Retail TouchPoints

APRIL 1, 2024

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. This focus on CX isn’t just a passing trend but rather a fundamental shift in consumer behavior.

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Retail Customer Experience Customer Retention Technology 274

Retail TouchPoints

DECEMBER 12, 2023

Online retailer Zulily , once a Silicon Valley darling, has begun the process of winding down its business, with court filings indicating plans to close its Seattle headquarters as well as warehouses in Nevada and Ohio and a liquidation sale underway online. In its separate lawsuit, which was filed in U.S.

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Retail Online Retail Operations Management 242

365 Retail

JUNE 26, 2023

That’s the pot of money UK consumers spent last year on online businesses with clothing and household goods the most popular retail items purchased through the internet. Because that’s the business that consumers will choose first. That’s why it is critical to make sure your SEO is working.

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SEO Online Retail Retail Arts 98

Retail Technology Review

JULY 7, 2020

Consumer confidence in the UK appears to be rising as online retail grew sharply since the reopening of shops on the 15 June, data from ecommerce expert Emarsys shows.

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Online Retail Retail eCommerce Consumer 158

UpSellIt

FEBRUARY 12, 2021

Despite growing economic concerns at the hands of global pandemic, the online luxury retail market is growing. While traditional conversion strategies work for online retailers, there are specific considerations to be made for luxury retailers. Conversion Optimizations Strategies for Luxury Online Retailers.

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Conversion Optimization Online Retail Retail Recommendation 117

IntelligenceNode

JANUARY 24, 2024

A new year has begun, signaling a time for re-evaluation and strategic planning in the retail sector. This period is crucial for understanding evolving consumer preferences and integrating this knowledge. The post The 2024 Online Retail Guide: 40 Statistics for Strategic Success appeared first on Blog.

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Online Retail Retail Blog Consumer 52

Retail TouchPoints

SEPTEMBER 2, 2022

The acceleration of the digital economy has led to technological innovation in many aspects of retail operations. New tools make data available to retailers like never before and are the linchpin to improving efficiencies, reducing waste, saving energy and assessing overall carbon footprint. Making the Warehouse Energy Efficient.

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Online Retail Shipping Costs Retail Supplies 217

365 Retail

NOVEMBER 6, 2023

In 2022, e-commerce was responsible for almost 19% of retail sales worldwide, and this figure is expected to grow to close to a quarter of total global retail sales by 2027 if current trends persist. However, reports suggest that global online retail sales for the beauty and health industries will reach nearly $450 billion by 2027.

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Online Retail Beauty and Health eCommerce Retail 52

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. One in four consumers are shopping more with small brands. on average.

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Consumer Shipping Costs Shipping Small Business Retail 310

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. This reduction in fraud liability can result in significant cost savings for retailers.

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Merchant Services Payment Services Payments Retail 257

365 Retail

OCTOBER 25, 2023

The UK’s appetite for buying online is the highest in Europe, with more than a quarter of retail sales now made through the internet. The aim of the reform is to introduce steps which ensure that products bought online are as safe as those bought on the high street. What could the new legislation mean for online retailers?

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Online Retail Small Business Retail Retail Information 62

Retail TouchPoints

JULY 21, 2020

The uncertainty created by COVID-19 and the gradually loosening lockdowns mean it’s harder than ever for online retailers to know how and where to focus their energies when it comes to search. They can capitalize on opportunities by creating, updating and optimizing content that reflects the changes they’re seeing.

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Online Retail SEO eCommerce Retail 185

Retail TouchPoints

JUNE 7, 2023

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. For the past decade or so, big-name retailers have turned to designers and experiential agencies to create multisensory atmospheres in stores. virtual reality). 74% of U.S.

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Technology Retail Customer Experience Presentation 256

Retail TouchPoints

FEBRUARY 16, 2024

trillion by 2027 – representing over 20% of overall retail sales. With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys. In the U.S.,

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Customer Experience Payment Services Improvements Customer 243

Retail TouchPoints

JANUARY 2, 2024

With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail space need to be effectively innovating to keep up. Use Existing Data and Research to Find New Revenue Streams Launching a new revenue stream can be costly, risky and time-consuming. Take E.l.f.

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Improvements Retail Mobile Customer Experience 216

Retail TouchPoints

APRIL 1, 2021

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion of consumer credit cards in the 20th century. consumers have now used a buy now pay later (BNPL) service. . The BNPL Generation. A Win for Merchants Too. Repeat purchases. No chargeback risk.

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Merchant Services Payment Services Online Retail Payments 251

Retail TouchPoints

DECEMBER 27, 2022

retail sales excluding automotive increased 7.6% The index, which was not adjusted for inflation, measured in-store and online retail sales across all forms of payment. The payment company saw that online sales grew 10.6% of total retail sales, up from 20.9% year-over-year for the period from Nov. 1 though Dec.

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Automotive Retail Gifts Online Retail 256

Retail TouchPoints

SEPTEMBER 18, 2023

This holiday season, though prices are still high and purse strings remain tightened, there’s slightly more stability inherent in the current retail environment that will bring more clarity to the numbers. Retailers will leverage this moment to focus on operational efficiencies and consumer connection.

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Retail Gifts Recommendation Consumer 270

Frooition

AUGUST 26, 2022

The cost of living crisis caused by rising energy costs and the subsequent squeeze on household budgets will hit online retail businesses hard this winter. Christmas 2022 is going to be challenging for many retailers. 10 Tips To Help Online Retail Businesses Survive The Cost of Living Crisis.

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Online Retail Small Business Retail Retail B2C 105

ChannelAdvisor

JUNE 2, 2022

ChannelAdvisor Brand Analytics gives brands the ammunition they need to grow in the most beneficial areas and defend their position in online retailer relationships. Assortment strength among top online retailers. Online retailers are free to set their own prices. Prices and promotions. Content and reviews.

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Online Retail Retail Webinar Channel 92

Wiser

DECEMBER 20, 2023

Analyzing the holiday retail trends of 2023 can illuminate the path forward for brands and retailers and clarify the steps they need to take to stay competitive. Data can help identify the promotional strategies that resonated with consumers, the products that flew off the virtual shelves, and the ones that didn’t.

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Retail Shipping Costs Leisure Gifts 147

Retail TouchPoints

DECEMBER 18, 2023

Now the site, which gets its revenue from ad sales, is preparing to become a retailer, potentially selling animal-themed apparel or souvenirs. Co-founder Christopher Weber shared how the fast growth of the site’s community has smoothed its path toward becoming an online retailer. In terms of content, we’re constantly testing.

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Consumer Social Media Article Apparel 191

365 Retail

NOVEMBER 25, 2022

UK online retail businesses could increase their gross sales by up to £200 million during the 2022 Black Friday weekend (25th – 28th November) if failed payments are avoided, according to the latest analysis by BR-DGE ’s failed payments calculator. Over the course of the Black Friday weekend, 8.4%

Merchant Services 98

Merchant Services Payment Services Online Retail eCommerce 98

365 Retail

OCTOBER 27, 2022

Q4 can be a busy and fast-paced time so without the right finance management, it’s easy to fall through the retail cracks. It can be daunting to try and stand out from the crowd and compete against the retail giants during the Money Quarter. Once you hit those goals, you can hit the big bucks. 2 – Managing your cash and budgets.

Online Retail 98

Online Retail Retail Supplies Banking 98

Retail TouchPoints

AUGUST 3, 2023

Retail marketing is undergoing its largest transformation since the dot.com boom. The ongoing decentralization of retail and retail marketing is forcing CMOs to embrace new strategies in the media world to compete, especially amid more ephemeral brand affinity. However, according to the latest U.S. Micro-segmenting.

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Marketing Retail Social Media Consumer 229

BigCommerce

SEPTEMBER 12, 2017

What is omni-channel retail? Square defines it as: “Meeting people on the channels where they are shopping and buying, whether it’s in a physical store or an online store or on social media, and connecting the dots between those channels. .” Typically, omni-channel retailers aren’t startups.

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Channel Shipping Costs Consumer Multi-channel 420

Retail TouchPoints

NOVEMBER 10, 2023

For several years now the term “retail media” has been buzzing around both retail and media circles. Whether you’re looking for a deeper understanding of the implications and applications of retail media or need a down-and-dirty explainer on what retail media actually is, you’ve landed in the right place.

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Retail Social Media Multi-channel Channel 257

Retail TouchPoints

JANUARY 6, 2022

CPG advertisers can now offer consumers a multi-retailer checkout experience directly from their Yahoo native ads and display inventory, allowing consumers to make a purchase from their preferred retailer. Yahoo’s move to make its advertising products shoppable mirrors the current retail media trend.

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Retail eCommerce Analytics Shopify eCommerce 241

Forrester eCommerce

OCTOBER 24, 2023

Despite diminishing pandemic-related excess savings, rising interest rates, and the resumption of student loan payments, US retail sales will continue their growth in the 2023 holiday season. Read more of Forrester Principal Forecast Analyst, Jitender Miglani's insight in this blog.

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Retail Blog Online Retail Consumer 403

ESW

SEPTEMBER 1, 2023

American consumers spent an astounding $1.29 trillion in online retail sales in 2022, yet roughly $212 billion worth of products — more than 16% of sales — were sent back in the form of online returns. So how can consumer electronics brands reduce the number of holiday returns this year?

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Consumer Electronics Electronics Consumer Live Chat 146

Retail TouchPoints

MAY 22, 2023

To combat retail theft, NYC Mayor Eric Adams, alongside other city and state leaders, announced a comprehensive plan on May 17, 2023 that will bring together increased law enforcement efforts and enhanced social service programming and resources to prevent shoplifting across the city.

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Small Business Retail Retail Events Operations 278

Wiser

APRIL 21, 2020

and Canada has drastically changed the relationship between retailer and consumer. By mid-March, nearly all brick-and-mortar retailers had closed locations or reduced hours, while people stopped congregating in public and began spending more time at home. did retailers begin to adjust prices across many different categories.

Online Retail 129

Online Retail Beauty and Health Outdoor Electronics 129

RTP blog

MAY 26, 2017

If you’re like most retailers, the answer is a resounding “yes.” These questions have become so prevalent in retail organizations that headlines now pose them not only to retailers under fire, but also to consumers, who today — as never before — question whether retailers can be trusted with their personal information.

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Management Consumer Document Retail 150

Forrester eCommerce

MARCH 10, 2016

In August 2015, the Australian government announced an impending change to their tax structure that will impact online retailers serving the market via international shipping. Today, Australian consumers can import up to A$1,000 duty-free when they buy from a foreign retailer. Cross-Border eCommerce.

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Online Retail Retail Shipping eCommerce 199

Retail TouchPoints

FEBRUARY 11, 2021

As ecommerce sales continue to surge for recreation products, outdoor gear and clothing retailer Backcountry is elevating its digital game by mining customer data to deliver a better experience and offering. The solution also includes a proprietary value-tracking capability. The solution also includes a proprietary value-tracking capability.

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Management Consumer Specialty Retailers Outdoor 162

Retail TouchPoints

SEPTEMBER 17, 2021

New data from the Adobe Digital Economy Index highlights the staying power of online shopping habits formed during the pandemic, seemingly answering one of the biggest questions of the year: will ecommerce continue to grow, or settle down to pre-pandemic levels? In August 2021, online prices were up 3.1% on desktop (up 1%) and 1.9%

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Consumer Home Furnishings Apparel eCommerce 208

RTP blog

FEBRUARY 11, 2019

By Mitch Doust, Cover Genius It’s no secret that consumer power is on the rise. It’s become one of the largest challenges facing online retailers and e-Commerce companies today. Translation: consumer experience. Retailers can guarantee this through secure payments, world-class returns and seamless insurance offerings.

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eCommerce Consumer Payment Services eCommerce Platforms 150