Retail TouchPoints

JANUARY 24, 2024

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. The move toward experiential shopping is vital in bringing people back to physical retail spaces, creating an emotional connection that can’t be found while online shopping.

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365 Retail

MAY 7, 2024

Space NK , the UK’s largest dedicated beauty retailer, has announced plans to open a new flagship store in Manchester’s Trafford Centre. The new store, set to launch in Summer 2024, will cover 2,400 square feet of trading space and aims to become a top destination for beauty enthusiasts.

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Leisure Management Events Beauty and Health 62

Retail TouchPoints

MAY 15, 2024

Traditional shopping malls are poised for a dynamic transformation, presenting attractive real estate opportunities as more spaces become vacant and accessible. Big box retail stores typically have large floor plates and basement areas with little to no access to natural light.

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365 Retail

APRIL 30, 2024

Space NK , the UK’s largest dedicated beauty retailer, has unveiled plans to open a new store in Manchester’s Trafford Centre in Summer 2024. The store, covering 2,400 square feet on Lower Peel Avenue, is designed to optimize the beauty shopping experience.

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Retail TouchPoints

MARCH 1, 2021

Nordstrom will open 40 Tonal store-within-a-store locations in 20 states, including 12 where the exercise equipment retailer doesn’t have a physical location. The store rollouts will begin in March 2021 and will include Nordstrom flagship stores in Seattle, Los Angeles, San Francisco, Chicago and Dallas.

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Retail TouchPoints

JUNE 7, 2024

With today’s technology, retailers have seemingly endless access to hundreds of data points, and it can be difficult to discern which metrics matter. But regardless of whether you’re a retailer with 10 locations or hundreds, measuring logistics performance is critical to business success. If it can be measured, it can be improved!

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Supplies Shipping Costs Retail Definition 162

Forrester eCommerce

OCTOBER 25, 2023

Transform traditional retail stores into dynamic, customer-centric spaces that enhance experiences and drive business outcomes.

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Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

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Retail TouchPoints

MAY 29, 2024

In today’s dynamic retail landscape, characterized by shifting consumer behaviors and evolving preferences, the traditional approach to real estate and store formats is undergoing a significant transformation. The small-format store, due to space constraints alone, avoids this issue. Streamlined shopping experience.

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RTP blog

DECEMBER 8, 2017

But retailers are flipping the script on finding value in their physical store locations. Retailers are working to get the most out of their stores rather than just closing up shop. Sephora’s new stand-alone locations will feature more in-house digital components that are optimized for a smaller physical space.

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Retail TouchPoints

JUNE 28, 2023

Chicago artists and the collectors of their art are the driving force behind community revitalizations and long-term success for local restaurants, businesses and gallery spaces. Traditional retail outside of the tourist zone tends to be hyperlocal in terms of how the merchandise is curated, space designed and events planned.

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Arts Retail Fashion Technology 254

TalkingRetail

JANUARY 30, 2024

Co-op has this week added its stores to the National Business Crime Centre (NBCC) scheme which aims to provide provision in the retail sector for anyone feeling unsafe or vulnerable when out and about on the UK’s streets.

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Retail TouchPoints

MAY 17, 2023

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. There’s plenty to explore when it comes to elevating the visual delights of retail spaces. Read part one here and part two here.

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Retail TouchPoints

JANUARY 10, 2024

As we step into 2024, the retail industry is poised for a transformative year at brick-and-mortar locations, marked by innovative product trends that marry functionality with aesthetics. In retail, it’s crucial to create a welcoming, comfortable environment.

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Retail TouchPoints

MARCH 7, 2022

With industries around the world showing interest in the metaverse, retail leaders are facing the exciting opportunity to follow suit and provide customers with the ease of online shopping without compromising the benefits of the physical experience.

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Retail Department Stores Games Accessories 354

Retail TouchPoints

MARCH 14, 2024

Retailers that have recently launched their own retail media businesses should learn from what the established leaders already do. In this way, retailers will act more like media houses and thus engender the trust of CPG advertisers. retailers all offer.

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Retail TouchPoints

OCTOBER 18, 2023

In the ever-evolving world of retail, adaptability isn’t just an advantage — it’s a necessity. Today’s consumers seek immersive experiences that transcend the digital realm and come alive in physical spaces. A pivotal component in achieving this balance is flooring. But the conversation should not stop at flexibility.

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Retail TouchPoints

APRIL 19, 2023

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. When it comes to retail, art has always played a key role in helping shape brand aesthetics and is often used to deliver non-verbal communication. Read part one here.

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Arts Retail Beauty and Health Social Media 272

Retail TouchPoints

JANUARY 26, 2023

And just when we thought ecommerce was the future, brick-and-mortar stores made a comeback in the last year. The ever-shifting landscape of retail makes any type of prediction questionable, but there are a few hidden trends that are shaping the future of how we buy. It turns out that bigger isn’t always better.

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Retail TouchPoints

APRIL 19, 2024

But inspiration struck while she was working for a retail-focused hedge fund and realized the lack of safe piercing options for consumers. This white space became even more obvious to Schneider when she was looking for a safe place to get her young daughter’s ears pierced. “I

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Retail TouchPoints

APRIL 5, 2023

Consumers are returning to the physical store for all the advantages it offers: the ability to touch, feel and experience the brand — and most importantly, be a part of the brand’s community or “tribe.” Brands should focus on creating an experiential space that takes advantage of all that in-store has to offer.

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Food and Beverages Retail Banking Customer Experience 221

Retail TouchPoints

NOVEMBER 16, 2022

The retail industry has experienced a great deal of change over the last 2½ years with the accelerated growth of online sales, the introduction of new safety protocols, the expansion of experiential retail concepts and the integration of new technologies. The retail storefront is no longer about just leaving with goods in hand.

Food and Beverages 270

Food and Beverages Small Business Retail Retail Arts 270

Retail TouchPoints

APRIL 4, 2024

Retail media experienced massive growth in 2023 and shows no sign of slowing in 2024. But even as retail media networks have proliferated , ad buyers still are limited in how many they can participate in. A lack of standardization across the retail media ecosystem. The culprit?

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Retail TouchPoints

DECEMBER 28, 2023

The Container Store has promoted two executives as it continues to focus on strengthening its “Custom Spaces” business. Lindy Rawlinson, formerly EVP of Ecommerce and Digital Marketing has been promoted to Chief Digital Officer; and Jennifer Pape formerly of VP of Stores has been elevated to SVP of Stores.

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Social Media Customer Experience eCommerce Management 235

Retail TouchPoints

JANUARY 10, 2024

I worked on the Urban Outfitters rollout when it only had street locations in college towns,” Otto said in an interview with Retail TouchPoints. Otto shared how understanding cultural context and adapting brand experiences to align with deeper consumer insights is shaping the future of store design and retail as a whole.

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Retail TouchPoints

JUNE 25, 2020

Even before COVID-19, the retail industry was already going through significant challenges, disruption and transformation. Going forward there will be a fundamental shift in consumers’ reengagement and behavior towards physical environments, including the size and program of space. Allow For Elbow Room And ‘Personal Space’.

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Retail TouchPoints

MARCH 7, 2024

If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn alert…okay, I’m back), then retailers — both online and brick-and-mortar — need new tools to not just attract customers but also to keep them engaged. Retail TouchPoints (RTP): How do you define customer engagement?

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RetailDive

OCTOBER 25, 2023

The beauty retailer, which is also expanding its assortment and emphasizing a “spa-like” atmosphere, is poised to do well at the holidays, analysts said.

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Retail 121

Retail TouchPoints

MAY 1, 2024

Retail is in the midst of a significant transformation. With ecommerce reshaping the landscape, physical stores have a unique opportunity to borrow a few strategies from tourist destinations and become experiences beyond the mundanity of walking up and down aisles. Over half of U.S. Over half of U.S.

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Technology Arts Payments Customer Loyalty 269

Retail TouchPoints

APRIL 20, 2022

To capitalize on this expected growth, cannabis retailers are focused on building trust and, most of all, standing out. Now the retailers, with 25 and six brick-and-mortar locations respectively, are bringing their brands to the next level through highly immersive store experiences and a concentrated focused on store growth.

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Retail TouchPoints

JUNE 14, 2023

As the pandemic fades and the thermometer climbs, more and more people want to get out and find an escape from the pressures of inflation — and outdoor spaces are positioned to provide great, flexible experiences that can fill the bill. Beyond that, great food and grocery stores are big differentiators, too.”

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Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

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Consumer Food and Beverages Retail Apparel 236

Retail TouchPoints

JANUARY 5, 2022

“Experiential retail” is a phrase that has gotten a lot of play over the past few years. But like any hot trend that has garnered a lot of buzz (I’m talking about you, “omnichannel”), there has been confusion about what experiential retail actually entails — and how it can be done successfully. So what is experiential retail, really?

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Retail Omnichannel Social Media Consumer 263

Retail TouchPoints

FEBRUARY 7, 2023

The Retail Innovation Conference & Expo (RICE) and PAVE Global are expanding their partnership to bring unique content and exclusive networking opportunities to the 2023 show, which will take place June 13-15 at McCormick Place in Chicago.

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Retail TouchPoints

JULY 6, 2022

Going beyond its existing Target partnership , Ulta Beauty is collaborating with Condé Nast beauty media brand Allure on an interactive pop-up space at the Allure Store in New York City, through Sept. Opened in July 2021, the Allure Store is a collaborative effort between Allure and retail media company STÔUR Group.

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Retail TouchPoints

DECEMBER 2, 2021

Thus, designing spaces that cater to diverse populations — above all social, mental and physical barriers — is gaining momentum to ensure inclusivity. As designers, we sit in a unique position to create spaces that allow people across all spectrums to feel comfortable and welcomed. A Neurodiverse Shopping Experience.

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Retail Clothing Magazine Technology 275

Retail TouchPoints

DECEMBER 23, 2021

Design for retail experiences is a hot topic of conversation, especially as shoppers return to stores for the holiday season, still under the influence of a COVID pandemic. Whether you’re strategic about it or not, sound is actively telling an emotional and functional story about your retail space.

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