Retail TouchPoints

SEPTEMBER 14, 2023

Beginning in July 2022, Best Buy began deploying specially trained Geek Squad agents to set up monitoring technology in the homes of patients with chronic conditions like congestive heart failure (CHG) and chronic obstructive pulmonary disease (COPD) and to instruct patients in their use.

Technology 277

Technology Management Improvements Other 277

Retail TouchPoints

MAY 17, 2022

Bridal and special occasion retailer David’s Bridal has acquired Anomalie , a digital startup that helps brides-to-be plan every detail of their wedding dresses through its Build Your Dress service. that were in stock and ready to ship to customers in the U.S.

Customer 278

Customer Omnichannel Apparel Shipping 278

Retail TouchPoints

AUGUST 30, 2023

High-end furniture retailer Mitchell Gold + Bob Williams has abruptly shut down and laid off more than 500 employees in North Carolina, multiple sources report. Workers were asked not to report to work beginning Aug. according to the Taylorsville Times. according to the Taylorsville Times. and 46 employees in Hiddenite, N.C.

Presentation 263

Presentation Operations Events Retail 263

Retail TouchPoints

MARCH 14, 2024

Seamless Omnichannel Sales Attribution Running campaigns depends on specialized, integrated software that provides a platform to buy and sell media, manage campaigns and optimize omnichannel advertising experiences across print, digital, streaming, out-of-home and digital-out-of-home media.

Retail 311

Retail Omnichannel Consumer Channel 311

Retail TouchPoints

MAY 15, 2023

in an effort to reduce delivery costs while maintaining the fast shipping speeds the company is known for, multiple sources report and Amazon has confirmed. Amazon previously operated its fulfillment network on a national level, transporting products across the country as they were ordered, reported the Wall Street Journal.

Shipping Costs 278

Shipping Costs Fulfillment Travel Shipping 278

Retail TouchPoints

JULY 24, 2023

TikTok has teamed up with buy now, pay later service Atome to offer installment payments on its ecommerce marketplace in Malaysia, CNBC reports. In June 2023, reports surfaced of a new “Trendy Beat” section that had appeared on the app in that country, featuring products that had reached viral popularity on the platform.

Merchant Services 246

Merchant Services Payment Services Social Media Electronics 246

Forrester eCommerce

JUNE 22, 2020

Continuing our coverage of insights service providers, we recently published two Forrester Wave™ reports exploring and evaluating the current landscape. “The Forrester Wave™: Specialized Insights Service Providers, […].

Technology 251

Technology Customer 251

Retail TouchPoints

JULY 20, 2022

Download the special report to get more detailed insights on the technologies and strategies driving the new supply chain revolution. Top Supply Chain Investments. This team uses intelligence from the supply market to guide these decisions, which is key to maximizing availability. .

Supplies 306

Supplies Shipping Costs Customer Loyalty Technology 306

Groove

MARCH 6, 2024

However, while Klaviyo specializes primarily in those areas, HubSpot is an all-in-one software suite that offers access to an entire series of additional digital marketing products. Analytics and Reporting: Klaviyo vs HubSpot The ability to properly track and analyze your marketing results is just as important as the campaigns themselves.

Social Media 370

Social Media Customer Data Shopify Magento 370

Retail TouchPoints

OCTOBER 31, 2023

Both Chip Devine, SVP of Outside Sales, and Tim Wilkerson, SVP of Home Services, will now report to Campbell. Padilla also will now report to Campbell. In her new role she will assume responsibility for outside pro sales efforts as well as the company’s installation services business while continuing to oversee U.S.

Improvements 264

Improvements Operations Events Customer 264

Retail TouchPoints

AUGUST 22, 2023

Marketplace and ecommerce experts offered their detailed best practices for a Retail TouchPoints Special Report. Download the Special Report now to learn how you can build upon this solid foundation to maximize your reach. But what are the keys to finding the right fit?

Small Business Retail 246

Small Business Retail Download Operations Fulfillment 246

Groove

MARCH 8, 2024

Omnisend vs Klaviyo: Omnisend Omnisend specializes in SMS and email marketing, and this tool has comprehensive features for segmenting audiences, creating automated marketing campaigns, and delivering experiences that are personalized. They also have some key differences that will help you decide which one is right for your eCommerce store.

Marketing 195

Marketing WooCommerce Multi-channel Social Media 195

Retail TouchPoints

JANUARY 2, 2024

The financial piece is important, where people get access to additional discounts, special prices or free stuff. For example, Deloitte found that consumers across industries are more willing to pay for additional financial benefits, such as special pricing and personalized experiences.

Consumer 309

Consumer Shipping Costs Customer Retention Information 309

Retail TouchPoints

JANUARY 29, 2024

While more than half ( 54% ) of retailers responding to the 2023 Omnichannel and Fulfillment Benchmark Report said active physical stores are the final locations for inventory prior to delivery, retailers are increasingly using third-party services to handle the actual mechanics of picking, packing and delivering items to consumers.

Fulfillment 289

Fulfillment Shipping Costs Omnichannel Retail 289

Retail TouchPoints

APRIL 15, 2024

In fact, the Wall Street Journal reports that since 2019, Shein has been named as a defendant in almost 10X as many copyright or trademark infringement cases as its fast fashion rival H&M.

Social Media 256

Social Media Fashion Electronics Jewelry 256

Retail TouchPoints

APRIL 28, 2023

More than half of Pinterest users already stay on the platform to shop, Ready shared at Shoptalk in April 2023, and in recent years the platform has been working to monetize that strong user purchase intent without degrading what makes Pinterest special. “My Pinterest’s future may hinge, at least in part, on its success.

Marketing 278

Marketing Consumer Retail Other 278

Retail TouchPoints

FEBRUARY 28, 2023

Amazon is reportedly expanding its selection of ultrafast delivery options through its network of specialized warehouses, called same-day sites, according to The Wall Street Journal.

Shipping Costs 323

Shipping Costs Fulfillment Shipping Operations 323

Retail TouchPoints

APRIL 2, 2024

The numbers, as revealed in the CCU’s 2024 Brand Protection Report, are impressive: In 2023, Amazon invested more than $1.2 Learn more about industry efforts to fight fake reviews in this Retail TouchPoints special report. Europe and China,” said Smith.

Document 270

Document Supplies Apparel Improvements 270

Retail TouchPoints

FEBRUARY 28, 2023

Mares will serve as a member of the SaksOff5th.com Executive Committee and report directly to Thomas. Mares will now undoubtedly be a big part of that effort.

eCommerce 271

eCommerce Omnichannel Customer Experience Operations 271

Retail TouchPoints

MAY 24, 2023

Take a deeper dive into what lies in store for the future of retail media, including in-store expansions, integrations with connected TV and more, in our recent special report.

Retail 263

Retail Omnichannel Technology Marketing 263

Retail TouchPoints

MARCH 2, 2023

An October 2022 report from BlackBerry Limited highlighted how extensive the threat to supply chains has become. Following the attack, 59% of survey respondents said they encountered “significant operational disruption,” 58% reported data loss and 52% faced negative reputational damage. During my time with special ops in the U.S.

Supplies 290

Supplies Technology Information Management 290

RetailDive

FEBRUARY 29, 2024

When the National Retail Federation retracted a theft claim following our coverage of its special report on crime, the news went viral. Here’s what it took to get the story.

Retail 83

Retail 83

Retail TouchPoints

SEPTEMBER 13, 2023

Low Ah Kee is replacing former Fanatics Commerce CEO Doug Mack, who announced his retirement last month, and will report to Michael Rubin, Chairman and CEO of Fanatics. Mack will stay on through the rest of this year to ensure a smooth transition and will continue as a special advisor to Rubin and Fanatics in the future.

Small Business Retail 264

Small Business Retail Customer Experience Apparel eCommerce Platforms 264

Retail TouchPoints

DECEMBER 31, 2021

These recommendations are explored in greater detail in the special report: “Recruiting the New Retail Workforce: Higher Wages are Just the Beginning.” The brand also created a class for people with basic or outdated data and analytics skills to update their experience, according to reporting in VentureBeat.

Home Furnishings 312

Home Furnishings Retail Shipping Costs Electronics 312

Retail TouchPoints

JULY 18, 2023

True Religion has appointed Kristen D’Arcy as its new Chief Marketing Officer, reporting directly to CEO Michael Buckley. Recognized as a 40 Under 40 by Advertising Age and one of the Top 50 Women in Brand Marketing by Brand Innovators , D’Arcy specializes in developing integrated, strategic marketing campaigns that drive ROI.

Marketing 242

Marketing Social Media Management Consumer 242

Retail TouchPoints

OCTOBER 4, 2022

The company reports that members of the Prime Access program saved an average of $1,600 last year through shipping savings, coupons and membership discounts. The company’s discounted Prime membership has received a new name — Prime Access — and allows those who qualify to register for the service at a monthly rate of $6.99

Payment Services 278

Payment Services Shipping Costs Electronics Shipping 278

Retail TouchPoints

AUGUST 15, 2023

In a recent special report, Retail TouchPoints outlined key trends driving the evolution of post-purchase experiences, and five key things brands need to do to get it right. 1.

Live Chat 241

Live Chat Merchant Services Recommendation Customer Experience 241

Retail TouchPoints

DECEMBER 22, 2022

The company, which has pledged to become plastic-free by 2025 , went public after its June 2022 acquisition by a special holding company owned by Virgin Group. At press time, Grove Collaborative shares were trading at 22 cents. Grove’s most recent financial results, for the quarter that ended Sept. 30, 2022, showed net revenue of $77.7

Other 311

Other Retail Omnichannel 311

Retail TouchPoints

APRIL 28, 2023

Amazon also is reportedly planning to build up ultrafast delivery options with the rollout of a network of specialized warehouses called same-day sites. These facilities, smaller than traditional warehouses, are designed to prepare items for immediate delivery.

Retail 359

Retail Technology Games Fulfillment 359

Retail TouchPoints

SEPTEMBER 20, 2023

including Amazon , Target and Macy’s , have announced their plans for holiday hiring, but all told this season may see one of lowest levels of seasonal hiring since 2008 , according to report by Challenger, Gray & Christmas shared with Reuters. Some of the biggest retailers in the U.S., The holidays are one of Macy’s, Inc.’s

Payment Services 264

Payment Services Food and Beverages Fulfillment Operations 264

Retail TouchPoints

JULY 19, 2023

In a recent special report , industry experts shared their insights on how retailers can invest in the programs and benefits that will reduce employee turnover and chart associates on a path to progress within the organization.

Technology 233

Technology Mobile Customer Experience Consumer Goods 233

Retail TouchPoints

OCTOBER 20, 2022

Krausz will report to CEO Rob DeMartini when she steps into the role on Nov. Purple’s board of directors responded by forming a special committee to evaluate the proposal, which approved the adoption of a limited-duration shareholder rights plan, or poison pill, which expires on Sept. per share in cash.

Marketing 273

Marketing Management 273

Retail TouchPoints

AUGUST 26, 2020

Best Buy CEO Corie Barry made the announcement on a call with reporters, crediting the spike in online shopping as the reason for the experiment. All Best Buy stores already handle some online orders, but the affected locations will be specially designated to handle a higher volume of packages.

Shipping 278

Shipping Operations Improvements Customer 278

Retail TouchPoints

APRIL 25, 2023

Take a deeper dive into the future of retail media, including in-store expansions, integrations with connected TV and more in our recent special report. . — making it easy for advertisers to connect with and implement the partners they need.

Retail 263

Retail Technology Management Marketing 263

Retail TouchPoints

JULY 4, 2022

This update is particularly helpful for ecommerce brands, which often want to observe how users interact with their website(s) during different seasons and special events. Custom reporting: With GA4, you can easily create custom reports with the help of its report builder. The good news?

eCommerce 296

eCommerce SEO Events Recommendation 296

Retail TouchPoints

MAY 26, 2021

Windsor’s focus on special occasions and seasonal events, combined with its revolving product assortment (the company reports that it adds more than 250 new SKUs each week), have helped it weather not one recession, but two.

Fashion 279

Fashion Reference Omnichannel Events 279

Retail TouchPoints

JULY 18, 2022

“We hope Toys ‘R’ Us kids of all ages discover the joy of exploration and play within our shops, and families create special memories together. “Macy’s cannot wait to bring the Toys ‘R’ Us experience to life in our stores,” said Nata Dvir, CMO at Macy’s in a statement.

Toys 294

Toys Events Other Customer 294