Ecommerce Statistics
Ecommerce Platforms
APRIL 28, 2018
Ascend2, 2013). Econsultancy, 2013). Ascend2, 2013). Voice Search. 63% of millennials prefer to have their basic customer support questions answered by chat versus traditional channels. 76% of B2B buyers use three or more channels when researching a potential purchase. (IBM, 2011). on non-mobile devices.
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