Retail TouchPoints

JANUARY 22, 2024

Skechers will deploy the Digital Brain platform from o9 Solutions to enhance support for its planning and decision-making across its North America retail operations, helping the retailer meet consumer demands more efficiently with the platform’s integrated business planning capabilities. “As

Accessories 253

Accessories Apparel Operations Management 253

Retail TouchPoints

FEBRUARY 8, 2024

The solution leverages Misfit Market’s existing infrastructure and in-house technology to provide a simple, customizable solution for perishable businesses. FBM already is working with consumer brands including Spot & Tango , Cometeer and Little Spoon.

Fulfillment 277

Fulfillment B2B Marketing Shipping Costs 277

Retail TouchPoints

MAY 25, 2023

Natural food products retailer Freshmart has adopted online sales and fulfillment solutions from eGrowcery. Freshmart, which operates seven stores in Puerto Rico, chose the solution because of its flexibility, integration with the retailer’s POS and custom payments integration approach to support the Puerto Rican market.

Fulfillment 278

Fulfillment Payment Services eCommerce POS 278

Forrester eCommerce

MARCH 17, 2023

Marketing Operations must rationalize revenue technology by removing point solutions to both reduce costs and achieve customer experience goals.

Customer Experience 362

Customer Experience Operations Technology Marketing 362

Retail TouchPoints

DECEMBER 7, 2023

The newly combined retailer has selected the Chief Returns Officer solution from Newmine , which has a predictive analytics functionality that will help the retailer quickly analyze and take corrective actions on why customers return merchandise.

Accessories 278

Accessories Clothing Operations Consumer 278

Retail TouchPoints

DECEMBER 8, 2022

Blue Yonder has released two solutions designed to speed up digitalization for warehousing and micro-fulfillment operations: Warehouse Execution System (WES) and Adaptive Fulfillment & Warehousing. The solution combines Blue Yonder’s Warehouse Tasking, Robotics Hub and other solutions with analytics and reporting capabilities.

Fulfillment 275

Fulfillment Operations Recommendation Other 275

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

Payment Services 245

Payment Services Operations Banking Technology 245

Retail TouchPoints

FEBRUARY 24, 2023

Coles Group , which operates a chain of more than 800 supermarkets across Australia, will deploy the Bringg delivery management platform in a bid to make its home delivery operations more efficient. The solution will make it easier for Coles to allocate deliveries to its network of carriers and track deliveries in real time. “We

Management 276

Management POS Fulfillment Operations 276

Retail TouchPoints

MARCH 21, 2024

Premium retailer Woolworths will deploy the iD Cloud RFID solution from Nedap to 217 Fashion, Beauty and Home stores across South Africa as it seeks to improve inventory accuracy and in-store replenishment.

Supplies 263

Supplies Fashion Improvements Retail 263

Retail TouchPoints

JANUARY 13, 2023

Albertsons has completed its rollout of an inventory management platform specifically designed for the rapidly changing nature of fresh products, deploying the solution across its more than 2,000 supermarkets in just seven months’ time.

Operations 305

Operations Technology Management Improvements 305

Retail TouchPoints

MAY 12, 2022

Sensormatic Solutions has launched an enhanced Sensormatic IQ platform and transformative services. The solution provider aims to meet the needs of modern, digitally connected retailers by offering solutions across shopper experience, inventory intelligence, loss prevention and operational effectiveness.

Operations 288

Operations Recommendation Technology Management 288

Retail TouchPoints

JANUARY 12, 2023

Centric Software will introduce Centric Planning, a retail planning solution designed to help companies achieve strategic and operational digital transformation goals, at the 2023 NRF Big Show. Ultimately, the tool aims to help increase margins by enhancing the accuracy of forecasts and helping retailers optimize their decisions.

Retail 278

Retail Omnichannel Operations Management 278

Forrester eCommerce

FEBRUARY 9, 2023

Our recent 2022 survey found that among the APAC data and analytics decision-makers, only 13% indicated that their enterprise has advanced insights-driven business maturity — that is, they use a decide-act-learn-improve loop to ensure that insights are having maximum business impact.

Operations 195

Operations Improvements 195

Retail TouchPoints

FEBRUARY 9, 2023

and Google Cloud have launched BrainOS Inventory Insights, a proprietary solution that aims to deliver next-generation in-store inventory analytics to retailers. The platform is designed to be an end-to-end solution for analyzing the inventory data collected by BrainOS-powered inventory scanning robots. Brain Corp.

Management 246

Management Events Channel Operations 246

Retail TouchPoints

JUNE 1, 2022

Wolt CEO Miki Kuusi will oversee the combined company’s team and operations outside of the U.S., The Wolt consumer app will continue to run separately with support from DoorDash, and Wolt will maintain operations in all of the markets where it currently operates. reporting directly to DoorDash CEO Tony Xu.

Operations 316

Operations Consumer Technology Improvements 316

Retail TouchPoints

NOVEMBER 7, 2023

“The geographical journey of the cotton in a T-shirt can span three continents before it reaches the shop floor, often changing hands seven times or more, with agents, intermediaries and traders operating at every stage.

Supplies 269

Supplies Retail Operations Blog 269

Retail TouchPoints

JULY 27, 2023

“Flybuy has powered our curbside pickup program for years, which has enabled us to boost efficiency, reduce wait times and ultimately increase customer satisfaction,” said Drew Chamberlain, Director of Operations and CX at Joann in a statement. “We

Omnichannel 238

Omnichannel Supplies Operations Customer 238

Retail TouchPoints

MARCH 9, 2023

Tusk is designed to integrate easily into a shipper’s existing operational software, such as a warehouse or transportation management system. Fulfillment IQ will now implement Tusk Solutions into its consultation services for ecommerce clients that need regional shipping support.

Fulfillment 277

Fulfillment Shipping Costs Shipping Operations 277

Retail TouchPoints

APRIL 4, 2023

The network-as-a-service solution from Hughes Network Systems , which is owned by EchoStar , will provide The Vitamin Shoppe with a secure, software-defined wide area network (SD-WAN) on which to run its various business applications. The Vitamin Shoppe has deployed HughesOn managed network services across its more than 700 U.S.

Management 252

Management Operations Technology Point of Sale 252

Retail TouchPoints

MARCH 23, 2021

As the autonomous cashierless store concept continues to gain popularity and shopper adoption, a number of solution providers are entering the market. Much like Amazon ’s “Just Walk Out” technology that it sells to other retailers ( like airport retailer Hudson in the U.S.),

Technology 264

Technology Operations Presentation Information 264

Retail TouchPoints

JUNE 9, 2022

Sensormatic Solutions is adding PENN Connected to its Sensormatic IQ platform capabilities, to increase operational efficiency through remote refrigeration monitoring and digital compliance.

Document 261

Document Operations Retail 261

Forrester eCommerce

MARCH 9, 2023

The Forrester Wave™: Sales Content Solutions (SCS), Q4 2022 revealed a market that has radically expanded its capabilities, truly providing a lid for every pot. Modern SCS are multifaceted, highly integrated keystones of the sales/marketing tech stack and are table stakes for most companies past the startup stage.

Marketing 370

Marketing B2B Technology Operations 370

Retail TouchPoints

MAY 9, 2022

Mashgin , a self-checkout solution powered by AI and computer vision, has raised $62.5 The Mashgin solution speeds checkout by reading multiple items simultaneously, although it requires shoppers to set their purchases down on the countertop devices’ base to operate. million in Series B funding at a $1.5

Travel 273

Travel Technology Payment Services Operations 273

Groove

FEBRUARY 9, 2022

There are only a select few enterprise eCommerce solutions on the market, so it’s important to evaluate the features of each platform to best accommodate your business’s needs. Evaluating Enterprise eCommerce Solutions. When searching for enterprise eCommerce solutions to migrate or upgrade to, merchants like to compare prices first.

Merchant Services 284

Merchant Services eCommerce BigCommerce B2B 284

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. The Vital Importance of Listening to Store Teams Mikos and other Walgreens executives were well aware that store pickup had to operate like clockwork, and it’s used a combination of training and technology to make that happen.

Payment Services 246

Payment Services Operations Omnichannel Fulfillment 246

Retail TouchPoints

JUNE 29, 2022

The premium apparel retailer operates in 128 countries at approximately 6,800 points of sale as well as online in 59 countries. Knowing what items are in-stock at its stores in real time will help improve the efficiency of ship-from-store and BOPIS operations at Hugo Boss.

Point of Sale 260

Point of Sale Apparel Clothing Fashion 260

Retail TouchPoints

MARCH 24, 2022

We have built a strong online presence and as we expand into in-person retail, Tulip’s solution will let us conduct reliable outreach to customers, allowing us to send merchandise via the digital catalog and pre-sell using Tulip’s remote pay solution,” said Greg Moss, VP of Operations at AMIRI in a statement.

Operations 264

Operations Fashion Books Customer Experience 264

Retail TouchPoints

AUGUST 31, 2021

Zebra Technologies will acquire antuit.ai , a provider of AI-powered Software-as-a-Service (SaaS) solutions designed to assist with forecasting and merchandising in the retail and CPG industries. will serve as the planning and demand forecasting module within Zebra’s retail software portfolio.

Technology 326

Technology Supplies Consumer Management 326

Retail TouchPoints

AUGUST 9, 2022

An old advertising slogan warned that we “never get a second chance to make a first impression,” and it’s a thought retailers should take to heart as they seek solutions for scheduling customer appointments. There’s no point in having a solution if you’re not tracking conversions and measuring ROI,” she noted.

Webinar 311

Webinar Customer Loyalty Books Improvements 311

Retail TouchPoints

JULY 7, 2022

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

POS 278

POS Gifts Events Mobile 278

Retail TouchPoints

NOVEMBER 29, 2022

RFID solution provider SML will work with touchscreen supplier Elo to combine their respective technologies in a partnership that aims to streamline the customer experience through increased interactivity and customer engagement. An example is Swedish retailer MQ , which deployed the new solution in their fitting rooms.”.

Customer Experience 276

Customer Experience Games Technology Operations 276

Wiser

DECEMBER 11, 2023

In a traditional sense, a retail store audit often involves a meticulous process of examining, verifying, and analyzing the products, displays, and operations of a retail store. Crowdsourcing provides a modern solution to store auditing, making the process more efficient, reliable, and cost-effective.

Operations 148

Operations Games Customer Experience Information 148

Retail TouchPoints

JULY 19, 2022

. — which creates environmentally friendly bamboo diapers and wipes — has partnered with Radial to scale its fulfillment and transportation operations. As a growing contingent of environmentally conscious parents seek healthier, eco-friendly solutions for their babies, Eco Pea Co. As Eco Pea Co. in a statement. “As in a statement.

Order Fulfillment 263

Order Fulfillment Fulfillment B2C Operations 263

Retail TouchPoints

NOVEMBER 11, 2022

While people have been shopping online for decades, it’s important to recognize that warehouses, as we know them, are still operating and organized to replenish the stock in brick-and-mortar stores. Many warehouse operations are looking to technology to upgrade every facet of their daily operations.

Operations 246

Operations Improvements Supplies Fulfillment 246

Retail TouchPoints

MAY 21, 2021

Under the strategic collaboration, Hanshow will adopt Microsoft Azure operated by 21Vianet for its operations while also prioritizing Microsoft technology for its solutions to retail clients. This will unify Hanshow’s global information systems to improve efficiency and security.

Payment Services 299

Payment Services Electronics Operations Technology 299

Retail TouchPoints

OCTOBER 17, 2023

The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. The retailer will deploy Jumpmind Commerce, a cloud-native, mobile-first POS solution, and Jumpmind Promote, for unified promotions across both physical and digital experiences.

POS 268

POS Mobile Point of Sale Channel 268