Go Instore, HP and Currys PC World join forces to drive growth in online revenue for HP products

Retail Technology Review

Go Instore, provider of immersive omnichannel retail experiences for personalised ecommerce, has announced the success HP inc has had in providing human-led digital user experiences for their retail partners’ online customers. Internet Retailing Retail Supply Chain

Wehkamp plots double-digit growth trajectory with Manhattan Associates

Retail Technology Review

has announced that Dutch online retailer Wehkamp has selected Manhattan’s Warehouse Management System (WMS) to manage its new distribution centre (DC) in Zwolle, Netherlands. Internet Retailing Retail Supply ChainManhattan Associates Inc.

Plobal joins Shopify Plus Technology Partner Program to help ecommerce merchants grow mobile revenue

Retail Technology Review

Internet Retailing Mobile ComputersAs mobile becomes the default shopping device, Plobal gets on board the Shopify Plus Technology Partner Program to help high-volume merchants increase mobile revenues by engaging their most loyal customers.

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The best things come in small packages for retail SMEs

Retail Technology Review

Critical Issues Internet RetailingBy Matthew Robertson, Co-CEO, NetDespatch. Britain is a nation of shopkeepers,” is the famous phrase coined by economist Adam Smith to explain the desire of a commercial nation to secure ever-expanding markets for its wares.

Talend cloud enables PointsBet to ensure compliance and reliability amid rapid international expansion

Retail Technology Review

Internet Retailing Retail Supply ChainTalend, the cloud data integration solutions provider, has announced that PointsBet, an online bookmaker from Australia offering both traditional fixed odds markets as well as PointsBetting, is using Talend Cloud and Microsoft Azure to deliver a differentiated mobile betting experience to just under 100,000 customers worldwide and support its international expansion.

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Astound Commerce delivers Salesforce Commerce Cloud Cartridge for eShopWorld

Retail Technology Review

Astound Commerce, the digital commerce agency and systems integrator, has been chosen to develop a pre-built integration or ‘cartridge’ for eShopWorld, the global commerce company that provides a technology platform to brands and retailers that wish to sell online into global markets. Internet Retailing Retail Supply Chain

Achieving retail’s Holy Grail: A 360-degree customer view

Retail Technology Review

The UK retail sector is unforgiving. Critical Issues Retail Supply Chain Internet RetailingHigh street sales recently suffered their biggest drop in 20 years, while online sales growth was forecast to decline to single digits for the first time this year.

Figures show internet retailing continues to rose throughout March

Retail Technology Review

Today’s ONS retail sales figures revealed that online spending continues to rise. Critical Issues Internet RetailingThe percentage of online purchases has risen by 8.0 per cent in March 2019 in comparison to March 2018.

Internet Retailing EXPO is back with a focus on omnichannel – Discover the latest in payments, mobile, AR and more

Retail Technology Review

How can the retail industry survive (and overcome) the new customer's demands? In a decade of digital transformation, customer behaviour has dramatically changed

Internet Retailing EXPO is back with a focus on omnichannel – Discover the latest in payments, mobile, AR and more

Retail Technology Review

How can the retail industry survive (and overcome) the new customer's demands? In a decade of digital transformation, customer behaviour has dramatically changed

Internet Retailing: European retailers change customer-centric strategies due to lessons learned

Dynamic Action

In the article, “ How retailers transformed their customer-centric strategies due to the lessons they’ve learned ,” author Sasha Fedorenko of Internet Retailing focuses on key strategic initiatives mentioned in almost every retail earnings call over the past two quarters: customer-centric transformation and reduction of profit eroding promos and markdowns. Further findings include: Retail marketing spend was up 57%.

Online conversion rates rose by 44% on Black Friday, according to iAdvize data

Retail Technology Review

Internet Retailing Retail Supply Chain Critical IssuesUK online conversion rates rose by 44% on the daily average on Black Friday – up 3% year-on-year - according to data from iAdvize, the conversational commerce provider, while Cyber Monday conversions increased 27% compared to an average Monday.

Nearly four-fifths of commerce leaders excited and “ready” for the future of commerce

Retail Technology Review

Internet Retailing Critical IssuesAmidst an uncertain and challenging landscape, commerce chiefs across the board are presenting a positive front; nearly four-fifths (79%) of digital commerce leaders feel ready to take advantage of the opportunities digital commerce has to offer, according to a study from Wunderman Thompson Commerce.

3dcart partners with ClearSale to deliver comprehensive eCommerce fraud protection for customers

Retail Technology Review

Internet Retailing Surveillance & SecurityClearSale has entered into a partnership with eCommerce platform3dcart.

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As high street shops close, retailers also fail to control online customer churn

Retail Technology Review

A recent survey of 500 retailers sponsored by Eggplant, the digital experience specialist, revealed the pressures facing online digital teams in advance of busy retail season. Critical Issues Internet Retailing Retail Supply Chain

Internet Retailer: Every Day Is a Billion?Dollar Online Sales Day in the Run?Up to Thanksgiving

Dynamic Action

Online news site Internet Retailer utilized the DynamicAction Retail Index’s early pre-Thanksgiving insight for their article Every day is a billion‑dollar online sales day in the run‑up to Thanksgiving. DynamicAction CMO, Sarah Engel , was tapped for her acumen: “Evidence that consumers took advantage of promotions early in the season also comes from DynamicAction , a retail analytics firm.

Société Générale Wins Best Global Deployment Award Powered by GigaSpaces

Retail Technology Review

Critical Issues Internet Retailing Data CaptureGigaSpaces, the provider of InsightEdge, the in-memory real-time analytics processing platform, has announced that Société Générale was honored at the 25th annual American Financial Technology Awards in New York as the winner of best global deployment powered by GigaSpaces in-memory computing platform.

ParcelHero says 24-hour round-the-clock deliveries are the future of e-commerce

Retail Technology Review

Retail Supply Chain Internet Retailing Critical IssuesAmazon’s $800 million investment in free next-day deliveries may be making headlines, but the home delivery expert ParelHero says same-day 24/7 deliveries are the future of e-commerce.

The five key steps to delivering a seamless digital retail experience

Retail Technology Review

Internet Retailing Critical IssuesBy René Aerdts Chief Technologist – Global Consumer Goods, DXC Technology. As a result of technically advanced e-commerce platforms such as Amazon, consumer expectation with regards to customised buying experiences and always-on services have skyrocketed.

Visualsoft ties up contract renewal with Daniel Footwear

Retail Technology Review

Internet RetailingeCommerce and digital marketing agency, Visualsoft, has announced a contract renewal with premium fashion company Daniel Footwear, extending their partnership for a further two years.

Sweet dreams are made of this: KPS picks up four award wins for its work with Dreams

Retail Technology Review

KPS, the UK-based eCommerce and transformation agency specialising in SAP Hybris and SAP Commerce Cloud, has been decorated with four awards for its work with Dreams, the specialist bed retailer. Internet Retailing

Returns to increase because of social media shopping

Retail Technology Review

Critical Issues Internet Retailing Retail Supply ChainGrowing social media commerce will cause one-in-five online shoppers to return more items, according to new research from international logistics company Advanced Supply Chain Group.

OnBuy forecasts huge sales jump through new Boost service

Retail Technology Review

Internet RetailingOnBuy has launched a new service called Boost. Launched in time to give OnBuy sellers maximum benefits ahead of the seasonal traffic peak, Boost is designed to help sellers gain more exposure and improve the visibility, rank and placement of their listings on and off OnBuy.

[Internet Retailer] How to Protect Your Brand on Amazon

Wiser

Wiser CEO Andy Ballard, in an article published by Internet Retailer , explained how you can do just that with competitive pricing, MAP monitoring, and Amazon’s Brand Registry. ” Read the rest of Andy’s thoughts at Internet Retailer.

Google/Looker Competition and Markets Authority enquiry

Retail Technology Review

Critical Issues Internet RetailingGoogle/Looker Competition and Markets Authority enquiry: rival data CEO says Google deal `fair enough and makes perfect sense`. The decision by the Competition and Markets Authority to consider an investigation of the acquisition of Lookers by Google, was announced yesterday.

LivePerson debuts SocialConnect and EmailConnect to help brands manage all digital customer interactions in one place

Retail Technology Review

Retail Supply Chain Internet RetailingLivePerson, Inc. has launched SocialConnect and EmailConnect, bringing social media and email into the LiveEngage platform. This debut gives brands the ability to easily manage customer conversations regardless of the channels where they occur – all in one place.

How did your company manage the Black Friday challenge?

Retail Technology Review

By Sarah Robinson, Retail Skills Tutor, Qube Learning Originating in the United States as a post-Thanksgiving start to Christmas shopping, Black Friday has been a shopping trend in the UK for less than a decade. However, the seasonal discount day gained popularity quickly and has not only become a solid fixture in the retail calendar but has grown into a week-long show of retail sales and discounts – both online and in-store. Critical Issues Internet Retailing

UK shoppers demand faster in-store payments that replicate ‘one-click’ transactions online

Retail Technology Review

Critical Issues Internet Retailing Data CaptureSpeed and convenience prove key to enhancing customer experience around in-store payments, a new report from RetailEXPO reveals.

CommerceHub survey uncovers expanding product range is a top priority for UK retailers

Retail Technology Review

CommerceHub presented key research findings at The Internet Retailing Conference on 10 October 2019 from its survey of 200 online retail decision makers and workers, uncovering their current mindset around using drop ship or marketplace models to cost-effectively expand product range. Critical Issues Internet Retailing

Black Friday: more than a bargain

Retail Technology Review

Retailers should now be in full swing with their Black Friday and Cyber Monday preparations as they look to build on the success of last year’s shopping phenomenon. Critical Issues Retail Supply Chain Internet RetailingBy David Griffiths, Senior Product Marketing & Strategy Manager, Adjuno. It’s that time of year again.

Amazon parcels can now be delivered to hundreds of PayPoint stores nationwide

Retail Technology Review

Internet Retailing Retail Supply ChainPayPoint has announced its participation in Amazon Hub Counter – a network of pick up points that allows customers to collect their Amazon orders in-store.

Linio Colombia and Ingenico ePayments partner up to offer the best online shopping experience

Retail Technology Review

Internet Retailing Data CaptureIngenico ePayments, the ecommerce division of Ingenico Group, will provide Linio Colombia with advanced payments services, offering its customers an enhanced shopping experience.

Record-breaking cyber monday sales: Capgemini comment

Retail Technology Review

Retail Supply Chain Internet RetailingAdobe Analytics said Cyber Monday online sales would hit a record-breaking $9.4 billion in the US, climbing 18.9% from 2018. Adobe also found that Black Friday was a record breaker in terms of sales. For the UK, it has been a similar story – with VoucherCodes predicting that the UK would spend £2.53bn on Black Friday, a 3.4% increase on 2018.

Optiseller helps online auto and motorcycle parts retailers get their data into gear

Retail Technology Review

Internet Retailing Retail Supply ChainA key issue for sellers of automotive parts and accessories is ensuring that the parts being sold contain the correct product data and include which makes and models of vehicle they are compatible with. With millions of parts in circulation, managing this data can be a daunting task.

Returns to increase because of social media shopping

Retail Technology Review

Critical Issues Internet Retailing Retail Supply ChainGrowing social media commerce will cause one-in-five online shoppers to return more items, according to new research from international logistics company Advanced Supply Chain Group. Research of 2,000 online shoppers shows 34% will make more impulse buys as social media sites make it easier to buy products direct through in-platform selling tools.

Invisible payments to take the stage as the new commerce norm

Retail Technology Review

The research looks into how the next generation of payments is reinventing the shopping experience, giving merchants clear insight into key strategic retail trends. Internet Retailing Data Capture Critical IssuesPayvision, a global fintech and omnichannel payments provider, has released a new ebook exploring the future of commerce payments.

Consumer confidence remains low as companies look to provide a human touch

Retail Technology Review

Critical Issues Retail Supply Chain Internet RetailingConsumer confidence remains flat in Q2 amid continued economic uncertainty, according to the Deloitte Consumer Tracker Survey.

Retail sales value fell in September: and retail’s white knight – e-commerce – suffered worst of all, says ParcelCompare

Retail Technology Review

ONS retail sales figures reveal the amount UK shoppers spent fell -0.2% in September, and this time the new saviour of retail, online stores, fell even more dramatically, says ParcelCompare. Internet Retailing Critical Issues

Puretec Fitness boosts revenue and takes back control of brand with new eCommerce site

Retail Technology Review

Home fitness equipment retailer, Puretec Fitness, has secured its future and taken back control of its brand by launching a fully transactional website, after historically relying on eCommerce marketplaces to target customers. Internet Retailing Retail Supply Chain

Hawes & Curtis further evolve its digital shopping experience with One iota

Retail Technology Review

Hawes & Curtis, the formal menswear and womenswear retailer, is collaborating with multi-channel technology specialist One iota to deploy their Assisted Sale iPad App across its stores nationwide. Retail Supply Chain Internet Retailing