Forrester eCommerce

MARCH 6, 2024

How recently did your company leadership issue a directive implying that the sales team must change their behavior? Not long ago, if yours is like most revenue organizations.

Customer 426

Customer 426

Groove

MARCH 6, 2024

While many tools are required to successfully manage a digital-age brand, the tools you trust with your ongoing digital marketing strategy are among the most crucial. Deciding between Klaviyo vs HubSpot will depend on your business goals and needs. The right options can take a lot of the guesswork out of email marketing, automation, and more, leaving you and your team with more time to focus on actually running your business.

Social Media 370

Social Media Customer Data Shopify Magento 370

Forrester eCommerce

MARCH 6, 2024

We recently published the Top Recommendations For Your Security Program, 2024 report for CISOs and other senior cybersecurity and technology leaders. The theme for our annual recommendations report this year centers around the importance of anticipating and leading change. In 2024, our recommendations fall into three major themes for security leaders: Changing tech.

Recommendation 410

Recommendation Technology Other Management 410

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online. According to a report released in December by the National Retail Federation and Appriss Retail, for every $1 billion in sales, the average retailer incurs $145 mil

Customer Experience 287

Customer Experience Shipping Costs eCommerce Improvements 287

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Forrester eCommerce

MARCH 6, 2024

Read part one of the GenAI Impact On Commerce Tech blog series from Forrester Research principal analyst Emily Pfeiffer and senior researcher Nicole Murgia.

B2C 437

B2C Blog Retail Customer 437

Retail TouchPoints

MARCH 6, 2024

In only its second full year as a public company, Warby Parker generated net revenue of $71.7 million in 2023, 12% higher than the $669.8 million generated in 2022. Additionally, the eyewear retailer increased average revenue per customer 9.3% in 2023, to $287 , and boosted its number of active customers 2.5% , to 2.33 million. Warby Parker, which began life as a pure-play DTC retailer, opened 40 stores in 2023 for a total of 237 and plans to open another 40 stores this year.

Omnichannel 278

Omnichannel Retail Management Customer 278

Retail TouchPoints

MARCH 6, 2024

Shopping malls are on the rebound thanks to Gen Z’s hunger for nostalgia and community. But that doesn’t mean these commerce destinations don’t need a major overhaul. Experts indicate that the root of shopping malls’ “identity crisis” is their inability to effectively leverage data to curate experiences that represent the full scope of consumers’ needs and lifestyles.

Small Business Retail 264

Small Business Retail Events Merchant Services Consumer 264

RIS News

MARCH 6, 2024

The effort is being led by Sophie Kelly, global category director of Tequila for Diageo, and the company’s new Global Breakthrough Innovation Team, a subsidiary within its current Innovation function that launched early this year, with the goal to sh

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Retail TouchPoints

MARCH 6, 2024

Canseco’s Market , Harps Foods and Price Chopper have joined the 600+ retail banners using Instacart Storefront to support their ecommerce sites. The solution features built-in catalog services and automated marketing campaigns as well as flexible fulfillment solutions that allow retailers to choose the model that works best for their stores. “We’ve come a long way in our digital journey by launching our app and website powered by Instacart Storefront,” said Alexis Canseco, Manager of Operations

eCommerce 257

eCommerce Fulfillment POS Operations 257

RetailDive

MARCH 6, 2024

The retailer will open even more of its Rack stores this year than in 2023, but analysts warned that its full-line business also requires attention.

Retail 112

Retail 112

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

MARCH 6, 2024

Gap Inc. has partnered with Ambercycle to leverage recycled textiles in products for its Athleta brand beginning in 2026. Ambercycle uses proprietary molecular regeneration technology to turn discarded polyester into Cycora. This is a high-performance material designed to reproduce the quality of virgin-grade polyester while reducing industry greenhouse gas emissions and the need to landfill or incinerate end-of-life textiles.

Fashion 246

Fashion Supplies Apparel Technology 246

Practical eCommerce

MARCH 6, 2024

The fastest-growing publicly-traded ecommerce companies are mostly marketplaces, per Yahoo Finance. The post Charts: Fastest Growing Ecommerce Companies 2023 appeared first on Practical Ecommerce.

eCommerce 91

eCommerce 91

RetailDive

MARCH 6, 2024

The club retailer is expanding the digital capability’s reach after customer usage surged last year.

Technology 109

Technology Customer Retail 109

RetailWire

MARCH 6, 2024

ExxonMobil's CEO, Darren Woods, claims the public is to blame for the world's failure to meet climate goals, stirring up controversy among climate experts.

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75

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

MARCH 6, 2024

Sales at the sporting goods company surged 23% last year as Arc’teryx led the technical apparel segment to 45% growth.

Sporting Goods 80

Sporting Goods Apparel 80

RIS News

MARCH 6, 2024

Home furnishing retailer Frontgate is launching its new retail experience, starting with a store in Dallas, TX.

Home Furnishings 85

Home Furnishings Retail 85

RetailDive

MARCH 6, 2024

The retailer’s Gigglescape assortment will include stuffed animals, books and games priced at $20 or less.

Toys 116

Toys Books Games Retail 116

365 Retail

MARCH 6, 2024

Akeneo , the Product Experience (PX) company and leading provider of Product Information Management (PIM) solutions, today announced innovative capabilities in its latest release. Powered by its 2022 fundraising and 2023 growth , these capabilities reinforce Akeneo’s commitment to creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. “As we unveil our Spring 2024 release, we’re celebra

Information 62

Information Management Events Channel 62

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

MARCH 6, 2024

The retailer is overhauling most of its namesake and Kids Foot Locker fleet while it invests in new store concepts.

Retail 112

Retail 112

RetailWire

MARCH 6, 2024

A $300,000 flying car, called the Model A, is currently being developed by Alef Aeronautics, a Silicon Valley startup backed by SpaceX as well as Tim Draper, who has also invested in Elon Musk’s SpaceX and Tesla.

Automotive 59

Automotive 59

RetailDive

MARCH 6, 2024

The over 30 million Neighbor’s Club members represent more than three-quarters of sales for the retailer.

Supplies 82

Supplies Retail 82

TalkingRetail

MARCH 6, 2024

Multi-site retailer Sudheesh Pallikulangara, whose business Sudi’s Stores has eight sites across the northwest of England, is set to go live with Jisp’s loyalty and rewards Scan & Save app from today (6 March).

Retail 59

Retail 59

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

MARCH 6, 2024

The brand’s Date Night Skin Tint Serum Foundation is available in over 500 Ulta stores, while the BYO Blush is sold in all of the beauty retailer’s locations.

Retail 64

Retail 64

TalkingRetail

MARCH 6, 2024

Westons has launched new Henry Westons Vintage Pear, the sparkling pear cider will join the Henry Westons brand portfolio. “We know there is an untapped market for those looking for a premium pear option.

Marketing 59

Marketing Retail 59

RetailWire

MARCH 6, 2024

American Express Co. has recently notified a select group of its cardholders regarding a possible breach of their account details. This breach took place at a merchant processor, although the precise number of affected customers has not been disclosed.

Customer 52

Customer 52

TalkingRetail

MARCH 6, 2024

Rose Marketing UK partners with Chupa Chups to launch new ambient slush pouches. The new Chupa Chups Slush Pouches offer the taste of Chupa Chups as an ambient frozen slush.

Marketing 59

Marketing Retail 59

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailWire

MARCH 6, 2024

Federal Reserve Chair Jerome Powell delivered a detailed testimony to House lawmakers on Wednesday, indicating the potential for interest rate cuts in 2024. He expressed openness to significant changes in a controversial banking regulation proposal.

Banking 52

Banking 52

RepslyBlog

MARCH 6, 2024

In the era of data-driven decision-making, we understand the significant impact that organized data can have on your retail execution strategies. Yet, the pains associated with disorganized and out-of-sync data are all too familiar. Having valuable information without an efficient way to track or organize it can be incredibly frustrating. The ability to turn data into actionable insights is an incredibly important competitive advantage in today’s market.

Retail 52

Retail Operations Information Management 52

RetailWire

MARCH 6, 2024

Foot Locker's shares plummeted by approximately 27% on Wednesday following the retailer's announcement of lower-than-expected profit projections for 2024. The significant drop was driven by plans for increased investments across its operations aimed at stimulating demand.

Operations 52

Operations Retail Apparel 52

TalkingRetail

MARCH 6, 2024

Independent retail body The Federation of Independent Retailers (The Fed) has welcomed the chancellor’s promise of a multi-million investment to speed up police response times by allowing people to report crimes by video call and to use drones, where appropriate as first responders.

Presentation 52

Presentation Retail 52

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data