How To Ride The Technology Wave (And Not Get Swept Away)

Forrester eCommerce

there’s enough emerging technology in financial services to fill a whole alphabet book. Investing in emerging technology is one of the main […]. AI, blockchain, chatbot, digital identity, etc.

Technology Scholarship


Tech leaders bear the burden of bettering technology while avoiding common pitfalls like misinformation. the tech leaders of tomorrow and learn how you think technology. in their quest to shape and refine the role of technology. Guidance Tech Leaders Scholarship 2017.

Creating A Frictionless Shopping Experience With Technology And Data

Retail TouchPoints

With technology that creates a seamless shopping experience and insights from your data. Technology That Transforms The right application of cutting-edge technology not only improves the shopping experience — it helps drive revenue and build trust with your customers.

Technology & Electronics Ecommerce Site Design


Selling technology is hard. This means that technology sellers online must carry a wide swath of items at various price points, and be able to negotiate for the bigger deals. Here is how 4 various technology sites optimize for price, products and profitability.

Discover How Managed Services Can Streamline In-Store Technology Deployment

Retail TouchPoints

By Klaudia Tirico, Features Editor While it may not be as glamorous as launching a new mobile app or introducing virtual reality, having a streamlined process in place for in-store technology deployments is critical to controlling costs and avoiding customer service headaches.

The Technology Driving The Growth Of IoT Retail Applications

Retail TouchPoints

Retailers are ramping up the use of new IoT technology and a growing number of connected devices to keep up with consumer demands, better interact with customers, conduct transactions securely and improve the efficiency of their operations.

2018 Mobile And New Technology Priorities For Marketers

Forrester eCommerce

Forrester just released a new report on mobile and new technology priorities for marketers, based on our latest global mobile executive survey. We found out that marketers: Fail to deliver on foundational mobile experiences.

Mobile 101

New Tech: Transportation Technology And The Self-Driving Economy

Forrester eCommerce

Less than a year ago, my colleague Laura Koetzle and I published a report on the transformative effects of autonomous vehicles on the global economy.

Music-Themed Pop-Up Showcases Pay-By-Phone Technology

Retail TouchPoints

By Klaudia Tirico, Features Editor I was recently invited to check out Mastercard’s music-inspired, experiential pop-up shop in New York City — The Mastercard House — which hosted a variety of shopping and music events leading up to the Grammy awards that were held on Jan. The best part?

Retailers Need to Embrace Technology to Survive in the Omnichannel World


While it is impossible to keep every single SKU available at every single store, embracing omnichannel technologies and processes can help increase your store sales by giving your shoppers a better experience. Here are the top ways to embrace technology to thrive in the new retail reality.

$122 Billion: The Marketing Technology and Services Investment Sticker Shock

Forrester eCommerce

Planning and budgeting for the technology and services investments supporting these goals stands as a critical task for CMOs and will only get harder in the future. […]. At $90 Billion today and growing to $122 Billion by 2022, CMOs are pouring budgets into investments which align their organization’s operations with greater customer and experience focus.

Retail Technology Integration: How Important is it?


Retail Technology Integration: How Important Is It? This based on how deep the retail technology integration was between several products – compared against the retailers/brands short term and long-term needs. Retail Technology Integration is Only One Part of the Puzzle.

Leveraging Advances In Technology To Deliver Delight

Retail TouchPoints

Retailers that are embracing the rapidly advancing artificial intelligence, automated personalization technologies and machine learning are positioning themselves for the future.

3 Biggest Technology Failures of 2017


It was termed as one of the biggest technology failures of 2016. These are 3 big technology failures that, we think, 2017 will be remembered for. Technology UpdateIt is like only yesterday that Microsoft’s AI Bot ‘Tay’ went rouge on Twitter; the company had to shut it down.

It’s What’s Inside That Counts: Grocers Should Consider How Technology Choice Can Impact Self-Service Coin Accuracy, Reliability

Retail TouchPoints

Critical to the success and profitability of self-service coin redemption, however, is understanding how the technology inside the machines can impact accuracy and reliability. Rail Sorting Technology. The most prevalent technology used in self-service coin machines today.

Cyber Resilience, Retail And The Role Of Technology

Retail TouchPoints

By Nick East, Zynstra If 2017 is to be remembered for anything it will surely be the dramatic increase of data breaches and cyberattacks reported in the media.

$2,000 Ecommerce Marketing and Technology Science Scholarship

Ecommerce Platforms

Calling all marketing students and students of technology science! If you're more into the technology science area, feel free to talk about your aspirations as an ecommerce developer or designer. The post $2,000 Ecommerce Marketing and Technology Science Scholarship appeared first on Ecommerce Platforms. This is the Ecommerce Scholarship page, where we ask you to submit your application to potentially receive a contribution to go towards your tuition and school supplies.

New technologies revolutionising the omni-channel experience

Retail Technology Review

A strong omni-channel B2B customer strategy is vital for many manufacturers these days, but it must go beyond simply ensuring the online experience matches the offline experience, to fully support the buyer throughout the entire, often complex sales process – however they choose to buy, says Michiel Schipperus, CEO, Sana Commerce

A Proven Process for Onboarding Marketing Technology

Dynamic Yield

The post A Proven Process for Onboarding Marketing Technology appeared first on Dynamic Yield. Web Personalization marketing technology Onboarding Personalization Hackathon

5 Exciting New Technologies for Online Retail


Here, we look at the 5 most exciting new technologies for online retail so you can stay current and keep customers happy. The post 5 Exciting New Technologies for Online Retail appeared first on ecomdash. What is the future of ecommerce?

Why Saas Is The Right Answer To Upgrade Your Commerce Technology Platform


The post Why Saas Is The Right Answer To Upgrade Your Commerce Technology Platform appeared first on The Omni Channel. Distributed Order Management eCommerce mPOS RTI ecommerce platform eCommerce software Saas saas ecommerce saas technology

Is Retail Order Management Technology Like eCommerce Middleware?


Is Retail Order Management Technology Like eCommerce Middleware? A competitor in Europe recently published a blog post discussing how retail order management technology can be likened to an effective ecommerce middleware layer. 3 Most Powerful OMS Technologies.

The Missing Piece In The Retail Technology Stack: Human Beings

Retail TouchPoints

It’s about the interplay of human beings and technology in a service-oriented industry. As my friend’s rant indicated, human beings without technology are severely limited. But technology without human beings is worse than limited: it’s almost useless.

Selling Technology by Befriending Your Customers


In our fireside chat, I outlined some of the key trends for selling technology with technology. Senior Vice President of iQmetrix Payment Solutions, Tabitha Creighton (pictured), reflects on the key takeaways from CES 2018. At this year’s CES , I had the pleasure of speaking with Robin Raskin at the High-Tech Retailing Summit. Customer Experience Payments

Digital Store Technologies Take the Stage For Both Customer and Associate Experience

Forrester eCommerce

It’s the combination of original retail theater – entertainment, novelty, and engagement – with digital technologies and services to create the next level of in-store experience.

The Insurance Industry Is A Prime Target For AI Technologies And Solutions

Forrester eCommerce

In their quest to become digital insurers, insurance carriers have a revolutionary opportunity to improve their businesses with new and emerging artificial intelligence (AI) technologies. It is certainly a balancing act to find that perfect peanut butter-and-jelly combination of operational efficiency and customer engagement, however I believe many insurance carriers to be up to the […]. artificial intelligence (AI) customer experience Insurance risk management

Voice Technology is Changing the Rules of Ecommerce and Customer Experience


Empowered by voice technology, data from past interactions, and pre-set commands, the devices understand a handful of phrases to answer questions, make purchases, and even get dinner going so it’s hot by the time they get home. Voice technology in banking.

The Data Digest: Understand Emotion To Drive Technology Engagement

Forrester eCommerce

But this era of innovation has also seen its fair share of flops: From Pokémon Go to Google Glass, technologies that looked like promising disrupters stalled quickly or generated more […].

Ecommerce Technology: Augmenting Reality Augments the Bottomline


Augmented reality is an ecommerce technology changing the way people buy online. E-commerce technology helps people choose products virtually We’ve seen how technologies are bringing to life strategies that help people choose products without experiencing them in person.

Hype in Digital Commerce: 5 Rising Technologies to Watch


In their recent report, Gartner analyzed several emerging digital commerce technologies. Commerce has gone beyond the storefront with the emergence of new touchpoints and technologies. A DXP is your technology toolkit for creating digital experiences for your audience.

How to Enhance Your Platform By Choosing a Technology Partner!

Demac Media

However, it’s important to keep in mind the critical role that technology partners play as well. What is a Technology Partner? Technology partners are product companies that provide niche solutions to commonly required features and functionality.

7 Must-Haves for International Order Management Technology


7 Must-Haves for International Order Management Technology. Much more important is the robust underlying technology, that can scale at a moment’s Yetsdfsnotice. If you are a large multinational retailer, you need technology that can handle high volumes and scales fast.

Digital technology provides a single source of truth for a holistic shopping experience

Bamboo Rose

The post Digital technology provides a single source of truth for a holistic shopping experience appeared first on Bamboo Rose. Digital Sourcing & Global Sourcing artificial intelligence digital sourcing machine learning retail technology

Personalization Technology: The Build vs. Buy Decision

Dynamic Yield

A framework to help marketers decide whether to build or buy personalization technology, based on years of working with top engineers around the world. The post Personalization Technology: The Build vs. Buy Decision appeared first on Dynamic Yield.

NRF 2018 Recap: 3 Fundamental Innovations Retail Technology Must Support


The post NRF 2018 Recap: 3 Fundamental Innovations Retail Technology Must Support appeared first on The Omni Channel. Thanks to strong results from the 2017 holiday season, retailers were riding high […].

IPMA’s Announce UpSellit as Nominee for ‘Best Performance Marketing Technology’


Among those being recognized at the 2018 International Performance Marketing Awards (IPMA’s), UpSellit can be found as a nominee for ‘Best Performance Marketing Technology’. What makes UpSellit an example of marketing technology innovation? UpSellit’s technology does just that.

Future of Ecommerce: How Technology Will Change in 20 Years

Blue Acorn

Only time will truly tell us what technology will be in play in the year 2037, but until then it doesn’t hurt to get a little imaginative about some of the possibilities. While virtual reality and augmented reality are budding technologies now, will they become a vital component in the future?