Trending Articles

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VivaTech & The New French Tech Next 40/120: When AI Meets GreenTech

Forrester eCommerce

Paris will be the center of innovation and technology this week. The 2024 edition of VivaTech in Paris is set to be a great success with more than 150,000 in-person visitors. It has become the largest technology and innovation event in Europe with CEOs, C-leaders, VCs, and startups attending from all over the world.

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Here’s the Scoop: Petco Now Offers Dog-Friendly Ice Cream

Retail TouchPoints

Petco , partnering with Van Leeuwen Ice Cream and human-grade dog food brand Ollie , will offer canine-safe ice cream for hot dogs seeking a cool treat. The non-dairy peanut butter and banana recipe is now available at Van Leeuwen scoop shops across the country, as well as at most Petco locations and online at petco.com for BOPIS orders. Additionally, customers starting an Ollie subscription from June 3-13 will receive a free pint with their purchase.

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IBM Surrenders SIEM While PANW Tries To Gain Ground On Tech Titans

Forrester eCommerce

In a busy week for SIEMs to be merged or divested, Palo Alto Networks (PANW) announced that it’s acquiring IBM’s QRadar SaaS business and migrating those customers to its Cortex® XSIAM® platform. In addition, PANW gets QRadar intellectual property rights as part of the deal.

Other 525
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Simon to Replace JCPenney with Luxury Apartments at San Diego’s Fashion Valley

Retail TouchPoints

Simon has unveiled plans for the next wave of redevelopment for its Fashion Valley shopping center in San Diego, which will include the addition of 850 multi-family luxury residences by AMLI Residential. Development of the residential component will begin immediately following JCPenney ‘s planned closure at the end of 2025 and is expected to be completed in late 2026.

Fashion 276
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The Pragmatic Path to Composability: Creating Efficient Commerce Systems

Speaker: Jason Cottrell and Brian Walker

Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.

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539: When To Hire Help And Where To Find The Best Talent With Toni Herrbach

My Wife Quit Her Job

In this episode, Toni and I answer one of our most commonly asked questions. How do you know when to hire and where can you find help for both of your e-commerce and content-based businesses? Enjoy the show! What You’ll Learn When is the right time to hire help Where can you find the right people to hire What are the best jobs to hire out Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

eCommerce 156
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Leveraging Zero-Party Data: The Future of Ecommerce Retailing

Fastr

In the realm of ecommerce, data reigns supreme. It's the lifeblood that fuels personalized experiences, targeted marketing, and informed decision-making. However, as privacy concerns grow and regulations tighten around the use of consumer data, ecommerce retailers are finding themselves at a crossroads. Enter zero-party data – a solution that not only addresses these concerns but also unlocks a treasure trove of valuable insights directly from the source: customers themselves.

eCommerce 147

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Global Accessibility Awareness Day 2024: The Business Case For Accessibility Grows Stronger

Forrester eCommerce

In 2023, we saw more firms commit to digital accessibility, with emerging regulations bringing a sense of urgency to the work. Here are a few of the highlights from the past year and advice to help firms mature their digital accessibility efforts in 2024.

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538: What We’d Do Differently If We Restarted Our Content Business Today With Toni Herrbach

My Wife Quit Her Job

The Internet landscape has changed pretty drastically in just the past 3 months. Today my partner Toni and I are going to discuss what type of businesses we would start if we were to start from complete scratch today. What You’ll Learn The recent changes in social media and Google The best opportunities in content today What we would do if we were to start all over again Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 yea

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BMW, Jaguar Land Rover, and Volkswagen Used Banned Chinese Parts

RetailWire

BMW, Jaguar Land Rover (JLR), and Volkswagen (VW) have been found to have utilized components from a banned Chinese firm, implicating potential ties to forced labor practices.

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What Is a Brand Story? (With a Brand Story Template) | Salsify

Salsify

As more and more consumers head online, it’s increasingly important for brands to foster relationships with shoppers instead of relegating themselves to faceless entities — if they want to win sales, that is.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Navigating The Regulatory Maze: Enhancing Customer Experience In Finance And Healthcare

Forrester eCommerce

No regulation was designed to ruin the customer experience, yet poor experiences in regulated industries abound. At CX Summit North America, we'll explore how leading organizations are navigating these challenges.

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The 2024 Brand Experience Award Winners are…

Retail TouchPoints

Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards , a program designed to spotlight the brands and retailers that are reimagining and elevating customer experiences across all channels. This year, we’ve identified 24 organizations that have successfully differentiated through their loyalty programs, marketing strategies, in-store experiences and even their approach to last mile and fulfillment.

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Macy’s and J.C. Penney have two very different real estate strategies

RetailDive

One has a downsizing plan that includes profitable stores. The other plans to keep — and possibly open — even low-volume stores. What’s going on?

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Sam Altman Reponds to Employee Equity Issues

RetailWire

On Saturday, OpenAI CEO Sam Altman stated that employees of the company who departed without signing a non-disparagement agreement risked forfeiting vested equity, though the policy remained unused.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Tech Stack Consolidation Through Retail Network Expansion | Salsify

Salsify

Explore insights on tech stack consolidation and retail network expansion from the Digital Shelf Summit session with ecommerce experts from Salsify.

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The State Of Cybersecurity Innovation: RSA Conference 2024

Forrester eCommerce

RSAC gives security startups two structured opportunities to distinguish themselves, and Forrester always finds it revealing to see which startups make the cut.

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Saks Evolves Saks Social Club, Focusing on Mental Health and Art Initiatives

Retail TouchPoints

Saks has expanded its brand ambassador program, Saks Social Club , and is leveraging its members to boost awareness of mental health issues and support public art projects. The Club features a diverse group of pop culture icons, sports stars and supermodels as well as influential figures in business and activism, and its newest additions include model Chanel Iman and socialite-turned-pop culture icon and 11:11 Media CEO Paris Hilton.

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Retail’s Timid Transformation Trap

Steve Dennis

As I’ve been saying for awhile now: Shift happens. It’s just happening faster and faster all the time. And nowhere is that more apparent than in the retail industry. Despite the seismic shifts that have unfolded during the past two decades, despite the nearly complete resetting of the competitive playing field, despite a radical redefinition of the relationship between buyers and sellers, far too many brands have been sleepwalking through this revolution.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Under Armour plans layoffs, 25% SKU reduction

RetailDive

With founder Kevin Plank back at the helm, the retailer is overhauling its product strategy. The brand will cut back on promotions, reprioritize men’s and invest in innovation.

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Aligning Business Priorities To Achieve Digital Transformation | Salsify

Salsify

A proposed digital transformation may receive some resistance in your organization, but it’s necessary to remain aligned with your consumers’ needs and expectations.

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Reviving Retail: The Lucrative Potential of Shopping Mall Redevelopment

Retail TouchPoints

Traditional shopping malls are poised for a dynamic transformation, presenting attractive real estate opportunities as more spaces become vacant and accessible. As architects and developers brainstorm fresh approaches to rejuvenate these properties, what’s certain is that they will look different than in the past. Shopping malls, usually situated in prime locations with good accessibility, are valuable real estate assets that have the potential to be hubs of social interaction and local engageme

Retail 270
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23 Free Tools to Test a Website

Practical eCommerce

This all-new update to our popular resource includes tools to evaluate page speed, security, accessibility, regulatory compliance, code, and more. The post 23 Free Tools to Test a Website appeared first on Practical Ecommerce.

eCommerce 110
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Footwear Brand Manages Distribution with Wiser

Wiser

Maintaining an effective distribution network is not only costly but paramount for ensuring products move seamlessly from the brand to the consumer. The allure of parallel imports for shoppers, with their often competitive prices and unique styles not typically available in the domestic market, poses a significant challenge. However, these unauthorized distributions risk diminishing brand perception and product value, given the potential lack of authenticity and post-sale support that official c

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Godfather of AI Suggests a Universal Basic Income

RetailWire

Renowned computer scientist Professor Geoffrey Hinton is advocating for urgent governmental intervention amidst rising concerns over AI-induced job displacement and widening inequality. His expert opinion is not to be taken lightly since he is often hailed as the "godfather of artificial intelligence.

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Announcing The Forrester Wave™: Cybersecurity Risk Ratings Platforms, Q2 2024

Forrester eCommerce

Ask a room full of CISOs about cyber risk ratings (CRR) platforms and you’ll find no shortage of opinion — hot or cold, but never indifferent. Like a judges panel in a Top Chef culinary competition, customers critique missing or poorly planned components of the “dish.

Customer 256
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Esprit Files for Bankruptcy in Europe, Again

Retail TouchPoints

Fashion brand Esprit has filed for insolvency in Europe citing “extremely high costs due to inflation, interest rates and energy prices, the after-effects of the coronavirus pandemic and the consequences of international conflicts.” The insolvency filing, which was submitted to a court in Germany, applies only to the company’s European businesses.

Fashion 255
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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

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Combat AI-powered Fraud with AI, Experts Say

Practical eCommerce

The rise of AI-powered fraud attacks requires AI-powered tools, per researchers at LexisNexis and Verizon Business. The post Combat AI-powered Fraud with AI, Experts Say appeared first on Practical Ecommerce.

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7 of the Best SEO Agencies for Effective Digital Optimization Services

Digital Doughnut

Want to know the best SEO services agencies to improve your search ranking? Explore the top agencies that deliver unparalleled services for enhanced visibility.

SEO 98
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Target Is Slashing Prices on 5,000+ Items To Combat Inflation

RetailWire

Target has initiated a sweeping price reduction campaign, aiming to alleviate the burden of inflation on consumers while luring back wary shoppers.

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Our New Converstational AI Wave: GenAI And LLMs Drive A Vendor Revolution

Forrester eCommerce

Let me start by stating the obvious: Automation has its best home in the contact center. At many brands, agents make up 10% of the workforce. They are the face of your brand to your customers, providing critical empathy and solving important problems.

Customer 261
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.