Retail TouchPoints

MAY 6, 2024

Rebecca Minkoff: Our anniversary is technically February of 2025, but being that the fashion industry is always a season ahead, we’re going to start messaging it and talking about it this September. We also were the first fashion brand to launch on Shopify — that was a big risk because it was a new platform.

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Social Media Books Fashion Consumer 147

365 Retail

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

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Improvements Shipping Costs Multi-channel Fulfillment 52

RTP blog

AUGUST 2, 2019

By July, you’ve likely started campaign and channel planning, and even considered some newer technologies such as Alexa skills or AR/VR. The challenge is unlocking its value by making it scale across channels. You’re already investing in content — but it’s locked in silos Is your content reusable across channels? Absolutely.

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Multi-channel eCommerce Channel Presentation 150

Kissmetrics

APRIL 20, 2021

BOPUS lets retailers leverage omnichannel experiences to boost online and in-store profits when done well. However, it requires synergy between online commerce channels and physical retail to succeed. With this channel, retailers can also send push notifications to let them know the order has been processed or is ready for pickup.

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eCommerce Shipping Multi-channel Mobile 282

Ecommerce Platforms

JANUARY 12, 2021

Fashion shoppers at a Next-Gen store can try out outfits by standing in front of a VR smart mirror. The NetSuite dashboard also displays data for specific timeframes, locations, and business channels. Users can view data from particular channels, individual, or all of the enterprise’s subsidiaries in the “Consolidated” setting.

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Payment Services Merchant Services Shipping Costs Payments 118

Omnisend

JANUARY 6, 2021

From the more technical, website-related fixes to marketing automation tactics and good old-fashioned customer support, these tips are not only a breeze to get up-and-running but they’ll begin to reap immediate results, too. Type of Automation Conversion Rate Lift Over Campaigns Abandoned Cart 42.64% 456.63% Omnisend customer data.

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eCommerce Marketing eCommerce Marketing Live Chat 179

Wiser

MAY 14, 2020

That’s certainly true, but with the rise of omnichannel retail , strong visual merchandising must also extend to online channels. It’s about orienting the customer experience across all channels in a way that conveys what you want your customers to know about your products and brand without relying on large amounts of text.

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Multi-channel Electronics Point of Sale Presentation 158

Wiser

SEPTEMBER 12, 2022

That’s certainly true, but with the rise of omnichannel retail, strong visual merchandising must also extend to online channels. It’s about orienting the customer experience across all channels in a way that conveys what you want your customers to know about your products and brand without relying on large amounts of text.

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Multi-channel Electronics Point of Sale Presentation 148

Retail TouchPoints

AUGUST 13, 2021

In the World of ‘Attention Commerce,’ a Multi-Channel Presence is Key. As the company’s Senior Director and General Manager of Omnichannel, Sharon Gee has been at the center of the massive shifts taking place in ecommerce over the last year and a half. As a result, companies had to contemplate, ‘What is my omnichannel strategy?

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Omnichannel Payment Services Payments Multi-channel 298

Fabric

AUGUST 15, 2023

Additionally, there’s one potent omnichannel fulfillment approach that retailers are rapidly adopting as well: buy online, pickup in-store. In this guide, we’ve compiled all you need to know about BOPIS for omnichannel retailers. Lindsay Mikos is the senior director, retail omnichannel at Walgreens. It grew to $73.16

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Omnichannel Payment Services Shipping Costs Fulfillment 130

Optimizely

SEPTEMBER 20, 2018

Omnichannel marketing campaigns are a powerful driver of sales for B2C and ecommerce brands, but they’re not easy to execute. In fact, 86 percent of ecommerce marketers still have not executed a full omnichannel marketing strategy for their brand. Here’s how to create a seamless B2C omnichannel communication strategy for your brand.

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B2C Omnichannel Multi-channel Channel 225

Retalon

AUGUST 14, 2023

Modern furniture inventory software provides the insights and automation needed to manage stock for omni-channel fulfillment. The truth is, this software can be a game-changer for retailers in today’s omni-channel environment. This is a massive improvement over legacy manual processes involving pen, paper and spreadsheets.

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Management Multi-channel Supplies Demo 41

Omnisend

JUNE 15, 2021

This works in tandem with efficient segmentation and omnichannel marketing. . Without it, you’ll have to reach out to customers the old-fashioned way. As it turns out, this is not one of those times that ‘the old-fashioned way’ is a good thing. Without it, you’ll have to reach out to customers the old-fashioned way.

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Merchant Services Marketing Customer eCommerce 78

Retail TouchPoints

JULY 28, 2020

As IDC researcher Alan Webber put it in a recent blog post , customers now “want and expect a clear, multi-channel journey with clear next steps and a clear outcome.”. That means much more than an online availability search on your web site — you need to help people navigate your store in a faster, more efficient way.

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Retail Mobile Multi-channel Technology 192

ROI Revolution

SEPTEMBER 24, 2019

Aligning your brand’s growth goals with a multi-channel advertising approach at all stages of the buyer’s journey seems like a daunting task – but it doesn’t have to be. Increasing high-intent traffic with game-changing insights around multi-touch attribution. Omnichannel Update.

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Marketing Social Media Multi-channel Mobile 60

OrderDynamics

MAY 28, 2019

A DOM is the heart of any and all unified commerce systems and helps make your omnichannel retail vision a reality. For example, the system may recognize and allow only 7-day returns on electronics, but 30 or 90 days on fashion goods. It is part of a seamless omnichannel experience. Source: Omni-2000 Research: Global.

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Management Merchant Services Shipping Costs Retail 48

Prisync

MAY 9, 2018

Not only their experts are in charge of the technical development, they also serve as your personal advisory in critical areas such as e-commerce strategy, UX design, analysis and optimization, omnichannel development, etc… You can read one of their most popular work with Bauhaus. Let’s dive into the project of Jomeshop.

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eCommerce Magento eCommerce Platforms Merchant Services 52

GetElastic

DECEMBER 16, 2021

To break the market out of being restrained by legacy suites, Commercetools invented a headless, API-first, multi-tenant SaaS commerce platform that is cloud-native and uses flexible microservices. With a cloud native and API-first architecture, Core dna empowers digital teams to create experiences across platforms, channels and devices.

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Magento B2C Merchant Services B2B 113

Retail TouchPoints

APRIL 29, 2024

James Reid, Chief Innovation Officer, AllSaints Those are tough odds for any one app to face, but it didn’t intimidate British fashion brand AllSaints or its Chief Innovation Officer James Reid. In October 2021 the company underwent a massive replatforming, moving from a bespoke in-house ecommerce system to Salesforce Commerce Cloud. “As

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Customer POS Download Payment Services 209

Steve Dennis

JANUARY 9, 2018

Well positioned monobrand retailers like Uniqlo, H&M, Primark and Warby Parker also will continue to steal share from less compelling multi-brand stores. As much attention as e-commerce gets it turns out digital channels’ influence on brick & mortar shopping is far more important for most brands. Omnichannel is dead.

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eCommerce Retail Multi-channel Channel 102

Payoneer

FEBRUARY 22, 2023

The market is comprised of five major categories: Electronics & Media, Fashion, Furniture & Appliances, Food & Personal Care, and Toys, Hobby & DIY. Even for the existing payment gateways, cost, chargeback frauds, card data security, technical integrations, multi-currency, and recurring payments are still major problems.

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Payment Services Payments eCommerce Cryptocurrencies 26

Korona

JANUARY 5, 2023

Just remember to do so in a tasteful and subtle fashion. For more on omnichannel shopping click here: Navigating Retailing Channels: A Complete Guide to Multi-Channel Selling. You often see this on Amazon through the “customers who bought this item often bought…” feature. .

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Payment Services eCommerce Shipping Costs Payments 52

Omnisend

APRIL 30, 2021

Ecommerce is booming, especially for the fashion and beauty sectors. The market ranges from cheaper, trend-led, fast-fashion items to exclusive, bespoke pieces created with precious metals and gems. In the entire fashion industry, people are becoming more concerned about sustainability and the ethical sourcing of products.

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Jewelry eCommerce Marketing Merchant Services eCommerce 144

Payoneer

OCTOBER 22, 2018

The biggest challenge with opening up more contact channels is keeping everything straight and not making customers bounce from team to team to get an answer. This is where a multi-channel helpdesk that organizes customer conversations can help. Be proactive. Anticipate their needs and focus on eliminating barriers.

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Customer Multi-channel Omnichannel Department Stores 36

Retail TouchPoints

MARCH 30, 2023

Bruno and Brendan Witcher, VP, Principal Analyst at Forrester , spoke during the Preparing for the Evolution of Omnichannel: How to Build a Unified Commerce Culture webinar. UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities.

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POS Omnichannel Webinar Point of Sale 262

Ecommerce Platforms

JUNE 15, 2023

The best Ebay apps for Shopify help entrepreneurs take the omnichannel sales strategy to the next level. Codisto Amazon, Ebay and Walmart Pricing: 14 day free trial with pricing starting at $29 per month Why settle for connecting one marketplace to your Shopify store when you can create a full omnichannel ecommerce platform with one app?

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Shopify Shipping Costs Live Chat Omnichannel 104

Retail TouchPoints

MAY 5, 2021

As factors like in-store food samples and style assistants may come back into fashion, some pandemic-inspired changes will likely remain — such as the demand for curbside service and app-centric communications with customers. But, retailers are realizing that the ‘now normal’ will look much different than ‘normal’ did in January 2020.

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Multi-channel Retail Technology Sporting Goods 194

Ecommerce Platforms

JUNE 15, 2023

The best POS apps for Shopify are valuable tools for omnichannel retailers. The omnichannel solution comes with a variety of tools for inventory management, order tracking, and analytics. Ideal for companies struggling to keep on top of the different sales channels in their business, this platform is simple, secure and easy to use.

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POS Shopify Payment Services Payments 104

Ecommerce Platforms

JANUARY 2, 2023

These tools provide a more advanced bot system than many of the old-fashioned FAQ-style bots and often come with machine learning algorithms, which allows them to improve their performance over time. ManyChat can also integrate with SMS and email, to give you more ways of connecting with your audience through different channels.

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Customer Multi-channel Live Chat Social Media 104

Ecommerce Platforms

JUNE 16, 2023

That means that you can link a text messaging strategy to your store’s back office and make sure you’re connecting with clients on all of the right channels. What’s more, because Brevo gives you access to SMS as well, it’s a great way to access a more omnichannel strategy for connecting with your target audience. ‘How?!'

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Shopify Shipping Costs Merchant Services Shipping 211

BigCommerce

DECEMBER 13, 2017

I’ve worked with an old fashioned manufacturer that has been in business for several generations. Within 18 months they were selling more on Amazon than through their traditional channels. In fact, it can be your initial parlay into household name status, and multi-million dollar sales. How did they do it? Editor's Note.

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Shipping Costs Multi-channel Shipping Fulfillment 354

Kissmetrics

SEPTEMBER 30, 2021

The heads can then communicate, allowing for increased functionality such as real-time updates or multi-organization collaboration. As a site’s traffic scales, its content management system has to keep up with demand and deliver web pages in a timely fashion. Headless CMS Pro: Supports Omnichannel Marketing. Contentful.

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Presentation Omnichannel SEO Management 247

Ecommerce Platforms

FEBRUARY 22, 2023

There's no limit to how many websites you can add Ecwid to You can set up multi-lingual stores. Sales are synced systematically across your channels, and you can manage them all from one centralized dashboard. Multi-lingual – Ecwid automatically detects and translates more than 51 languages. Ecwid Pros and Cons Pros ?

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Payment Services Merchant Services eCommerce Payments 104

Omnisend

JANUARY 19, 2024

This helps enhance omnichannel marketing, making it one of the best BigCommerce alternatives. It allows businesses to build online stores and market products across multiple channels. Multi-channel selling : Enables selling across different channels with a centralized management system​​.

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BigCommerce Payment Services Shipping Costs Volusion 88

Retail TouchPoints

AUGUST 22, 2022

Buy.com was acquired by Japanese marketplace juggernaut Rakuten in 2010; Grover ran that company’s North American business for several years before joining a private equity firm that bought fashion site Bluefly.com , which he helped turn into a marketplace and then operated. “I’ve SPO isn’t Stingy with its Data.

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Shipping Costs Fulfillment eCommerce Consumer 246

Retail TouchPoints

DECEMBER 9, 2022

As a result, third-party marketplaces are expected to be the fastest-growing retail channel globally over the next five years, with Edge by Ascential forecasting that third-party sales through marketplaces will add $1.3 Now, an increasing number of other retailers are seeing the value in adding a marketplace to their commerce offerings.

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Shipping Costs Beauty and Health eCommerce B2B 195

Smile.io

FEBRUARY 2, 2024

Clothing and Fashion and Beauty and  Cosmetics both increased by 2.8% Health and Supplements saw the most noteworthy return on loyalty investment in 2023, 863%, followed by Clothing and Fashion with 600%. Home and Garden saw the most significant AOV increase of 10.8% YoY, followed by Jewelry and Accessories, which saw 9.8%

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Customer Loyalty eCommerce Customer Merchant Services 87