Online shoppers want personalization – are they getting it?A new study suggests a significant gap between customer expectations and reality when it comes to personalized e-commerce. SpartanNash streamlines pallet operations SpartanNash is more accurately anticipating pallet inventory and management throughout its network. EXCLUSIVE: Rugs Direct personalizes online customer experience with AI A specialty online retailer of decorative area rugs is utilizing artificial intelligence to better tailor search and discovery on its e-commerce site. Amazon expands SAP partnership with generative AI initiative The Amazon Web Services (AWS) hosted cloud services subsidiary of Amazon is collaborating with SAP to integrate generative AI into the retail enterprise. Tastemade launches shoppable streaming content An independent streaming media company is adding shoppable products to its shows. L’Occitane promotes summer fragrances with metaverse shop A French global beauty brand is launching its fourth seasonal metaverse storefront. Schnuck Markets joins digital ad network Schnuck Markets Inc. is in a new partnership to deliver coordinated omnichannel promotions and use the data to enhance customer experience. PayPal names two VPs to drive new ad platform development PayPal Holdings Inc. is expanding its executive suite as it embarks on a program to launch an advertising platform. Amazon sees sales boost from Pet Day promo Amazon generated some encouraging sales numbers during its recent Pet Day online sales extravaganza, according to new analysis. Century 21 NYC overhauls legacy ERP infrastructure An iconic off-price department store retailer is modernizing its enterprise and merchandising technology stack as it returns from bankruptcy. 1 2 3 4 5 Next Last