailDive

Guy Thier brings over 25 years of experience to the lifestyle and wellness company.

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Academy Sports + Outdoors Names New President

RIS News

Academy Sports and Outdoors has named a new president and a new SVP of retail operations. Get the details.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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New collabs pair Canada Goose with Pyer Moss and Jimmy Choo with Gaultier

RetailDive

High-end brands play mix-and-match with logos and customer bases in an effort to attract new luxury customers.

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Why HomeGoods Shut Down Online Shopping

RIS News

The TJX Companies shut down online shopping on HomeGoods.com October 21, 2023, just two years after launching its online shopping experience.

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Gap looks to its heritage for ‘Gifted’ holiday marketing campaign

RetailDive

The seasonal effort includes a slew of partnerships and will span digital media, out-of-home, video, social media and Gap brand channels.

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Q&A: Building a Retailer Community at Festival Place

365 Retail

The landscape of shopping centre asset management is undergoing a significant transformation. Gone are the days when the primary focus was merely on leasing out space as quickly as possible. Today, retail destinations like Festival Place are pioneering a more curated experience, facilitated by a symbiotic relationship between landlords, centre management, and tenants.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.