Forrester’s Customer Experience Marketing Summit 2016 In Sydney Is Fast Approaching!
FEBRUARY 18, 2016
As all organizations operating in Australia understand, the line between brand, marketing, and customer experience (CX) disciplines has blurred as people gain access to companies, services and products on their own terms. Key topics they'll cover include: Driving business results, competitive advantage, and growth by delivering the right customer experience. Instilling an understanding of customer emotions into design experiences and branding strategy.