Forrester eCommerce

MARCH 18, 2024

Last week, we issued our analysis of the Q4 2023 earnings announcements of large public technology service providers. Our takeaways? First, tech service providers grew much slower in 2023 than in 2022 signaling a belt tightening in technology spend. But providers project faster growth in 2024 fueled by core transformations and investments in AI.

Technology 424

Technology Customer 424

Retail TouchPoints

MARCH 18, 2024

Retailers have been eager to jump on the generative AI bandwagon: according to a new survey conducted by Salesforce and the Retail AI Council , retail executives estimate that 36% of their employees already are using generative AI today, with that figure projected to rise to 45% by 2025. Additionally, 93% of these retailers say they’re already using generative AI to support personalization of customer-facing communications like emails and product recommendations.

Retail 304

Retail SEO Operations Consumer Goods 304

Forrester eCommerce

MARCH 18, 2024

New legislation just passed in the US House of Representatives signals that TikTok regulation is coming. The core argument made by US lawmakers centers around US user data making its way into the hands of the Chinese government. There’s another issue at hand, however: TikTok’s influence over young US voters.

Marketing 410

Marketing Consumer Social Media Channel 410

Retail TouchPoints

MARCH 18, 2024

Google wants a bigger piece of the traffic driven by retail media advertising. To start getting it, the tech company has launched a new offsite retail media solution in closed beta. Lowe’s has signed on to be one of the first retailers to test the solution for what will be the first offsite retail media offering from Lowe’s One Roof retail media network on Google Search and Shopping inventory, according to a blog post that will be published today, which Retail TouchPoints reviewed in advance.

Retail 306

Retail Management Blog Channel 306

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Forrester eCommerce

MARCH 18, 2024

We reviewed 26 beauty brand websites to compare their direct-to-consumer strength and glean best practices for long-term success.

Consumer 410

Consumer B2C Retail Customer 410

Retail TouchPoints

MARCH 18, 2024

A 2022 U.S. government study found an annual average of 1.3 million nonfatal workplace violence incidents between 2015 and 2019. This is a rate of eight nonfatal violent crimes per 1,000 workers aged 16 or older. In addition to the safety risk to employees and customers alike, workplace violence incidents are costly to retailers. The National Institute for Occupational Safety and Health estimates that workplace violence costs employers more than $120 billion annually in claims, litigation, added

Retail 279

Retail Information Supplies Management 279

Retail TouchPoints

MARCH 18, 2024

As it seeks to find firmer footing, Joann has entered a Transaction Support Agreement (TSA) with a majority of its financial stakeholders and other parties that includes commitments for approximately $132 million in new financing. The 800+ -store crafts retailer has initiated voluntary prepackaged Chapter 11 cases in the U.S. Bankruptcy Court for the District of Delaware and is aiming to reduce funded debt on its balance sheet by approximately $505 million.

Operations 242

Operations Improvements Information Other 242

Fabric

MARCH 18, 2024

The post fabric and Bounteous x Accolite Deliver Blueprint to Power “Store of the Future” appeared first on Headless E-Commerce Platform | fabric.

eCommerce Platforms 246

eCommerce Platforms eCommerce 246

Retail TouchPoints

MARCH 18, 2024

Following a 200 -store test that limited customers using self-checkout to a maximum of 10 items, Target has rolled out Express Self-Checkout to its nearly 2,000 stores nationwide. The retailer also plans to open additional staffed POS lanes for shoppers who have more items, need help or who “just enjoy connecting with our team to help them get on their way sooner,” according to a company statement.

POS 227

POS Payment Services Customer Experience Operations 227

RetailWire

MARCH 18, 2024

Tyson Foods, the well-known food processing company, finds itself in hot water as calls for a boycott surge due to allegations of planning to employ migrants at its factories.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

MARCH 18, 2024

DoorDash is expanding its footprint in the beauty vertical, embarking on partnerships with Sally Beauty and MAC Cosmetics and expanding its relationship with Sephora. Consumers can now shop DoorDash for an array of beauty products and have them delivered in under an hour on average. “We see consumers ordering from retail categories more than ever before and trying out new categories earlier in their DoorDash journey,” said Shana Prevé, VP, Partnerships at DoorDash in a statement.

Supplies 220

Supplies Events Consumer Retail 220

365 Retail

MARCH 18, 2024

GO Outdoors is set to open a new store in Tamworth during the week commencing 18th March 2024, aiming to cater to the increasing interest in outdoor activities among the public. This expansion reflects the brand’s commitment to making high-quality outdoor gear accessible to more people, enhancing their outdoor experiences. Located at Ventura Retail Park, the store spans over 15,000 square feet and will employ a dedicated team of 25 staff.

Outdoor 113

Outdoor Clothing Events Customer 113

Retail TouchPoints

MARCH 18, 2024

Ebay has added luxury apparel to its consignment service , so sellers can now hand off the listing and selling of these goods to Ebay experts. After launching consignment services for designer handbags last year , Ebay saw heightened demand for pre-loved apparel : 22 pre-loved shirts, six pairs of pre-loved jeans, and eight pre-loved coats were sold every minute on the platform across the U.S., UK and Germany, the company reported.

Apparel 173

Apparel Shipping Labels Shipping Costs Fashion 173

365 Retail

MARCH 18, 2024

The Creative Retail Awards, in collaboration with Shop Drop Daily, is excited to announce the launch of a groundbreaking new Award – The Shop Drop Daily Concept of the Year Award. This prestigious Award celebrates the most innovative and inspiring branded concepts from around the world, as featured on Shop Drop Daily – the premier destination for cutting-edge brand experiences.

Retail 113

Retail Events Presentation Customer 113

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailWire

MARCH 18, 2024

Walmart self-checkout lanes are possibly being reserved for select customers like Walmart+ subscribers and delivery drivers as part of an experimental phase where different methods are being tested.

Customer 111

Customer 111

Practical eCommerce

MARCH 18, 2024

AI-produced content is faster, easier, and cheaper than human versions. Is it better? The post AI Can Kill Content Marketing appeared first on Practical Ecommerce.

Marketing 115

Marketing eCommerce 115

RetailDive

MARCH 18, 2024

Thanks to an agreement with lenders, stores will be open and vendors paid throughout the bankruptcy process, which could be completed next month.

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RetailWire

MARCH 18, 2024

Due to a steep drop in discretionary spending by customers, JOANN, the 81-year-old fabric and craft retailer based in Ohio, has filed for bankruptcy.

Consumer 111

Consumer Customer Retail Hobbies 111

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

TalkingRetail

MARCH 18, 2024

Richmond, the sausage brand, has kicked off a £2.6m marketing campaign including a TV ad, video-on-demand, outdoor posters, social media and in-store promotions. The “Good Times” brand campaign is designed to highlight the brand's “unique heritage whilst also providing a look ahead to the future… This story continues at Richmond sausages roll out new £2.

Outdoor 101

Outdoor Social Media Marketing Retail 101

Digital Doughnut

MARCH 18, 2024

This article provides you with foundational knowledge and benefits of utilizing SEO agencies in the ever-evolving digital marketing world. It outlines the significant impact of SEO and explains why hiring an SEO agency is crucial for enhancing your website's online visibility. Additionally, the article presents key reasons for enlisting an SEO agency's services for your business and how it can improve your organization's search engine rankings.

SEO 98

SEO Article Presentation Improvements 98

RetailDive

MARCH 18, 2024

Nancy Mair arrived amid a leadership shakeup at its off-price business that continued into last September with the appointment of a new president.

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100

Practical eCommerce

MARCH 18, 2024

This week: payment platforms, smart search, B2B commerce, resale programs, anti-fraud tools, logistics, customer experience platforms, and more. The post New Ecommerce Tools: March 18, 2024 appeared first on Practical Ecommerce.

eCommerce 87

eCommerce B2B Customer Experience Customer 87

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

MARCH 18, 2024

University of South Carolina guard MiLaysia Fulwiley will wear the Steph Curry shoes for the rest of her college career at the school.

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101

Salsify

MARCH 18, 2024

Learn how to preserve image quality and why it's important, plus the difference between lossy format and lossless format digital assets.

eCommerce Marketing 78

eCommerce Marketing eCommerce Marketing 78

RetailDive

MARCH 18, 2024

In addition to rolling out the express lanes, the retailer is giving managers more leeway to open and shut self-service lanes throughout the day.

Management 96

Management Retail 96

365 Retail

MARCH 18, 2024

Barbour has partnered with Oxfam, the international poverty-fighting organisation at Glastonbury to launch for the very first time, a Barbour Re-Loved jacket rental initiative. Taking place at this year’s Glastonbury Festival (Wednesday 26 June – Sunday 30 June), the Barbour Re-Loved rental service which consists of pre-loved jackets that have been upcycled, will be available through the Oxfam stores on the Festival site with all proceeds going to Oxfam.

Clothing 67

Clothing Events Customer Retail 67

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailDive

MARCH 18, 2024

The company's "Bold New Chapter" will feature automation, distribution center closures, and more.

Supplies 102

Supplies 102

TalkingRetail

MARCH 18, 2024

Central Co-op is raising minimum pay for colleagues to £12 an hour, alongside paid breaks and a suite of additional benefits aimed at enhancing colleague well-being and flexibility.

Retail 59

Retail 59

RetailDive

MARCH 18, 2024

The retailer is the first consumer brand to take advantage of a partnership between SoundCommerce and Cordial that unites data and personalization.

Channel 78

Channel Consumer Retail 78

TalkingRetail

MARCH 18, 2024

Following a collaboration with Ghostbusters Afterlife in 2021, Walkers is partnering with Sony to celebrate the release of Ghostbusters: Frozen Empire, through an on-pack promotion. The promotion is set to give shoppers a chance to win prizes every hour between 6am and midnight.

Retail 59

Retail 59

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data