Kissmetrics

JUNE 21, 2021

Word-of-mouth marketing is one of the most valuable forms of advertising. After all, why wouldn’t you want customers to rave about your business to friends and family? Word-of-mouth referrals are great advertising for your brand and an enormous confidence booster for would-be buyers. Provide the Best Experience Possible.

Social Media 285

Social Media Reference Recommendation Books 285

Smile.io

MARCH 22, 2024

Your entire brand experience should work together to deliver the best customer experience possible.   💡 Key Takeaways:  When your rewards program is not meeting your needs, consider migrating to another loyalty app. So, what do you do if your rewards program fails to meet your needs?

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

Omnisend

MARCH 22, 2023

Reading Time: 4 minutes The purpose of loyalty programs is to offer customers access to exclusive prices and loyalty discounts. This can help not only with purchasing behavior, but also with customer retention. The best loyalty programs have the power to transform a business into a customer-centric profit machine.

Customer Loyalty 155

Customer Loyalty Customer Customer Retention Recommendation 155

Kissmetrics

FEBRUARY 17, 2021

With the competition for customers becoming stiffer by the day, brands have to be savvy about the way they do their marketing. Unlike other marketing strategies that focus on building relationships with prospects first, direct response marketing seeks to turn prospects into customers in one step. What is Direct Response Marketing?

Marketing 301

Marketing Social Media Gifts Reference 301

Smile.io

JANUARY 5, 2023

We noticed someone with a similar product or have asked our inner circle for a referral when we are searching for something to buy.     The key to a good referral is trust. Referrals bring in new customers and reward your loyal customers at the same time. ” What is a referral program?

Reference 70

Reference Social Media Mobile Channel 70

Smile.io

OCTOBER 25, 2023

Implementing a loyalty program can help bring customers back to your store, build a loyal following, and boost customer lifetime value (CLV) and repeat purchase rates. This 5% is made up of your most loyal repeat customers, making it clear that repeat customers generate revenue and are extremely profitable!  

Shopify 70

Shopify Social Media Blog eCommerce 70

Retail TouchPoints

AUGUST 2, 2022

Personalization goes beyond knowing your customers’ names and emails. You need to identify their preferences — from their style preference to skin type, fit or favorite flavors — and use that zero-party data to deliver a more enriching customer experience. To get those critical insights, start by asking for them.

Clothing 271

Clothing Fashion Channel Information 271

lateshipment

MAY 21, 2021

Did you know that the average Customer Retention Rate (CRR) is just around 35% for eCommerce businesses. Just take a look at these stats 65% of a company’s business can be credited to existing customers. Companies have to spend 7 times more to get a new customer than to retain an existing one. Create a customer loyalty program.

Customer Retention 130

Customer Retention eCommerce Customer Social Media 130

Smile.io

FEBRUARY 22, 2024

True customer loyalty is a brand for every ecommerce brand. And it’s earned through the experiences a customer has with your business over time. What makes it more valuable than short-term revenue is that a loyal customer will be your brand advocate, bring in customers, and always choose you over a competitor. 

Customer Loyalty 95

Customer Loyalty Shipping Costs Customer eCommerce 95

Smile.io

JANUARY 12, 2023

If you’ve been keeping up with us for a while, you know we love a good referral program. But the key is to make sure it is actually a good referral program. And one of the most important details is where customers end up after they click on the referral link. Ecommerce customers are no different.

Customer 66

Customer Reference Customer Experience Apparel 66

Smile.io

MARCH 7, 2022

Today’s top brands know that if they want to succeed, they need to look at the maximum potential of each customer. That value extends beyond just their customer lifetime value and into the additional ways they can generate value for your brand beyond a purchase. What is a referral program?

Shipping Costs 76

Shipping Costs Payment Services Reference Customer Retention 76

Kissmetrics

DECEMBER 16, 2021

Most people have. Seventy percent of customers prefer articles to ads according to research. Blogs allow customers to build trust and relationships with brands. If you’re wondering how long it takes to write a quality blog post, most bloggers say they spend around four hours on each post. That’s a lot of people!

Small Business Retail 360

Small Business Retail Marketing Social Media SEO 360

Smile.io

JUNE 19, 2023

There are 3 key phases that you need to motivate your customers to move through to achieve a strong community — joining, engaging, and sharing your brand.   Give customers a reason to join in the first place A brand community is only as strong as its members. One Love Organic’s rewards program panel.

Social Media 72

Social Media Events Other Customer 72

Smile.io

JULY 21, 2023

Not too long ago, rewards programs were synonymous with classic points programs. Since then, customer preferences and competitive landscapes have changed the face of ecommerce and as a result, rewards programs have had to change with it. More importantly, how do you build the best program for your customers?

Customer Retention 63

Customer Retention Reference Customer Merchant Services 63

Smile.io

AUGUST 25, 2023

In the past, we’ve compiled lists of amazing loyalty program examples in several different industries but we thought it was time to create a larger collection of the absolute best ecommerce loyalty and rewards programs around in every industry.

Customer Loyalty 77

Customer Loyalty Beauty and Health Customer Food and Beverages 77

Smile.io

JULY 25, 2023

Every good loyalty program incentivizes one-time customers to return for a repeat purchase. But great loyalty programs give customers an experience they won’t forget. There are three common types of loyalty programs—points programs, tiered VIP programs, and referral programs.

eCommerce 59

eCommerce Jewelry Omnichannel Social Media 59

Smile.io

MARCH 17, 2023

Referrals are happening everywhere all the time. Whether it’s asking a friend for a recommendation or using a referral code from your favorite micro-influencer, referrals happen even when we don’t think about it. Here are the three driving psychological principles behind a referral program.

Reference 69

Reference Social Media Recommendation Blog 69

Ecommerce Platforms

JANUARY 6, 2023

The best Shopify affiliate apps are a fantastic tool for companies looking for new ways to bring customers to their store, and increase their revenue. Affiliates recommend your products and store to an existing community of engaged customers, helping you to boost your credibility, while attracting plenty of loyal clients.

Shopify 104

Shopify Merchant Services Payment Services Multi-channel 104

Smile.io

MARCH 23, 2023

Referral programs are a great tool for driving more traffic to your store, but more traffic doesn’t necessarily mean more sales. As with most things in ecommerce, it’s a question of quality over quantity. Send This is how most people would define a referral but it’s really only the tip of the iceberg.

Reference 50

Reference Channel Improvements Social Media 50

Kissmetrics

JUNE 20, 2018

Your customers are your greatest asset. The one thing shared across all great ecommerce companies is a large, loyal customer base. The keys to building that kickass cusotmer base are well known, but easier said than done: Getting new customers. Turning each new customer into a high LTV fanatic. That’s the 1-2 punch.

Customer 201

Customer Reference Recommendation Shopify 201

Kissmetrics

DECEMBER 11, 2022

The potential for making the most of behavioral email marketing is wide open, and yet, according to Econsultancy, only 20% of marketers are using behavioral targeting. Send Emails Based On Customer Actions. Remember, with behavioral email marketing , it’s the customer at the wheel — not you. Let those numbers sink in a minute.

Marketing 275

Marketing Customer Retention White Paper Download 275

365 Retail

DECEMBER 20, 2023

Many companies gauge their performance by evaluating new client acquisitions or expanding their customer base. The larger the number of customers, the more successful they consider themselves a business. What is customer retention? What is customer retention? Why is customer retention crucial for businesses?

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

Smile.io

SEPTEMBER 27, 2023

For established retailers in the apparel industry, there is a constant battle to secure new customers and keep existing customers hooked and loyal. You can provide your customers with an exceptional experience and great fashion while doing so. Find a solution for you and your customer with brand loyalty and a rewards program.

Apparel 47

Apparel Social Media Fashion Clothing 47

Kissmetrics

OCTOBER 13, 2021

Seventy-one percent of users will make a purchase based on social media referrals. It’s the process of finding and engaging with your potential customers online. Position your brand as the go-to industry expert: Use content marketing to answer your prospect’s most pressing questions and lead them down your marketing funnel.

B2B 290

B2B Social Media Shipping Costs Marketing 290

Smile.io

NOVEMBER 15, 2023

Every brand aims for a loyal customer base that will support them no matter what. Loyal customers are the ones who eagerly await every product release you announce and shout your brand from the rooftops. But what exactly is customer loyalty? We’re going back to basics in this post to learn what customer loyalty is.

Customer Loyalty 58

Customer Loyalty Customer Beauty and Health Food and Beverages 58

Smile.io

OCTOBER 3, 2023

Customers view their pets as part of their family and who wouldn’t want the best for their family? And with new ecommerce brands emerging daily, retaining customers has become more important than ever. So how do you keep your customers as loyal as their beloved golden retrievers?

Supplies 62

Supplies Beauty and Health Social Media Accessories 62

Smile.io

SEPTEMBER 11, 2023

“Our community has steadily grown over the years, and we receive messages from customers all the time to say how much they love and appreciate our products,” shares Sophie Coleman, Marketing Director of Oatopia. Learn how this family-owned oat brand configured a winning rewards program in less than 1 year. on every order.

Customer 46

Customer Shipping Costs Events Reference 46

Smile.io

JULY 7, 2023

Removes dependency on ads and promotions for traffic There has been a deep reliance on ads to aquire customers to make that first purchase or simply create brand awareness. Would your business continue to be top of mind for new and repeat customers? If you can get a repeat customer, their AOV increases. Blog Mike Rossi 2.

Customer Retention 85

Customer Retention Blog Customer Experience Jewelry 85

SellBrite

JANUARY 4, 2019

Customers are social beings that are heavily influenced through their friends, family and the testimony of others. The three main types of social proof that will drive customers to purchase a product or service include reviews and testimonials, referrals, and other customers also viewed suggestions. Social Fresh ).

Customer 131

Customer Social Media Recommendation Reference 131

Groove

JULY 23, 2020

Whether your goal is to automate marketing or sales initiatives, improve site search, increase customer loyalty or convert more customers, there is a software for you. In this blog, we're sharing some of our most trusted, tried and true eCommerce marketing software solutions to help guide your strategy and convert more customers.

eCommerce Marketing 332

eCommerce Marketing eCommerce Marketing Customer Loyalty 332

Korona

AUGUST 12, 2022

If you work in any capacity of the retail industry then you must have heard at least some knowledge of customer loyalty programs. Over the last couple decades, customer management and rewards programs have blossomed and proliferated alongside more bigger developments in the digital world. . springbig Loyalty And Rewards.

Customer Loyalty 52

Customer Loyalty POS Customer Retention Point of Sale 52

RetailMinded

NOVEMBER 5, 2021

So, today, doing shopping online is the most convenient way for most consumers. . Besides, the internet allows customers to make price comparisons between different online stores before making the final buying decision. You’ll learn simple yet effective strategies to improve your retail branding digitally.

Improvements 105

Improvements Social Media Retail Consumer 105

Optimizely

JULY 19, 2018

Although you may attract new traffic to your website and get a spike in ecommerce sales, constant coupons are hardly a viable strategy for building a long-term, sustainable ecommerce business that attracts loyal customers. Not only is the repeat purchase at risk in these scenarios—so is customer loyalty. Click To Tweet.

eCommerce 333

eCommerce Shipping Costs Customer Loyalty Shipping 333

Smile.io

SEPTEMBER 20, 2022

Every entrepreneur has one goal when they decide to start a business–to find customers, make them fall in love with their brand, and keep them coming back. At Smile.io, we define a loyalty program as a tool that rewards customers that interact with your business. What is a Repeat Customer and Why are they Profitable?

Customer Retention 46

Customer Retention Shipping Costs Social Media Reference 46

Kissmetrics

JUNE 29, 2021

Customer acquisition is a huge pain point for many business owners. Your goal should be to put together a system that acquires customers almost on autopilot. What Is Customer Acquisition? Customer acquisition is your business’s process of bringing in new customers. What Is the Purpose of Customer Acquisition?

Customer 276

Customer Social Media Customer Retention eCommerce 276

BigCommerce

JULY 27, 2018

So, what is this effective system that so many people profit from? Refer visitors to BigCommerce and earn 200% of the customer’s first monthly payment or $1,500 per enterprise customer. This creates a defined niche or personal brand that helps the affiliate attract consumers who will be most likely to act on the promotion.

Merchant Services 419

Merchant Services Payments Marketing BigCommerce 419

Optimizely

AUGUST 14, 2018

But few brands are lucky to attain the ranks of true customer loyalty. For ecommerce brands today, the sad truth is most consumers go wherever the trends go. Sure, many of us— 77 percent, in fact —participate in some kind of customer loyalty program. Understanding customer psychology.

Customer Loyalty 268

Customer Loyalty Customer Social Media Events 268