Retail success post-COVID will rely on understanding new customer mindsets, says Conversity

Retail Technology Review

Retail technology company Conversity believes that understanding the intricacies of these new mindsets is vital if brands are to thrive in the post-pandemic world. Six months after COVID-19 started making its mark across the world, lockdown restrictions and widespread working from home offices have caused many consumers to rethink their shopping habits.

Clarins gets a personalisation make-over, thanks to real-time marketing solution from Wunderkind

Retail Technology Review

Prestige skincare and makeup brand, Clarins, has driven online performance and grown email revenue thanks to a solution from Wunderkind (formerly BounceX), the behavioural marketing technology provider. Internet Retailing Retail Supply Chain

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Plobal joins Shopify Plus Technology Partner Program to help ecommerce merchants grow mobile revenue

Retail Technology Review

As mobile becomes the default shopping device, Plobal gets on board the Shopify Plus Technology Partner Program to help high-volume merchants increase mobile revenues by engaging their most loyal customers. Internet Retailing Mobile Computers

Astound Commerce delivers Salesforce Commerce Cloud Cartridge for eShopWorld

Retail Technology Review

Astound Commerce, the digital commerce agency and systems integrator, has been chosen to develop a pre-built integration or ‘cartridge’ for eShopWorld, the global commerce company that provides a technology platform to brands and retailers that wish to sell online into global markets.

Realizing ROI in an Omnichannel Rich Retail 4.0 Environment

Welcome to Retail 4.0. This is the land of opportunity where retailers connect with shoppers and drive sales in a way like never before. With this eBook, you’ll learn about the advanced technologies that are available to create a seamless integrated omnichannel experience.

The History of SaaS: From Emerging Technology to Ubiquity

BigCommerce

But while Salesforce began as a SaaS,… Ecommerce TechnologyWhen people think about the first SaaS startup, typically Salesforce comes to mind.

5 Ways Voice Technology Can Improve The Customer Experience

Omniconvert

The post 5 Ways Voice Technology Can Improve The Customer Experience appeared first on ECOMMERCE GROWTH Blog. Guest Posts customer experience e-shops user experience ecommerce growth personalized experience voice technology

How Technology Affects Communication

Neil Patel

For better or worse, technology affects communication because it is a part of our everyday lives. You might see the average elementary-aged child with their head buried in a smartphone and tempted to take a gloomy outlook on what technology has done to us.

How Technology Can Help You Create A Winning Product Content Strategy in 2019

BigCommerce

Consumers expect an… Ecommerce TechnologyProduct content has always been key to standing out on the very cluttered, very competitive digital shelf.

Can technology save bridal retail?

retaildive

The pandemic pushed a traditional, high-touch segment of the industry to finally confront its hesitancy around digital services

How technology is empowering eCommerce business

Omniconvert

Emerging technologies are transforming the world of eCommerce and shaping the way modern consumers connect with brands. The post How technology is empowering eCommerce business appeared first on ECOMMERCE GROWTH Blog. Guest Posts customer analytics customer experience strategy effective marketing personalization tools technologyThese transformations open.

Covid-19 changing consumers technology demands

TalkingRetail

This story continues at Covid-19 changing consumers technology demands. Industry News consumer research convenience stores coronavirus Online delivery Social media technology TWCMore than 20% of consumers, around 13 million adults, would like to have the ability to place orders online for delivery from their local c-store, new research reveals.

Mobile Retail Technology – Too Fast, Too Furious?

Retail TouchPoints

By Ross Homans, Stratix If you think of technological advancement for retailers as a highway, there seem to be two distinct lanes with very different speeds The first lane is where “traditional” technology such as monitors, laptops and desktops live. While OEMs refresh this technology every year (usually timed to chipset refreshes from Intel and their competitors), functionality is static, and retailers refresh their traditional computing devices on average every four to five years.

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Creating A Frictionless Shopping Experience With Technology And Data

Retail TouchPoints

With technology that creates a seamless shopping experience and insights from your data. Technology That Transforms The right application of cutting-edge technology not only improves the shopping experience — it helps drive revenue and build trust with your customers. Thanks to its innovative use of technology, Rebecca Minkoff has taken many aspects consumers enjoy about the online experiencing and applied them in-store.

Henderson Technology secures Maxol Group contract

TalkingRetail

Henderson Technology has marked 10 years of its EDGEPoS till system by completing its 600th installation in Maxol Glenabbey, after securing a contract for 17 company-owned sites in Northern Ireland. Industry News convenience stores epos forecourts Henderson Technology Maxol Group

'The most effective technology is technology that no one sees': Lowe's CEO

retaildive

Coming out of a banner year, Marvin Ellison discusses how initiatives put in place years ago contributed to the retailer's success

Unitas Wholesale forms partnership with Henderson Technology

TalkingRetail

Unitas Wholesale has appointed Henderson Technology as an approved EPoS Supplier. The partnership enables Henderson Technology to supply its EDGEPoS system to retailers supplied by wholesalers within Unitas Wholesale.

2021 Technology Predictions for Retail Industry

iVend

Cloud-Based POS The hottest trend in POS technology currently is the cloud-based POS. We’re likely to see curbside/BOPIS/ Click & Collect become the norm and beyond as inventory management and order fulfilment technology and standards evolve in 2021.

POS 52

Henderson Technology integrates EDGEPoS self-checkouts with Texaco systems

TalkingRetail

Henderson Technology has launched the first EDGEPoS self-checkout integrated with HTEC Gempay payment terminals so they can be used within Texaco-branded forecourts across the UK.

Best Practices for D2C Technology Strategy | Salsify

Salsify

Brand manufacturers must think about their technology strategy while attempting to balance the desire to go direct-to-consumer (D2C) and managing continued market uncertainty.

Fashion Meets Technology – Choose Well, Be Well!

Retail TouchPoints

By Geetanjali Sarna and Amit Prabhakar Gaitonde , Wipro Despite the growing use of technology in all facets of life, fashion retail has continued to play it safe when it comes to utilizing technology to further innovation and the customer experience. While traditional views still dominate the industry, technology innovations, if applied correctly, can really help elevate the creative process.

Henderson Technology integrates EDGEPoS self-checkouts with BP systems

TalkingRetail

Henderson Technology has worked with BP to connect EDGEPoS with its new payment and loyalty terminals. Industry News BP convenience stores edgepos Eurospar forecourts Henderson Retail Henderson Technology

Republic Technologies bolsters Zig-Zag range with new lighters

TalkingRetail

Tobacco accessories company Republic Technologies is launching three new ranges for its Zig-Zag household lighters portfolio. Tobacco lighters Republic Technologies Zig Zag

Improve IT Efficiency Through New Technology

Zmags

As marketing campaigns become more and more technology driven, the roles of IT and digital marketing have begun to intermingle and blend. The post Improve IT Efficiency Through New Technology appeared first on Zmags. Ecommerce Best Practices ecommerce marketing technologyBecause […].

CAYIN Technology Enhances Digital Signage With Facial Recognition

Retail Touch

CAYIN Technology , a digital signage solution provider, has partnered with QNAP Systems to integrate facial detection technology with its digital signs. Customer Experience Solution Spotlight digital signage Solution Spotlights cayin technology onap systems facial detection

Intelligent Retail Technology Investment.It’s All About People

Retail TouchPoints

By Garry Church, Inmar Retailer buying decisions on technology are all too often influenced by the latest trends and reflect the “flavor of the month.” The customers who spend their hard-earned income with them should be a retailer’s North Star when assessing retail technology options. Some major retailers like Lowe’s have, in the past, struggled with connectivity and other technology issues. Is your technology reducing friction and allowing customers to do more with less?

Beacon Technology: Shining A Light On Customer Experience

Retail TouchPoints

To capitalize on this growing trend, more and more retailers are beginning to leverage beacon technology. Beacons are small and typically unseen devices that use Bluetooth low-energy (BLE) wireless and geofencing technology. Why is beacon technology beneficial? There are many reasons why marketers and customer experience professionals are finding great use cases for beacon technology. Beacon technology clearly has its benefits.

Are Microservices The Answer To Retailers’ Technology Woes?

Retail TouchPoints

By Steven Berkovitz, OrderDynamics When presented with a need for a new technology capability, retailers are often faced with the decision of whether to ignore the need, or to rip-and-replace an existing system and purchase a whole new solution suite. This is particularly disheartening for retailers that have taken the time to develop and build their own technology systems in-house. Rather, they simply add on the technology they need to become truly omnichannel.

BWG Foods trials self-checkout technology in Irish c-stores

TalkingRetail

Irish retailer and wholesaler BWG is to launch ‘Scan, Pay & Go’ checkout technology, developed by MishiPay, as part of a new pilot scheme taking place across its retail network. Industry News BWG Foods convenience stores Ireland MishiPay scan and go technology

Solution Providers Partner to Advance Cashierless Store Technology in Japan

Retail Touch

plans to tap Zippin’s technology to open checkout-free Ame Go stores across the country, building on an existing location in Rio. Zippin and Fujitsu Limited have formed a new partnership that makes Fujitsu an exclusive distributor of Zippin’s checkout-free solution in Japan.

Retail Budget Planning 2021: Driving Revenue with Technology

Intelligence Node

The post Retail Budget Planning 2021: Driving Revenue with Technology appeared first on Blog. The best thing about January is the opportunity to start again, a general optimism for doing better retail planning than last year.

BP Pulse agrees deal for electric vehicle charging technology

TalkingRetail

Electric vehicle (EV) charging infrastructure provider BP Pulse and FreeWire Technologies, a company specialising in EV charging and power solutions, have signed an exclusive technology-sharing deal.

Aetrex Worldwide Releases Voice-Enabled Foot Measuring Technology

Retail Touch

Aetrex Worldwide has launched Albert 2, the next generation of the company’s 3D foot scanning technology.

Explore Your Future Fit Technology Strategy At Technology & Innovation Global

Forrester's Customer Insights

Business Technology (BT) CIO insights technology-driven innovationDisconnected digital investments. Rising technical debt. Pervasive digital sameness. Unhappy stakeholders. Sound familiar? You’re not alone.

Leveraging Advances In Technology To Deliver Delight

Retail TouchPoints

Retailers that are embracing the rapidly advancing artificial intelligence, automated personalization technologies and machine learning are positioning themselves for the future. These technologies do more than allow retailers to react to customer demand; they help them predict this demand and create magnetic moments among their customers. To say that these technologies and advances in machine learning have improved even in just the past few years is an understatement.

How Technology Can Improve Customer Retention in Your eCommerce Store

Omniconvert

New technologies are dramatically reshaping a lot of industries like learning, healthcare, and, certainly, e-commerce. The post How Technology Can Improve Customer Retention in Your eCommerce Store appeared first on ECOMMERCE GROWTH Blog.

Making It Real: Disruptive Technology To Elevate the Customer Experience

Retail TouchPoints

Retailers are delivering differentiated customer experiences through investment in store technology, people and process. Specifically, technology development and execution pose the most complex challenges and the greatest area of risk. Executives know that “disruptive technology” is on the 2018 agenda but often don’t know how to execute. Understanding this allows companies to select technology and amplify brand.