Forrester eCommerce

APRIL 3, 2023

ChatGPT is in trouble with privacy. According to the regulator, ChatGPT fails to inform users about the personal data it collects and processes, it doesn’t provide a clear legal basis for the processing activity it engages on, and it […]

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Retail TouchPoints

JANUARY 19, 2022

Brands have always focused on personal touches and customization for consumers, yet a recent eMarketer report found growing concerns around data privacy, with nearly nine out of 10 consumers saying it’s important to them. But there are glimpses of hope — the upcoming California Privacy Rights Act ( CPRA ) will be the closest thing the U.S.

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Retail TouchPoints

AUGUST 16, 2022

As the benefits of personalization become more apparent, the rise in data privacy concerns and their impact on organizations are beginning to take center stage. How can retailers optimize the shopping experience with data privacy in mind using anonymous or non-personally identifiable information (PII)?

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eCommerce Consumer Merchant Services Recommendation 226

Retail TouchPoints

SEPTEMBER 28, 2021

In fact, 90% of consumers say they care about data privacy, while nearly 30% have switched companies and providers over their data policies and data sharing practices, according to research from Cisco. As Privacy Concerns Mount, Transparency and Communication Are Key. Privacy is now part of the marketing mix,” said Kibel.

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Consumer Customer Experience eCommerce Technology 249

Forrester eCommerce

AUGUST 1, 2022

Thanks to external forces like ransomware attacks, evolving security and privacy legislation, and existential loss of cyber insurance dread, they get it at the top. We’ve said it many times: security matters, and security leaders have more influence and access to boards and senior executives than ever.

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Retail TouchPoints

OCTOBER 25, 2022

The world has gone digital, and as a result, global concern regarding data privacy has skyrocketed. Against this backdrop, tech giants like Apple and Meta continue to weigh the best methods for providing privacy controls on behalf of their users, all while remaining mindful of potential blowback to the ad revenue that supports their business.

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Retail TouchPoints

NOVEMBER 15, 2022

million privacy settlement , the largest in U.S. history, with 40 state attorneys general regarding allegations that it misled users into thinking they had location tracking turned off while still collecting their information. Make key information about location tracking unavoidable for users (i.e., Google has agreed to a $391.5

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Article Information Consumer Technology 215

Forrester eCommerce

JUNE 24, 2019

Security and risk leaders consistently rank compliance with global privacy regulations as one of their top three challenges. To help them, Forrester periodically updates our map of global privacy rights and regulations. Our 2019 version was released today.

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Retail TouchPoints

APRIL 24, 2024

The latest delay comes after UK watchdog the Competitions and Markets Authority (CMA) raised a series of 39 “concerns” about the plan in January 2024, key among them the impact of Google’s cookie replacement, called Privacy Sandbox , on its competitors. “We

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Forrester eCommerce

OCTOBER 3, 2018

After a very successful event last week in Washington, DC, our extended team of experts in information security, privacy, consumer behavior, and digital strategy is locking down the final details for Privacy & Security Forum Europe, which takes place in London on 9 and 10 October!

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Events Information Consumer 247

Forrester eCommerce

AUGUST 16, 2023

This has come six years after the Supreme court of India declared the right to privacy as a fundamental right. Ministry of Electronics and Information Technology (MeiTY) had introduced the first draft of the bill in 2022. The Indian parliament passed the much-awaited DPDP bill on August 10th, 2023.

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Retail TouchPoints

MARCH 31, 2021

A group of online marketplaces including eBay , Etsy , Poshmark , Mercari and OfferUp have banded together to highlight what they feel are oversights in the proposed INFORM Consumers Act — which is aimed at cracking down on the sale of stolen and counterfeit products online — and other similar legislation in states around the country.

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Small Business Retail Information Consumer eCommerce 191

Algopix

JULY 24, 2023

In the dynamic world of eCommerce, managing product information effectively is paramount to success. This is where Product Information Management Systems (PIM) come into play. What is Product Information Management (PIM)? Enhanced Product Catalogs PIM allows businesses to create rich and informative product catalogs.

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Information Management eCommerce eCommerce Platforms 107

365 Retail

JUNE 9, 2023

Making privacy a priority Before retailers and CPGs can dive into best practices, they must have a crystal clear understanding of privacy internally. Considering that 88% of online shoppers in the UK say they would stop using brands and organisations that don’t value consumer data privacy, this is especially concerning.

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Retail Customer Data Channel Social Media 87

Retail TouchPoints

JANUARY 5, 2024

As part of its Privacy Sandbox initiative, Google plans to phase cookies out for all Chrome users during the second half of 2024. Google’s move, along with increased privacy regulations (particularly in the EU), have put a premium on zero- and first-party data.

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Recommendation Consumer Information Customer 275

ROI Revolution

JANUARY 13, 2022

Adhering to consumer data privacy regulations and being transparent about what you do with consumer data aren’t just choices anymore – they’re necessary. New data privacy regulations will continue emerging as consumer data continues to be utilized in new ways for targeting and personalization. January 13. January 12.

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Consumer eCommerce Mobile Social Media 78

ROI Revolution

DECEMBER 1, 2021

Adhering to consumer data privacy regulations and being transparent about what you do with consumer data aren’t just choices anymore – they’re necessary. New data privacy regulations will continue emerging as consumer data continues to be utilized in new ways for targeting and personalization. November 29. November 24.

Consumer 78

Consumer eCommerce Mobile Payments 78

Liveintent

SEPTEMBER 1, 2021

This June, Apple announced a new feature that is shaking up the email marketing world: Mail Privacy Protection. Set to launch in the fall with iOS 15, Mail Privacy Protection (MPP) gives Apple Mail users more control over the data shared with companies sending them email. What exactly is Mail Privacy Protection?

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Marketing Blog Download Information 136

Retail TouchPoints

MARCH 26, 2024

2024 introduces distinct challenges for retail brands navigating data privacy amidst Google’s removal of cookies. Though cookie depreciation has been a looming threat since the original announcement back in 2020, Adtaxi’s 2024 Privacy Survey tells us that 33% of respondents still lack a cookie-replacement strategy.

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Retail Apparel Consumer Clothing 223

ROI Revolution

NOVEMBER 3, 2021

Adhering to consumer data privacy regulations and being transparent about what you do with consumer data aren’t just choices anymore – they’re necessary. New data privacy regulations will continue emerging as consumer data continues to be utilized in new ways for targeting and personalization. November 3. billion in 2021 to 7.52

Consumer 78

Consumer eCommerce Payment Services Mobile 78

ROI Revolution

OCTOBER 6, 2021

Adhering to consumer data privacy regulations and being transparent about what you do with consumer data aren’t just choices anymore – they’re necessary. New data privacy regulations will continue emerging as consumer data continues to be utilized in new ways for targeting and personalization. Ecommerce data privacy stats.

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Consumer eCommerce White Paper Marketing 78

ROI Revolution

SEPTEMBER 8, 2021

Adhering to consumer data privacy regulations and being transparent about what you do with consumer data aren’t just choices anymore – they’re necessary. New data privacy regulations will continue emerging as consumer data continues to be utilized in new ways for targeting and personalization. Salesforce ). Salesforce ).

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Consumer eCommerce White Paper Mobile 78

365 Retail

JULY 3, 2023

As the demand for SaaS solutions continues to increase, there comes a great challenge for B2B SaaS businesses: data security and privacy. From contact information to credit card numbers, the amount of personal information that businesses collect from their customers has gone over the roof over the last few years.

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B2B Subscription Customer Data Information 52

Forrester eCommerce

SEPTEMBER 9, 2022

French retailer Sephora became the first company to be penalized under the California Consumer Privacy Act (CCPA) for not disclosing to consumers that it sells their personal information, failing to respect users’ Global Privacy Control as an opt-out, and neglecting to correct these infractions by the deadline.

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Information Consumer Retail B2C 195

ROI Revolution

AUGUST 4, 2021

Adhering to consumer data privacy regulations and being transparent about what you do with consumer data aren’t just choices anymore – they’re necessary. New data privacy regulations will continue emerging as consumer data continues to be utilized in new ways for targeting and personalization. Consumer privacy + cookieless.

Consumer 78

Consumer eCommerce Mobile Information 78

ROI Revolution

JUNE 24, 2021

Adhering to consumer data privacy regulations and being transparent about what you do with consumer data aren’t just choices anymore – they’re necessary. New data privacy regulations will continue emerging as consumer data continues to be utilized in new ways for targeting and personalization. Published June 24, 2021.

Consumer 78

Consumer eCommerce Information Article 78

Retail TouchPoints

JANUARY 29, 2024

Right now, most retailers lack information about the number of potential customers passing by their stores on any given day. The Privacy Conundrum This all sounds great, but how is it achieved while remaining compliant with current data and privacy regulations? Passer-by traffic.

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Retail Toys Fashion Customer 279

UpSellIt

SEPTEMBER 30, 2019

Since the implementation of the EU’s General Data Protection Regulation (GDPR), data protection and privacy have been at the epicenter of ecommerce discussions for some time. California Consumer Privacy Act of 2018. 2) The right of Californians to know whether their personal information is sold or disclosed and to whom. (3)

Consumer 60

Consumer Information Operations Article 60

Retail TouchPoints

APRIL 14, 2023

Increased Levels of Data Privacy First, the promise to consumers is that their details are kept secure. In the event that a card is lost or stolen, the consumer’s financial information remains secure. Regardless of the regional circumstances, the overall trend is a global shift toward a heightened sensitivity to data privacy.

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Payment Services Subscription Banking Information 243

365 Retail

JUNE 9, 2023

Making privacy a priority Before retailers and CPGs can dive into best practices, they must have a crystal clear understanding of privacy internally. Considering that 88% of online shoppers in the UK say they would stop using brands and organisations that don’t value consumer data privacy, this is especially concerning.

Retail 52

Retail Customer Data Channel Social Media 52

Ecommerce Guru

JANUARY 26, 2021

WhatsApp has recently updated its policy, which states that it can share information with its companies’ family about its users (Facebook). This Whatsapp new policy 2021 update has created a great deal of concern about the individuals’ privacy using this programme. Facebook’s WhatsApp has […].

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Information eCommerce Social Media 98

ChannelAdvisor

APRIL 28, 2021

The privacy wars are heating up. release includes, among other upgrades, App Tracking Transparency (ATT), a long-awaited privacy feature that will require apps to ask users for permission to track them across other apps and websites. . What’s still unclear is just how much consumers actually value privacy when it comes to their data.

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eCommerce Events Consumer Other 98

Retail TouchPoints

APRIL 17, 2024

It’s pushing businesses to pivot from traditional methods of tracking and understanding user behavior to more ethical and privacy-centric approaches. While this poses a challenge, it’s also an opportunity to embrace cutting-edge technologies that provide deeper insights without compromising user privacy.

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Social Media B2C B2B Customer Data 262

ROI Revolution

JULY 7, 2021

Adhering to consumer data privacy regulations and being transparent about what you do with consumer data aren’t just choices anymore – they’re necessary. New data privacy regulations will continue emerging as consumer data continues to be utilized in new ways for targeting and personalization. June 30 update. June 24 update.

Consumer 78

Consumer eCommerce Information Article 78

Forrester eCommerce

OCTOBER 1, 2020

What are users’ privacy rights in how biometric information is processed and stored? Biometric authentication is a powerful technology with many compelling use cases but is not without controversy and distinct risks. How are biometrics regulated around the world? How can the use of biometrics lead to discriminatory practices?

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Technology Information Management Customer 361

Retail TouchPoints

JANUARY 30, 2024

Oversight of this type helps ensure that AI-powered personalization respects customer privacy. This could include scenarios like the use of AI in targeted advertising, ensuring that algorithms don’t reinforce stereotypes or invade customer privacy. Moreover, ethical AI training in retail should also focus on inclusivity.

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Retail Customer Experience Technology Customer Data 308

GetElastic

JANUARY 30, 2020

The California Consumer Protection Act (CCPA) is a new e-commerce privacy policy that went into effect January 1, 2020. Personal data and privacy are at the forefront of consumers’ and policy makers’ minds. CCPA is a bill intended to enhance privacy rights and consumer protection for residents of California, United States.

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eCommerce Customer Data Information Consumer 88