Remove 2018 Remove Consumer Remove Customer Retention Remove Fashion
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Top Online Retailers Winning a Competitive Market

Optimizely

If you’re trying to stand out in fashion ecommerce , for example, it’s super tough. But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market. Glambot: Focus on customer retention.

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The Top 25 Ecommerce Podcasts of 2018

Optimizely

Maybe we should chalk it up to the British accents, but “You and Yours” has quickly become one of our go-to sources for consumer-related news. Come for the thought-provoking journalism that highlights customer experiences, stay for the clever British humor… or should we say, humour? But it all starts with a great customer experience.

eCommerce 223
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Top Customer-Driven B2B eCommerce Trends

GetElastic

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Additionally, 82% of B2B marketers prioritize lead generation, while 43% focus on customer retention.

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How to Set Up an Ecommerce Loyalty Program to Improve Retention, Build Community and Drive 5X in Sales

BigCommerce

Online retailers operating in a niche where customers are price sensitive are ideal candidates for a loyalty program. Price sensitive customers respond better to rewards than customers in big ticket or luxury markets where price is not an important factor. A loyalty program in a fashion or beauty niche can also be successful.

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Top 10 Customer Loyalty Programs of 2023

Smile.io

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

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9 Ways That E-Tailers Can Increase Their Customer Lifetime Value

Lemonstand

Personalization is one of the top priorities of e-commerce merchants in 2018 and for good reason. Given that 75% of buyers are more likely to purchase from a merchant that recommends products or knows their purchasing history, the need to treat customers as individuals can’t be overstated. Provide Personalized Product Recommendations.

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Wish’s New CEO has his Sights Set on a Comeback — Here’s How He Plans to Do it

Retail TouchPoints

“People love a comeback story, and I really believe there is something here [at Wish] — there is a value proposition and [an opportunity] to align with consumers. Most consumers have no idea that they were going to buy the item that they actually bought [on Wish]. In my mind there is also a limited amount of competition.