Internet Retailing EXPO is back with a focus on omnichannel – Discover the latest in payments, mobile, AR and more

Retail Technology Review

How can the retail industry survive (and overcome) the new customer's demands? In a decade of digital transformation, customer behaviour has dramatically changed

Internet Retailing EXPO is back with a focus on omnichannel – Discover the latest in payments, mobile, AR and more

Retail Technology Review

How can the retail industry survive (and overcome) the new customer's demands? In a decade of digital transformation, customer behaviour has dramatically changed

Dzinga launches new communications platform for business

Retail Technology Review

Internet RetailingDzinga has announced its new communications platform for business which supports communications between businesses and their customers across web, phone, mobile and social media.

E-commerce search engine Pricesearcher hires Amazon UK Head of Pricing in advance of 2019 launch

Retail Technology Review

Internet RetailingTech startup Pricesearcher has announced a big scalp in the hiring of former Amazon UK Head of Pricing Weldon Ward Whitener.

Black Friday 2018: Consumers are eager, more digital, and willing to spend – Periscope By McKinsey

Retail Technology Review

Critical Issues Internet RetailingPeriscope By McKinsey, which offers a suite of Marketing & Sales Analytics Solutions to help companies achieve sustainable revenue growth, has announced the findings of research on consumer sentiment towards Black Friday 2018.

Disruptive Dutch scale-up sets sights on UK retail market

Retail Technology Review

Omnia Retail, the pricing and online marketing automation software provider, has launched in the UK with a dedicated London office. Internet Retailing

Internet Retailing: European retailers change customer-centric strategies due to lessons learned

Dynamic Action

In the article, “ How retailers transformed their customer-centric strategies due to the lessons they’ve learned ,” author Sasha Fedorenko of Internet Retailing focuses on key strategic initiatives mentioned in almost every retail earnings call over the past two quarters: customer-centric transformation and reduction of profit eroding promos and markdowns. Further findings include: Retail marketing spend was up 57%.

BigCommerce gives brands full control of ecommerce checkout experience with new Checkout SDK

Retail Technology Review

Internet RetailingBigCommerce, the ecommerce platform for fast-growing and established brands, has launched its Checkout JS Software Development Kit(Checkout SDK), a new JavaScript library that makes it easy for merchants to consume BigCommerce's Checkout APIs.

Spring joint venture to be ‘new standard’ for UK e-commerce deliveries

Retail Technology Review

The UK division of mail and parcels solutions provider, Spring, has launched a joint venture which it believes will become the new standard in deliveries for online retailers. Internet Retailing

Shopping in Instagram stories now available for BigCommerce customers

Retail Technology Review

Internet RetailingBigCommerce, the ecommerce platform for fast-growing and established brands, has announced that its customer will be able to upload ‘shoppable’ Instagram stories.

Meet the CEO at the helm of £1.93 billion annual sales at IRC in October

Retail Technology Review

Exhibitions and Events Internet RetailingHenry Birch, the newly-appointed CEO at Shop Direct is making his first ever speaking appearance at InternetRetailing Conference.

20th century stores in a 21st century world

Retail Technology Review

At The Retail Hive’s latest meeting, over 90 retail leaders came together to discuss collaboration and innovation. Exhibitions and Events Internet RetailingHow can stores thrive alongside digital?

Retailers must plan for big November and Christmas Day sales

Retail Technology Review

Online retail sales in November will outstrip December this year, while Christmas Day will grow as an important shopping day in its own right, according to James and James Fulfilment (based in Ohio). Critical Issues Internet Retailing

Leaders in Logistics: Post & Parcel Europe 2019

Retail Technology Review

Exhibitions and Events Internet Retailing Retail Supply ChainComprising two forums, the Innovation in Operations day and the two-day Post & Parcel Europe Summit, this event offers the actionable insight you need to survive in the evolving world of delivery.

Fashion retailer’s seamless new digital strategy triggers success

Retail Technology Review

Internet RetailingLuxury clothing brand Jules B has experienced a 40% revenue increase after revamping its digital marketing strategy.

Descartes successfully submit first declarations under new Customs Declaration Service

Retail Technology Review

Internet RetailingDescartes Systems UK Ltd has announced that the first successful declarations submitted via HM Revenue and Customs' (HMRC) new Customs Declaration Service in the UK were achieved with Descartes e-Customs.

Selectronic makes internet shopping even quicker

Retail Technology Review

The ever-growing commercial need for automated warehousing configured to meet the increasing demand created by internet shopping has provided another growth niche for UK firm Selectronic. Internet Retailing Retail Supply Chain

Retailers need to outsource digital application to help weather a tough retail climate and improve the bottom line

Retail Technology Review

The Retail climate is proving increasingly challenging for bricks-and-mortar stores of all sizes, with many major brands and familiar high-street names announcing profit warnings, job cuts and even store closures. Critical Issues Internet Retailing Retail Supply ChainBy Wayne Munday, Non-Executive Director, Rokk Media.

New Uberall research shows struggling UK department stores are missing out on high street customers due to online ‘invisibility’

Retail Technology Review

Critical Issues Internet RetailingUberall, the Berlin-headquartered location marketing technology specialist, has announced the findings of its research into the accuracy of online location search results of the UK’s largest department stores.

CS-Cart and Omnitude announce blockchain solution to improve trust and convenience in e-commerce

Retail Technology Review

Omnitude, the British blockchain middleware platform, has partnered with multi-vendor e-commerce platform CS-Cart to build innovative single identity capabilities into the retail experience using blockchain. Internet Retailing

Retailers must plan for big November and Christmas Day sales

Retail Technology Review

Online retail sales in November will outstrip December this year, while Christmas Day will grow as an important shopping day in its own right, according to James and James Fulfilment. Critical Issues Internet Retailing

Watch retailer's timeless marketing approach triggers success

Retail Technology Review

Liverpool-based luxury watch retailer Miltons Diamonds has experienced an 87% revenue increase after revising its digital marketing strategy. Internet Retailing

The Top 10 Sessions to See at IRCE 2018

Zaius

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. IRCE 2018 takes place from June 5 to 8 at McCormick Place West in Chicago and, with an agenda put together by the experts at Internet Retailer magazine, it’s a can’t-miss event for everyone in ecommerce. Don Davis, Editor at Large, Internet Retailer.

parcelLab strengthens UK footprint with opening of London office

Retail Technology Review

Following major success in Germany, post-purchase solution parcelLab is expanding into the UK to enable retailers and other companies selling over the internet to deliver the best possible after-sales customer experience and maximise the marketing potential of this part of the customer journey. Internet Retailing

MAPIC 2018: e-commerce from online to brick and mortar

Retail Technology Review

Internet Retailing Exhibitions and EventsFor the first time, e-commerce heavyweights such as Amazon, vente-privée entertainment, MADE.com, and Zalando will be speaking at MAPIC, illustrating the convergence between physical and digital commerce.

Why a flexible not fixed identity is a must For fashion and beauty retailers

Retail Technology Review

Internet Retailing Retail Supply Chain Critical IssuesMost brands and businesses are trying to cope with the challenges caused by a digital world that never stands still, none more so than the fashion and beauty industries.

Tigers grows China and Malaysia network to serve booming e-commerce market

Retail Technology Review

Internet RetailingGlobal e-commerce fulfilment company Tigers has opened an office in Suzhou, China, and a new fulfilment centre in Selangor, Malaysia, as part of ongoing expansion plans to serve the region’s booming e-tail market.

MetaPack's Carrier Mapping tool now delivers access to carrier routes and services worldwide

Retail Technology Review

Internet RetailingMetaPack, the eCommerce delivery solutions provider, will provide comprehensive access to worldwide origin data on carrier routes and services through its Carrier Mapping tool.

Retailers are losing £1.6bn through delivery failure

Retail Technology Review

IMRG’s Valuing Home Delivery Review 2018 revealed at eCommerce Expo and Technology for Marketing, now co-located with ad:tech London, shows that UK retailers, delivery partners and customers are losing £1.6bn by getting delivery wrong. Critical Issues Internet Retailing Retail Supply Chain

Swedish fashion ecommerce company NA-KD goes global with Klarna

Retail Technology Review

Internet RetailingPayments provider Klarna has expanded its partnership with Swedish women's ecommerce brand, NA-KD, to the UK.

Internet Retailer: Every Day Is a Billion?Dollar Online Sales Day in the Run?Up to Thanksgiving

Dynamic Action

Online news site Internet Retailer utilized the DynamicAction Retail Index’s early pre-Thanksgiving insight for their article Every day is a billion‑dollar online sales day in the run‑up to Thanksgiving. DynamicAction CMO, Sarah Engel , was tapped for her acumen: “Evidence that consumers took advantage of promotions early in the season also comes from DynamicAction , a retail analytics firm.

Reality Check: Internet of Payments (IoP) - Is this the Future of Paying?

Retail Technology Review

Urs Gubser, Head E-Commerce Strategy at SIX Payment Services, explains what is behind the Internet of Payments in his latest Reality Check. Critical Issues Internet Retailing Data Capture

Visualsoft announces series of free bitesize marketing events for retailers

Retail Technology Review

Exhibitions and Events Internet RetailingeCommerce and digital agency, Visualsoft, has announced a string of dates for its highly-anticipated and completely free bitesize marketing series: Breakfast Top-Ups.

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BounceX hosts retail experts for VIP discussion at eCommerce Expo

Retail Technology Review

BounceX, provider of marketing solutions, is hosting a panel of retail industry hard-hitters for a VIP Programme discussion on the ‘Future of Stores: Traditional vs Digital’ at eCommerce Expo 2018 (September 26-27, Olympia, London). Exhibitions and Events Internet Retailing

Amazon's dominance spreads beyond just retail

Retail Technology Review

Amazon has been named by consumers as their standout favourite brand, with retail stalwarts Marks & Spencer, John Lewis, Sainsbury’s and Tesco the others most mentioned. Retail Supply Chain Internet Retailing

Omnichannel retail experience is key to the survival of high street brands, say over half of UK shoppers

Retail Technology Review

Over 52% of shoppers in the UK believe that retailers need to offer a more seamless experience between online and offline commerce to retain their custom. Critical Issues Internet Retailing

Online spending in July spikes, through retailers need eCommerce capabilities to capitalise on the rise, says Tryzens

Retail Technology Review

Figures from the Office of National Statistics (ONS) have revealed that online spending continued to increase to reach a new record proportion of all retailing at 18.2% Internet Retailing Critical Issuesin July 2018, equalling the amount spent in UK department stores.

Online shopping during Ramadan increases by 43%. How to shop safely and avoid being hacked

Retail Technology Review

Critical Issues Internet RetailingFacebook has released a case study that says Facebook users in the Middle East and North Africa spend extra 57.6 hours using the platform during Ramadan.

87% of UK’s top retailers risk revenue losses through poor mobile site performance

Retail Technology Review

Almost nine in 10 (87%) of the UK's top retailers are risking a significant drop in online visibility by neglecting their mobile site performance, according to new research. Critical Issues Internet Retailing

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Most millennials still prefer stores to online shopping but want re-evaluation of staff roles - retail survey

Retail Technology Review

A retail trends survey commissioned by a London-based international brand experience consultancy has revealed that almost three-quarters of millennials still prefer stores to online shopping. Critical Issues Internet Retailing

Parts manufacturers and retailers being left behind in e-commerce 'revolution'

Retail Technology Review

Many parts manufacturers and retailers are in danger of being left behind as more and more sales move online, warns motor industry e-commerce specialist Dijitul Automotive. Critical Issues Internet Retailing

E-commerce delivery platform leader MetaPack bought by Stamps.com

Retail Technology Review

Internet RetailingMetaPack has reached an agreement with Stamps.com Inc., the provider of postage online and shipping software solutions, to sell the business in a deal worth approximately £175 million.

Knomo increases online sales by 60% with personalisation technology from Nosto

Retail Technology Review

Leading bag and tech accessories retailer, Knomo, has seen a 60% increase in online shopper conversions and a 16% increase in the average order value since it started using the Nosto personalisation platform. Internet Retailing