Retail TouchPoints

DECEMBER 14, 2020

“For 30 years, design:retail has been the trusted industry voice for retail designers, an incubator of thought-provoking ideas and an advocate for innovation in retail design,” said Adam Blair, Editor of Retail TouchPoints , in a letter to readers.

Retail 294

Retail Omnichannel Webinar Arts 294

Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. Artificial Intelligence (AI) It should come as no surprise that AI was the “golden child” of this year’s Big Show. Is it the real deal?

ACH 283

ACH Multi-channel Technology Customer Retention 283

Retail TouchPoints

SEPTEMBER 16, 2021

“We know that customers today are increasingly looking to shop in the moment, both on and off our platforms,” said Sarah Henry, Senior Director of Content and Influencer Marketing at Walmart in a statement. “We We are focused on meeting customers where they are discovering inspirational content and enhance the customer experience.

Shopping Carts 293

Shopping Carts Technology Article Consumer 293

Retail TouchPoints

JANUARY 24, 2023

The event also gives us business editors the chance to suss out the major trends that retail decision-makers will be grappling with in 2023. But] siloed data is a huge issue to solve for here; 50% of our customers start their search online and then come into the stores. The NRF Big Show , held in NYC Jan.

Food and Beverages 279

Food and Beverages BigCommerce Home Furnishings PayPal 279

Retail TouchPoints

APRIL 5, 2023

And we’re finding that customers want to stay longer because we’re creating a far more well-rounded experience for our customers.” Yalof shared more insight into how Tanger Outlets has evolved and how it is using data and technology to support its focus on experience.

Food and Beverages 306

Food and Beverages Operations Consumer Omnichannel 306

RTP blog

MAY 24, 2017

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

Retail 150

Retail eCommerce Technology Leisure 150

RTP blog

MARCH 27, 2019

The retail giant hasn’t been shy about investing in newer technologies such as VR , robotics. and NLP-powered voice technology , making the case that tech will be a major part of its business going forward. Yes, retail is changing to the point where technology is a necessity.

Retail 150

Retail Toys POS Technology 150

Retail TouchPoints

NOVEMBER 3, 2021

Well, the video sharing app is rapidly changing the face of discovery opportunities and influencer marketing, and instantly improves the customer experience in the world of cross-channel retailing. TikTok is undoubtedly at the forefront of technological innovation and more advanced, engaging content.

Consumer 246

Consumer Magazine Social Media Clothing 246

RTP blog

OCTOBER 3, 2018

Industry experts believe retailers will need to deepen their understanding and develop their capabilities in six key areas within e-Commerce: AI/Machine Learning , Personalization and Customer Engagement , Next-Generation Technologies , Global Commerce , Omnichannel and the Last Mile. Uncertainty can be worse than disappointment.

eCommerce 150

eCommerce Multi-channel Channel Subscription 150

Retail TouchPoints

JANUARY 27, 2021

This left smaller retailers searching for ways to boost online sales performance and customer experiences in the face of such stiff competition, especially for leveraging big-ticket retail events — Black Friday, Cyber Monday, Christmas — for securing much-needed revenue. Solution: Adopt New Technologies.

Retail 279

Retail Social Media Channel Multichannel 279

Retail TouchPoints

MARCH 6, 2024

They also wanted to “go beyond just buying products on shelves and reframing the customer experience. That means being much more content-focused and more audience-focused.” The goal was to “ reframe for minimum CapEx, maximum impact, and reframe the role of the asset in the town,” Ibrahim explained.

Small Business Retail 264

Small Business Retail Events Merchant Services Consumer 264

365 Retail

SEPTEMBER 27, 2023

Leading British designer brand, Paul Smith , has partnered with enterprise headless CMS Storyblok to modernise and future-proof its website and customer experience. Storyblok also has some fantastic unique features, such as the visual editor. We found that Storyblok was the most established vendor with great developer support.

eCommerce 64

eCommerce Magento Customer Experience Technology 64

RTP blog

MAY 31, 2017

In an interview with The Wall Street Journal , J.Crew CEO Mickey Drexler made a shocking admission: that he missed the boat on technology’s ability to rapidly transform retailing. ” That’s a shift that was accelerated by technological changes, but it likely would have happened in any case.

Retail 150

Retail Technology eCommerce Games 150

BigCommerce

NOVEMBER 13, 2017

Time saved for brand employees sans a hit to the customer experience on the front-end. They use Sitecore as their main CMS and BigCommerce as their shopping cart technology to collect payment and deliver the non-physical assets. Now, the editing experience is all in 1 place for editors. What they do. Final word.

BigCommerce 196

BigCommerce eCommerce Payment Services Shopping Carts 196

Retail TouchPoints

JULY 3, 2023

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ Generative AI Lets Copywriters Focus on the Human Element Technology has played a role in helping Snipes get its community-driven message across.

Management 278

Management Payment Services Payments Operations 278

RTP blog

AUGUST 29, 2018

Debbie Hauss, Editor-in-Chief: Being the cynic I am, I wouldn’t want to be overly optimistic about how the rest of 2018 will play out, particularly considering all the global controversy around tariffs and the U.S. relationship with other countries. Any number of macroeconomic developments could cause retail’s revival to sputter.

eCommerce 150

eCommerce Retail Gifts Consumer Goods 150

RTP blog

JULY 18, 2017

By Debbie Hauss, Editor-in-Chief The third annual Retail Innovation Conference (RIC18) is now confirmed for Tuesday-Wednesday, May 1-2, 2018 at Convene in New York City. Honest Perspective From Longtime Retail Veteran As the Editor-in-Chief of Retail TouchPoints I take my reputation in the industry very seriously.

Seminar 150

Seminar Retail Workshop Events 150

RTP blog

AUGUST 10, 2017

Debbie Hauss, Editor-in-Chief: I appreciate the impetus behind planning for a cashless society, and I think we’ll get close but never completely there. Adam Blair, Executive Editor: The “cashless society,” like its cousin the “paperless office,” always has been touted as one of the features of a utopian future.

Merchant Services 150

Merchant Services Small Business Retail Payments Payment Services 150

Optimizely

MAY 15, 2018

But, with more than 130 sessions and more than 600 technology vendors, it can be difficult to pick out what you should see, what topics and trends will be most valuable to your ecommerce brand, and where you should focus. Don Davis, Editor at Large, Internet Retailer. Wednesday: June 06. Break Point: The Reality of US Ecommerce Today.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Retail Technology Review

OCTOBER 16, 2020

By Sam Cortez, managing editor and outreach specialist for Scalefluence.com Merchandising is the process and practice of displaying and arranging products for the best customer experience.

Presentation 87

Presentation eCommerce Customer Experience Management 87

Retail TouchPoints

MARCH 8, 2023

Editor’s note: This is the second article in our series on AI in Retail. At Artitalia Group, “team members were excited to learn and incorporate this technology into their process,” Vardaro said. Read the initial article, on consumer attitudes toward AI, here.

Arts 298

Arts Article Document Improvements 298

RTP blog

MAY 3, 2017

Debbie Hauss, Editor-in-Chief: What remains to be seen with Walmart’s recent flurry of unique and innovative smaller retail businesses is how Walmart is going to manage these businesses. It’s also a recognition that technology alone doesn’t equal innovation: it’s technology PLUS people PLUS ideas PLUS resources.

Fashion 150

Fashion eCommerce Apparel Technology 150

GetElastic

JUNE 2, 2023

Editor's Note: This post was originally published on December 16, 2021 and has been updated for relevancy on June 2, 2023. This approach can give your teams the freedom, flexibility and scalability to build custom B2B commerce experiences and future-proof your business. But choosing a headless commerce platform isn’t easy.

Magento 147

Magento B2C B2B BigCommerce 147

GetElastic

FEBRUARY 8, 2019

Shoptalk’s Hosted Retailers & Brands Program consists of onsite meetings with participating sponsor vendors and practitioners, like yourself, looking to evaluate and purchase new retail technology. AI allows for better automation and the use of predictive insights deliver smoother transactions and better personalization for customers. .

Technology 140

Technology Presentation Events Consumer 140

Ecommerce Platforms

MARCH 9, 2023

Sendinblue also has various capabilities to make marketing to your customers as straightforward as possible. The Sendinblue technology includes simple landing page templates, sign-up forms, and Facebook ad automation, for multiple convenient ways of collecting essential leads. Templates can be limited for customization.

Omnichannel 104

Omnichannel Multi-channel Technology Live Chat 104

Optimizely

SEPTEMBER 19, 2017

You’ll get a chance to learn from impressive digital innovators and find out exactly how they think about today’s competitive retail market, getting advice on everything from segmentation to branding to technology. Fast Company presents: Innovating the customer experience. Verena Von Pfetten, Contributing Editor at Fast Company.

Omnichannel 186

Omnichannel Events eCommerce Fashion 186

Kissmetrics

FEBRUARY 4, 2021

Massive Template Collection: The basic Wix editor lets you pick from 500+ beautiful templates for your site and populate it with any content of your choice. You can use the mobile editor to review and edit your site to optimize it for mobile devices. Plus, you don’t have to worry about paying any extra fees with the platform.

Shopify 285

Shopify Payment Services Payments eCommerce Platforms 285

Sailthru

NOVEMBER 16, 2018

Another earns $55,000 as a New York City paralegal, supplementing her income as a mystery shopper and content editor. A digital media company aimed at millennial women, Refinery29 content ecompasses style, health, entertainment, news, technology and everything in between. What do they have in common? Ten Years Together.

Recommendation 92

Recommendation Customer Experience Management Customer 92

365 Retail

JUNE 29, 2022

Moving towards experiences that make the collection journey a joy, and ideally: tie into the wider brand experience. . Once decided on their beauty purchase in-store, shoppers can order online with the help of one of the in-store ‘editors’. Glossier’s London flagship is a brilliant example of this.

Retail 87

Retail Payment Services Gifts Shipping 87

GetElastic

DECEMBER 19, 2018

The impact technology has had on retail within the last five years has been huge. With his experience in the industry he’ll have a lot of insight to share on what’s impacting today’s retail. Always an early adopter with technology in retail, definitely make time to hear from Jamie Nordstrom.

Events 134

Events Mobile Technology Definition 134

Ecommerce Platforms

MARCH 31, 2021

You can increase your customer base, improve website traffic, and even access more profit, because your customers don’t know how much it costs to build a website with your chosen tools. You get to offer a more memorable and meaningful customer experience. Custom checkout pages. Go to top. Appointments and booking.

Web Design 104

Web Design SEO eCommerce Customer 104

RTP blog

APRIL 11, 2018

Debbie Hauss, Editor-in-Chief: I need to address this question on a high level. Adam Blair, Executive Editor: I’m looking forward to Walmart CIO Clay Johnson’s keynote presentation, Digital Transformation: Empowering Walmart Associates With Consumer-Grade Technology.

eCommerce 150

eCommerce Workshop Presentation Events 150

Ecommerce Platforms

AUGUST 17, 2022

HubSpot’s software covers everything from sales and marketing tools to technology for customer service. HubSpot is a true innovator in the technology world, best-known for delivering a huge variety of tools for business leaders looking to compete in an evolving world. Best Overall CMS. HubSpot CMS. Visit site. Full review.

Management 104

Management Payment Services Magento SEO 104

Ecommerce Platforms

NOVEMBER 9, 2021

There’s also a host of capabilities you might not find built into systems elsewhere, like live chat for supporting your customers, and access to things like your own built-in CRM for customer relationships. HubSpot is a very advanced tool for the right customer. Easy drag-and-drop editor. Pricing ??. AI website building.

Live Chat 104

Live Chat Multi-channel Marketing Social Media 104

Omnisend

JUNE 28, 2021

How will you use technology and insights to create this personalization? The main questions you need to ask when you’re thinking about ecommerce personalization is: Where should personalization occur in the process? What information will you need to create that personalization?

Customer Loyalty 151

Customer Loyalty eCommerce Customer Recommendation 151

365 Retail

MAY 17, 2022

New Look South Shields clearly has this in abundance, as well a strong growth mindset of constantly wanting to improve and evolve the customer experience. The post South Shields’ New Look scoops first win in UK wide store competition appeared first on 365 RETAIL | Retail Technology News. Well done.’. How to enter: 1.

Banking 75

Banking Management Fashion Customer 75

Liveintent

NOVEMBER 1, 2018

In fact, technology points to a brighter future for delivering customer experiences and driving conversions. A marketer, salesperson, store manager, and social media editor gather in a conference room, standing over a button that will put an end to brick-and-mortar stores for good and finally usher in the retail apocalypse.

Social Media 54

Social Media Retail Mobile Presentation 54