Clarins gets a personalisation make-over, thanks to real-time marketing solution from Wunderkind

Retail Technology Review

Prestige skincare and makeup brand, Clarins, has driven online performance and grown email revenue thanks to a solution from Wunderkind (formerly BounceX), the behavioural marketing technology provider. Internet Retailing Retail Supply Chain

Plobal joins Shopify Plus Technology Partner Program to help ecommerce merchants grow mobile revenue

Retail Technology Review

As mobile becomes the default shopping device, Plobal gets on board the Shopify Plus Technology Partner Program to help high-volume merchants increase mobile revenues by engaging their most loyal customers. Internet Retailing Mobile Computers

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Astound Commerce delivers Salesforce Commerce Cloud Cartridge for eShopWorld

Retail Technology Review

Astound Commerce, the digital commerce agency and systems integrator, has been chosen to develop a pre-built integration or ‘cartridge’ for eShopWorld, the global commerce company that provides a technology platform to brands and retailers that wish to sell online into global markets.

5 Ways Voice Technology Can Improve The Customer Experience


The post 5 Ways Voice Technology Can Improve The Customer Experience appeared first on ECOMMERCE GROWTH Blog. Guest Posts customer experience e-shops user experience ecommerce growth personalized experience voice technology

Realizing ROI in an Omnichannel Rich Retail 4.0 Environment

Welcome to Retail 4.0. This is the land of opportunity where retailers connect with shoppers and drive sales in a way like never before. With this eBook, you’ll learn about the advanced technologies that are available to create a seamless integrated omnichannel experience.

How Technology Affects Communication

Neil Patel

For better or worse, technology affects communication because it is a part of our everyday lives. You might see the average elementary-aged child with their head buried in a smartphone and tempted to take a gloomy outlook on what technology has done to us.

Can technology save bridal retail?


The pandemic pushed a traditional, high-touch segment of the industry to finally confront its hesitancy around digital services

How Technology Can Help You Create A Winning Product Content Strategy in 2019


Consumers expect an… Ecommerce TechnologyProduct content has always been key to standing out on the very cluttered, very competitive digital shelf.

Henderson Technology secures Maxol Group contract


Henderson Technology has marked 10 years of its EDGEPoS till system by completing its 600th installation in Maxol Glenabbey, after securing a contract for 17 company-owned sites in Northern Ireland. Industry News convenience stores epos forecourts Henderson Technology Maxol Group

Covid-19 changing consumers technology demands


This story continues at Covid-19 changing consumers technology demands. Industry News consumer research convenience stores coronavirus Online delivery Social media technology TWCMore than 20% of consumers, around 13 million adults, would like to have the ability to place orders online for delivery from their local c-store, new research reveals.

How technology is empowering eCommerce business


Emerging technologies are transforming the world of eCommerce and shaping the way modern consumers connect with brands. The post How technology is empowering eCommerce business appeared first on ECOMMERCE GROWTH Blog. Guest Posts customer analytics customer experience strategy effective marketing personalization tools technologyThese transformations open.

Unitas Wholesale forms partnership with Henderson Technology


Unitas Wholesale has appointed Henderson Technology as an approved EPoS Supplier. The partnership enables Henderson Technology to supply its EDGEPoS system to retailers supplied by wholesalers within Unitas Wholesale.

Mobile Retail Technology – Too Fast, Too Furious?

Retail TouchPoints

By Ross Homans, Stratix If you think of technological advancement for retailers as a highway, there seem to be two distinct lanes with very different speeds The first lane is where “traditional” technology such as monitors, laptops and desktops live. While OEMs refresh this technology every year (usually timed to chipset refreshes from Intel and their competitors), functionality is static, and retailers refresh their traditional computing devices on average every four to five years.

Mobile 150

Henderson Technology integrates EDGEPoS self-checkouts with Texaco systems


Henderson Technology has launched the first EDGEPoS self-checkout integrated with HTEC Gempay payment terminals so they can be used within Texaco-branded forecourts across the UK.

Creating A Frictionless Shopping Experience With Technology And Data

Retail TouchPoints

With technology that creates a seamless shopping experience and insights from your data. Technology That Transforms The right application of cutting-edge technology not only improves the shopping experience — it helps drive revenue and build trust with your customers. Thanks to its innovative use of technology, Rebecca Minkoff has taken many aspects consumers enjoy about the online experiencing and applied them in-store.

Updated technology platform helps Co-op gear up for changing market and growth


The Co-op has unveiled a technological revolution that it claims will make it better equipped to adapt to changing market conditions and will support future growth. Industry News co-op technology

Best Practices for D2C Technology Strategy | Salsify


Brand manufacturers must think about their technology strategy while attempting to balance the desire to go direct-to-consumer (D2C) and managing continued market uncertainty.

Republic Technologies bolsters Zig-Zag range with new lighters


Tobacco accessories company Republic Technologies is launching three new ranges for its Zig-Zag household lighters portfolio. Tobacco lighters Republic Technologies Zig Zag

Henderson Technology integrates EDGEPoS self-checkouts with BP systems


Henderson Technology has worked with BP to connect EDGEPoS with its new payment and loyalty terminals. Industry News BP convenience stores edgepos Eurospar forecourts Henderson Retail Henderson Technology

CAYIN Technology Enhances Digital Signage With Facial Recognition

Retail Touch

CAYIN Technology , a digital signage solution provider, has partnered with QNAP Systems to integrate facial detection technology with its digital signs. Customer Experience Solution Spotlight digital signage Solution Spotlights cayin technology onap systems facial detection

Explore Your Future Fit Technology Strategy At Technology & Innovation Global

Forrester's Customer Insights

Business Technology (BT) CIO insights technology-driven innovationDisconnected digital investments. Rising technical debt. Pervasive digital sameness. Unhappy stakeholders. Sound familiar? You’re not alone.

Fashion Meets Technology – Choose Well, Be Well!

Retail TouchPoints

By Geetanjali Sarna and Amit Prabhakar Gaitonde , Wipro Despite the growing use of technology in all facets of life, fashion retail has continued to play it safe when it comes to utilizing technology to further innovation and the customer experience. While traditional views still dominate the industry, technology innovations, if applied correctly, can really help elevate the creative process.

BWG Foods trials self-checkout technology in Irish c-stores


Irish retailer and wholesaler BWG is to launch ‘Scan, Pay & Go’ checkout technology, developed by MishiPay, as part of a new pilot scheme taking place across its retail network. Industry News BWG Foods convenience stores Ireland MishiPay scan and go technology

Improve IT Efficiency Through New Technology


As marketing campaigns become more and more technology driven, the roles of IT and digital marketing have begun to intermingle and blend. The post Improve IT Efficiency Through New Technology appeared first on Zmags. Ecommerce Best Practices ecommerce marketing technologyBecause […].

Intelligent Retail Technology Investment.It’s All About People

Retail TouchPoints

By Garry Church, Inmar Retailer buying decisions on technology are all too often influenced by the latest trends and reflect the “flavor of the month.” The customers who spend their hard-earned income with them should be a retailer’s North Star when assessing retail technology options. Some major retailers like Lowe’s have, in the past, struggled with connectivity and other technology issues. Is your technology reducing friction and allowing customers to do more with less?

Beacon Technology: Shining A Light On Customer Experience

Retail TouchPoints

To capitalize on this growing trend, more and more retailers are beginning to leverage beacon technology. Beacons are small and typically unseen devices that use Bluetooth low-energy (BLE) wireless and geofencing technology. Why is beacon technology beneficial? There are many reasons why marketers and customer experience professionals are finding great use cases for beacon technology. Beacon technology clearly has its benefits.

Are Microservices The Answer To Retailers’ Technology Woes?

Retail TouchPoints

By Steven Berkovitz, OrderDynamics When presented with a need for a new technology capability, retailers are often faced with the decision of whether to ignore the need, or to rip-and-replace an existing system and purchase a whole new solution suite. This is particularly disheartening for retailers that have taken the time to develop and build their own technology systems in-house. Rather, they simply add on the technology they need to become truly omnichannel.

How Technology Can Improve Customer Retention in Your eCommerce Store


New technologies are dramatically reshaping a lot of industries like learning, healthcare, and, certainly, e-commerce. The post How Technology Can Improve Customer Retention in Your eCommerce Store appeared first on ECOMMERCE GROWTH Blog.

Circle K stores to pilot checkout-free technology


The c-store operator plans to begin a test of frictionless payment technology, similar to Amazon Go, at a location in Phoenix

Twenty Technologies Underpin Application Security

Forrester's Customer Insights

When I was working at @stake in the early 2000s, most of my client engagements were in application security. I did a number of code reviews that actually involved people handing me stacks of paper to go through. Grep’ was an important security tool.

In A Crisis, People Want Dependable Technology

Forrester's Customer Insights

Age of the Customer AI Insights architecture & technology strategy automation dependability emerging technology employee experience infrastructure & operations Innovation internet of things (IoT) networking pandemic software-defined infrastructure technology-driven innovation vulnerability & threat management Zero Trust Model cloud computing collaboration continuity coronavirus covid crisis data center infrastructure reliability wfh workforce

Republic Technologies launches counter unit for menthol filters


Republic Technologies has introduced a countertop display unit to enable retailers to increase the visibility of its range of Swan menthol filters. Gavin Anderson, general sales manager at Republic Technologies, said: This story continues at Republic Technologies launches counter unit for menthol filters. tobacco menthol Republic Technologies swan

Leveraging Advances In Technology To Deliver Delight

Retail TouchPoints

Retailers that are embracing the rapidly advancing artificial intelligence, automated personalization technologies and machine learning are positioning themselves for the future. These technologies do more than allow retailers to react to customer demand; they help them predict this demand and create magnetic moments among their customers. To say that these technologies and advances in machine learning have improved even in just the past few years is an understatement.

The Promise (And Perils) Of Customer-Focused Government Technology Transformation

Forrester's Customer Insights

Technology transformation is a fundamental lever to change the working of government overall. Age of the Customer customer experience customer experience management government technology-driven innovation

How Technology Is Improving Ecommerce


Technology is the driving force behind ecommerce and as new tech is discovered, ecommerce has the ability to change and ultimately improve. As exciting new technology is created, businesses can take advantage of it to further personalize their company and online presence. With artificial intelligence, augmented reality, and individual proprietary technology, the ecommerce experience is improving every day. Ecommerce Technology

Making It Real: Disruptive Technology To Elevate the Customer Experience

Retail TouchPoints

Retailers are delivering differentiated customer experiences through investment in store technology, people and process. Specifically, technology development and execution pose the most complex challenges and the greatest area of risk. Executives know that “disruptive technology” is on the 2018 agenda but often don’t know how to execute. Understanding this allows companies to select technology and amplify brand.

Innovation 101: How To Set Up A Technology Trend Radar And How To Use It

Forrester's Customer Insights

These innovation leaders, among other things, embrace emerging technologies and leverage them for business model innovation. In order to embrace technologies, you first need to understand which technologies are out there, how mature they are, what you can use them for, […].