Fri.Oct 06, 2023

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US online holiday sales to surpass $221B this year: Adobe

RetailDive

Online mobile spending will surpass computers for the first time and shoppers will turn more to buy now, pay later services, according to the report.

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How GenAI Will Reshape CRM’s Value

Forrester eCommerce

Are we right to expect the same superpowers and natural dialogue that J.A.R.V.I.S., the AI assistant, brings to Iron Man as what generative AI (genAI) will bring to CRM?

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6 Logistics Metrics that Determine a Brand’s Holiday Success or Struggle 

Retail TouchPoints

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) provider. To succeed in the holiday peak season and ensure seamless fulfillment, deliveries, and returns, it’s essential for these partners to monitor key metrics, analyze operational data and maintain communicatio

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Introducing Forrester’s Generative AI Consumer Outlook Quarterly Blog Series

Forrester eCommerce

Generative AI continues to be the topic du jour, as businesses race to understand the technology for fear of being left behind. But what about consumers? Forrester is closely tracking this. I’ll be taking you through how consumers know, feel, and use Generative AI every quarter.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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QVC, Selma Blair and Isaac Mizrahi Launch Accessible Fashion Line

Retail TouchPoints

QVC has launched an accessible fashion collection, designed by Isaac Mizrahi, inspired by QVC Brand Ambassador for Accessibility Selma Blair and developed via collaborative efforts with the disability community. The collection’s first assortment, which debuts on QVC on Oct. 6, 2023 at 1 p.m. ET, features 15 styles including shirts, sweaters, jackets, pants and accessories.

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More than half of shoppers plan to buy more private brands in the future, report finds

RetailDive

Ninety percent of participants in a recent survey said they would be somewhat or very likely to continue buying store brands if inflation or grocery prices come down, according to FMI – The Food Industry Association.

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More Trending

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One third of UK shoppers have finished Christmas shopping by Black Friday

365 Retail

New research from Checkout Finance provider, Divido , has found that over a third (35%) of Christmas shoppers plan to make most of their purchases between now and Black Friday weekend. Furthermore, Gen Z, those aged 18 – 24, (32%) and Millennials, those aged 25 to 34, (43%) are more likely to do their shopping between now and black Friday compared to nearly half of boomers, categorised in this survey as those aged 55 – 64, (49%) who are more likely to do this between the 1 st – 16 th December.

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Mizzen+Main Plans to Open 10 Stores by End of 2023

Retail TouchPoints

Menswear brand Mizzen+Main is expanding its brick-and-mortar footprint by opening 10 new stores through 2023 and plotting more for 2024. The Texas-based merchant has a pretty substantial presence in the Lone Star State, with stores in Austin, Dallas, Fort Worth and Houston. But now Mizzen+Main is focused on opening expanding to new states: the company recently expanded to Scottsdale, Ariz., and already has a presence in Oklahoma City and Tampa, Fla.

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Levi’s posts flat revenue for Q3, cuts full-year guidance

RetailDive

The company cut its outlook for the second consecutive quarter, stating its approach was cautious due to macro-environment uncertainty.

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Inside Liquid Death’s Killer Growth Playbook

Retail TouchPoints

For some, Liquid Death represents an exciting and inspiring example of a CPG brand rewriting the rules of brand marketing. For others, it’s an overhyped DTC business that is trying to remain relevant. But no matter where you fall on this spectrum, you simply cannot ignore the brand’s impact. Liquid Death has shaken up the bottled water space. With packaging reminiscent of a hipster IPA and an edgy brand strategy that equally sparks adoration and disgust from the public, the brand has seen incred

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Brooklinen appoints new CEO

RetailDive

Billy May takes on the chief executive role as the company expands its wholesale network through a deal between its subbrand, Marlow, and Walmart.

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Yankee Candle Lights Up Holiday Season with 5 Pop-ups

Retail TouchPoints

The Yankee Candle Company will operate five pop-up shops through the end of 2023 to spotlight its top-selling seasonal fragrances. Customers can now visit the stores to experience the Yankee Candle Bright Lights holiday collection before it officially launches at the end of October. The pop-ups are located in: Williamsburg Premium Outlets, Williamsburg, Va.; The Shoppes ta Farmington Valley, Canton, Conn.; Harlem Irving Plaza, Norridge, Ill.; Tanger Outlets, Sevierville, Tenn.; and Summit at Fri

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The Weekly Closeout: Lowe’s partners with Carhartt and JLo Beauty launches at Macy’s

RetailDive

The workwear brand is coming to Lowe’s, while Jennifer Lopez’s skin care and beauty line is at the department store just in time for the holidays.

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Nike’s.SWOOSH Blends Digital and Physical with New Sneaker Drop

Retail TouchPoints

Nike is releasing the first physical sneaker design tied to its.Swoosh Web3-enabled platform. The Air Force 1 Low “Tinaj” sneaker, which is valued at $120 , is exclusively available for members via Nike’s SNKRS application. Only.Swoosh members who have purchased and revealed an Our Force 1 (OF1) virtual box will be eligible for the “Tinaj” sneaker, according to a blog post from Nike.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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What Is the GA4 Reporting Identity?

ROI Revolution

Google Analytics 4 (GA4) comes with a feature called reporting identity. The GA4 reporting identity empowers businesses to have some control over how users are identified in reports. In this blog, you’ll explore the answers to questions like: What is the reporting identity in GA4? What is thresholding? How do GA4 reporting identities impact thresholding?

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What Is Value Chain in Retail?

RIS News

The retail value chain is a complex and interconnected series of activities that spans from product creation to customer satisfaction. Learn more.

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Our Place launches on Amazon

RetailDive

The move adds to the DTC cookware brand’s channel expansion in recent years, which has also included opening stores of its own.

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US Restaurant Employment Recovers to Pre-Pandemic Levels

RetailWire

Restaurant employment in the U.S. has rebounded to pre-pandemic levels, a milestone achieved for the first time in three and a half years. The Bureau of Labor Statistics revealed a surge of 61,000 jobs in the food service sector in September, contributing significantly to the broader recovery in leisure and hospitality, which saw 96,000 jobs.

Leisure 81
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Why Olaplex created a faux product to address dupe culture on TikTok

RetailDive

Chief Marketing Officer Charlotte Watson detailed how the brand’s fictitious Oladupé product is helping it communicate value and authentically reach the beauty community.

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Gen X and Millennials Now Outspend Gen Z on Buy Now, Pay Later Services

365 Retail

Millennials and Gen X said they spent more than Gen Z when it comes to using buy now, pay later for online shopping over the past 12 months according to the latest Q3 2023 Consumer Pulse survey from a global information and insights company TransUnion. Compared to 54% of Millennials and 39% of Gen X who reported spending spent above £500, only 35% of Gen Z said they spent above this amount.

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4 Loyalty Program Examples in the Electronics Industry

Smile.io

The electronics industry is only getting bigger. As technology evolves and more tech products become available and accessible to more consumers, the rise in competition naturally happens. Different ecommerce brands emerge offering tech products targeted at different demographics. It’s estimated that the electronics market was valued at 740.79 Billion (USD) in 2022.

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AVON, Virgin and LOUNGE confirmed to speak at MoEngage’s #GROWTH Summit London 2023

365 Retail

MoEngage , the leading insights-led customer engagement platform, has announced that AVON, Virgin Experience Days and LOUNGE will be among its keynote speakers at #GROWTH Summit London , the event that showcases the leading voices and sharpest minds in marketing and commerce. Taking place on Thursday, 19 October 2023 at Kimpton Fitzroy in London, #GROWTH Summit brings together leaders from Europe’s most progressive brands for a high-octane, invite-only event for entrepreneurs, growth marketers a

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Next Stop Glamour: The Concierge Club’s Buzzy & Chic Union Station Event

Canadian Special Events

On the evening of September 28th, 2023, The Carriage Way at Toronto’s Union Station became the stage for an epic event that had influencers buzzing with excitement. The brains behind this unforgettable experience? None other than The Concierge Club who orchestrated an evening that showcased the evolution of Canadian fashion retailer Dynamite. Dynamite is shifting its marketing strategy to reposition itself as a one-stop fashion destination for stylish, urban, career women 25 to 35 years of

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Abbot Ale partners with English Heritage

TalkingRetail

Abbot Ale has partnered with English Heritage to offer drinkers the chance to win a number of unique stays and annual memberships. Abbot Ale has partnered with English Heritage to offer drinkers the chance to win a number of unique stays and annual memberships this Autumn, when they buy selected can packs of the traditional.

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How to Check Domain Authority (DA) and Page Authority (PA) For Free

Digital Doughnut

Domain Authority (DA) and Page Authority (PA) are two scoring factors developed by Moz. PA determines how a specific page will rank on SERP while DA determines how a specific domain will perform on SERP.

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Independent retailer body welcomes extra investment in UK towns

TalkingRetail

The British Independent Retailers Association (Bira) has welcomed the government’s pledge to invest in 55 towns over the next decade. Each of the towns would be given a £20m fund for the local councils to spend as they wish on schemes including reviving high streets, tackling anti-social behaviour, improving transport and bolstering the local economy.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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How to Find Customers Online: A Guide for Retailers

Korona

Customer acquisition is one of the biggest retail challenges. Check out this guide on how to find customers online to give your store a boost!

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Morrisons Daily adds more stores as expansion continues

TalkingRetail

Morrisons Daily has opened another two stores as it heads towards its target of 1,000 by the end of its financial year on 1 November. The latest franchisee store is the long-established AM Harris in Newport, Wales, which opened in its new format this week. The store, in the Croespenmaen area, offers food-to-go and has.

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Walmart in Mexico Faces Antitrust Panel for Alleged Monopolistic Practices

RetailWire

Walmart’s Mexico division, known as Walmex, is set to appear before an antitrust panel following allegations of monopolistic practices related to the supply and wholesale distribution of consumer goods. This comes after a three-year investigation by Mexico’s antitrust regulator, Cofece. Walmex has been granted 45 days to present its arguments and evidence, affirming that it.

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KP Snacks announces £1m investment in McCoy’s Epic Eats

TalkingRetail

KP Snacks has announced the launch of a new £1m media investment to promote its McCoy’s Epic Eats product range. Running until early December across multiple channels including radio, Out of Home and social, the campaign will drive awareness of the brand’s latest additions: McCoy’s Epic Eats Chip Shop Curry Sauce and McCoy’s Epic Eats Bangin’ BBQ. John.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.