Retail TouchPoints

JANUARY 4, 2023

While consumers enjoy the benefits of shopping online, they often find the experience uninspiring and lacking a certain je ne sais quoi that accompanies shopping at their favorite stores in person. Ecommerce sites can now highlight products in new and interactive ways that make the discovery process more fun for consumers.

eCommerce 241

eCommerce Omnichannel Comparison Shopping Recommendation 241

Retail TouchPoints

FEBRUARY 27, 2024

However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. ” Similar to Sephora, Boisson is leaning heavily into education and discovery across its omnichannel platform.

Food and Beverages 223

Food and Beverages Fulfillment Omnichannel Specialty Retailers 223

ROI Revolution

MAY 20, 2021

For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. Director, GM of Omnichannel at BigCommerce. But the reassuring strength of an omnichannel sales approach is that it’s a risk mitigation strategy at its core.

Omnichannel 109

Omnichannel Payment Services Social Media BigCommerce 109

Retail TouchPoints

FEBRUARY 7, 2023

Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints.

Payments 272

Payments Omnichannel Payment Services Consumer 272

Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. According to WalletHub, the top five most popular gift cards among American consumers (in descending order) are: Amazon; Visa; Walmart; Target; and Starbucks.

Gifts 284

Gifts Supplies Shipping Consumer 284

Retail TouchPoints

DECEMBER 7, 2021

Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps most important, all the data that is generated along with it. You can consume a video on social media, or ask your favorite influencer a question live, and be able to press a button to buy it instantly.”

Consumer 196

Consumer Channel eCommerce Customer Experience 196

Retail TouchPoints

JULY 29, 2021

We are thrilled to be taking the reins of the world’s leading toy brand at a time when the category is up 16% and consumer demand for toys is at an all-time high. It credited strategic investments, such as those that went into developing an omnichannel retail ecosystem. So now what about the ecommerce part of the omnichannel equation?

Toys 306

Toys eCommerce Omnichannel Gifts 306

Retail TouchPoints

SEPTEMBER 23, 2022

19 investor day, Ralph Lauren revealed that its growth plans through 2025, which will include opening 250 stores globally. At its Sept. The brand has exited two-thirds of its department store presence in the U.S. and reduced off-price exposure by 26% , but it has also opened 450 new global standalone stores and concessions.

Department Stores 236

Department Stores Operations Consumer Channel 236

Retail TouchPoints

APRIL 24, 2024

A full run of sizes is sprinkled throughout the store, so consumers can grab and step into their sizes without having to wait for an associate. Deere told Retail TouchPoints that the ultimate vision is to open 15 permanent locations by the end of 2025. In fact, the entire space is designed to be frictionless.

Fashion 149

Fashion Technology Retail Customer 149

Retail TouchPoints

JULY 12, 2022

Walmart is also on that list, but it stands out because Walmart has the ability to introduce the power of AR to more consumers than almost any other retailer given its massive global reach. What’s more, while most users today still see AR as a “toy,” the study found that 76% of consumers want AR tools they can use in their everyday lives.

Apparel 358

Apparel eCommerce Toys Omnichannel 358

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 12 to 12:30 p.m. Join the discussion on Nov.

Merchant Services 282

Merchant Services Cryptocurrencies Payments Payment Services 282

Retail TouchPoints

SEPTEMBER 29, 2022

With this, brands have leveraged AR to give consumers a new way to connect with content, a new lens by which to see the world and ultimately, a new form of commerce.”. New research from Snap and Ipsos predicts that by 2025, nearly 75% of the global population and almost all people who use social/communication apps will be frequent AR users.

Social Media 225

Social Media Consumer Events Technology 225

Retail TouchPoints

NOVEMBER 7, 2022

Kara Trousdale was the woman to know during the pandemic — she managed the consumables supply chain business at Amazon at the height of COVID, meaning she had the keys to the kingdom when it came to paper towels, toilet paper, hand sanitizer and all those humble essentials that were in such short supply.

Beauty and Health 264

Beauty and Health Supplies Consumer Social Media 264

Retail TouchPoints

DECEMBER 6, 2021

Haute couture brand Elie Saab has its sights set on a new generation of digital-first luxury shoppers with the launch of its new direct-to-consumer (DTC) website. McKinsey estimates that online luxury sales will more than triple to $91 billion by 2025, a boost that is being driven by digitally savvy millennial and Gen Z shoppers.

Customer Experience 264

Customer Experience Customer Shopify Accessories 264

Retail TouchPoints

DECEMBER 4, 2023

We are committed to procuring 100% renewable electricity in our stores, offices and fulfillment centers by 2025. At Tapestry we are dedicated to lasting, sustainable change, consistently analyzing our environmental footprint across emissions, water use and waste, and renewable energy adoption across our operations. labor market is very tight.

Fulfillment 222

Fulfillment Jewelry Operations Technology 222

Retail TouchPoints

NOVEMBER 1, 2021

The COVID-19 pandemic has made consumers expect much more from retailers. If it’s not omnichannel, it’s not good enough for them anymore. Beyond the usual avenues of physical retail and online shopping, modern consumers also demand an experience that motivates them to buy. Publish Omnichannel Content.

eCommerce 253

eCommerce Omnichannel Games Shopify 253

ROI Revolution

MARCH 15, 2021

Ecommerce has surpassed levels not expected until 2025 due to the COVID-19 pandemic, expected to bring in over $843 billion in sales this year. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out.

Apparel 78

Apparel Omnichannel Fashion Clothing 78

Retail TouchPoints

NOVEMBER 17, 2021

Generation Y (born between 1980 and 1995) and Generation Z (born after 1995) will be the biggest buyers of luxury by 2025, representing more than two-thirds of global purchases. Take an Omnichannel View. Become the Brand of the Future.

Retail 221

Retail Channel Omnichannel Marketing 221

Retail TouchPoints

MAY 6, 2024

Rebecca Minkoff: Our anniversary is technically February of 2025, but being that the fashion industry is always a season ahead, we’re going to start messaging it and talking about it this September. RTP: It’s an exciting opportunity, because there is such a hunger for nostalgia for both older and younger consumers.

Social Media 147

Social Media Books Fashion Consumer 147

Kibo

FEBRUARY 28, 2022

The 2021 holiday shopping season was historic, in that it was the culmination of two years of accelerated trends, shifting consumer behaviors, and omnichannel shopping realities that have emerged since the start of the pandemic. Shoppers return to stores, while omnichannel retail remains strong.

Merchant Services 62

Merchant Services Payment Services Order Fulfillment Retail 62

Retail TouchPoints

MAY 16, 2022

The retailer has committed to spending $2 billion with Black-owned brands (across multiple categories) by 2025. “It He added that these offers are structured in a “brand-safe” way, meaning Target doesn’t allow other brands to, for example, “buy” search results that would direct consumers to its items. and globally.

Food and Beverages 220

Food and Beverages Omnichannel Fulfillment Retail 220

GetElastic

APRIL 11, 2023

With more and more consumers using their mobile devices to make purchases, it’s crucial for organizations to prioritize mobile commerce when optimizing their overall commerce strategy. This results in a personalized shopping experience, boosting conversion rates and increasing personalization for the consumer. trillion by 2025.

Payment Services 147

Payment Services Payments Social Media Mobile 147

GetElastic

NOVEMBER 9, 2021

Let’s take a quick look at some of the survey’s key statistical findings: By 2025, 75% of B2B manufacturers will sell to their customers directly via digital commerce. By 2023, 75% of organizations selling directly to consumers will offer subscription services, but only 20% will succeed in increasing customer retention.

B2C 146

B2C B2B Customer Retention Subscription 146

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

eCommerce 303

eCommerce Retail Payment Services Social Media 303

ROI Revolution

MAY 7, 2021

COVID-19 brings increased consumer openmindedness. CMOs also report consumers placing increased value on digital experiences (83.8%) and new customers being attracted to their brand (65.4%). CMOs also report consumers placing increased value on digital experiences (83.8%) and new customers being attracted to their brand (65.4%).

Payments 78

Payments eCommerce Payment Services Apparel 78

365 Retail

FEBRUARY 7, 2023

Speaking on Day 2 of the show, Barlett, the straight-talking Diary of a CEO podcast host, will headline as a keynote for the Ecommerce Growth & Omnichannel track which will be moderated this year by retail broadcaster and Customer Whisperer, Kate Hardcastle MBE.

Technology 98

Technology Retail Events Payment Services 98

Omnisend

DECEMBER 7, 2022

For example, did you know that 85% of consumers abandoned their shopping carts in 2022? Similarly, mobile commerce is on the rise, with more and more consumers using their smartphones and tablets to make purchases. trillion by 2025, when they’ll account for almost a quarter of all retail sales. But this may change soon.

eCommerce 78

eCommerce Payments Merchant Services Social Media 78

GetElastic

JULY 8, 2022

Seventy percent of consumers like personalization, as long as brands are using data they’ve shared directly.”. This applies to loyalty programs and special pricing where consumers see customized sites and offers based on their shopping habits and membership tiers. Source: Twilio. What is eCommerce Personalization?

eCommerce 78

eCommerce B2B Beauty and Health Multi-channel 78

Dynamic Action

SEPTEMBER 6, 2023

Reliance on AI and technology – Luxury brands increasingly utilize technology to create consistent omnichannel experiences and better understand their customers. Moreover, successful luxury brands have shifted away from the traditional in-store model and become more omnichannel-focused. These insights come from: 1.

Marketing 62

Marketing Retail Omnichannel Technology 62

365 Retail

FEBRUARY 18, 2022

British consumers have learned that subscription boxes have the capacity to meet a very human need to have something scheduled that they can look forward to. And it’s not only new, direct-to-consumer companies that are driving the subscription economy’s growth. billion by 2025. since this past July, and is now valued at £323m.

Subscription 52

Subscription Gifts Beauty and Health Payment Services 52

ROI Revolution

JUNE 30, 2021

According to Google Trends , consumer interest in the term “self care” skyrocketed at the height of the pandemic in 2020 before plateauing to current levels. And 79% of consumers say that wellness is important to them. trillion, with 42% of all consumers saying that wellness is a top priority for them. billion in 2020.

Beauty and Health 78

Beauty and Health eCommerce Home Furnishings Omnichannel 78

ESW

APRIL 11, 2023

With brick-and-mortar stores shut down, consumers flocked online for outdoor gear. Personalisation, localisation , top-notch customer service , fast shipping, live online events and a robust social media presence are surefire ways to meet consumer expectations.

Outdoor 88

Outdoor Multi-channel Shipping Costs Apparel 88

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 338

Merchant Services Retail Mobile Food and Beverages 338

Retail TouchPoints

JULY 11, 2023

Retailers can take a similar approach and think beyond just getting a consumer in the store to purchase a product. A 40% adoption rate is projected to double by 2025, making retail the industry that is the most heavily invested in this intelligent technology.

Payments 171

Payments Payment Services Retail Social Media 171

ROI Revolution

SEPTEMBER 3, 2021

Consumer spending habits returning to normal. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases. billion in consumer spending in Q2. Published September 3, 2021.

Consumer Electronics 78

Consumer Electronics Payments Electronics eCommerce 78

Retail TouchPoints

OCTOBER 18, 2022

(AEO) has invested heavily in winning the hearts, minds and dollars of Gen Z consumers. From Roblox to Snap, the retailer is dedicated to not just being where this consumer is but also creating compelling experiences that drive engagement.

Consumer 238

Consumer Operations Improvements Retail 238

Omnisend

MAY 5, 2021

BOPIS works particularly well within an omnichannel strategy , so after choosing the right ecommerce platform to host your store, you can look into a marketing platform that offers advanced omnichannel capabilities. Omnichannel marketing puts customer data front and center to provide an immersive, seamless customer experience.

Shipping Costs 148

Shipping Costs Shipping Omnichannel Fulfillment 148