Retail TouchPoints

DECEMBER 6, 2022

The new SoHo store was designed with a flexible format that will also allow it to serve as an events hub for guided movement and meditation classes, expert panels, small-group forums, styling sessions and more. Local wellness professionals are invited to reserve the space at no cost to host free community events. 12, 2022; and.

Events 279

Events Workshop Customer Omnichannel 279

GetElastic

FEBRUARY 3, 2022

In today’s digital world, merchandisers must take full advantage of the omnichannel space to influence and guide the shopper through the decision-making process. Today’s shopper is now demanding an omnichannel experience ; so the journey must seamlessly integrate a mix of the in-store and online components.

Omnichannel 148

Omnichannel Demo Beauty and Health Jewelry 148

Retail TouchPoints

SEPTEMBER 2, 2022

Retail TouchPoints will be attending and moderating a session during the event, so be on the lookout for more detailed coverage! Candid conversations will be augmented by insights from The Z Suite , an exclusive network of Gen Z thought leaders and emerging professionals selected from universities and colleges across the U.S.

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Events Magazine Consumer Fashion 256

Retail TouchPoints

DECEMBER 2, 2022

1, the brands hosted a live shopping event from the location that was streamed on the Beekman 1802 website and powered by video commerce platform Fi r ework. The event featured a number of deals and holiday gifts exclusive to Live Rocket. The Beekman 1802 Kindness Shop holiday pop-up store opened on Nov.

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Events Gifts eCommerce Marketing 278

Retail TouchPoints

JANUARY 27, 2021

Below, Shokrian shared his take on issues including: How COVID-19 impacted brand positioning and growth ; Why MeUndies is integrating social responsibility into its broader community-building efforts; Which omnichannel investments are top priorities in 2021; and His leadership lessons from 2020.

Omnichannel 286

Omnichannel Social Media Subscription Customer 286

Retail TouchPoints

JULY 27, 2021

Creating Differentiated Events and Activations. After all, a location’s mix of brands and categories may drive initial traffic, but it’s the entire space’s experience, including events and activations, that achieve the critical goals of driving engagement and boosting dwell time. “As Photo credit: Easton.

Events 279

Events Food and Beverages Beauty and Health Small Business Retail 279

Retail TouchPoints

MAY 29, 2024

Petco Love , the nonprofit arm of pet care retailer Petco , will celebrate its 25th anniversary this weekend with a block party and adoption event at NYC’s Union Square Park. The event will mark one year since the flagship’s opening as well as the charity’s 25 years of work facilitating adoptions and supporting animal welfare organizations.

Merchant Services 260

Merchant Services Events Retail Supplies 260

RTP blog

JULY 29, 2019

To drive conversion, retailers must create omnichannel experiences by personalizing consumer experiences through in-store appointments, powering seamless online-to-offline journeys and developing loyal customers via in-store events. Omnichannel experiences allow retailers to successfully bridge the digital-to-physical divide.

Omnichannel 150

Omnichannel Retail Events Consumer 150

365 Retail

FEBRUARY 24, 2023

Industry figureheads such as Tesco’s Jason Tarry and P&G’s Ian Morley will join fellow retailers and manufacturers on the main stage at IGD’s flagship event, Insight and Impact , to help businesses win with shoppers today and tomorrow. Full programme and ticket details for the event are available here.

Events 70

Events Omnichannel Technology Retail 70

iVend

APRIL 17, 2023

iVend for Magento ChatGPT is used by retailers to enhance their omnichannel strategy. So how does chatGPT play a role in omnichannel retail POS? Omnichannel retail is the bringing together of multiple online and offline channels in a customer-centric approach that delivers the best possible shopping experience.

POS 98

POS Omnichannel Retail Social Media 98

Omnisend

SEPTEMBER 8, 2021

While many preached omnichannel in retail and ecommerce, few walked the walk. We had trends on the horizon, but events over the last few years catapulted them from “nice-to-have” to “necessary” faster than anyone could have imagined. How brands and retailers can provide a truly omnichannel customer experience.

Omnichannel 148

Omnichannel Retail Merchant Services Payment Services 148

Omnisend

FEBRUARY 22, 2021

Omnichannel marketing continues to get a lot of ink (and will do so for as long as there is a digital universe) for the very good reason that it continues to evolve. Omnichannel marketing is enabled by technology, but it’s a mistake to assume technology defines it. Reading Time: 6 minutes. Putting Your Pieces Together. 1: Shipping.

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Omnichannel Marketing Shipping Merchant Services 146

Retail TouchPoints

MARCH 30, 2023

trillion for the year, according to data released at the State of Retail & the Consumer virtual event. In just the last three years, the retail industry has experienced growth that would normally take almost a decade by pre-pandemic standards,” said Matthew Shay, President and CEO of NRF during the event. trillion and $5.23

Consumer 293

Consumer Omnichannel Travel Events 293

Retail TouchPoints

JUNE 3, 2024

Manager, Omnichannel Operations, ULTA Beauty Jacob Zuppke, Chief Executive Officer, President and Board Member, Whisker Lisa Ham, Director of Merchandising & Space Planning, Yesway Dennis Maxwell, Senior Director of Performance Marketing, Zenni Optical

Omnichannel 312

Omnichannel Operations Management Books 312

Retail TouchPoints

OCTOBER 6, 2021

At a time when ecommerce has become the typical way to shop for many people, fixturing is a way to turn a shopping trip into more of an event that draws people in and promises an engaging experience. This way, when consumers decide whether to buy what they need online or at your store, they’ll choose your store.

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Events Retail Technology Consumer 264

Retail TouchPoints

OCTOBER 14, 2020

Walmart will adapt to what is shaping up to be an extended holiday season by spreading out its Black Friday promotions across three events that will span most of November. The first Black Friday Deals for Days event will begin online Nov. The promotion will coincide with Walmart’s annual Tire Event, which runs Nov.

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Events Electronics Toys Apparel 199

365 Retail

APRIL 10, 2024

The Retail Technology Show (RTS) has announced a series of special events, new for 2024. In addition to the London Store Tours, the RTS will also be hosting a special Retail Media Networks focused event , sponsored by digital signage specialist, Scala. This will also take place the day before RTS on 23 April. The post 2 weeks to go!

Events 52

Events Technology Retail Omnichannel 52

Retail TouchPoints

JANUARY 24, 2024

As the lines between physical and digital retail blur, an omnichannel approach emerges as a key strategy, creating a dynamic and engaging shopping and leisure experience for Generations X, Z and Alpha. This omnichannel approach bridges the convenience of online shopping and the desire for in-person connections.

Retail 333

Retail Leisure Omnichannel Department Stores 333

Retail TouchPoints

APRIL 25, 2024

The VIP Suite, which is expected to open later in 2024 in the center’s luxury wing, The Adirondacks District, also will host private events and offer personalized service and curated customer experiences. powered AI technology to assist shoppers during the 2023 holiday season.

Customer Experience 260

Customer Experience Fulfillment Omnichannel Events 260

365 Retail

APRIL 2, 2024

This shift towards round-the-clock omnichannel support reflects a profound understanding of modern consumer expectations for seamless, accessible, and immediate service, irrespective of time or platform. Such expectations have promoted round-the-clock omnichannel support from a luxury to a critical business necessity.

eCommerce 52

eCommerce Omnichannel Live Chat Retail 52

Retail TouchPoints

APRIL 6, 2022

The technologies we’re referring to include video analytics and computer vision, thermal sensors, motion detectors, geospatial analytics, CRM omnichannel solutions and AR/VR to name a few, all of which cover a range of capabilities and price points. Making Events More Effective. Leveraging Data for Stronger Lease Negotiations.

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Omnichannel Events Operations Technology 308

Retail TouchPoints

AUGUST 10, 2021

And Andrew Lande-Shannon, Senior Director of Store Experience at Madison Reed, will share how contactless experiences have strengthened the retailer’s omnichannel business.

Events 264

Events Supplies Omnichannel Consumer 264

Retail TouchPoints

OCTOBER 23, 2023

Of course, November will kick off Black Friday promotions, including an Early Access event, so customers have access to more deals, sweepstakes, prizes and Kohl’s Cash. For example, Kohl’s has unveiled a new and improved holiday gift guide and is spotlighting its various omnichannel services.

Toys 271

Toys Gifts Department Stores Omnichannel 271

Retail TouchPoints

APRIL 22, 2022

The event, which combines three previously separate shows, has been designed to provide a broad view of industry and consumer trends, as well as deep dives into role-specific topics and technologies.

Workshop 325

Workshop Omnichannel Arts Fulfillment 325

365 Retail

APRIL 25, 2022

Westfield UK is set to host a live two-hour shopping event – ‘Summer Styled’ on its newly launched UK TikTok account ( @westfield ) on 29 th April, and will be the first physical retail destination to launch a LIVE Shopping event on TikTok Shop in the UK.

Events 80

Events eCommerce Gifts Omnichannel 80

Retail TouchPoints

APRIL 5, 2023

GNC will revamp its brick-and-mortar stores to make them into “home bases” where its tech-driven omnichannel experience will be launched. GNC has partnered with Salesfloor to bridge GNC.com with in-store associate coaching to create an omnichannel social selling experience. From there, the entire transaction can be completed virtually.

Omnichannel 264

Omnichannel POS Mobile Operations 264

Retail TouchPoints

MAY 10, 2022

Three conferences with 200+ top-notch speakers, two distinct expos and a whole host of activities — from networking events to concept stores to tours of the Magnificent Mile’s retail offerings — will be packed into the three days of the 2022 Retail Innovation Conference and Expo. Version 1.0 Version 1.0

Retail 281

Retail Internet Retail Events Omnichannel 281

Steve Dennis

JANUARY 14, 2020

Nearly twenty year later, multichannel has morphed into “omnichannel” ( thanks Terry ) which, in turn, has spawned a cottage industry of related jargon: “cross-channel integration”, “seamless shopping”, “unified commerce” and so on. The omnichannel migration dilemma. Customers don’t care about channels.

Omnichannel 99

Omnichannel eCommerce Retail Multichannel 99

Retail TouchPoints

NOVEMBER 6, 2023

However, the store also is equipped with more open gathering space that will soon be used to host local events and spotlight brand partnerships. Movable shelving and more counter space provide plenty of real estate for GNC to feature new products and samples. ”

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Omnichannel Events Customer Customer Experience 264

Retail TouchPoints

NOVEMBER 18, 2021

For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience across all channels. design:retail Conference & Expo : Unleash your creativity and rediscover your love for design and visual merchandising!

Retail 278

Retail Internet Retail Events Omnichannel 278

365 Retail

SEPTEMBER 20, 2023

Unilever-owned fine food and gourmet ingredient brand Oswald, has partnered with MoEngage , the leading insights-led customer engagement platform, to power personalised, omnichannel engagement at scale to drive customer interaction and performance.

Omnichannel 62

Omnichannel Customer Data Channel Improvements 62

Retail TouchPoints

JANUARY 27, 2023

David’s Bridal is expanding into event planning with the debut of a new all-in-one wedding planning platform and vendor marketplace called Pearl by David’s. ” The launch of Pearl is the latest move by the 70-year-old David’s Bridal to become “an omnichannel powerhouse in the wedding industry.” all in one place.

Books 289

Books Omnichannel Events Gifts 289

Steve Dennis

JANUARY 4, 2019

Nearly twenty year later, multichannel has morphed into “omnichannel” ( thanks Terry ) which, in turn, has spawned a cottage industry of related jargon: “cross-channel integration”, “seamless shopping”, “unified commerce” and so on. The omnichannel migration dilemma.

Omnichannel 115

Omnichannel eCommerce Retail Multichannel 115

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Offering shoppers more information can increase the likelihood of engagement and create a more holistic omnichannel experience.

Shipping Costs 255

Shipping Costs Improvements Live Chat Retail 255

Retail TouchPoints

NOVEMBER 2, 2022

” The Snapchat for BigCommerce integration will also allow merchants to optimize their ad campaigns and events with Snap Pixel in order to track conversions and measure results, as well as use Pixel Custom Audiences to build retargeted campaigns to reach Snapchatters that have already browsed their website.

BigCommerce 275

BigCommerce eCommerce Platforms Omnichannel eCommerce 275

Steve Dennis

JUNE 9, 2019

“Omnichannel” is dead. And while I’ve been bashing the term for quite some time now, based upon discussion at the last few conferences at which I have spoken , it sounds like others might be finally willing to put omnichannel out to pasture as well. The post Omnichannel is dead. I’m calling it.

Omnichannel 113

Omnichannel Retail White Paper eCommerce 113

Retail TouchPoints

MARCH 4, 2022

Fabletics will open 30 new store locations in 2022 as it continues building out its omnichannel presence. The retailer also will celebrate a series of belated Grand Re-Opening events on March 5 for the 21 Fabletics locations that have opened since early 2020 but had their festivities delayed due to the COVID-19 pandemic.

POS 296

POS Demo Omnichannel Events 296