Wed.Sep 13, 2023

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Don’t Be A Passive Bystander — Take An Active Approach To Insider Risk

Forrester eCommerce

One of Forrester’s best practices for managing insider risk is to turn your employees into advocates for the program. Get five tips for how to do that in this preview of our upcoming Security & Risk event in November.

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As Advertisers Shift Budgets into Retail Media, IAB Releases Measurement Standards

Retail TouchPoints

The Interactive Advertising Bureau (IAB) has released a preliminary framework to standardize retail media measurement. The framework was developed in collaboration with the Media Rating Council (MRC) as well as 55 companies with a stake in the performance of retail media, including The Mars Agency , Albertsons Media Collective , Google , Unilever U.S. , Criteo , Best Buy Ads , Kroger Precision Marketing , Target , Vibenomics and Colgate-Palmolive.

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Power Up Your Customer Success And Customer Marketing Partnership

Forrester eCommerce

During my freshman year of college, I took a required seminar on Western civilization. Having only attended public school with traditional instruction formats, I was confused and then deeply concerned by sitting around a table with 12 classmates and the professor, discussing the classic books assigned.

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Fanatics Names Opendoor, GoDaddy Veteran as New Commerce CEO

Retail TouchPoints

Fanatics has appointed Andrew Low Ah Kee as CEO of Fanatics Commerce, the company’s largest business unit, effective immediately. Low Ah Kee is replacing former Fanatics Commerce CEO Doug Mack, who announced his retirement last month, and will report to Michael Rubin, Chairman and CEO of Fanatics. Mack will stay on through the rest of this year to ensure a smooth transition and will continue as a special advisor to Rubin and Fanatics in the future.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Planifier 2024 : L’excès de prudence est à éviter

Forrester eCommerce

Malgré des prévisions incertaines, les leaders européens doivent éviter un excès de prudence et investir sur les points forts.

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Target Partners with Philanthropic Jewelry Brand Kendra Scott

Retail TouchPoints

Target has entered a long-term partnership with Kendra Scott to launch an exclusive collection and dedicated shopping experience. Debuting on Oct. 22, 2023, the collection will feature more than 200 newly designed jewelry and accessories items at prices starting at $15 , with the majority of items priced under $40. The collection will be available online and via the Target app and, in select stores, at a dedicated Kendra Scott at Target experience within the jewelry and accessories department th

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More Trending

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How Speeding up Chargeback Resolutions can Boost Retailers’ Profits

Retail TouchPoints

Commerce is expanding rapidly, especially within the retail sector. Recent data shows that overall U.S. retail sales have increased 8.8% year-on-year, with ecommerce specifically up 8.4%. However, challenges are inevitable, despite the resilient consumer spending we’ve seen earlier in the year. For example, purchase confusion can arise (and does) when a customer sees unfamiliar names or references on bank statements.

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FASTR Frontend: Quizzes

Fastr

In this short video tutorial , you'll get a behind-the-scenes look at how FASTR Frontend enables ecommerce brands to create sales-driving quizzes for their sites.

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Williams-Sonoma Deploys New Tech to Gain Single View of Customer Across Multiple Brands

Retail TouchPoints

Williams-Sonoma will deploy a suite of solutions from Salesforce to get a 360-degree view of its customers across its many brands, which include Pottery Barn , West Elm, Williams Sonoma Home, Rejuvenation, Mark and Graham and GreenRow. “We put our customers at the center of everything we do and are constantly focused on finding new ways to better serve them,” said Laura Alber, CEO of Williams-Sonoma in a statement.

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Business Intelligence: The Untapped Potential of Foot Traffic Analysis

Wiser

Understanding the dynamics of your business is crucial for its success. One effective way to gain valuable insights is by measuring foot traffic, a metric that offers a wealth of information about your physical store’s performance and customer behavior. Foot traffic data can be a game-changer for your business. It allows you to analyze peak shopping times, assess the effectiveness of your marketing campaigns, and understand how customers move within your store.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Tech Transformation Podcast: Kimberly-Clark’s Jeannette Chantalat On New KPIs for Sustainable Innovation

RIS News

Learn how Kimberly-Clark is using their vast reach to understand consumers at very local levels — and then marrying it with technology to meet consumer needs in new and more sustainable ways.

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Walmart expands Express Delivery to 10 pm

RetailDive

The retailer’s Live Shopper feature lets customers make last-minute changes while their order is being fulfilled.

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Amazon Taps AI to Expand Sellers’ Ecosystem and Supply Chain Capabilities

RIS News

Amazon is building out its supply chain services for sellers, offering merchants the ability to distribute products from its warehouses to physical stores and fulfillment centers.

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Target partners with Kendra Scott in time for the holidays

RetailDive

The collaboration on a collection of affordable jewelry and accessories will hit stores with holiday shoppers in the mood for good deals.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Stepping Into Success: Viscata’s Data-Fueled Journey To Elevated Customer Experiences

RIS News

In this conversation with RIS News, Viscata’s operations director, Guillaume Benoit outlines how taking a data-driven approach has allowed the company to improve its handmade products and services, improve return rates, and get closer to the needs of

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Types of SEO: Content vs. Technical

ROI Revolution

Anyone who works on search engine optimization (SEO) will tell you there are several types of SEO. Some only differentiate between on-page and off-page SEO. Others draw the line between white-hat and black-hat SEO. Today, we’re going to cover: Content SEO Technical SEO How Content & Technical SEO Work Together Content SEO Content SEO focuses on generating high-quality, helpful content, including text, images, and video.

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Walmart Extends Express Delivery and Real-Time Texting Hours

RIS News

Walmart is offering 90-minute or less delivery later, including real-time texting with a personal shopper to discuss substitutions or add last minute items. Learn more.

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Mars and Galaxy milk drink now available in cans

TalkingRetail

Mars Chocolate Drinks and Treats (MCD&T) has launched its milk drinks Mars and Galaxy in a new 250 ml can format. The move is part of the company’s drive for more sustainable packaging that can be more easily recycled and if successful is likely to rolled-out to other variants within the range, alongside the existing.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Tech Transformation Video: Jeannette Chantalat of Kimberly-Clark On Cross-Functional Innovation

RIS News

Learn how Kimberly-Clark works cross-functionally and with its retail partners to more accurately measure the impact of sustainable innovation.

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Tommy John appoints new CEO

RetailDive

The underwear brand will focus on wholesale expansion under Cheryl Abel-Hodges, who previously served as CEO of Calvin Klein.

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Bloomingdale’s and Express Get New CEOs

RIS News

Olivier Bron is taking on the role of CEO at Bloomingdale’s (owned by Macy’s) while Stewart Glendinning becomes CEO and a member of the board of directors at Express. Learn about the roles.

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Fanatics Commerce names new CEO

RetailDive

Andrew Low Ah Kee is taking over the role after previous chief executive, Doug Mack, announced his retirement.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How to Get Traction to Your New Ecommerce Store

Prisync

Driving traffic to an online store in this competitive environment is difficult. Check out these tactics to get traction to your new store.

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Birkenstock files for IPO as it eyes global growth

RetailDive

Private equity firm L Catterton will control a majority of voting power on outstanding shares.

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How Online B2B Marketplaces Are Shaping the Future of Procurement and Sustainability

365 Retail

B2B commerce underwent a significant revolution during the pandemic as many buyers were forced to look for alternative suppliers online. But there has been a further shift more recently, as businesses grapple with a challenging macroeconomic climate. Prices of materials and ingredients have risen exponentially, and global freight costs have seen three-digit increases.

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REI brings on Levi’s vet to lead merchandising team

RetailDive

Jackie Major has joined the retailer as its new vice president of merchandise planning and inventory management.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Retailers investing £646m to expand services in communities

TalkingRetail

The 2023 Local Shop Report has revealed the significant investments that convenience retailers are making to provide a wider range of services to their customers and to make a positive contribution to their communities. The report provides a comprehensive analysis of the convenience sector over the last 12 months looking at colleagues working in the.

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Beyond Data Protection: How ISO 27001 Empowers Marketing Resilience

Digital Doughnut

We live in a progressively digitalized world where data breaches and cyber threats have become all too common. Safeguarding sensitive information has taken center stage especially for businesses. One of the most comprehensive and globally recognized standards for information security management is ISO 27001.

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KP adds euroholes to its PMPs

TalkingRetail

KP Snacks is innovating the design of its KP Nuts £1.25 PMP range by adding euroholes to each new pack. By adding euroholes to its PMP range, KP Nuts is supporting retailers to simplify their merchandising with the ability to hang the new products on prongs or clipstrips effortlessly, positioning Nuts products with high visibility.

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Ali Azhar - Decoding QR Codes: Types, Applications, and Their Role in Connected Packaging

Digital Doughnut

At the Connected Packaging Summit, Ali Azhar from Tetra Pak took the stage to discuss the rising significance of serialised QR codes in reshaping the world of packaging.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.