Global survey shows surge in Christmas holiday shopping due to product shortage and lockdown fears

Retail Technology Review

Critical Issues Internet Retailing Retail Supply ChainAccording to a new survey* of 1,000 UK consumers carried out on behalf of JRNI, over half (56%) of consumers plan to do their Christmas holiday shopping early in 2021 due to fears of empty shelves and further lockdown measures.

Online payment fraud losses to exceed $206 billion over the next five years; driven by identity fraud

Retail Technology Review

Surveillance and Security Internet Retailing Critical IssuesA new study from Juniper Research has found that merchant losses to online payment fraud will exceed $206 billion cumulatively for the period between 2021 and 2025. This figure, equivalent to almost 10 times Amazon’s net income in the 2020 financial year, demonstrates why merchants must make combatting fraud, through the use of machine learning-based fraud prevention platforms, an immediate priority.

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Pandemic drives over half of consumers to shop more locally; bank data key in enabling SMEs to compete with big businesses

Retail Technology Review

Internet Retailing Retail Supply Chain Critical IssuesOver half of consumers globally (53%) believe it is more important to shop with local businesses now than it was before the pandemic. That’s according to new research released by Pollinate, the global software business that partners with banks to help them deepen and extend relationships with their business customers, in which over 4,500 consumers were surveyed across the UK, US, Australia, and Brazil.

eCommerce disruptor OnBuy secures former Chief Customer Officer of Seasalt

Retail Technology Review

Internet Retailing Retail Supply ChainOnBuy.com continues its growth and expansion with the appointment of Aron Cody-Boutcher as Chief Marketing Officer.

The Impact of Augmented Reality Could be Even Bigger this Year

Retail Technology Review

Augmented reality (AR) is not a new trend in retail, as it has been in the developmental stages for many years now. However, the level of progress in AR-based retail technology seen in 2020 alone was more impressive than anything that had come before. Critical Issues Internet Retailing

Utordo allows logistics companies to integrate with the OnBuy online marketplace

Retail Technology Review

Internet Retailing Retail Supply Chain Loading Utordo – the cloud-based multi-channel order management solution – is now fully integrated with OnBuy.com, the fast-growing UK-founded online marketplace.

Luxury retail: Why a customer should love your packaging first, and then your product

Retail Technology Review

Retail Supply Chain Critical Issues Internet RetailingMore and more, brands are beginning to see the value of their packaging in influencing consumers’ purchasing decisions.

Kusmi Tea brews up Cegid’s digital solutions to strengthen retail business

Retail Technology Review

Retail software vendor, Cegid, has announced that the French upmarket tea brand, Kusmi Tea, tripled online sales on its e-commerce site during lockdown and used the period to accelerate plans for introducing more omnichannel and digital services across Europe. Internet Retailing Retail Supply Chain

Kooomo launches B2B catalogue site for global retailer Blauer H.T.

Retail Technology Review

Internet Retailing Retail Supply ChainBlauer H.T., the clothing brand created following technical, functional and high-performance standards, has chosen global e-commerce platform provider Kooomo to launch its showcase website specifically designed for its growing B2B customer base.

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eCommerce sites optimised for Black Friday increased revenue by 330%, says Kooomo

Retail Technology Review

With lockdown restrictions driving an increase in web traffic, retailers who optimised their eCommerce stores for Black Friday secured a 330% increase in average monthly revenue this year. . Internet Retailing Critical Issues Retail Supply Chain

Is Brand Packaging Important to Customers?

Retail Technology Review

Critical Issues Internet RetailingBy Ed Smith, freelance writer Branded packaging may seem like a minor detail when it comes to ecommerce, but you might be surprised at just how effective it can be and how it could help your business to thrive over the competition.

55% of brands are set to run their Black Friday campaigns as normal

Retail Technology Review

Critical Issues Internet RetailingMore than half of UK and Irish businesses plan to run their Black Friday campaigns as planned or with further investment than originally planned, despite the ongoing impact of the coronavirus pandemic.

Retail success post-COVID will rely on understanding new customer mindsets, says Conversity

Retail Technology Review

Retail technology company Conversity believes that understanding the intricacies of these new mindsets is vital if brands are to thrive in the post-pandemic world. Retail Supply Chain Critical Issues Internet RetailingSix months after COVID-19 started making its mark across the world, lockdown restrictions and widespread working from home offices have caused many consumers to rethink their shopping habits.

Safety is too important to rely on ‘off the shelf’ products. When sourcing safety solutions, consultation is key

Retail Technology Review

The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery. Internet Retailing Critical Issues Retail Supply ChainBy David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems.

Four Types of Ecommerce Merchandising That Business Owners Should Know

Retail Technology Review

Critical Issues Internet Retailing Retail Supply Chain Loading By Sam Cortez, managing editor and outreach specialist for Scalefluence.com Merchandising is the process and practice of displaying and arranging products for the best customer experience. The concept of merchandising is based on guiding prospective customers through the buyer’s journey and presenting them with the right products, at the right time and place, in the right quantity, and with the best prices.

Customer data analysis key to omnichannel marketing success and business growth

Retail Technology Review

Internet Retailing Critical Issues Retail Supply ChainCompanies which collate and analyse customer data, both online and offline, have grown 16% in the past year and are more than twice as likely to significantly exceed business goals and see strong return on investment (32% versus 14%), according to a global survey of 235 organisations with annual revenues of at least $50m.

New Covid ‘red alert’ plans: Britain’s couriers prepare once more for the front door to become the front line

Retail Technology Review

Internet Retailing Retail Supply Chain Critical IssuesAt the height of the coronavirus national lockdown in March, the Government prioritised delivery drivers as key workers. Under the Government’s new three-stage ‘traffic light’ coronavirus alert plans – which could be introduced as early as Thursday – Britain’s delivery drivers are again bracing for the front door’s return to the front line in the battle against Covid.

Minelli speeds up shift towards digital retailing with Cegid's unified commerce platform

Retail Technology Review

Retail software vendor, Cegid, has signed a new deal to completely overhaul the IT systems at French footwear retailer, Minelli, in a bid to streamline the business and improve the shopping experience for customers. Internet Retailing Retail Supply Chain

Ideal Shopping Direct blasts through bullish forecasts

Retail Technology Review

Ideal Shopping Direct (ISD), the UK multi-channel home shopping retailer and owner of the Create and Craft and Ideal World TV channel, reports that it has achieved a significant turnaround in the past 12 months; £6.5m Internet Retailing Retail Supply Chainprofit, 30% ahead of the £5m it predicted earlier in the year.

COVID was a surprise – Christmas should not be

Retail Technology Review

Ian Hall, COO at Atheon Analytics, provider of the SKUtrak platform, shares 3 things to plan now, to maximise Christmas sales in grocery retail. But you don’t have to be a retail expert to foresee an uplift in turkeys, alcohol, and mince pies this December. Critical Issues Retail Supply Chain Internet RetailingNone of us foresaw COVID, and the impact it would have on panic buying. It feels like a lifetime ago that the shelves had no toilet roll and pasta.

How COVID has changed our relationship with waste

Retail Technology Review

Critical Issues Retail Supply Chain Internet RetailingAside from being a traumatic time for all, COVID-19 has changed the trajectory of the world. For one, before the pandemic, it had finally seemed possible to imagine a future without plastic. But, with a global pandemic on our hands, there’s been a need for rigid sanitation and some rapid adaptations to our daily life. With this, our plastic usage has been creeping back up.

Clarins gets a personalisation make-over, thanks to real-time marketing solution from Wunderkind

Retail Technology Review

Internet Retailing Retail Supply ChainPrestige skincare and makeup brand, Clarins, has driven online performance and grown email revenue thanks to a solution from Wunderkind (formerly BounceX), the behavioural marketing technology provider.

Go Instore, HP and Currys PC World join forces to drive growth in online revenue for HP products

Retail Technology Review

Go Instore, provider of immersive omnichannel retail experiences for personalised ecommerce, has announced the success HP inc has had in providing human-led digital user experiences for their retail partners’ online customers. Internet Retailing Retail Supply Chain

Wehkamp plots double-digit growth trajectory with Manhattan Associates

Retail Technology Review

has announced that Dutch online retailer Wehkamp has selected Manhattan’s Warehouse Management System (WMS) to manage its new distribution centre (DC) in Zwolle, Netherlands. Internet Retailing Retail Supply ChainManhattan Associates Inc.

Plobal joins Shopify Plus Technology Partner Program to help ecommerce merchants grow mobile revenue

Retail Technology Review

Internet Retailing Mobile ComputersAs mobile becomes the default shopping device, Plobal gets on board the Shopify Plus Technology Partner Program to help high-volume merchants increase mobile revenues by engaging their most loyal customers.

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The best things come in small packages for retail SMEs

Retail Technology Review

Critical Issues Internet RetailingBy Matthew Robertson, Co-CEO, NetDespatch. Britain is a nation of shopkeepers,” is the famous phrase coined by economist Adam Smith to explain the desire of a commercial nation to secure ever-expanding markets for its wares.

Talend cloud enables PointsBet to ensure compliance and reliability amid rapid international expansion

Retail Technology Review

Internet Retailing Retail Supply ChainTalend, the cloud data integration solutions provider, has announced that PointsBet, an online bookmaker from Australia offering both traditional fixed odds markets as well as PointsBetting, is using Talend Cloud and Microsoft Azure to deliver a differentiated mobile betting experience to just under 100,000 customers worldwide and support its international expansion.

Astound Commerce delivers Salesforce Commerce Cloud Cartridge for eShopWorld

Retail Technology Review

Astound Commerce, the digital commerce agency and systems integrator, has been chosen to develop a pre-built integration or ‘cartridge’ for eShopWorld, the global commerce company that provides a technology platform to brands and retailers that wish to sell online into global markets. Internet Retailing Retail Supply Chain

How will Brexit affect eCommerce?

Retail Technology Review

Internet Retailing Critical IssuesBrexit brings a wave of uncertainty and change to the UK business landscape, and since the day the UK voted to leave the EU, it’s been a whirlwind.

Achieving retail?s Holy Grail: A 360-degree customer view

Retail Technology Review

The UK retail sector is unforgiving. Critical Issues Retail Supply Chain Internet RetailingHigh street sales recently suffered their biggest drop in 20 years, while online sales growth was forecast to decline to single digits for the first time this year.

Figures show internet retailing continues to rose throughout March

Retail Technology Review

Today’s ONS retail sales figures revealed that online spending continues to rise. Critical Issues Internet RetailingThe percentage of online purchases has risen by 8.0 per cent in March 2019 in comparison to March 2018.

[Internet Retailer] How to Protect Your Brand on Amazon

Wiser

Wiser CEO Andy Ballard, in an article published by Internet Retailer , explained how you can do just that with competitive pricing, MAP monitoring, and Amazon’s Brand Registry. ” Read the rest of Andy’s thoughts at Internet Retailer. The post [Internet Retailer] How to Protect Your Brand on Amazon appeared first on Wiser Retail Strategies. Third-party sellers thrive on Amazon. However, not everyone is playing by the rules.

Comment on Exclusive Ecommerce SEO Interview with Top 500 Internet Retailer MyBinding.com by Loren Boronat

CPC Strategy

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Supplier e-commerce sites failing B2B buyers

Retail Technology Review

Critical Issues Internet Retailing Retail Supply ChainB2B suppliers are failing buyers, new research has found, with 52% of e-commerce sites not fully meeting expectations.

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Internet Retailing: European retailers change customer-centric strategies due to lessons learned

Dynamic Action

In the article, “ How retailers transformed their customer-centric strategies due to the lessons they’ve learned ,” author Sasha Fedorenko of Internet Retailing focuses on key strategic initiatives mentioned in almost every retail earnings call over the past two quarters: customer-centric transformation and reduction of profit eroding promos and markdowns. Further findings include: Retail marketing spend was up 57%.

B2B eCommerce platform receives SOC 2 Type II attestation

Retail Technology Review

Internet Retailing Retail Supply Chain Surveillance and SecurityOroCommerce, the B2B eCommerce solution, has completed its SOC 2 Type II audit, performed by KirkpatrickPrice. .

Internet Retailer: Every Day Is a Billion?Dollar Online Sales Day in the Run?Up to Thanksgiving

Dynamic Action

Online news site Internet Retailer utilized the DynamicAction Retail Index’s early pre-Thanksgiving insight for their article Every day is a billion‑dollar online sales day in the run‑up to Thanksgiving. DynamicAction CMO, Sarah Engel , was tapped for her acumen: “Evidence that consumers took advantage of promotions early in the season also comes from DynamicAction , a retail analytics firm.