Groove

NOVEMBER 21, 2022

The History of Loyalty Programs. Shortly after the American Revolution, the first recorded example of a loyalty program was implemented. Thus, the loyalty program was born in its most basic form. All actions taken on an eCommerce site are typically made through a user account which is tied to a person’s identity.

Subscription 195

Subscription Merchant Services Gifts Live Chat 195

Retail TouchPoints

MAY 30, 2023

Invest in solutions that boost customer service and convenience: For example, Barnes & Noble Education ’s “First Day Complete Program” will provide Wake Tech Community College students with all the textbooks, lab manuals and e-books they’ll need by the first day of classes. in an interview with Retail TouchPoints.

Books 245

Books Electronics Consumer Arts 245

Retail TouchPoints

FEBRUARY 24, 2022

Ecommerce software company fabric has raised $140 million in a Series C funding round led by SoftBank, less than a year after its $100 million Series B. The company’s rapid growth tracks with the broader ecommerce boom: global ecommerce surpassed $5 trillion in 2021, and B2B ecommerce is expected to reach $20.9

eCommerce Software 255

eCommerce Software eCommerce Shopify B2B 255

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. and managed by the U.S. The company also reiterated that all TikTok-protected U.S.

Merchant Services 246

Merchant Services Payment Services Multi-channel Shopify 246

Retail TouchPoints

FEBRUARY 28, 2023

Yet amid continued inflationary pressures that translate to higher out-of-pocket costs for consumers, the importance of offers, coupons and loyalty program rewards has never been greater. Seizing the Moment That opportunity lies in the retail loyalty program. What is Marketing in the Moment?

Retail 258

Retail Books Consumer Social Media 258

Groove

DECEMBER 18, 2023

First, What is Heroku? It helps developers complete the journey from concept to live application, eliminating server management and infrastructure complexities. Heroku supports a wide range of programming languages and tools that most eCommerce platforms are built with.

Toys 195

Toys Shipping Costs eCommerce BigCommerce 195

Retail TouchPoints

APRIL 18, 2024

Image courtesy Mint House) “We believe that the best and richest product experiences don’t happen on screens the way they do at ecommerce, and they don’t happen on shelves,” explained Ally Goltz, Minoan’s Head of Growth in an interview with Retail TouchPoints. A room at the Mint House 70 Pine location in NYC.

Travel 234

Travel Banking Retail B2B 234

Retail TouchPoints

OCTOBER 9, 2023

These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: It has only been a few years since ecommerce flipped the switch on brick-and-mortar, but the use of the term doesn’t fully convey the role that retail stores play in modern business.

Supplies 291

Supplies Fulfillment Retail Omnichannel 291

Fabric

APRIL 9, 2024

My replatforming experiences are here to help you What I’ve seen over the years is that most replatforming projects end up costing more money and time than was initially estimated. We put in ERPs from scratch (still there), and a homegrown inventory and asset management system (still there). Well, here we go!

eCommerce 130

eCommerce eCommerce Platforms Telecommunications Shipping Costs 130

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. If the NRF show is any indicator, then that is exactly things are headed in the coming years.

eCommerce 247

eCommerce Electronics X-cart Point of Sale 247

Retail TouchPoints

FEBRUARY 9, 2024

The mental image of a security guard monitoring a bank of wall monitors has remained stubbornly lodged in the public perception of what retail security looks like, but technology has come a long way since then. They can also be programmed to alert law enforcement when triggered, ensuring that help arrives quickly.

Small Business Retail 240

Small Business Retail Retail Jewelry Customer Experience 240

Groove

JULY 23, 2020

When it comes to implementing eCommerce marketing software, many businesses don't know where to start. Continue reading for our software recommendations that are guaranteed to help you achieve your eCommerce goals. eCommerce Marketing Software: Increase Revenue. for customer loyalty programs. Klaviyo for email marketing.

eCommerce Marketing 332

eCommerce Marketing eCommerce Marketing Customer Loyalty 332

Fabric

APRIL 9, 2024

What I’ve seen over the years is that most re-platforming projects end up costing more money and time than was initially estimated. What I’ve seen over the years is that most re-platforming projects end up costing more money and time than was initially estimated. Well, here we go! I’ve never written a blog series before.

eCommerce 130

eCommerce eCommerce Platforms Telecommunications Shipping Costs 130

BigCommerce

SEPTEMBER 21, 2018

Getting your products into people’s hands and generating new sales is tough as a new ecommerce business. Aside from organic ecommerce SEO which can take time, you’ll probably need to invest in paid traffic on Google or Facebook (and advertising costs continue to rise). That said—what is an affiliate program?

eCommerce 344

eCommerce Customer Retention Payments Management 344

Retail TouchPoints

JANUARY 2, 2024

With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail space need to be effectively innovating to keep up. of ecommerce sales in 2024. The old points-based loyalty schemes are out: lest we forget, Asos shut down its own points program in 2018. Take E.l.f.

Improvements 228

Improvements Retail Mobile Customer Experience 228

Smile.io

FEBRUARY 20, 2024

Launching an ecommerce business can take anywhere from minutes to months. Depending on the size of your store and the complexity of your program, launching an ecommerce loyalty program can be hard work. This means loyalty programs engage customers to shop with you and spend more.  What is Smile Plus?

Shopify 80

Shopify Customer Loyalty eCommerce Jewelry 80

Retail TouchPoints

MAY 3, 2022

Every year ecommerce brands negotiate their contractual terms with Amazon. When negotiating, brands need to understand what their goals are, their own profitability, total spending — and anticipate what Amazon might ask for. of the United States’ net digital ad revenue, according to Insider Intelligence. Know the Numbers.

Shipping Costs 229

Shipping Costs Supplies Shipping eCommerce 229

Retail TouchPoints

NOVEMBER 9, 2022

Customers can use either the DoorDash app or website, and members of the Sephora Beauty Insider loyalty program can earn points for these purchases by linking their account on the DoorDash app’s Sephora store page. Items will be fulfilled from Sephora’s 500+ U.S. per order or an annual fee of $49.

Fulfillment 259

Fulfillment Travel Gifts Supplies 259

Retail TouchPoints

JULY 7, 2022

Many brands are anxious to tap into the strong relationships that influencers have established with their followers, but may be wondering how to manage such an inherently bottom-up process: dealing with dozens, hundreds or even thousands of individual creators, each with his or her personal style.

Marketing 277

Marketing Social Media Recommendation eCommerce 277

Retail TouchPoints

JANUARY 8, 2024

reported ecommerce fraud and loss as a growing concern, while 48.5% If this data wasn’t shocking enough, the same report also explained that 78% of retailers don’t count ecommerce loss when calculating shrink. Ever since a bold, mob-style group ransacked a California Nordstrom , we’ve seen increasing news of retail theft and loss.

Recommendation 218

Recommendation Omnichannel Shipping Costs eCommerce 218

Retail TouchPoints

MAY 25, 2022

This is before they even address the issue of managing customer data. Ecommerce sales in the U.S. Loyalty programs are designed to encourage repeat buying and enable a strong way to obtain direct marketing permissions while giving a personalized experience. Implementing an Effective Loyalty Program.

Customer Loyalty 286

Customer Loyalty Customer Consumer Gifts 286

Retail TouchPoints

APRIL 10, 2024

Consumers again and again have propped up the economy, fueling consistently strong growth in ecommerce and giving the retail industry an important edge in otherwise dark times. Since 2020, the global economy has sat on pins and needles as the fallout from COVID-19 rippled through 2021, 2022 and 2023. in February 2024 , an increase from 3.1%

Customer Loyalty 239

Customer Loyalty Payment Services Customer Consumer 239

Retail TouchPoints

MARCH 13, 2024

They are absolutely still interested in shopping from home, as illustrated by the steady march of ecommerce growth, but they are less and less interested in doing it in the old format: watching a host showcase wares on linear television and then calling in to make an order. But the digital experience today is point and click, hunt and search.

Home Shopping 264

Home Shopping Consumer Toys Social Media 264

Retail TouchPoints

AUGUST 2, 2022

Consumer frustration with poorly targeted online ads, combined with concerns about data sharing, create a major roadblock to tracking consumer buying signals and finding out what people want. This could be gathered as a style quiz that captures clothing sizes, a request to join an SMS program or the option to join a brand’s loyalty program.

Clothing 225

Clothing Fashion Channel Information 225

Ecommerce Platforms

NOVEMBER 3, 2022

There are many different order fulfillment solutions available for ecommerce businesses, and it can be tough to decide which one is right for you. What is ShipBob? ShipBob is a third-party logistics (3PL) provider that offers ecommerce order fulfillment services. Is ShipBob useful for inventory management? ShipBob Review.

Order Fulfillment 197

Order Fulfillment Fulfillment Shipping Costs Merchant Services 197

BigCommerce

FEBRUARY 23, 2018

What is the Net Promoter Score? That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. Why you need one.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Retail TouchPoints

NOVEMBER 15, 2022

With brands looking to bring direct marketing into the 21 st century at last, linking TV ads and ecommerce is critical. What will it take for shoppable TV to be a more valuable part of the marketing mix for brands — and a viable medium for consumers who want to shop as new shows and seasons drop? Create relevant and engaging ads.

Consumer 247

Consumer Shopping Carts Social Media Clothing 247

Smile.io

FEBRUARY 1, 2024

What is Smile Plus?    Smile Plus is Smile.io’s plan for high-volume brands looking for a customer loyalty program that will scale with them.     Smile Plus is Smile.io’s plan for high-volume brands looking for a customer loyalty program that will scale with them.  work for all merchants?” 

Merchant Services 88

Merchant Services Customer Loyalty Shopify SEO 88

Retail TouchPoints

MARCH 2, 2023

While still a dominant player in ecommerce, competition is taking a bite out of Ebay’s lead. Zhang sat down with Retail TouchPoints to discuss those investments and what sets Ebay apart from the competition. As an example, we have launched our Ebay international shipping program to make that process very seamless for our sellers.

Small Business Retail 268

Small Business Retail Shipping Labels Definition Information 268

Retail TouchPoints

FEBRUARY 17, 2021

There are a wide range of digital marketing solutions for retail brands to gather data — POS, interactive kiosks, loyalty programs and email marketing with QR codes, among others. Loyalty programs offer another tool to track buying behavior and gather customer data while also driving additional revenue. Invest in Technology Solutions.

Customer Data 228

Customer Data Marketing Customer POS 228

Retail TouchPoints

SEPTEMBER 17, 2021

Once out of reach for everyone but the largest retailers, AI is now readily available for ecommerce merchants and powering everything from attracting customers to understanding their needs and delivering frictionless experiences. . Let’s get to the root of what causes AI bias and how to best tackle it.

eCommerce 276

eCommerce Technology Information Management 276

Ecommerce Platforms

SEPTEMBER 1, 2022

If you intend to ship ecommerce products to Florida, or anywhere in the Southwest region of the United States, it’s best to use a fulfillment center in Florida, or at least within the surrounding area. What are the Best Fulfillment Centers in Florida (Tampa)? It’s one of the largest shipment networks you can find for ecommerce.

Fulfillment 197

Fulfillment Shipping Costs Payment Services Shopify 197

Retail TouchPoints

SEPTEMBER 14, 2023

Offering variety and dropping new styles each month has dramatically increased engagement and revenue for our company over the long term, confirming what we already knew to be true: keeping a fresh assortment available in addition to core collections appeals to shoppers and encourages return visits. More niche options. Know your customer.

Customer 254

Customer Social Media Recommendation Presentation 254

Retail TouchPoints

SEPTEMBER 26, 2023

Businesses are more likely to influence Amazon buy-in when they can definitively sell what they say they can. It’s important to make it easier for customers to understand what they’re getting to lower the chances of returns and negative reviews. Don’t oversell products if you don’t have the supply to fulfill orders.

Supplies 253

Supplies Fulfillment Shipping Costs Shipping 253

Retail TouchPoints

MARCH 3, 2023

Over time, the brand has expanded its personalization program to show customers products that are often purchased with the item they are viewing, display items that can be bundled with products in a customer’s cart, and recommend additional products in the emails it sends to confirm transactions.

Consumer 230

Consumer Customer Loyalty Customer Experience Recommendation 230

Retail TouchPoints

JULY 12, 2023

Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics.

Payment Services 215

Payment Services Retail Point of Sale Supplies 215

Retail TouchPoints

MARCH 31, 2023

Reputational Damage What often takes them over the top and forces them to look at it anew is that they know the traditional customer journey, from their app to the bank’s app and back again, is fraught with complexity and poor customer experience. Many customers bail at this point. Its simplicity works for the retailer and customer alike.

Financial Services 248

Financial Services Payment Services Payments Small Business Retail 248