Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Mobile 270

Mobile Payment Services Technology POS 270

iVend

MARCH 20, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

POS 52

POS Mobile Payment Services Point of Sale 52

Retail TouchPoints

APRIL 9, 2024

Best Buy is expanding its partnership with Google Cloud to leverage generative AI technology for new customer service tools. The self-service tool will be available on BestBuy.com, on the Best Buy mobile app and when customers call the retailer’s customer service line. As early as late summer, Best Buy customers in the U.S.

Customer 289

Customer Subscription Customer Experience Technology 289

UpSellIt

FEBRUARY 7, 2023

That’s where UpSellit’s patented Mobile Exit Detect comes in. With 59% of global website traffic coming from mobile devices, it’s essential to cater to your mobile website visitors to increase revenue for your brand. What is Mobile Exit Detect? Mobile sales are expected to reach $728.3

Mobile 78

Mobile Shopping Carts Recommendation Technology 78

Retail TouchPoints

NOVEMBER 9, 2023

In collaboration with Boston’s Mass General Brigham hospital, Best Buy Health will support an expanded home-based health care delivery model designed to improve how safe, quality care can be provided with technology and clinical expertise. The partners also are seeking to address worker shortages in health care.

Technology 258

Technology Mobile Improvements Management 258

Ecommerce Platforms

JANUARY 16, 2019

There are a lot of them out there, but we are going to focus on two of the most popular: Constant Contact and Mailchimp. Let's pit Mailchimp vs Constant Contact and see how it turns out. . Mailchimp vs Constant Contact: A Quick Glance at Both. Mailchimp and Constant Contact are the go-to names for email marketing.

Payment Services 178

Payment Services Marketing Live Chat Social Media 178

Retail TouchPoints

OCTOBER 6, 2022

The Cloud4Wi platform is designed to help retailers leverage their WiFi network and mobile apps to engage customers with location-aware experiences. Consenting customers can be seamlessly onboarded to a retailer’s WiFi network in exchange for their basic contact details.

Retail 277

Retail Mobile Technology Customer 277

UpSellIt

JULY 1, 2021

That’s where UpSellit’s patented Mobile Exit Detection technology comes in. What is Mobile Exit Detection? Mobile exit detection focuses specifically on mobile users. Having a specific strategy in place for exit intent on mobile is critical, as mobile devices drive 61% of website visits.

Mobile 87

Mobile Technology Recommendation Reference 87

Retail TouchPoints

OCTOBER 1, 2022

You want your email marketing software to work seamlessly with the rest of your technology stack and business workflows. With customizable tools and analytics, email integration reduces the time you spend sending emails to individual contacts. As a result, you can create predefined lists tailored to different contacts’ needs.

Marketing 297

Marketing Mobile eCommerce Platforms Reference 297

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Differentiating on product and price has become harder and harder.

Shipping Costs 282

Shipping Costs Payment Services Merchant Services Payments 282

Retail TouchPoints

JANUARY 18, 2024

The technology, particularly generative AI, already is powering use cases throughout the retail enterprise, and it’s still on a strong growth trajectory, even — or perhaps especially — because the technology itself is still developing. AI could be as big a change for retail as the internet and mobile phones.

Merchant Services 298

Merchant Services Retail Definition Technology 298

Klaviyo

MARCH 20, 2018

Mobile devices are taking the Internet by storm. Nearly 56% of website traffic now comes from mobile devices. Mobile visitors aren’t converting as well as desktop visitors. Why is it difficult to convert mobile traffic into leads? Importance of Mobile Conversions. Tips for Turning Mobile Traffic into Subscribers.

Mobile 144

Mobile Live Chat Blog Improvements 144

GetElastic

APRIL 11, 2019

Today, another question is in the mind of entrepreneurs: do they need to create a mobile app for their store? Well, you shouldn’t waste your time and allocate a budget on mobile app development for your online store. In this article, we will list the main trends and benefits your mobile commerce (m-commerce) app should keep up with.

Mobile 147

Mobile eCommerce Merchant Services Payment Services 147

Groove

APRIL 16, 2024

This starts with the platform's omnichannel capabilities that allow business owners to deliver seamless shopping experiences across multiple channels, including web, mobile, social media, and in-store. Salesforce Commerce Cloud also offers a deep integration with Salesforce's customer relationship management (CRM) platform.

BigCommerce 364

BigCommerce Magento Multi-channel Shopify 364

Retail TouchPoints

AUGUST 11, 2020

As the pandemic has driven the adoption of e-Commerce to a level retailers didn’t expect to see for a year or more, many are speeding up the development of digital products and services that were further ahead on their technology roadmaps.

Shipping Costs 271

Shipping Costs Shipping Merchant Services eCommerce 271

Retail TouchPoints

JUNE 11, 2021

Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue. Providing Various Payments Technologies. These options provide both safety and convenience for shoppers and retailers alike. billion in 2020, up 32.4%

Payment Services 223

Payment Services Payments Retail Sporting Goods 223

Retail TouchPoints

OCTOBER 19, 2022

Key takeaways include: Lean on mobile tools, but don’t forget associates: In-store technology is both expensive and necessary, but tapping into the technology shoppers carry in their pockets can defray some of the cost. Invest in Mobile Tools for Shoppers and Associates Alike. There’s the maintenance of this area.

Shipping Costs 278

Shipping Costs Omnichannel Webinar Operations 278

365 Retail

AUGUST 17, 2022

In the UK, it’s estimated that people spend an average of four hours every day clicking, tapping, swiping, and watching on their mobile devices – that’s at least a quarter of their waking hours. Undoubtedly, mobile has become an inextricable extension of the modern consumer and as such, has emerged as the heartbeat of relationship marketing.

Mobile 65

Mobile Customer Retail Games 65

RetailMinded

SEPTEMBER 29, 2020

Contributed by Dipesh Hinduja, Mobile Solutions Architect at Stratix. Putting a mobile device into the hands of a retail associate is rapidly becoming a key, revenue-driving part of that strategy. And the most effective way to do that is by arming every retail associate with mobile devices and ready access to data.

Mobile 69

Mobile Retail POS Demo 69

BigCommerce

MARCH 13, 2018

Technology is restructuring how money moves. Adii Pienaar, Founder of Conversio and WooThemes (later acquired by WooCommerce), sums this up best: Customers worldwide are using their mobile devices for online shopping more often. 1999: Thanks to Ericsson and Telnor Mobil, mobile phones could be used to purchase movie tickets.?.

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

Kissmetrics

JULY 12, 2021

Marketing automation is the act of using software and technology to create and implement applications to automate repetitive tasks, such as (yes) email marketing, ad campaigns, tracking, and much more. Let Constant Contact Deliver Powerful Emails Simply, and Easily. What is Marketing Automation? It’s perfect for content marketing.

Marketing 362

Marketing Payment Services Payments Events 362

Retail TouchPoints

APRIL 12, 2022

Specific robotic use cases will continue to be redefined as the cost of manufacturing drops and the reliability and capabilities of the technology improve. This new technology will allow even tighter integration between the digital and physical realm during shopping.

Home Furnishings 358

Home Furnishings Shipping Costs Apparel Clothing 358

retailnext

NOVEMBER 5, 2019

Mobile marketing is a digital marketing strategy that targets audiences across multiple channels, and it takes advantage of the mobile technologies that have disrupted the way shoppers interact with brands. Every company needs to develop a unique mobile strategy dependent on its products, services, and audience demographics.

Mobile 52

Mobile Marketing Social Media Retail 52

Retail TouchPoints

JUNE 29, 2022

Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees. Consider a mobile POS system: Retail cybersecurity should protect your business’ valuable data and transactions.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Kissmetrics

JULY 14, 2021

One reason voice search is so popular is because the technology is in almost every device we use, making it super easy to access. When you’re out and about, and want a quick answer to your question, it’s easy to get out your mobile device and ask a question. Be Mobile Friendly. If you think about it, this makes sense.

SEO 362

SEO Mobile Information Article 362

Teamwork Retail

MARCH 28, 2019

The Washington Nationals have selected Teamwork for their new point-of-sale technology to be featured at Nationals Park for the 2019 Major League Baseball Season. Teamwork’s technology is no stranger to the sports industry and has revolutionized the way stadiums manage their fan experience. and Europe. 727) 210-1700.

Technology 104

Technology Payment Services POS Point of Sale 104

RTP blog

JUNE 17, 2019

In order to truly capture the voice of the customer and create a more personalized and streamlined experience for customers, retailers need to look inward at the customer support organization and the contact center. Today’s contact centers provide the data-driven context and automation needed to keep pace with customers.

Customer 150

Customer Retail Mobile Multichannel 150

Retail TouchPoints

SEPTEMBER 29, 2020

But as the new normal continues to evolve and shoppers are seeking low-contact checkout options, self-checkout is going to continue to play a major role in how customers pay for their purchases. So what can retailers do to be sure that they are optimizing their self-checkout strategy to meet their shoppers’ changing expectations?

Payment Services 279

Payment Services Customer Operations Management 279

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. Retail technology helps brick-and-mortar and eCommerce businesses in many steps of their business processes. Tables of Contents. The rise of virtual try-on.

Technology 52

Technology Payment Services Payments Retail 52

Retail TouchPoints

NOVEMBER 13, 2020

The chatbot, which is powered by LivePerson , combines automated technology with live agents to give customers white-glove service through Apple Business Chat. Messaging through mobile devices now represents 45%. of total contact center traffic at David’s Bridal.

Management 186

Management Improvements Books Events 186

Groove

JANUARY 13, 2021

We create a thorough strategy based on your business needs, create a sitemap and offer marketing, technology and brand recommendations. Building and designing an optimized, mobile-friendly website is key for a positive user experience. Plus, we create buyer personas by analyzing customers' intentions and motivations. eCommerce PPC.

eCommerce 329

eCommerce PPC SEO eCommerce Design 329

Retail TouchPoints

DECEMBER 27, 2022

Programmable voice technology, which allows brands to receive and make phone calls using Voice APIs right from the apps they are already using, can have a big impact on businesses internally by fostering growth through streamlined workflows while also creating greater efficiency for the brand.

Customer 321

Customer eCommerce Retail Customer Experience 321

Retail TouchPoints

FEBRUARY 7, 2023

It seems retailers are finally upgrading their marketing technology stacks with this technology. Other retailers also have expanded their contact lens and optical lines of business. Leading retailers are seeing a double-digit ROI on every dollar spent on sales associates, outperforming consumer-facing mobile apps.

Retail 276

Retail POS Apparel Department Stores 276

iVend

APRIL 9, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

POS 52

POS Electronics Payment Services Point of Sale 52

Teamwork Retail

MARCH 28, 2019

The Washington Nationals have selected Teamwork for their new point-of-sale technology to be featured at Nationals Park for the 2019 Major League Baseball Season. Teamwork’s technology is no stranger to the sports industry and has revolutionized the way stadiums manage their fan experience. and Europe. 727) 210-1700.

Technology 83

Technology Payment Services POS Point of Sale 83

Korona

OCTOBER 6, 2021

Fortunately, if you use a labor management platform , there are a number of ways you can put the technology to work and improve employee retention. Technology that engages team members and simplifies tasks can make all the difference between a frustrated team with poor morale and – well, you get the idea. Recognizing hard work.

Technology 52

Technology Improvements Management POS 52

Retail TouchPoints

OCTOBER 17, 2023

It may be exactly what contact centers need to not just move on from deflection, but have the confidence to once again encourage customers to call. It’s no wonder companies have been discouraging live contact with customers as much as possible in recent years. But rapid developments in AI are turning this decades-old model on its head.

Customer 276

Customer Multi-channel Channel Customer Experience 276