Retail TouchPoints

OCTOBER 31, 2024

They give your customers peace of mind when it comes to saving money and earning rewards at the point of sale. With notifications, retailers can let customers know when they’ve reached the next level and offer special rewards such as double loyalty points days.

Mobile 297

Mobile Channel Marketing Consumer 297

Retail TouchPoints

MAY 14, 2025

Card skimmers are another common way for criminals to target retailers, and they are regularly found at gas pumps, self-checkout stations, ATMs and other point-of-sale terminals.

Payment Services 179

Payment Services Retail Point of Sale POS 179

Retail TouchPoints

NOVEMBER 14, 2024

This data, which includes sensitive customer information like credit card details, is stored across a number of environments and is accessible through millions of point-of-sales and IoT devices. From ecommerce, logistics and digital marketing, these sectors are heavily reliant on data for their day-to-day operations.

Retail 277

Retail Payment Services Consumer Management 277

Retail TouchPoints

JULY 8, 2025

Our store team is armed with best-in-class tools like our point of sale, which we call Point of Everything (POE), to help make the shopping experience more convenient — from styling advice to frame adjustments and everything in between.

Omnichannel 147

Omnichannel Point of Sale Operations Travel 147

Retail TouchPoints

NOVEMBER 27, 2024

Breaches have compromised customer records, disrupted online sales and caused network outages that impacted customer deliveries. The past year has been brutal for big retailers when it comes to cybercrime. It’s not as though these companies had no defenses.

Retail 290

Retail Technology Supplies Management 290

Retail TouchPoints

FEBRUARY 28, 2025

The Wine Finder is available online for more than 500 Marks & Spencer stores and on point-of-sale marketing in 20 Foodhalls. The tool asks a few quick questions about personal preferences and then makes tailored wine recommendations based on available inventory in the customers chosen store.

Point of Sale 179

Point of Sale Recommendation Technology Information 179

Retail TouchPoints

OCTOBER 27, 2024

The space also features an integrated payment system, allowing brands to use it as a point of sale, with products stored in a basement floor stockroom. Along the back of the space’s ground floor are floor-to-ceiling high-definition micro-LED displays, and the store’s glass frontage allows passersby to see the head-turning screens.

Social Media 321

Social Media Magazine Consumer Payment Services 321

Retail TouchPoints

DECEMBER 18, 2024

Invest in tax automation: Implementing tax automation can simplify compliance for retailers navigating the challenges of sales tax RDFs, point-of-sale fees and everything else. Staying informed allows businesses to adjust their practices and stay one step ahead.

Retail 278

Retail Clothing eCommerce Social Media 278

Retail TouchPoints

DECEMBER 3, 2024

Like most retailers of a certain age, The Paper Store debuted in brick-and-mortar — in this case a modest family-run newsstand in Maynard, Mass. that opened in 1964.

POS 286

POS Gifts Arts Operations 286

Retail TouchPoints

DECEMBER 11, 2024

In 2020 my beloved local Fairway went under, and for five years the store space has languished, sitting dark and empty alongside several other shuttered chains: Modells , Subway (although somehow the Kohls has survived).

Retail 284

Retail Electronics POS Other 284

Retail TouchPoints

JANUARY 15, 2025

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores.

Payment Services 279

Payment Services Merchant Services Payments POS 279

Retail TouchPoints

NOVEMBER 12, 2024

1WorldSync’s 2024 Consumer Product Content Benchmark report revealed that 64% of shoppers have scanned a QR code on a product while shopping in-store. With a quick click on a smartphone, these customers have accessed hidden content, exclusive deals and lightning-fast checkouts. The result?

Gifts 276

Gifts Magazine Information Social Media 276

Retail TouchPoints

FEBRUARY 28, 2025

From online stores to point-of-sale systems, ensuring smooth customer experiences relies on robust testing of software systems. APIs can also be credited with helping uncover issues earlier in the development process. In the fast-paced retail industry, technology remains the backbone of operations.

Retail 191

Retail Customer Experience Point of Sale Operations 191

Retail TouchPoints

DECEMBER 6, 2024

Due to their proximity to the point of sale and access to reliable first-party data, RMNs can link ad impressions to purchases with a higher level of accuracy than traditional advertising channels. Closing the Loop on Measurement But targeting the right customers is only one piece of the puzzle.

Retail 289

Retail Sporting Goods Gifts Marketing 289

Retail TouchPoints

JUNE 30, 2025

For instance, digital wallets are expected to account for more than $25 trillion, or 50% of all online and point-of-sale transactions, by 2027. The global BNPL market, led by companies like Klarna, Afterpay, PayPal and Affirm, is meanwhile projected to grow from $560.1 billion in 2025 to $911.8 billion by 2030, at a CAGR of 10.2%

Merchant Services 214

Merchant Services Payment Services Payments ACH 214

Retail TouchPoints

DECEMBER 26, 2024

For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 stores to cross every item off their lists. This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering.

Technology 251

Technology Customer Experience Games POS 251

iVend

OCTOBER 26, 2024

The best way to achieve inventory visibility is by using powerful inventory management software, integrated with your point-of-sale (POS) system. A single view of inventory allows you to flawlessly manage stock across multiple locations – and make decisions based on up to date and accurate information.

POS 52

POS Point of Sale Management Fulfillment 52

Retail TouchPoints

DECEMBER 5, 2024

They need to keep track of what’s new, what’s unique to their location and what just went on sale. If you stop to think about it, we must be a little crazy to expect so many things from store associates today. We want them to be brand ambassadors. Excellent brand ambassadors are like traffic magnets.

POS 275

POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

MARCH 10, 2025

Employees at a Barnes & Noble store in Bloomington, Ill. have ratified a new three -year contract under the aegis of the Retail, Wholesale and Department Store Union (RWDSU), joining unionized workers at three New York City bookstores, including the companys flagship Union Square location.

Department Stores 271

Department Stores POS Improvements Information 271

Retail TouchPoints

OCTOBER 30, 2024

On average, nearly 20% of annual retail sales happen in November and December, and the impact of a breach can be disruptive to the business and brand. We are approaching one of the most important and riskiest times of the year for retailers.

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

JUNE 10, 2025

Retailers are at a technology inflection point. Outdated, siloed store systems no longer cut it, creating operational headaches, frustrating customers and stifling innovation. To stay competitive, retailers are adopting modern POS solutions and unified commerce platforms.

POS 257

POS Mobile Technology Information 257

Mi9

DECEMBER 4, 2024

Many mobile point of sale solutions are compatible with existing mobile devices, which reduces the need for additional hardware purchases and lowers initial setup costs.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

Retail TouchPoints

APRIL 25, 2025

Point-of-sale systems, inventory management and back office operations all rely on high-speed, stable connectivity, and multi-access broadband can be the answer here. However, these innovations depend on reliable, high-speed connectivity to function seamlessly, helping to provide a smooth and immersive experience for customers.

Payment Services 147

Payment Services Payments Retail Supplies 147

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

Rather than having fragmented or isolated data across different stores, warehouses, or sales channels, a centralized database ensures that every bit of information—such as inventory, sales data, customer details, and vendor records—is stored in one unified system. Key Benefits of a Centralized Database for Retailers 1.

eCommerce Platforms 109

eCommerce Platforms Multi-channel Retail eCommerce 109

Retail TouchPoints

JULY 10, 2025

A new generation is quietly but steadily beginning to influence the future of retail, yet many merchants have yet to take notice. Born from 2010 onward, Gen Alpha has grown up surrounded by smartphones, voice assistants and digital wallets.

Merchant Services 165

Merchant Services Payment Services Payments Digital Currency 165

Retail TouchPoints

JULY 7, 2025

Cart abandonment is often blamed on user behavior such as distractions, hesitation, or second thoughts. But my experience working with high-load ecommerce enterprises shows that’s only half the story. It’s not always customers who abandon carts. Sometimes the system abandons them.

Customer 147

Customer Shipping Costs eCommerce eCommerce Platforms 147

Wiser

NOVEMBER 11, 2024

The brand had multiple display types, including floor stands, point-of-sale displays, wall displays, and tabletop displays, with many stores featuring more than one type. They needed a clearer understanding of their products’ presence in-store.

Point of Sale 78

Point of Sale Improvements Technology Information 78

Practical eCommerce

JUNE 26, 2025

This week's rundown features new tools for video, cross-border payments, agentic commerce, shipping, point-of-sale, live video shopping, ecommerce platforms, reverse logistics, and post-purchase upsells. The post New Ecommerce Tools: June 26, 2025 appeared first on Practical Ecommerce.

eCommerce 64

eCommerce Point of Sale eCommerce Platforms Shipping 64

Retail TouchPoints

NOVEMBER 11, 2024

A number of local and independent grocers — including Bowman’s Market , Maurer’s Market IGA , Neiman’s Family Market , Queen’s Price Chopper and Soelbergs Market — are adopting Instacart ‘s AI-powered smart Caper Carts.

Marketing 288

Marketing Recommendation Technology Customer 288

Retail TouchPoints

JANUARY 6, 2025

“Food manufacturers have long struggled to connect with end buyers and influence purchasing decisions at the point of sale,” said Mani Kulasooriya, Co-founder and CEO of Cut+Dry in a statement. “Without a platform to share their brand story and product benefits, brands have been limited in their reach.

B2B 277

B2B Point of Sale Operations Supplies 277

Retail TouchPoints

JUNE 19, 2025

In today’s digital-first marketplace, consumer expectations for flawless shopping experiences, whether in-store or online, have reached unprecedented heights and are putting pressure on retailers to provide an “always on” business model.

Payment Services 147

Payment Services Retail Customer Experience Operations 147

Mi9

JUNE 9, 2025

Lori’s Gifts Selects Mi9 Retail as its Enterprise POS Partner Fort Lauderdale, FL – June 2, 2025 – Lori’s Gifts, the nation’s leading operator of hospital gift shops, has announced its selection of Mi9 Retail’s enterprise point-of-sale (POS) solution to modernize and unify operations across its network of over 250 stores nationwide.

Gifts 52

Gifts POS Specialty Retailers Retail 52

iVend

JUNE 17, 2025

So it’s no coincidence that this move back to stores, back to in person connection comes at the same time that we see an explosion in the use of mobile point of sale (mPOS); a technology that helps to drive the personalized, face to face customer service that shoppers crave. Personalized service is the new luxury. What is mPOS?

Customer Experience 52

Customer Experience Customer Consumer Electronics Payment Services 52

Wiser

NOVEMBER 6, 2024

By equipping sales reps with actionable insights and empowering them to build strong, data-backed relationships with store managers, brands can achieve significant improvements in sales, distribution, and visibility.

Demo 78

Demo Improvements Management POS 78

iVend

JUNE 17, 2025

Whether you run a grocery chain that scans thousands of SKUs an hour or a boutique with unpredictable footfall, a point-of-sale outage stalls revenue, frustrates shoppers, and invites errors that open the door to fraud. Stay Secure. Retail never sleeps. The good news: you don’t have to choose between resilience and security.

Payment Services 52

Payment Services POS Operations Payments 52

RetailMinded

APRIL 21, 2025

So, youve launched a retail business with little more than a dream, a half-maxed credit card, and a lot of caffeine. You’re not alone. Most retail founders start with almost nothing. Zero cash isnt the end, its the start of a very specific kind of hustle. What matters now is how smart you get with your next move.

Retail 52

Retail Social Media POS B2B 52

iVend

APRIL 2, 2025

You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation. If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations.

Management 52

Management Payment Services POS Retail 52