Fri.Aug 18, 2023

article thumbnail

37 Holiday Shopping Statistics & Key Marketing Insights [2023]

CPC Strategy

Beyond the fun festivities, the holiday season is an incredibly significant time for both businesses and consumers alike, shaping economic landscapes year after year. In this post, we’ll discover how the art of gifting fuels retail sales and steers supply chains. We’ll also highlight the impact of online vs.

Arts 86
article thumbnail

Capturing the Growing Spending Power of Gen Z and Gen Alpha

Retail TouchPoints

Gen Z and their younger counterparts in Gen Alpha are often referred to as “digital natives.” But what exactly does that mean? And more importantly, how does this “native” status impact the methods brands use to engage these current and future consumers? A panel at the June 2023 Retail Innovation Conference & Expo provided answers and insights in the session titled Gen Z and Gen Alpha: Creating Impactful Brands for the Next Wave of Consumers.

Mobile 245
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

ECOM 101: How Adaptive Experiences Impact the Customer Journey

Fastr

The customer journey— which we’ve written about before —is a foundational component of any effective ecommerce strategy, certainly any strateg y that hopes to build long term customer relationships. Through the customer journey, retailers are able to interact with new and existing users across a range of digital touch points and channels, encouraging repeated engagement and gleaning increasingly d etailed knowledge about how an individual is likely to behave.

Customer 130
article thumbnail

Walmart Promotes Insider to Replace Departing International CEO

Retail TouchPoints

Walmart has named Kath McLay as its new President and CEO of Walmart International, replacing retiring 27 -year Walmart veteran Judith McKenna. Chris Nicholas, currently COO of Walmart U.S., will replace McLay as President and CEO of Sam’s Club U.S., with both changes taking effect Sept. 11, 2023. McLay, who joined Walmart in 2015, had roles in strategy and supply chain and led the retailer’s Neighborhood Market business before taking on the top jobs at Sam’s Club.

Supplies 244
article thumbnail

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

ECOM 101: How Adaptive Experiences Impact the Customer Journey

Fastr

The customer journey— which we’ve written about before —is a foundational component of any effective ecommerce strategy, certainly any strateg y that hopes to build long term customer relationships. Through the customer journey, retailers are able to interact with new and existing users across a range of digital touch points and channels, encouraging repeated engagement and gleaning increasingly d etailed knowledge about how an individual is likely to behave.

Customer 130
article thumbnail

TikTok Continues Amazon-like Push into Commerce with Fulfillment Services in the UK

Retail TouchPoints

TikTok is continuing to build out its commerce-related services with the launch of ecommerce fulfillment for companies in the UK selling via TikTok Shop. The UK, along with several markets in Asia, was one of the first regions where TikTok Shop commerce functionality was made available. Now the UK also will be the first market for the company’s new logistics program, called Fulfilled by TikTok (FBT).

More Trending

article thumbnail

Your Guide to Digital Influence in Retail | Profitero

Profitero

Ask Profitero – the industry's first chat-based AI assistant seamlessly integrated with cutting-edge commerce analytics. This new offering marks a significant step forward in harnessing the power of artificial intelligence and data analysis for enhanced decision-making in the competitive world of online retail.

Retail 78
article thumbnail

Christmas Tree Shops to liquidate under Chapter 7

RetailDive

The retailer’s bankruptcy was converted from Chapter 11 this week, with the judge stepping in to prioritize paying store employee wages.

Retail 98
article thumbnail

Walmart Reports Solid Second Quarter Revenue Growth

RIS News

Walmart’s second-quarter earnings release showed inflation isn’t deterring their consumers from shopping with the retail giant, highlighted by solid revenue growth of 5.7% and operating income growing faster at 6.7%.

article thumbnail

Petco expands DoorDash partnership, enhances app

RetailDive

Over 10,000 of the retailer’s products for pets including dogs, cats, fish, reptiles and birds are available on DoorDash Marketplace.

Retail 90
article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

How AI Model Testing and Monitoring Protect Retailers’ Bottom Lines

RIS News

According to the World Economic Forum, retail spending on AI is predicted to grow from $4.9B in 2021 to $52B by 2029. Artificial Intelligence and Machine Learning (AI/ML) have the potential for far-reaching impact on retailers and brands.

Retail 77
article thumbnail

The Weekly Closeout: Target faces ESG lawsuit, BeautyStat names chief marketing officer

RetailDive

The suit filed by a Target stockholder alleges that the retailer misled shareholders over the effect its ESG efforts would have on its performance.

article thumbnail

37 Holiday Shopping Statistics & Key Marketing Insights [2023]

CPC Strategy

Beyond the fun festivities, the holiday season is an incredibly significant time for both businesses and consumers alike, shaping economic landscapes year after year. In this post, we’ll discover how the art of gifting fuels retail sales and steers supply chains. We’ll also highlight the impact of online vs.

Arts 73
article thumbnail

Express plans layoffs, reverse stock split

RetailDive

The apparel retailer, which is cutting 150 jobs, said it continues to take action to improve long-term growth.

Apparel 93
article thumbnail

The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

article thumbnail

Gig Workers Are Tracking Customers Who Reduce Tips After Delivery by Marking Their Homes on Google Maps

RetailWire

Gig workers for delivery apps like Instacart are resorting to marking houses of “tip baiters,” customers who promise generous tips but later reduce or eliminate them after delivery, on Google Maps. These workers, who often rely heavily on tips for income due to low base pay, are using this method to help fellow colleagues avoid.

article thumbnail

Tapestry revenues decline in North America

RetailDive

Coach, Tapestry’s largest brand, was the highest performer during the quarter, and it showed a 3% sales increase to $1.2 billion.

78
article thumbnail

A Retailer’s Guide To Optimizing the Omnichannel Experience

Dynamic Action

Summary Customers are no longer shopping via just one channel. Retailers who want to keep up must implement an omnichannel approach. The omnichannel experience entails a customer-centric approach to create a unified shopping experience for customers. Brands can develop an omnichannel retail experience by implementing an AI-driven visual merchandising platform like EDITED.

article thumbnail

Quip launches vitamin-enhanced mints

RetailDive

The new product builds out the portfolio of the DTC oral healthcare brand, which became known for its toothbrushes.

86
article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Back to School Retail Guide: Expert Tips, Latest Trends, and Predictions

RETAIL MANAGEMENT SOFTWARE

As summer vacations wind down and the anticipation of a new school year grows, retailers are gearing up with back-to-school retail ideas for the annual shopping rush. This critical period not only marks the return to classrooms but also signifies a significant revenue opportunity for businesses in the retail sector. Unpredictable inflation has significantly impacted parents’ spending behavior.

Retail 67
article thumbnail

Bark approves share repurchase program of up to $7.5M

RetailDive

The pet care brand's long-term debt reached $81.4 million in Q1 and revenue declined 8% year over year.

90
article thumbnail

Effective Alterations That Can Boost Your Online Business Income

Ecommerce Guru

In the present computerized age, the universe of online business is more aggressive than at any other time. To remain […] The post Effective Alterations That Can Boost Your Online Business Income appeared first on Ecommerce Guru.

article thumbnail

One Size Does Not Fit All - How to Get Effective Targeting Right

Digital Doughnut

Advertising should never take a one-size-fits-all approach but campaign messaging and targeting needs to be ever more carefully considered. Brands must seek to work with players who can provide privacy-first, precision targeting if they want to secure not just sales, but also their brand credibility.

article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Trend to upsize continues at Westfield UK

365 Retail

Unibail-Rodamco-Westfield (URW) has revealed continued growth in store upsizes, as brands solidify their focus on creating innovative store experiences. Building on a trend established in 2022 at Westfield London and Westfield Stratford City, both centres have seen a surge in demand from retailers seeking to grow their physical store presence this year.

article thumbnail

How Brands are Innovating the Luxury Retail Experience

IntelligenceNode

Predictions and Insights for Industry Leaders While the luxury industry took a while to pivot to digital, the last two years have seen a big uptick in digital investments, including. The post How Brands are Innovating the Luxury Retail Experience appeared first on Blog.

Retail 52
article thumbnail

What Is Swell Allowance in Retail: Supplier Relations 101

Korona

Explore swell allowance in retail: a remedy for unsold or compromised stock, enhancing retailer-supplier relations. Read on to learn more.

Retail 52
article thumbnail

Pickleball Is a Hit With Millennials – The Average Player Is 35 Years Old — And Over 25,000 New Courts Are Needed To Keep Up With Demand

RetailWire

Pickleball, a sport combining elements of tennis, ping-pong, and badminton, has become the fastest-growing sport in the U.S. with 8.9 million players as of 2022, an 85% increase from the previous year. To meet the rising demand, a report by the Sports & Fitness Industry Association (SFIA) and Pickleheads suggests that over 25,000 new pickleball.

40
article thumbnail

The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

article thumbnail

Strengthening Customer Loyalty in Today’s Market

Retail TouchPoints

The U.S. food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 billion in sales in 2021. To stay competitive, retailers need to create and maintain loyal customers; 43% of customers spend more on brands to which they are loyal. Plus, delighted customers quickly turn into loyal brand ambassadors, helping bring in new customers.

article thumbnail

Take a Look Inside Wendy’s Tech-Focused New-Look Restaurants. To Collect a Mobile Order You Park in a Dedicated Spot and Collect Your Food From a Pickup Shelf.

RetailWire

Wendy’s has unveiled its first “next gen” restaurants that prioritize technology and digital ordering, with a focus on drive-thru, dine-in, and digital order pickup. The design features self-service kiosks, pickup shelves for mobile orders, and dedicated parking spaces for delivery drivers. These tech-focused restaurants aim to meet the increasing demand for digital sales, and by.

Mobile 40
article thumbnail

Walmart vs. Target: When It Comes to Groceries It’s Not Really a Competition

RetailWire

Walmart’s strong sales growth in the last quarter, in contrast to Target’s decline, is largely attributed to Walmart’s dominance in the grocery sector. One in four U.S. grocery dollars are spent at Walmart, making it a major player in the industry. Walmart’s focus on grocery staples and in-home meal options, along with its popularity among.

40
article thumbnail

Exclusive: H&M Says It Will “Phase Out” Sourcing From Myanmar

RetailWire

H&M, the world’s second-largest fashion retailer, has announced its decision to gradually cease sourcing from Myanmar due to reports of labor abuses in the country’s garment factories. The move follows similar decisions by brands like Inditex (owner of Zara), Primark, and Marks & Spencer to sever ties with suppliers in Myanmar. H&M cited the increased.

Fashion 40
article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.