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- 5/31/2024
How retailers can get more personal with customers – using AI
Artificial intelligence can help retailers create a very individualized – and human – omnichannel shopping experience. - 5/24/2024
Momentum 2024: A look at real time, AI and the 'new normal'
The recent Manhattan Associates Momentum 2024 conference provided expert insight into several critical retail trends.
- 5/31/2024
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- 6/6/2024
Walking a tightrope: California Invasion of Privacy Act and AI
The increasing use of AI in customer service interactions presents exciting opportunities for businesses to improve efficiency and personalize experiences. - 6/4/2024
Influencing in-store behavior, buying and customer bonds
Playwright George Bernard Shaw noted, "The single biggest problem with communication is the illusion that it has taken place."
- 6/6/2024