Retail TouchPoints

NOVEMBER 17, 2023

Additionally, Hyundai has selected AWS as its cloud provider, paving the way for the inclusion of advanced voice-activated Alexa functionalities in next-generation Hyundai vehicles in 2025. The automaker’s multiyear agreement to use AWS as its preferred cloud provider will allow it to migrate current on-premises applications to the cloud.

Customer Experience 201

Customer Experience Supplies Payment Services Mobile 201

Retail TouchPoints

SEPTEMBER 11, 2023

Yet as more retailers turn to immersive customer experiences to create a competitive advantage, there is one major problem many are unprepared for: unreliable internet. To truly bring immersive experiences to life, retailers need to examine their tech stack closely. That’s where cloud-optional technology comes into play.

Technology 222

Technology Point of Sale Customer Experience Customer Loyalty 222

Retail TouchPoints

MARCH 18, 2024

Retailers have been eager to jump on the generative AI bandwagon: according to a new survey conducted by Salesforce and the Retail AI Council , retail executives estimate that 36% of their employees already are using generative AI today, with that figure projected to rise to 45% by 2025.

Retail 275

Retail SEO Operations Consumer Goods 275

Retail TouchPoints

SEPTEMBER 5, 2023

September is Hunger Action Month, and to mark it Food Lion will remodel and restock 27 partner food pantries across its operating area via its Food Lion Feeds program. billion meals by 2025. During its 2022 Holidays Without Hunger campaign, Food Lion helped its customers provide 5.4 million meals. 13 to Oct.

Banking 238

Banking Events Operations Other 238

GetElastic

OCTOBER 25, 2017

Digital commerce is playing a pivotal role in customer experience strategies. The world’s leading research firm, Gartner, recognized that digital commerce is a key way to acquire customers, develop relationships, drive revenue and reduce costs. billion in 2025. API-based digital commerce.

Customer Experience 146

Customer Experience Customer Technology Games 146

Retail TouchPoints

MARCH 1, 2024

Best Buy will leverage its membership-based loyalty program to sharpen personalization efforts for its 2025 fiscal year, which began Jan. Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025.

POS 249

POS Omnichannel Mobile Improvements 249

Retail TouchPoints

AUGUST 7, 2023

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Global ecommerce sales are projected to exceed $7 trillion by 2025. Automation helps ensure a seamless customer experience.

Subscription 209

Subscription B2B Mobile Customer Experience 209

Retail TouchPoints

MARCH 1, 2023

Those ambitions were laid out in 2020, when Nordstrom committed to delivering $500 million in retail sales from brands owned, operated or designed by Black and Latinx individuals by 2025.

Fashion 240

Fashion Operations Management Customer 240

Retail TouchPoints

SEPTEMBER 14, 2022

The pandemic not only dramatically altered the way consumers shop, it altered the way retailers operate. It is now more crucial than ever for retailers to rethink the way they are looking at user experiences and customer journey mapping in order to drive personalization at scale without breaking the bank. trillion by 2025.

Retail 260

Retail Social Media Presentation Customer Loyalty 260

Retail TouchPoints

MAY 9, 2023

The new offering will be a central element in parent company Neiman Marcus Group ’s commitment to extend the useful life of 1 million luxury items through circular services by 2025.

Jewelry 270

Jewelry Accessories Clothing Gifts 270

Retail TouchPoints

DECEMBER 4, 2023

To better serve a growing legion of West Coast customers, Tapestry , parent company of brands including Coach and Kate Spade , opened its 788,000-square-foot North Las Vegas Fulfillment Center in November. Tapestry already operates a fulfillment center serving the East Coast located in Jacksonville, Fla. Designed to distribute 22.2

Fulfillment 222

Fulfillment Jewelry Operations Technology 222

Retail TouchPoints

MARCH 15, 2024

The retailer also expects to begin construction on approximately 15 House of Sport locations scheduled to open throughout 2025. Dick’s also will open eight new House of Sport locations in 2024, consisting of seven relocations/conversions and one new store at Boston’s Prudential Center.

Sporting Goods 264

Sporting Goods Omnichannel Retail Customer Experience 264

Retail TouchPoints

DECEMBER 18, 2020

The retailer, which operates nearly 700 locations in 45 states, also has refinanced its existing term loan, increased available liquidity and lowered its cost of capital. . The company amended its asset-based credit facility to increase availability to $155 million due in 2025, led by Bank of America. million members. ” .

Specialty Retailers 163

Specialty Retailers Banking Omnichannel Operations 163

Retail TouchPoints

AUGUST 9, 2023

Downtown Miami In October 2009, Miami’s Downtown Development Authority (DDA) published its 2025 Downtown Master Plan, aiming to revitalize the downtown district by leveraging its iconic waterfront, elevate its Grand Boulevards and establish it as the business and cultural epicenter of the Americas.

Retail 212

Retail Arts Events Technology 212

Retail TouchPoints

JULY 28, 2023

Rural lifestyle retailer Tractor Supply is revving up its growth plans with a new long-term target of eventually operating 3,000 stores in the U.S. — New store openings will gradually ramp up over the next few years, with plans for 80 in 2024 and then 90 a year in 2025 and beyond, until the target of 3,000 is met. “We

Supplies 226

Supplies Document Improvements Customer Experience 226

Retail TouchPoints

MARCH 7, 2024

Aldi plans to begin the conversion process for approximately 50 stores during the second half of 2024, with the majority of these reopening as Aldi locations in 2025. Beginning in mid-Summer 2024, Aldi will kick off a phased approach to converting the SEG banners, Winn-Dixie and Harveys Supermarkets , to the Aldi name and format.

Customer 147

Customer Retail Marketing Customer Experience 147

Retail TouchPoints

MAY 11, 2022

With Gen Z and Gen Y quickly becoming the largest cohort of travelers — estimated to make up 50% of the segment by 2025 — Highsnobiety’s GATEZERO concept is designed specifically for these younger luxury shoppers. Heinemann, operates nearly 600 luxury travel boutiques, duty-free shops and concept shops.

Travel 206

Travel Retail Operations Consumer 206

Retail TouchPoints

JANUARY 4, 2023

By using high-quality images and videos of products, customers are drawn closer. While videos make for a more engaging customer experience, only 40% of product detail pages currently use video, according to the 2022 Omnichannel Retail Index. By 2025, mobile sales are expected to account for 44% of retail ecommerce in the U.S.,

eCommerce 241

eCommerce Omnichannel Comparison Shopping Recommendation 241

Retail TouchPoints

NOVEMBER 3, 2023

Pump #2) Reinvigorating Partner Culture By the end of fiscal 2025, Starbucks expects to double hourly income compared to fiscal 2020 in the U.S. Next week, the company said it will also share details on a new bundle of partner experience enhancements in the U.S. in fiscal 2024, with an ultimate long-term goal of 20,000 U.S.

Technology 233

Technology Omnichannel Operations Marketing 233

Retail TouchPoints

JULY 22, 2021

million by 2025, up from $431.6 At the end of the day, only one certainty remains; the retail industry needs to keep improving its customer experience to stay in the game. . Sam Meenasian is the Operations Director of USA Business Insurance and BISU Insurance and an expert in commercial lines insurance products.

eCommerce 303

eCommerce Retail Payment Services Social Media 303

GetElastic

JANUARY 28, 2022

The blog series kicked off with a focus on their first prediction, the impact of unified commerce ; while the second installment sheds light on how B2B eCommerce organizations are and should be tackling digital optimization with the customer experience at the forefront. focusing on operational targets only.”.

B2B 78

B2B eCommerce Multi-channel Customer Experience 78

Retail TouchPoints

MAY 6, 2022

Data is a critical foundation in today’s retail strategies, enabling organizations to make smart analytics-based business decisions, from refining personalized marketing efforts to improving logistics operations. In 2022, global ecommerce sales are expected to reach $5 trillion, and by 2025 that number is expected to be over $7 trillion.

Retail 252

Retail Management Information Consumer 252

Retail TouchPoints

JULY 11, 2023

But the NFL has an edge, as it has led the way in adopting technologies like network analytics and cloud management solutions that make it easier to ensure the network can handle demands from both fans and operational teams. Data analytics is a powerful tool retailers can use to deliver better shopping experiences.

Payments 171

Payments Payment Services Retail Social Media 171

Ecommerce Platforms

APRIL 5, 2023

Grandview Research ) By 2025, 100 million people will be working in AI By 2025, the World Economic Forum predicts countless people will be working directly with artificial intelligence technology. By 2025, around 97 million experts will be necessary to fill the demands of the AI industry. billion by 2030. from AI initiatives.

Improvements 104

Improvements Technology Customer Experience Marketing 104

Retail TouchPoints

JANUARY 25, 2021

billion by 2025, growing at a compound annual growth rate of 19.63% from 2017 to 2025. Innovative new technology is addressing growing smart speaker data privacy concerns through an embedded solution that operates offline, so no data is ever stored. The industry, valued at $5.2 billion in 2016, is projected to reach $26.15

Technology 147

Technology Consumer Retail Other 147

Retail TouchPoints

OCTOBER 15, 2021

Walgreens is planning to open at least 600 Village Medical at Walgreens primary care practices by 2025 and 1,000 by 2027, building on the 80 that are expected to open by the end of 2021. VillageMD currently operates more than 230 practices across 15 markets, with plans to expand nationally in the future. billion in 2021.

Management 268

Management Operations Improvements Marketing 268

GetElastic

APRIL 11, 2023

This strategy offers companies greater adaptability and authority over their customers’ online shopping experiences, which is crucial in today's fast-changing digital environment. This approach also enables businesses to provide a more seamless and consistent experience across multiple channels, from desktop to mobile to social media.

Payment Services 147

Payment Services Payments Social Media Mobile 147

365 Retail

OCTOBER 26, 2023

The construction is slated to begin in November 2023, with the grand opening planned for Spring 2025. Notably, a 74,000 square foot Dobbies Garden Centre , which also houses a Waitrose Foodhall , café, and restaurant, has been operational since late 2022 and is exceeding performance expectations.

Food and Beverages 62

Food and Beverages Leisure Multi-channel Fashion 62

Retail TouchPoints

OCTOBER 18, 2022

As a result, the company has an updated list of sustainability goals and priorities, including committing to set a long-term net-zero target by 2024; reducing water use per jean by 50% by 2025; and sourcing 100% renewable energy for all owned and operated facilities by 2030.

Consumer 238

Consumer Operations Improvements Retail 238

Retail TouchPoints

MAY 31, 2022

somewhere around 2025 , and when that happens “things will start to get really interesting,” said Colaneri. Not to mention that it will be an essential building block of the metaverse. . “5G Smart mirrors are already in use at COS Beverly Hills and will roll out to additional locations later this year.

Merchant Services 338

Merchant Services Retail Mobile Food and Beverages 338

365 Retail

FEBRUARY 23, 2022

An afternoon keynote panel discussion with Watch Shop CEO, Robin Phillips and JML’s CEO, Ken Daly, will also future gaze to what retailing will look like in 2025. . New Look Chairman and former Sainsbury’s CEO, Mike Coupe, confirmed as keynote speaker at Retail Technology Show. The evolution driving Ecommerce Growth & Omnichannel.

Technology 52

Technology Payment Services Retail Events 52

GetElastic

JANUARY 13, 2022

Overwhelmingly, B2B organizations had to rethink how they do business in the last two years given the harsh realities of a global pandemic; and while these organizations answered the call out of necessity, many focused on their own internal sales goals versus the customer experience.

Omnichannel 78

Omnichannel Customer Retention Social Media Customer Experience 78

GetElastic

OCTOBER 25, 2017

Digital commerce is playing a pivotal role in customer experience strategies. The world’s leading research firm, Gartner, recognized that digital commerce is a key way to acquire customers, develop relationships, drive revenue and reduce costs. billion in 2025. API-based digital commerce.

Technology 146

Technology Customer Experience Games Recommendation 146

GetElastic

DECEMBER 18, 2020

By providing the convenience and added customer experience, of coupling analog products with services, brands will become more appealing to the largest generation with the highest spending power: the millennials. Marketplace operations. Marketplace Operations. Auto replenishment. Predictive maintenance. Payment services.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. billion in 2025, accounting for 9.6% It grew to $73.16 of total e-commerce sales. What is BOPIS?

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Korona

FEBRUARY 13, 2023

Check out this guide to get more info and ideas on operating a multi-channel retail operation. Multi-channel retailing refers to implementing multiple sales channels, such as brick-and-mortar stores, online marketplaces, mobile apps, and catalogs, to create a seamless customer shopping experience.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Retail TouchPoints

NOVEMBER 7, 2022

So for example we have a goal that all of our packaging will be either recyclable, refillable or compostable by 2025, and we’re about 60% of the way there now. I actually started using Beautycounter as a customer in 2017, and the reason was because it performed and it was safe.

Beauty and Health 264

Beauty and Health Supplies Consumer Social Media 264