Retail TouchPoints

FEBRUARY 14, 2024

The site, aimed at bringing off-price inventory from Simon’s malls online, now features more than 300 brands and as of last September, sales were up 100% year over year. We look at ourselves as more of a shop-in-shop than a marketplace , and the reason I say that is we collaborate with brands more than most other marketplaces.

Fulfillment 177

Fulfillment eCommerce Other Consumer 177

Retail TouchPoints

JULY 8, 2022

Brands haven’t been able to ignore this trend, and now it is more common than ever to see well-known companies selling on third-party marketplaces like Amazon, something that was anathema to many just a few years back. “Be of online business happening in marketplaces, why fight it?? shoppers begin their product searches.

Department Stores 232

Department Stores eCommerce Consumer Customer 232

Retail TouchPoints

MARCH 1, 2023

Two new entrants into the world of resale, Carhartt and Hanna Andersson , serve very different consumer segments, but both are highlighting the same brand attribute with their resale programs — their products’ durability. The program will gather inventory from consumer trade-ins, customer returns and imperfect inventory.

Clothing 262

Clothing Gifts Accessories Apparel 262

Kissmetrics

DECEMBER 2, 2021

A comprehensive and thoughtfully crafted digital marketing strategy is necessary to make those sales rack up. That’s why today, I will run through my top digital marketing tips for the holidays. Why the Holidays Are the Best Time for Digital Marketing Success. 9 Digital Marketing Holiday Tips.

Marketing 307

Marketing Shipping Costs Gifts Beauty and Health 307

Retail TouchPoints

APRIL 20, 2023

These markets offer a level playing field where digital commerce is everything, most major players are relative unknowns and companies will need to develop new strategies to succeed, according to The Next Billion Consumers: A Fast Growing Opportunity for Digital Commerce report from Accenture. No one ever visited a bank branch.

Social Media 283

Social Media B2B Supplies B2C 283

Optimizely

JUNE 21, 2018

More stores closed in the US in that period of 12 months than any other year on record. Last year’s closures even managed to beat the previous record of 6,163 store closings in 2008 — mid-financial crisis. Why, then would any digital-native brand ever think about opening a brick-and-mortar store in this climate?

Workshop 312

Workshop Travel Channel Customer Experience 312

Kissmetrics

DECEMBER 18, 2020

As such, e-commerce store owners need to find innovative ways to stand out from the crowd. Wanelo was a social media platform designed to operate as a digital shopping mall. It made it easy to shop from many different stores, all in one place. It made it easy to shop from many different stores, all in one place.

Merchant Services 363

Merchant Services eCommerce Social Media Customer Loyalty 363

Retail TouchPoints

SEPTEMBER 11, 2023

But now, it has its sights on changing the world of in-store shopping. In fact, according to a Forrester Consulting study sponsored by Shopify, 40% of brands say offering experiential retail will be a top priority for them in the next year. Why is experiential retail having a moment?

Technology 224

Technology Point of Sale Customer Experience Customer Loyalty 224

Retail TouchPoints

JANUARY 4, 2022

This trend involves brands reselling previously owned products at a discount — and it’s caught on quickly. Why the strong growth, particularly during a time of economic upheaval? For brands, recommerce expands the lifecycle of existing products and supply chains. Recommerce checks many boxes for both consumers and businesses.

Consumer 310

Consumer Clothing Retail Apparel 310

Retail TouchPoints

FEBRUARY 7, 2023

These consumers are using digital channels and experiences to discover and engage with once out-of-reach luxury brands. Macroeconomic forces — from inflation to corporate layoffs and the unknown impacts of a recession — are creating uncertainty throughout the retail industry. Will Luxury’s Biggest Market Rebound?

Payments 273

Payments Omnichannel Payment Services Consumer 273

Kissmetrics

JANUARY 6, 2021

With digital interactions overtaking in-person activities, this shift in people’s lifestyles means one thing for businesses — they need to pivot fast. A retail media network is when retailers set up an advertising platform on their website, app, or other digital platforms within their network. Enter retail media networks.

Retail 362

Retail eCommerce Banking Customer Data 362

Retail TouchPoints

JANUARY 24, 2023

For example, almost all businesses will need to have a marketplace strategy, according to the CEO of BigCommerce, who previously worked at eBay and PayPal: “My philosophy when it comes to marketplaces, for brands and even some retailers, is that you’re unwise to think of them as the competition. The NRF Big Show , held in NYC Jan.

Food and Beverages 262

Food and Beverages BigCommerce Home Furnishings PayPal 262

Retail TouchPoints

JANUARY 10, 2024

That means he studies culture and how we as humans live, interact and respond emotionally and physically to the world around us in order to help brands shape their physical experiences. But that didn’t happen because, although that kid they catered to met the brand when they went off to college, they also are from a suburb.

Retail 232

Retail Consumer Arts Information 232

Retail TouchPoints

OCTOBER 12, 2023

When asked the first thing that comes to mind when one thinks of CVS , chances are good that many people will say the receipts. In 2016, then President of CVS Pharmacy Helena Foulkes made a surprise appearance on ABC’s “Jimmy Kimmel Live” to unveil the option for digital receipts, for those who wanted them.

Beauty and Health 239

Beauty and Health Consumer Shipping Costs Travel 239

Retail TouchPoints

JUNE 13, 2022

If the first quarter of this year was consumed with existential questioning — What exactly is the metaverse? Brands Clearly Think Roblox Rules. Gap also chose Roblox as the venue for its first virtual experience — a digital boutique geared toward teens in the user-generated world Club Roblox.

Games 308

Games Fashion Arts Jewelry 308

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

Sporting Goods 261

Sporting Goods Technology Omnichannel Operations 261

Retail TouchPoints

MARCH 22, 2022

This platform, with its humble beginnings selling used books, has gone on to power the careers and fortunes of countless small businesses. So if the first phase of that is a marketplace, what is the second phase?

Small Business Retail 282

Small Business Retail Retail Shopify eCommerce 282

Retail TouchPoints

OCTOBER 7, 2022

In 2016, it became the first national British newspaper to move fully online , and now it is among the first publishing outlets to employ a new technology that turns its articles into commerce vehicles. British newspaper The Independent has always been a bit of a rebel. Social Commerce Meets Affiliate Marketing.

Merchant Services 239

Merchant Services Article Fulfillment eCommerce 239

Retail TouchPoints

JULY 26, 2022

A $68 T-shirt might seem like a tough sell, but eight years on, Molnar’s brand Goodlife C l othing has a host of top-tier wholesale partners, a booming DTC business and, most importantly, a cult following of customers that keep coming back. We’ve done many, many, many multiples of that in sales now.

Fashion 243

Fashion Clothing Apparel Subscription 243

Groove

AUGUST 22, 2022

Why Sell Food Online? In eCommerce, brands are constantly searching for new ways to make their products accessible to new markets. If you are currently selling your food and beverage products in-store with little to no online presence, we are here to help. Brand Awareness. Customer Distance.

Shipping Costs 195

Shipping Costs Shipping Food and Beverages Merchant Services 195

Kissmetrics

NOVEMBER 26, 2020

That’s because luxury marketing strategies don’t follow the same rules as mass-market brands. Selling to high-end consumers requires a different approach. But that doesn’t mean popular digital channels are off-limits. SEO, PPC, even some social media sites can drive online sales for your luxury brand.

Marketing 363

Marketing PPC SEO Magazine 363

Retail TouchPoints

JANUARY 11, 2023

It’s the reason why he started 16 businesses by the time he was 16 , whether he was doing magic tricks at birthday parties or selling candy in school hallways. Over the past two decades, Earle has built Johnny Cupcakes into a beloved brand awash in silliness. Lesson 1: Embrace all the senses to bring your brand to life.

Retail 225

Retail Social Media Customer Loyalty Travel 225

Retail TouchPoints

DECEMBER 14, 2021

With tracking cookies departing and consumer data privacy concerns rising, first-party data — information that companies collect directly from their customers — represents a much-needed gold mine for retailers and brands. The enormity of this missed opportunity is one of the key messages of the IAB Brand Disruption 2022 report.

Consumer Goods 234

Consumer Goods Consumer Channel B2C 234

Retail TouchPoints

AUGUST 26, 2022

Most digital stores are built on ecommerce engines that provide both the product offering and processing engine, which is directly integrated with the website, and storefront. Why Do This? The first question to come to mind is, why would anyone want to do this? Free your brand team from design constraints!

eCommerce 271

eCommerce Mobile Technology Improvements 271

Retail TouchPoints

AUGUST 1, 2022

When the mobile game “Pokémon GO” made a splash in 2016, global audiences got their first taste of just how engaging augmented reality experiences could be — and brands took notice. From a marketer’s perspective, this gives you the opportunity to blur the lines between native content and branded advertisements.

Customer Experience 304

Customer Experience Customer Clothing Gifts 304

FastSpring

APRIL 23, 2024

The company handles transactions for sellers of digital products, providing the infrastructure for global online payments while taking responsibility for tax collection and remittance, fraud prevention, and other aspects of the checkout process. That’s why FastSpring includes a deeper, more robust set of features than Paddle.

Payment Services 101

Payment Services Merchant Services Payments Subscription 101

Retail TouchPoints

SEPTEMBER 25, 2023

Whether it’s influencing them with a homepage banner (think about a sign right as you walk into your local grocery store) or getting to a sponsored search ad (a placement you only pay for when a consumer actually clicks), there are a lot of onsite opportunities for manufacturers to leverage. So, what’s not to love – right?

Retail 304

Retail Multi-channel Technology Article 304

Retail TouchPoints

JANUARY 16, 2023

As consumers continue to turn to ecommerce shopping, CPG brands must find ways to win the attention of online shoppers to drive product sales. That’s why many brands are looking for strategies to elevate the digital shelf — the online touch points where products are displayed.

Social Media 162

Social Media Consumer eCommerce Online Retail 162

Retail TouchPoints

APRIL 19, 2023

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Why has it proved to be so exciting for retailers, artists and consumers?

Arts 278

Arts Retail Beauty and Health Social Media 278

Kissmetrics

JANUARY 4, 2021

With over a billion active users and growing, Instagram may already be one of your favorite places to promote your e-commerce store. However, lots of opportunities exist for marketing on the channel , so it can be a great place to build a follower base and get the word out about your products and brand.

eCommerce 339

eCommerce Payment Services Recommendation eCommerce Platforms 339

Retail TouchPoints

OCTOBER 5, 2022

Recently, we’ve seen a retail identity crisis, with much-hyped DTC brands and big tech giants reinventing experiences off the halo effect of the Apple retail revolution — with sometimes successful, oftentimes questionable, outcomes. Of all experience levers that go into the design of a retail brand, sound has been the most underutilized.

Retail 258

Retail Fashion Technology Banking 258

Retail TouchPoints

MAY 18, 2022

The value of blending digital innovation with environmental design to create next-generation retail experiences is the message Tom Philipson, Founder and CEO of strategy and design firm YourStudio , shared during the design:retail Conference and Expo session titled Radical Retail: Connected Future at the Retail Innovation Conference and Expo.

Retail 227

Retail Clothing Consumer Customer 227

Retail TouchPoints

SEPTEMBER 16, 2021

and What do retailers, brands and social media platforms have to do to get there? Social Platforms Aren’t ‘Shopping-First,’ but Do They Need to be? Seemingly every day there’s another announcement about a new feature enabling purchases on one social platform or another. Suffice it to say that social commerce has arrived in America.

Consumer 285

Consumer Social Media Retail Multi-channel 285

Kissmetrics

OCTOBER 19, 2021

As an entrepreneur, the move towards e-commerce and digital transformation shouldn’t pass you by. The good news is that as a brick-and-mortar business owner, you can promote your website to the foot traffic in and around your store to aid your online visibility and increase digital sales. It provides targeted reach.

eCommerce 295

eCommerce Social Media Shipping Costs Shipping 295

Retail TouchPoints

APRIL 18, 2023

His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f. Now Flip is planning an “aggressive” expansion beyond the beauty category in the coming months that is likely to enlarge both its brand portfolio and its user base. And that’s what he did.

Payment Services 249

Payment Services Marketing Beauty and Health Customer 249

Retail TouchPoints

NOVEMBER 8, 2021

Neha Singh, a former Google engineer who also helped build Vogue ’s digital properties, wasn’t satisfied with that status quo. It’s just so tedious, while going to stores is so much fun.” Re-create the store experience online. It’s more like a real store experience,” explained Singh. Her solution?

Jewelry 294

Jewelry Books eCommerce Definition 294

Kissmetrics

NOVEMBER 27, 2020

With an audience as vast as Amazon, small business start-ups and solo entrepreneurs flock to the site to sell the products, get established, and build their enterprises. First, it makes little sense to put all your eggs in one basket. Second, selling on a wider range of marketplaces gets your products in front of a larger audience.

eCommerce 357

eCommerce Shipping Costs Payment Services ACH 357