Smile.io

MARCH 22, 2024

This includes your product line-up, promotional campaigns, and loyalty program. Whether you’ve been running a rewards program for a while or you’re relatively new to rewarding your customers , you need to make sure that the rewards and functionality you’re offering meet your needs and your customers’ needs. 

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

Smile.io

FEBRUARY 16, 2024

It was time to start rewarding this community for its loyalty. Good skin habits deserve great rewards !”  Ecommerce Manager, to learn more about how Dr. Sam’s customer loyalty program has evolved over time. Sam’s customer loyalty program has evolved over time.  with support and ease. 

Customer Loyalty 76

Customer Loyalty Shipping Costs Social Media Gifts 76

Smile.io

FEBRUARY 2, 2024

  Smile loyalty programs increase repeat purchase rate , average order value , and decrease purchase frequency. offers features that drive results like points redemption at checkout, embedded content, integrations, VIP programs, and loyalty landing pages.  Adding a loyalty program is a simple and effective way to do this.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Smile.io

OCTOBER 30, 2023

The all-in-one commerce platform has a vast portfolio of features that are dynamic and adaptable for every business’s specific needs. We’ll cover what a loyalty program is, how it unlocks profitability, and 5 loyalty program strategies specifically for Shopify Plus stores.    What is a loyalty program? 

Shopify 72

Shopify Merchant Services POS Omnichannel 72

Retail TouchPoints

NOVEMBER 9, 2022

Myth #1: Every Brand Should Already be in the Metaverse. What every brand should be doing at this point, though, is having the conversation, said Wallinger. For brands focused on younger consumers, Gen Z in particular, the metaverse will be an important new channel. Crypto is a natural next step for them.”.

Cryptocurrencies 295

Cryptocurrencies Games Payment Services Consumer 295

Retail TouchPoints

JUNE 1, 2022

The retail design elements of a shop-in-shop location must respect the environment of the host retailer but also speak to the customer by communicating the distinctiveness of the hosted brand. Color and lighting are really important, as they help the shop stand out.”. How is it appealing to the customer? A Wide Range of Design Options.

Retail 294

Retail Department Stores Customer Jewelry 294

Retail TouchPoints

MARCH 17, 2021

While not every retailer has prominent physical footprints like these retailers, creating partnerships with stores that can be used as a pickup location could be a strategy for smaller retailers that aren’t able to reach customers outside of their ecommerce storefronts. Lean into rewards and loyalty programs like never before.

Operations 153

Operations Drop Ship Beauty and Health Supplies 153

Smile.io

FEBRUARY 12, 2024

  The State of Ecommerce Customer Loyalty in 2023 Discover key loyalty and retention findings from Smile Rewards’ dataset with this report on the state of ecommerce customer loyalty in 2023. Loyalty & Reward Program Insights from Smile.io These are 10 of the best loyalty program examples we’ve seen.

eCommerce 79

eCommerce Marketing Customer Loyalty Multi-channel 79

Omnisend

FEBRUARY 16, 2021

That’s why gamification in marketing is so effective and businesses are constantly searching for ways to include this element in their strategies. Big brands like Nike and McDonald’s can spend thousands on developing new games, viral videos, or apps, but small business managers can rarely spend that much on these kinds of programs.

Marketing 179

Marketing Gifts eCommerce Games 179

Smile.io

NOVEMBER 15, 2023

Every brand aims for a loyal customer base that will support them no matter what. Loyal customers are the ones who eagerly await every product release you announce and shout your brand from the rooftops. Why is customer loyalty important?   Loyal customers are a valuable asset for every brand.

Customer Loyalty 58

Customer Loyalty Customer Beauty and Health Food and Beverages 58

BigCommerce

JUNE 13, 2017

Retaining customers isn’t easy, but it’s important to do for businesses of every size. Customer lifetime value informs nearly every business decision, but none more than ad and marketing spend. CLV (or LTV) should inform nearly every business decision, but none more so than ad spend. How to Use CLV — and Why it Matters.

Shipping Costs 417

Shipping Costs Customer Loyalty Customer Social Media 417

Smile.io

MAY 2, 2023

With rising acquisition costs and fierce competition, more brands are feeling the need to start their own rewards program. With easy-to-understand structures and simple earning and redemption models, points programs are by far the most popular type of rewards program.

Social Media 67

Social Media Shipping Costs Events Blog 67

Smile.io

OCTOBER 3, 2023

And with new ecommerce brands emerging daily, retaining customers has become more important than ever. Well, a loyalty program is a great place to start. Here are 8 examples of loyalty programs in the pet supplies industry! Doglyness offers a points and referral loyalty program as a way of rewarding its loyal customers.

Supplies 63

Supplies Beauty and Health Social Media Accessories 63

Retail TouchPoints

MAY 7, 2021

In the beginning, early pioneers hoped that their investments and undertakings would pan out, with limited risk, to generate rewards. It allows for true omnipresence, yet it’s important to note that with the ever-desirable omnipresence comes the potential for channel conflict and affiliate abuse.

Marketing 174

Marketing Social Media Channel Presentation 174

Smile.io

JANUARY 10, 2023

View this post on Instagram A post shared by Mermaid Straw 🧜‍♀️ (@mermaidstraw) Every year, from April through September, Mermaid Straw hosts beach cleanups on the last Saturday of each month on Lake Michigan. “We named our reward program the Beach Club and our points are called Shells.

Social Media 83

Social Media Definition Banking Reference 83

Smile.io

JULY 5, 2023

Whether you’re a big credit card enthusiast or a frequent traveler or simply love a good hotel staycation, there is something to learn from Hyatt’s rewards and loyalty program World of Hyatt. Let’s break down what makes World of Hyatt a top loyalty program, and the lessons we can learn from the hotel brand.

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Travel Events Books Other 61

Kissmetrics

DECEMBER 16, 2021

I have an SEO Analyzer tool on my website because I understand how important this is. It’s also important to know if the keywords are used in the title tag, description tag, and header tags. I can’t stress enough how important keyword research is. Quora rewards visual content, so format your posts for your specific audience.

Small Business Retail 360

Small Business Retail Marketing Social Media SEO 360

Smile.io

OCTOBER 13, 2022

Launching your loyalty program is half the battle in building a successful program that customers love. While there are many ways to launch a loyalty program, we are breaking down how Sweetgreen launched its summer loyalty program with a mix of omnichannel marketing strategies and in-store promotions.

Social Media 72

Social Media Omnichannel Download Small Business Retail 72

Smile.io

JANUARY 25, 2023

When you decide to start a loyalty program, you want to get everything right.  From  From the value of the rewards you offer to your program branding , you take the time to research everything you can, and why shouldn’t you? Let’s take your naming game to the next level! There are two reasons for that.

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Definition Customer Loyalty Reference Blog 72

Smile.io

SEPTEMBER 1, 2023

Ecommerce retention is as important as ever with high acquisition costs, economic woes, and increases in brand competition. Whether they’ve only made one purchase or they’ve made five, retention marketing helps you bring every single customer back to make that next purchase. Why is Customer Churn Rate important?

Customer Retention 71

Customer Retention Mobile Improvements Customer Experience 71

Kissmetrics

JUNE 15, 2017

Here are some customer appreciation initiatives you can start: Create customer loyalty programs. Customers want to be rewarded for their loyalty, and that’s exactly what a loyalty program aims to do. Here are some common customer loyalty programs for SaaS companies: Offer customers an annual discount.

Customer Retention 241

Customer Retention Customer Social Media Customer Loyalty 241

Smile.io

APRIL 13, 2022

Big brands like Amazon and Cineplex have proven that a well executed rewards program can work wonders for a brand. That’s because a rewards program is an extension of your brand, one that transforms your relationship with customers into something that isn’t purely transactional.

Shipping Costs 83

Shipping Costs Department Stores Payment Services Customer 83

Smile.io

AUGUST 2, 2023

Have you ever thought about the best way to reward your customers for their loyalty? Let’s start by defining each of these rewarding methods before diving into when and why you should use each for your business.   Whether you know it or not, you’re probably already very familiar with this type of reward.

Shipping Costs 48

Shipping Costs Events Social Media Fashion 48

Kissmetrics

MARCH 18, 2021

Be authentic, and demonstrate that quality and service are essential elements of what you offer. Generation X is currently at an age where nostalgia can be an effective element in advertising. Stir up nostalgia with throwback elements that remind them of their favorite TV commercials, programs, or movies from when they were younger.

Social Media 269

Social Media Reference Events Automotive 269

Korona

DECEMBER 7, 2022

Loyalty programs have become an essential aspect of customer relationship management. All types of retail and service companies from the biggest eCommerce venders to local coffee shops and cannabis dispensaries , have implemented rewards platforms. Peet’s Coffee Peetnik Rewards. Office Depot Rewards. Amazon Prime.

Customer 52

Customer POS Small Business Retail Merchant Services 52

Smile.io

FEBRUARY 9, 2022

When you’re designing an ecommerce loyalty program, there are many things you need to consider. Things like your program’s name, currency, and spending rules can all help convince customers to join, but none of this matters if they don’t understand how your program works. The Takeaway: Less is more!

eCommerce 66

eCommerce Definition Information Clothing 66

Ecommerce Platforms

NOVEMBER 2, 2022

But unless you have the store set up to handle every aspect of modern online selling, your fashion store isn’t going to make it. Because we’re missing just one element: What the heck are those apps, anyway ? Important Features. That’s important, especially for beginning clothing stores. You’ve got goods to sell.

Fashion 197

Fashion Shopify Clothing Jewelry 197

Smile.io

FEBRUARY 16, 2023

With so much money being spent every year, the fashion industry is extremely competitive. As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention. Blackbough Swim offers a variety of rewards through their loyalty program.

Fashion 60

Fashion Social Media Events Small Business Retail 60

Retail TouchPoints

DECEMBER 22, 2022

A team of judges — Alicia Esposito, Vice President of Content for Retail TouchPoints ; Anne Kong, Associate Professor, program coordinator for visual presentation and exhibition design at the Fashion Institute of Technology; and Judy Bell, Founder of Energetic Retail — analyzed the submissions and recognized the following brands for their work : .

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Consumer Retail Toys Presentation 264

Smile.io

JULY 25, 2023

Every good loyalty program incentivizes one-time customers to return for a repeat purchase. But great loyalty programs give customers an experience they won’t forget. One way to accomplish this level of retention marketing is by creating a unique loyalty program that stands out from the crowd.

eCommerce 60

eCommerce Jewelry Omnichannel Social Media 60

Retail TouchPoints

APRIL 15, 2021

In 2020, one of every three consumers who clicked on a cart abandonment email wound up completing their purchase. Offer reward points : Offering extra reward points can be attractive to those looking to ‘earn’ something from shopping. Don’t Rely on Discounting. People are just as, if not more, persuasive than discounts.

Shopping Carts 165

Shopping Carts Retail Shipping Costs Social Media 165

Omnisend

SEPTEMBER 7, 2023

Specifically, we want to show you how sending well-timed messages and investing in an email loyalty program can help you build rapport and keep customers engaged long after their first purchase. Another benefit worth mentioning is you can use your email loyalty program to bridge the gap between orders.

Customer Loyalty 88

Customer Loyalty Customer Social Media Clothing 88

Fabric

MARCH 7, 2024

Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer. These stats underscore the importance of taking a holistic approach to the customer experience, from pre- to post-purchase. What is the post-purchase experience?

Customer Loyalty 130

Customer Loyalty Customer Merchant Services Shipping Costs 130

Retail TouchPoints

SEPTEMBER 21, 2021

We’ve provided just a “taste” of the content for each presentation here, but there’s plenty of data-rich nutrition in every session. How to Get the Most Value From Your Loyalty Program This Season. Salesforce anticipates 50% of new loyalty program signups will go dark after December 2021.”. Holiday 2021 and Preparing for 2022.

Payments 222

Payments Payment Services Customer Experience Social Media 222

Smile.io

SEPTEMBER 20, 2022

Every entrepreneur has one goal when they decide to start a business–to find customers, make them fall in love with their brand, and keep them coming back. One of the tried and tested ways to accomplish this is with the help of a loyalty program. But what exactly is a loyalty program? How does a loyalty program work?

Customer Retention 46

Customer Retention Shipping Costs Social Media Reference 46

Smile.io

APRIL 13, 2023

If you’re looking to provide your customers with more ways to earn points, drive participation in your rewards program, or simply increase your average order value, a bonus points event may be the perfect strategy for your ecommerce business!   But it’s important that bonus points events are launched strategically.

Events 61

Events Social Media Apparel Customer 61

Smile.io

MARCH 23, 2023

Referral programs are a great tool for driving more traffic to your store, but more traffic doesn’t necessarily mean more sales. Happy Pops allows customers to share referrals automatically through their rewards panel. Happy Pops makes it easy for new customers to claim their referral reward.

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Reference Channel Improvements Social Media 50