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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

Optimizing customer loyalty is essential for improving the lifetime value of current customers. While most retailers offer live chat on their websites, only 48% offer live chat in the cart — a critical step in conversion. To thrive, communication and engagement tailored to each customer is critical.

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The 48-Hour Deadline: Intertape Polymer Group Beats Walmart GDSN Deadline | Salsify

Salsify

Download our case study to learn how its team beat its 48-hour deadline to set up a GDSN data pool and list its products to Walmart. It lacked a Global Data Synchronization Network (GDSN) data pool — a critical requirement for Walmart’s in-store listings.

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Retailers: Are You Using Delivery Personas to Improve Financial Performance and Customer Loyalty?

Retail TouchPoints

Unfortunately, when it comes to home delivery, most retailers treat customers monolithically and miss the opportunity to use delivery persona concepts that can lower delivery costs, increase revenue and improve customer loyalty. What are delivery personas?

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Geek Squad Home Health Program Cuts Remote Monitoring Tech Setup Time by 50%

Retail TouchPoints

A program pairing Best Buy ’s Geek Squad and health care company Geisinger has cut the time needed to set up remote monitoring for chronic conditions in half , from an average of 96 hours down to 48 hours.

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How to Improve your Health & Fitness Welcome Series Emails

Klaviyo

It makes sense that this tactic would work well for this industry: shoppers are generally looking for effective ways they can improve their health or fitness goals which typically involves a process of research, reading, and finally, action. The final touch goes out 48 hours later, delivering a clear call-to-action to try their product.

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Clothing, Home Décor and Travel Purchases Expected to Soar Over Memorial Day Weekend

Retail TouchPoints

This Memorial Day offers retailers an opportunity to benefit from pent-up demand: 48% of Americans plan to shop for something over Memorial Day weekend this year, according to a survey by BlackFriday.com conducted through Kelton.

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Turning Criticism into Opportunity: A Guide for Merchants to Deal with Negative Online Reviews

Retail TouchPoints

The key is to remember that when properly wielded, negative reviews can also provide valuable feedback that can help improve your business. Try to respond within 24 to 48 hours of receiving the review. It also provides an opportunity to obtain additional feedback and improve your business processes. Remain calm.