Remove articles tags Data Capture
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Google Analytics 4 (GA4) For BigCommerce Advanced Setup Tips & Tricks

Groove

Our previous blog contains more detailed information about GA4 that you may find helpful as a companion to this article. To understand how Google Analytics better respects user privacy, it's critical to understand the data that it collects as well as how it manages the representation of that data.

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Omnisend vs. GetResponse: Picking the right email tool for your business

Omnisend

If you’re that marketer looking to make a decision, this article will make it easy for you! Some other features worth mentioning are contact tagging, contact scoring, abandoned cart triggers, event-based automation, and purchase automation. Email list building Omnisend List building is a crucial skill for email marketers.

Live Chat 157
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How the Customer Experience is Powering the Fastest Growing Brands

Kissmetrics

A form of this article originally appeared on Stitch Labs. Using Data To Improve Customer Experience. Data from customer behavior on your eCommerce site allows you to better understand your customer and therefore engage with them in a way that is deeply personalized to their experiences with your brand.

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Omnisend vs. GetResponse: Picking the right email tool for your business

Omnisend

If you’re that marketer looking to make a decision, this article will make it easy for you! Some other features worth mentioning are contact tagging, contact scoring, abandoned cart triggers, event-based automation, and purchase automation. Email list building Omnisend List building is a crucial skill for email marketers.

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Email format guide: Tips, best practices, and examples

Omnisend

In this article, we’ll use tips and best practices to guide you on how to format an email. Enhanced engagement : Proper email format can help capture your readers’ attention and interest. Personalization : Use customer data for targeted product suggestions, personalized discounts, and tailored content.

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LiveChat vs Zendesk: Which Chat Tool is Best?

Ecommerce Platforms

Other options for data analytics and insights include: Data export : Share chat insights with shareholders via CSV files Agent reports : Examine agent performance in-depth with insights into response time, chat duration, agent activity and staffing predictions. Plus, companies can also send surveys to customers automatically.

Live Chat 196
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LiveChat vs Zendesk: Which Chat Tool is Best?

Ecommerce Platforms

Tag-based reporting: Add tags to chats for analytics. Eye-catchers: 120+ ready-to-use images and gifs to capture audience attention. Like LiveChat, Zendesk offers a fully-customizable ecosystem for digital experience, with an all-in-one single customer view so agents can track valuable data about each customer on the go.

Live Chat 196