Fri.Sep 15, 2023

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9 Common Challenges eCommerce Companies Face with System Integrators

Pivotree Blog

Finding the right system integrator for eCommerce growth is as important as identifying the right technology. Why? Because system integration is multi-tiered, complex, and involves several stakeholders. To begin with, you need a system integrator that is experienced and understands the technology. Secondly, the integrator should understand your industry rather than being a mere transactional vendor.

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Product Managers: Get Ready To Harness Generative AI And Drive Offering Success

Forrester eCommerce

There is much hype around generative AI as it continues being applied across the entire enterprise, from marketing and design to sales. How can product management get in on the action, and what can it even do to help offerings grow?

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Timing is Everything When it Comes to Useful, Governable Analytics Data

Retail TouchPoints

In the iconic 1999 cyberpunk movie The Matrix , the human rebel protagonists ascribe meaning to the (virtual) world around them by reading and understanding real-time streams of data. The downward-flowing green characters are one of the most recognizable visual hooks of the film. As far as we know, we’re not living in The Matrix (or are we?!). Yet modern data engineers and data practitioners now can decipher data streamed from SaaS APIs and modern cloud data services, interpreting the informatio

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Revenue Operations: Nine Myths And Two Realities

Forrester eCommerce

Revenue Operations requires new capabilities, new processes, and a change-agent mindset from leaders which can propagate myths and misconceptions.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Gen Z Fave Princess Polly Opens First U.S. Store in LA

Retail TouchPoints

Princess Polly , the global fashion brand beloved by Gen Z, has opened its first U.S. store at Westfield Century City in Los Angeles. This is a major milestone for the company, which has implemented a global retail expansion strategy to bring Princess Polly products to more consumers nationwide. The 3,370-square-foot space features up to 200 on-trend Princess Polly styles, as well as several digital elements designed to foster engagement and interactivity.

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The Results Are In: Insights From Forrester’s 2023 Global Digital Process Automation Survey

Forrester eCommerce

Each year, we gauge the state of the digital process automation (DPA) market in our comprehensive survey.

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More Trending

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Exclusive: An Inside Look at the ‘Multiplier Effect’ of Amazon and its Sellers

Retail TouchPoints

Regardless of your personal opinions of Amazon , the corporate entity, one thing is undeniable — the Amazon platform has offered access and opportunity to entrepreneurs and inventors in a way that possibly no other company before it has. A decade ago, most of the sellers on Amazon were resellers (people selling other people’s products, either aftermarket or otherwise), Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon shared during the 4th annual Amazon Accelerate conference for

Gifts 264
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American Eagle sues Westfield San Francisco Centre over ‘neglect’ and ‘turning a blind eye to rampant criminal activity’

RetailDive

But the legal maneuver could be complicated by the mall owner’s decision earlier this year to hand the keys of the property over to its lender.

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New Marketplace for High-End Digital (and Some Physical) Fashions Debuts

Retail TouchPoints

A new luxury digital fashion platform, SYKY , has launched in conjunction with London Fashion Week. The online marketplace for both digital and physical fashions combines technology with a luxury aesthetic and customization options for users to “reimagine the digital fashion experience.” “Consumers already live in both physical and digital worlds, and the SYKY platform is both a testament to that fact as well as a call to action for the entire fashion industry,” said Alice Delahunt,

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True Religion opens first new store in 4 years in Atlanta

RetailDive

After surviving two bankruptcies in the last six years, the retailer is turning its attention back to stores, with plans to add more “in the right markets.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Nordstrom Promotes 3 Long-Time Executives to New Merchandising, Stores Roles

Retail TouchPoints

Nordstrom, Inc. has announced a series of executive leadership appointments across its merchandising and store organizations, effective immediately, including the promotions of Jamie Nordstrom to the role of Chief Merchandising Officer, Fanya Chandler to President of Nordstrom stores and Gemma Lionello to the newly created role of President of Nordstrom Rack.

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The Weekly Closeout: Amazon moves into former Lord & Taylor building, Belk celebrates 135 years

RetailDive

The e-commerce giant took over the New York City space previously occupied by the department store, while Belk plans a party in honor of its first location.

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True Religion Beats Opening Projections for New Store by 67.9%

Retail TouchPoints

In the latest chapter of its incredible comeback story, True Religion is reinvesting in branded brick-and-mortar. The global lifestyle apparel and accessories brand has opened its first new store since 2019 at the Cumberland Mall in Atlanta and has exceeded soft opening projections by 67.9%. The 2,000-square-foot space is the 46th True Religion store in the U.S. and illustrates how the brand is identifying and opening stores “selectively in locations where our shopper wants us to be,” said Micha

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Amazon launches generative AI to help sellers write product descriptions

RetailDive

The e-commerce giant and eBay are both using artificial intelligence to make it faster and easier for sellers to list products.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Family Dollar Promises Mobile App Will Support Ecommerce by 2024

Retail TouchPoints

As part of its overall digital transformation, Family Dollar will debut a mobile app in October that will allow users to manage coupons and more easily locate products with improved search functionality. The retailer also is promising enhancements by early 2024 that will include in-app ecommerce, personalization capabilities, an “evolved” rewards experience and a mobile experience for sister company Dollar Tree.

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Sephora names Artemis Patrick the next CEO of its North America region

RetailDive

Patrick will become president of Sephora North America on Oct. 2 and will take over fully for Jean-André Rougeot when he retires in April next year.

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Grocery Delivery Competition Heats Up with Faster Service, Extended Hours

Retail TouchPoints

Several grocery retailers are capitalizing on new growth opportunities in the delivery arena by enhancing their services: Albertsons has added 30-minute delivery and pickup services, and Walmart has extended same-day delivery hours to 10 p.m. Additionally, Giant Eagle has partnered with Instacart , and Save Mart will work with Uber Eats , to offer their shoppers on-demand deliveries.

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Ulta Beauty launches second year of accelerator program

RetailDive

The beauty retailer’s MUSE Accelerator program connects brand owners with industry experts for 10 weeks to grow their businesses.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Upcoming Black Friday & Cyber Monday Webinars in 2023 | Get Ready in Advance for Successful Strategies

Prisync

Online retailers are gearing up for Black Friday and Cyber Monday! Get ready in advance with upcoming webinars to boost profitability!

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Mejuri launches loyalty program as it plots store expansion

RetailDive

The direct-to-consumer jewelry brand is offering perks for members, including free shipping on select days and exclusive product access.

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How AI-Driven Competitive Shopping Leads to Success on Black Friday

Dynamic Action

Summary Retailers start planning months in advance for Black Friday, the busiest shopping day of the year. Modern AI platforms have transformed the traditional manual comp shopping process, enabling real-time adjustments to competitor strategies and changing consumer habits. These AI merchandising platforms offer simplified market analysis, strategic assortment & price planning, and insights into effective visual merchandising.

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Personalized skin care brand Proven raises $12.2M

RetailDive

With the fresh funding, the company will launch new products for its Proven Skincare and Noteworthy brands, as well as expand its team.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Preparing Your AMC and Media Strategy for Prime Big Deal Days

CPC Strategy

Following a successful Prime Early Access Sale last fall, Amazon is once again getting a headstart on the holidays with a new savings event—Prime Big Deal Days.

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New McVitie’s BN Popping Candy Cake Bars

TalkingRetail

Pladis has created new McVitie’s BN Popping Candy Cake Bars in Crackling Chocolate and Sizzling Strawberry flavours. McVitie’s BN Popping Candy Cake Bars offer a combination of chocolate or soft strawberry sponge, topped with chocolate cream or light cream respectively, with both offerings filled with popping candy pieces.

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Cultural Transformation and How to Effectively Engage Cross-Generational Internal Audiences

Digital Doughnut

“Understanding audience preferences and motivational needs are crucial for organisations to foster effective communication and to successfully engage with every generation”, says Andy Whitmore from 438. “There is a necessity for a deeper understanding of the youngest generation's digital prowess and desire for meaningful interactions, as a benchmark to tap into non-traditional employee engagement techniques and be inclusive to all.

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Durham raids confiscate illegal tobacco from three stores

TalkingRetail

Illicit cigarettes and tobacco worth more than £16,000 have been seized from three shops and a car in County Durham in a joint operation by trading standards officers and police. The operation in Spennymoor, Bishop Auckland and the surrounding area was carried out after intelligence reports, said Durham County Council.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Dollarama Raises Annual Sales Forecast as Demand for Essentials Thrives

RetailWire

Dollarama, the Canadian discount retailer, has raised its annual sales forecast after exceeding quarterly sales estimates. Canadians are increasingly turning to discount stores for cheaper essentials due to rising prices for necessities. Dollarama has also raised prices on certain products to offset higher logistics and labor costs driven by supply chain disruptions in Canada.

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St Pierre launches two new products

TalkingRetail

The brioche brand will launch two new Belgian Waffle products into its growing range of premium European baked goods. Lauren Meadows, head of UK Brands at St Pierre Groupe comments: “This product launch is exciting for us – it’s brand new to our product range and it’s a new format too, giving real on-shelf standout.

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US Retail Sales Beat Expectations as Americans Pay More for Gasoline

RetailWire

U.S. retail sales exceeded expectations in August, bolstered by a surge in gasoline prices that drove up receipts at service stations. However, the pace of underlying spending on goods slowed as Americans grappled with higher inflation and borrowing costs. While spending on goods in July was not as robust as initially reported, solid growth in.

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Shell forecourt retailer supports local LGBTQ+ group

TalkingRetail

Kent-based forecourt retailer Shell Medway has given £500 to the local LGBTQ+ organisation that organises the area’s annual Pride festival. The donation was given to Medway Pride CIC through Nisa’s Making a Difference Locally (MADL) charity. Medway Pride CIC is a volunteer-led organisation that promotes equality and diversity in the Medway area. The Medway Pride.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.