Remove should-i-fire-this-employee
article thumbnail

Sparked by Pandemic Stresses, Unionizing Workers Seek Respect and a Place at the Table

Retail TouchPoints

I think that’s resonating more with people who worked through the pandemic.”. But retailers have also been challenged by short-staffing and higher (some would say unreasonable) expectations they are choosing to, or have, put on employees in terms of complexity, number and pace of job tasks.

article thumbnail

How to Use Google’s Disavow Tool For Better Rankings

Kissmetrics

Recently, I had a friend ask me for help because her website rankings were tanking. Always willing to lend a helping hand, I asked her what she had been doing to build links and improve SEO. So, I fired up Ahrefs and took a look at her backlink profile. That’s when I saw it. Everything she was doing checked out OK.

SEO 363
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Definitive Guide to Online Reputation Management

Kissmetrics

In this guide, I’ll explain the role of online reputation management in today’s digital age, explain why it matters, and outline 10 tips for improving and protecting your brand’s online image. What if your employees are not social media savvy? I hate McDonalds breakfast. Easier said than done! The lesson here?

article thumbnail

Amid Current Hiring Crunch, Diversity has Become Even More Critical to Retail Success

Retail TouchPoints

This has only added fuel to an already-burning fire, driven by vocal consumer demand. Diversity and inclusion (D&I) has become an absolute imperative for retailers. So what does it take to create a cultural persona that attracts top talent and loyal customers? Start from the inside out.

Retail 250
article thumbnail

Forget Support — Optimize for Full Funnel Customer Success

FastSpring

Jake says that since the current trend is to measure their success through the customer’s success, they use three key value drivers: employee engagement, engagement in a transformation (within a period of change), and continuous improvement. I’m David Vogelpohl. How CS impacts your ARR, product value, and marketing. “But

Customer 144
article thumbnail

Update: Target CEO Addresses Pride-Themed Merchandise Controversy

Retail TouchPoints

I want to make it clear, we denounce violence and hate of all kinds. Additionally, designs by Abprallen , which designs and sells occult- and satanic-themed LGBTQ clothing and accessories, have come under fire from right-wing activists. And the safety of our team and our guests is our top priority.

article thumbnail

Has Starbucks Taken The Right Approach To Battling Bias?

RTP blog

At an LA Fitness in New Jersey, employees called 911 on two black men who they said didn’t pay — even though they had already paid for membership passes. Employees at a Nordstrom Rack near St. I think Starbucks generally does a good job of taking on controversial topics in a productive way. stores for one day.

Clothing 150