Walking a tightrope: California Invasion of Privacy Act and AIThe increasing use of AI in customer service interactions presents exciting opportunities for businesses to improve efficiency and personalize experiences. Sam’s Club solicits customer input on private label goodsSam’s Club has a customer-centric product development strategy for its Member’s Mark private label brand. Best Buy fulfills direct-to-consumer electronics brand sales from stores Best Buy Co. Inc. is in a new partnership to turn its stores into fulfillment hubs for direct-to-consumer (DTC) consumer electronics websites. Amazon bringing 'robotaxi' road test to two new cities Amazon is geographically expanding its pilot of an autonomous ride-hailing platform. Starbucks adds new online delivery partner Starbucks Coffee Company is expanding the reach of its on-demand delivery offering in a new collaboration. Ikea makes history by offering real-life jobs in Roblox store Ikea’s upcoming virtual Roblox store will be the first to pay physical employees for working in the metaverse. Country stars including Dolly Parton featured in festival livestream shopping Some big names from country music will be interactively engaging fans and selling merchandise via livestream at the CMA Fest. Prada Group offers mobile in-store payment, unifies sales channels Prada Group is deploying a single financial technology platform, enabling streamlined mobile payment in its brick-and-mortar stores. eBay to stop accepting American Express eBay shoppers will soon no longer have American Express cards as a payment option. Pinterest enters new social commerce partnership Pinterest is opening its platform to users of a third-party social commerce solution. 1 2 3 4 5 Next Last