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Using Winback Emails to Re-engage Dormant Rewards Members

Smile.io

Reward programs are a great way to build customer retention, but what happens if you still see customers falling by the wayside? That’s where email’s here to help.

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5 Brands Using Reward Programs To Get Repeat Customers

Smile.io

To explain, rewarding your customers with points for their interactions with your brand lets them know that you value them. To explain, rewarding your customers with points for their interactions with your brand lets them know that you value them. One of the best ways to keep customers coming back is with a loyalty program.

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How to Calculate Purchase Frequency, and 3 Tips to Improve It

Smile.io

While knowing the number of purchases is useful, it is also important to actually do something with that number. It’s equally important that you understand and track how receptive your existing customers are to your brand, and find new ways to grow the profitability of your business.