Optimizely

JULY 25, 2019

This is a key differentiator in winning customers’ loyalty , as two-thirds of consumers believe that it is important for brands to automatically adjust content based on their current context. With the right customer data, you can personalize your marketing in real-time across channels, platforms, and devices.

Marketing 150

Marketing Recommendation Channel B2C 150

Retail TouchPoints

SEPTEMBER 17, 2020

With this accountability comes the need to think deeply about how all customer touch points connect to deliver an agile, profitable and personal experience that resonates with each and every customer. Until now, personalization as a retail tactic has been primarily siloed across channels. Let’s take a look.

eCommerce 178

eCommerce Mobile Channel Customer Loyalty 178

Optimizely

SEPTEMBER 4, 2018

Even if you’ve created a robust ecommerce marketing strategy, doing the wrong thing at the wrong moment could chase away even your very best customers. Making a big mistake can actually undo all the hard work you’ve done to build your brand, engage your buyers, and encourage customer loyalty.

eCommerce Marketing 231

eCommerce Marketing eCommerce Marketing Omnichannel 231

RetailMinded

JULY 8, 2021

Whether your business is engaged purely online or accepts transactions through physical stores, it needs to be digitally present. The downside of conventional marketing is that it’s hard to touch base with clients if you don’t have their contact information and customer data. Increases Customer Loyalty .

Marketing 106

Marketing Retail Customer Loyalty Social Media 106

Optimizely

JUNE 13, 2019

You don’t always have to understand why exactly your customers make the choices they do — you just have to know that they are doing it and use that data to your advantage to drive customer loyalty. The key to getting customers to give you this information is to present it in the right way.

Customer 270

Customer Outdoor Social Media Customer Loyalty 270

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. The key to wielding big data in such a way as to make it work for you demands you focus on two things: Your circle of competence. To keep the data small, and function within your area of expertise.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Optimizely

APRIL 5, 2018

According to Market Realist , “Nike has been using the DTC channel to make brand statements, as well as push sales of premium products. Its control over the channel gives the company greater leeway over pricing, inventory, and merchandising decisions. percentage point expansion in its gross margin each year through fiscal 2020. ”.

B2C 170

B2C Consumer Shipping Costs Supplies 170

Ecommerce Platforms

MARCH 14, 2023

After that, plans include: Starter: $20 per month for an up to 60-day chat history, basic widget customization, data security, ticketing support and more. At present, Shipbob doesn’t offer any direct prices for its services on its website. You can also collect photos and videos in reviews.

BigCommerce 118

BigCommerce Shipping Costs Payment Services Fulfillment 118

Smile.io

AUGUST 30, 2023

“In simple terms, our typical customer discovers the brand either via social channels, press, or word of mouth. When email marketing is such an important part of your customer experience, you need a great tool for it. Luckily, there’s a Shopify app to do the work for you! Enter Klaviyo.

eCommerce 53

eCommerce Merchant Services Payments Subscription 53

Kissmetrics

JUNE 9, 2017

If you have a massive collection of customer data but aren’t using it in any meaningful way, this represents an untapped opportunity for business growth. If this sounds like you, don’t feel bad, there are steps you can take now to start getting a return on your data collection immediately. Develop New Products.

Customer Retention 205

Customer Retention Customer Data Information PPC 205

ESW

MAY 23, 2018

By bypassing retailers, brands are able to foster long-term relationships directly with their customers. They also gain control over the transaction, user experience, and customer contact information, which are crucial to generating repeat purchases and customer loyalty.

Consumer 122

Consumer Payment Services Shipping Costs Payments 122

Sailthru

JUNE 12, 2018

The most frequently-cited internal barrier to customer loyalty was “lack of consistent marketing efforts and communication,” chosen by 51% of respondents. Lack of personalization , chosen by 27% as a reason customers don’t become more loyal, presents similar issues. Yes, that can be a technology problem.

Customer 60

Customer Customer Retention Omnichannel Technology 60

Sailthru

NOVEMBER 16, 2017

Though this brand got an early start in the art seller community, they don’t take broad strokes with their customer experience. Personalization and customer data is paramount for overstockArt and they’ve worked to establish their brand as thought leading and engaging all for the sake of solid customer loyalty.

Customer Experience 60

Customer Experience Customer Arts Customer Loyalty 60

Algopix

JULY 22, 2023

The Role of Reporting Tools in eCommerce Monitoring Performance Metrics Effective reporting tools compile data from various sources and present it in a coherent format. Understanding Customer Behavior Customer behavior insights are invaluable for improving customer retention and loyalty.

eCommerce 99

eCommerce eCommerce Analytics Social Media eCommerce Platforms 99

RetailMinded

FEBRUARY 18, 2023

Invest in Personalization Personalization is an efficient strategy to boost repeat engagement and customer loyalty over time. It fosters a strong connection with the customers by helping you craft relatable experiences for them. In fact, 93% of customers use a coupon or discount code while making purchases.

Social Media 52

Social Media Customer Retention Subscription Retail 52

GetElastic

OCTOBER 5, 2017

With all these new touchpoints, it’s important to ensure customer experience consistency and continuity. Why, for example, customers ask, “Don’t I get the same offers and discounts across all channels? The cIoT is going to make a “unified customer experience” even more difficult.

Consumer 137

Consumer eCommerce Marketing Customer Experience 137

GetElastic

OCTOBER 5, 2017

With all these new touchpoints, it’s important to ensure customer experience consistency and continuity. Why, for example, customers ask, “Don’t I get the same offers and discounts across all channels? The cIoT is going to make a “unified customer experience” even more difficult.

Consumer 137

Consumer eCommerce Marketing Customer Experience 137

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. This strategic move helped boost customer loyalty and incentivize repeat purchases.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Omnisend

FEBRUARY 8, 2023

This includes: Email preheader and header Hero image Email body Product listing and recommendations Discount codes Ideally, the email automation software should also let you add custom fields to different emails to personalize further how you communicate with customers. For example, let’s imagine a customer abandons their cart.

Shipping Costs 78

Shipping Costs Recommendation B2C B2B 78

Kibo

JANUARY 24, 2022

COVID, in essence, flipped those priorities because customers suddenly expected to be able to buy online and have more flexible pick-up options. So, retailers quickly had to figure out how to create a more seamless, omni-channel experience, while being more nimble and offering things such as BOPIS (buy online, pickup in-store) or delivery.

Shipping Costs 62

Shipping Costs Definition Recommendation Improvements 62

Ecommerce Platforms

JANUARY 18, 2021

Multi-store: You're provided with a centralized place for monitoring purchases and customer data, creating gift cards, and tracking your inventory. Integrated payments: These include mobile payments, refunds, compliance, and flexible payments, whether customers are in-store or online. . There are also webinars available. .

lightspeed 145

lightspeed POS Shopify Payment Services 145

Payoneer

FEBRUARY 22, 2023

However, these challenges present unique opportunities for businesses to differentiate themselves by offering secure payment options and reliable delivery services. By building trust with their customers, brands can overcome these challenges and build a strong ecommerce website in Nigeria.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Kibo

JANUARY 16, 2023

Ava Aprin, Kibo’s Head of Partnerships & Alliances, presented an AWS Retail TechTalk about why leading companies are choosing composable commerce. With composability, retailers can be agile and flexible, and only implement the capabilities they need to meet customer expectations. Unify complex data with a single UI.

Subscription 62

Subscription Shipping Costs Fulfillment Customer Experience 62

Ecommerce Platforms

FEBRUARY 23, 2023

This includes order numbers, sales metrics (such as a breakdown of where your sales have come from (online store, Facebook, in-store)), account management features, order details (order numbers, fulfilled and unfulfilled orders, and unpaid orders), customer data, and more. You’re also level 1 PCI security compliant.

BigCommerce 104

BigCommerce Shopify Payment Services Shipping Costs 104

Ecommerce Platforms

NOVEMBER 27, 2019

when you want to take payments when someone doesn't have their card present. Another point to note is that there are additional fees that you might end up paying for Square if you want to access advanced tools like payroll ($34 per month) , or customer loyalty features. Offline, you can also access keyed-in purchases for 2.5%

Payment Services 104

Payment Services Merchant Services Payments POS 104

Ecommerce Platforms

JULY 8, 2019

Customer Relationship Management: A solid POS system should help you manage your customer data accordingly, as well as boost sales through promotions. A few of the basic features you should look out for include customer profiles, gift cards, email marketing, discounts, etc. And that’s just the tip of the iceberg.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Ecommerce Platforms

OCTOBER 14, 2019

These are commoditized niches, where it's very difficult to build a brand or earn customer loyalty through product quality, due to the simple fact that there may be a ton of players in the market, and the product of same or similar quality may be available from a wide variety of sources. Consider LinkedIn as a growth channel.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

Ecommerce Platforms

DECEMBER 23, 2019

A CRM software is capable of piecing together all every single bit of data it collects about your leads, and then use the resultant insights to systematically target individuals with personalized messages across multiple channels. And speaking of which, HubSpot CRM covers all the core channels where ecommerce sales processes occur.

Social Media 129

Social Media Management Multi-channel Mobile 129

ROI Revolution

AUGUST 5, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JULY 1, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 2, 2021

Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. billion in 2020. billion in 2020.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

OCTOBER 7, 2021

Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. billion in 2020. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Unpredictable shopping habits and behaviors, the ever-present dangers of another pandemic wave, and the volatility of a market that soared unexpectedly last year will make this holiday season a time of ecommerce instability. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. million from 72.8

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

JANUARY 5, 2022

Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. billion in 2020. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78