Smile.io

FEBRUARY 2, 2024

  Judge.me , Gorgias , and Little Data emphasize the importance of reviews, personalization, and first-party data and offer ecommerce predictions for 2024. has built up the world's largest dataset of loyalty and retention data. Adding a loyalty program is a simple and effective way to do this. Adding a Smile.io

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Smile.io

MARCH 22, 2024

Your entire brand experience should work together to deliver the best customer experience possible. This includes your product line-up, promotional campaigns, and loyalty program.   If not, it may be time to migrate your loyalty program.  Migrating a rewards program can present all kinds of challenges.

Customer Loyalty 84

Customer Loyalty Merchant Services Shopify Shipping Costs 84

Retail TouchPoints

JULY 21, 2022

In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner. The benefits go far beyond building trusted and profitable customer relationships. Ongoing political tensions and the recent overturning of Roe v.

Marketing 275

Marketing Consumer Information Customer Retention 275

Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. How do you do that?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

365 Retail

JANUARY 25, 2024

89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a turbulent year for customer retention as brands battled to retain customers amidst a spending crunch.

Customer Retention 110

Customer Retention Customer Loyalty Technology Events 110

Smile.io

JANUARY 10, 2024

Loyalty programs are part of a larger retention strategy that brings customers back to your store, builds a loyal following, and boosts customer lifetime value (CLV) and repeat purchase rates. No one denies the importance of customer loyalty.   Based on our data at Smile.io , from a sample of over 1.1

Shopify 46

Shopify Social Media Jewelry Customer Loyalty 46

365 Retail

SEPTEMBER 30, 2022

in October, the highest since September 1980, while the economy will contract until early 2024 and living standards will drop by 5% over the next two years. Focus on customer retention. Protecting your most loyal customers is an obvious priority in a downturn. You can do this with a customer data platform (CDP).

Customer Retention 68

Customer Retention Retail B2C Customer Loyalty 68

ROI Revolution

AUGUST 5, 2021

How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Delivery is a huge consideration factor for customers, especially in an age where Amazon has made two-day shipping the expected norm. 65% express the need for more frequent communication with customers. In 2019, spend was just $55.9

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Last year, low prices and the ability to purchase online were the top concerns for customers. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. Additionally, customers leave far more reviews beginning in November and through the new year. September 9.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MARCH 2, 2021

With consumers more concerned about their discretionary spending, the online resale apparel market is projected to double by 2024 ( Statista ). With 160 million customers visiting Walmart stores or Walmart.com each week , Walmart is the largest retailer in the US. Grocery ecommerce now makes up 12% of all ecommerce sales ( eMarketer ).

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JUNE 1, 2021

Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace. 65% express the need for more frequent communication with customers. By 2024, annual paid ad spend is projected to hit $109.1 May 20 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Delivery is a huge consideration factor for customers, especially in an age where Amazon has made two-day shipping the expected norm. 65% express the need for more frequent communication with customers. May 20 update. April 27 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. In 2019, spend was just $55.9

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2021

While this isn’t as pronounced of an increase as we saw in 2020 from 2019 ($600.1B), marketers and executives should note that these are levels of ecommerce that experts didn’t expect we would reach until 2024. By 2024, it is projected that more than 2/3 of search ad spend will go to mobile. in Q2 2021 over Q1 2021. 12/14 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

JANUARY 5, 2022

The COVID-19 pandemic has sparked a true customer transition to digital. Reaching your customers wherever they are, though easier said than done, will be the name of the game and the way that brands will win out against their competitors. are seeing customers be less willing to pay full price. in 2022 to make up 16.1%

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. With demand for freight high and supply so low, it’s becoming very expensive for brands to ship the products their customers buy. How did it happen? September 9. COVID-19’s impacts on the apparel industry.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Additionally, customers leave far more reviews beginning in November and through the new year. Taking time to respond with solutions to issues shows potential customers that your business cares about its customers. The home décor market is expected to be valued at $202 billion by 2024, a 20% increase from 2019.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

The home décor market is expected to be valued at $202 billion by 2024, a 20% increase from 2019. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Delivery is a huge consideration factor for customers, especially in an age where Amazon has made two-day shipping the expected norm.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

APRIL 8, 2021

The athleisure market now makes up 20% of all apparel sales and is expected to grow by as much as $81 billion from 2020 to 2024. With consumers more concerned about their discretionary spending, the online resale apparel market is projected to double by 2024 ( Statista ). February 25 update. in Q2 2021 over Q1 2021. 12/14 update.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

DECEMBER 3, 2020

In a world that is becoming more digital by the minute due to the pandemic and social distancing, D2C gives brands an opportunity to boost their online sales even more by getting a clear, first-hand look into their customers’ buying behavior. million social media users in 2020, and that number is expected to grow to 226 million by 2024.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

NOVEMBER 4, 2020

Growth is expected to stay largely on target with pre-pandemic estimates through 2024, with user growth continuing to remain modest. million social media users in 2020, and that number is expected to grow to 226 million by 2024. 23% of executives still expect a decrease in customer demand over the next six months. 9/28 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

FEBRUARY 2, 2021

With 160 million customers visiting Walmart stores or Walmart.com each week , Walmart is the largest retailer in the US. While this isn’t as pronounced of an increase as we saw in 2020 from 2019 ($600.1B), marketers and executives should note that these are levels of ecommerce that experts didn’t expect we would reach until 2024.

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

ROI Revolution

OCTOBER 1, 2020

Digital ad spend isn’t projected to reach pre-pandemic levels until at least 2024. Because of the pandemic, Amazon allocated $4 billion in additional spend to keep customers and employees safe and increase deliveries after prioritizing only essential items. Customer Acquisition to Retention: Now available on demand.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

SEPTEMBER 9, 2020

Digital ad spend isn’t projected to reach pre-pandemic levels until at least 2024. Because of the pandemic, Amazon allocated $4 billion in additional spend to keep customers and employees safe and increase deliveries after prioritizing only essential items. Customer Acquisition to Retention: Now available on demand.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147