Remove 2019 Remove Consumer Remove Fashion Remove Online Retail
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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

But the truth is that we live in an increasingly “instant gratification hustle culture,” where consumers know precisely what they want and have high expectations. How online retailers handle merchandising, use technology and approach return policies can mean the difference between waste and wins. Be Responsible and Transparent.

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Amplify Your Online Presence in Three Steps

Retail TouchPoints

Last year, multiple lockdowns and store closures forced fashion retailers to go online. We have seen new shops, small shops and global fashion brands create or add a stronger online presence to adapt to the changes the pandemic created. . Online is Now a ‘Need to Have’. billion online with U.S.

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With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints.

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As Contactless Payment Use Grows, Here?s What Consumers Need To Know About Fraud Prevention

Retail TouchPoints

Although security researchers did find a way in 2019 to get around Visa’s contactless transaction limit in the UK, the range of those attacks was limited to test victims who were in very close physical proximity — something that’s unlikely to happen in an age of social distancing. How can consumers stay safe while using contactless payments?

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Ecommerce Trends 2019: 7 New Retail Consumer Habits for a New Year

ecomdash

Last year saw new tech clashing with old methodologies, with business trends wavering from old-fashioned to ultra-modern. Even after the dust has settled, it’s still too close to call which side won… So where does that leave the ecommerce trends of 2019? Consumer Spending is Up. in Q3 2018. Total holiday sales rose 3.9%

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Serial Returners and Refund Fraudsters: How Brands are Fighting Back With Data Insight

Retail TouchPoints

Cutting Fraud to Claw Back Costs Retailers are pushing back. For instance, in 2019, Asos said it would begin deactivating the accounts of serial returners on its site. Some fashion brands, including Zara, J.Crew and Uniqlo , have begun charging for returns in order to claw back lost revenue and dissuade certain behaviors.

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Industry Updates: California Privacy Act, Online Grocery Shopping, & Gen Z Fashion

ROI Revolution

Online Grocery Shoppers Remain a Minority. In 2019, just 11.0% of consumers said they go online grocery shopping at least once per month including pick-up and delivery. of consumers say they go online grocery shopping at least once per week, which was unchanged from 2017. This stat is up from 9.0%

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