Internet Retailing EXPO is back with a focus on omnichannel – Discover the latest in payments, mobile, AR and more

Retail Technology Review

How can the retail industry survive (and overcome) the new customer's demands? In a decade of digital transformation, customer behaviour has dramatically changed

Internet Retailing EXPO is back with a focus on omnichannel – Discover the latest in payments, mobile, AR and more

Retail Technology Review

How can the retail industry survive (and overcome) the new customer's demands? In a decade of digital transformation, customer behaviour has dramatically changed

The Chargeback Company adds Enriched Alerts Service to its chargeback management platform

Retail Technology Review

Internet Retailing Surveillance and SecurityUp to 86% of chargebacks are likely caused by fraudulent actions from consumers, and claims have increased 41% over the last two years.

Compromised Magento sites delivering malware

Retail Technology Review

Internet Retailing Critical Issues Surveillance and SecurityBy Amina Bashir, Paul Burbage, and Vitali Kremez or business risk analyst firm Flashpoint.

Gain a Competitive Edge at IRCE 2017 with ChannelAdvisor

ChannelAdvisor

Will you be at the Internet Retailer Conference and Exhibition in Chicago next month? ChannelAdvisor conferences Internet Retailer Conference Exhibition irce IRCE 2017Get ready to spend some quality time with ChannelAdvisor!

How I did it: Escalade Sports won back time and gained transparency

Salsify

Digital Marketing Team Leader, Sarah Krampe, saw a gap in how Escalade Sports was distributing its product information to retail customers that ultimately slowed web, ecommerce and traditional sales channels. Ecommerce Product Content product content syndication Distributed Channel Product Accuracy Sporting Goods Direct-to-Consumer Customer Experience Product Information Internet Retailer

Top 5 #IRCE17 Sessions to Attend

Salsify

If you are one of the brands, retailers, and technology vendors going to the show, we've got a list of some of the top sessions you should attend. Ecommerce Amazon Internet RetailerNext week, IRCE expects 10,000 professionals in Chicago for its annual conference. We'll be at Booth 119!)

5 must-read lesson from #IRCE17

Salsify

This year's Internet Retailer Conference & Exhibition (IRCE 2017) was teaming with energy and innovation. We were inspired to see so many of our customers and industry leaders sharing advice, best practices and insights with the 10K+ attendees

Investment in BigCommerce, Our Customers and Our Partners

BigCommerce

Shopify was serving small brands, while Demandware (now Salesforce Commerce Cloud) was primarily focused on large retailers selling north of $50 million per year. Internet Retailer recently rated us the fastest-growing platform serving the top 1000 B2C stores in North America.

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How Overstock Used Omnichannel Segmentation to Acquire Higher-Value Shoppers

Zaius

last year according to Internet Retailer. According to Internet Retailer, one brand facing this problem is Overstock, a business chiefly known for selling surplus merchandise from other ecommerce retailers at below-wholesale prices.

[Infographic] The Essential Ingredients for E-Commerce Sales: Success Stories from Health and Beauty Sellers

ChannelAdvisor

In fact, according to Internet Retailer, the amount consumers spent online on health and beauty products in 2016 was double that of five years earlier — with no signs of slowing down.

The State of Ecommerce Platforms in 2018: Cloud Commerce, Open SaaS and The API Economy

BigCommerce

The Number 1 SaaS Ecommerce Platform Internet Retailer’s 2018 survey found BigCommerce to be the #1 SaaS ecommerce platform preferred by mid-market and enterprise retailers. You don’t have to go digging around the internet for Shopping on Instagram examples.

21+ eCommerce Conferences in 2018 for Online Retailers

eCommerce Training Academy

Online Retailer Conference & Ecommerce Expo. Retail’s Digital Summit SHOP.org. National Retail Federation. Internet Retailing Expo. Retail Global Goldcoast. Internet Retailer Conference & Exhibition. Retail Global.

Segmenting Your Shoppers For Higher-Value Customer Acquisition

Zaius

Internet Retailer recently published an article called “The Knowledge Gap” in their April 2017 issue. How can retailers manage this problem?

Holiday Online Sales May Outpace Predictions; Mobile Apps and Mobile Web Are Neck-And-Neck In Sales

Sailthru

We’ll look into both these stories as well as news that branded shopping apps and the mobile internet showed equal conversion rates during 2017. National Retail Federation: 11 to 15 percent. Mobile Apps and Mobile Internet Are Running Neck-And-Neck In Sales.

Protecting The Availability Of Your Online Business In A Cloudy World

Retail TouchPoints

By Jonathan Lewis, NS1 Cloud computing offers many advantages for the retail industry, and we’re seeing even more established retailers look to cloud adoption as they face a boom of new online competitors entering the marketplace.

Amazon Prime Membership Growth May Be Flattening; Home Depot Invests Billions in Omnichannel; and What We’ve Learned From the Holiday Season—So Far

Sailthru

The evolution of the retail economy continues to challenge the status quo. billion creating the ideal omnichannel customer experience, reports Internet Retailer. Even online giant Amazon may be facing some uncertainties, as the growth of its Prime program appears to slow.

Personalized Marketing Equals Better Marketing Results

Zaius

One example of a brand that really gets personalization is silicone wedding ring retailer QALO. Here’s an email I recently received in my inbox: “Hi Karen, how are you? We have these beautiful canary-yellow sandals on sale that we think you’ll love. Click below for next-day delivery!”.

How Lonely Planet Combines Content and Commerce on Workarea to Drive Growth!

Demac Media

Despite an early investment in digital retail Lonely Planet’s in-house system became a hindrance to their success online. Mike is highly experienced in the digital retail world, having previously worked for retailers listed on both the INC 500 and Internet Retailer 500 , making him uniquely equipped to lead Lonely Planet in the direction of online growth through a replatform with Demac Media and Workarea.

Commerce Trends for 2018: #1 Personalization in B2B

GetElastic

1 pointB, Three Takeaways from the 2015 Internet Retailer Conference and Expo.

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This Could Be the Year: Online Will Outdo In-Store Holiday Sales; Prime Membership Could Reach 90 Million

Sailthru

This holiday season, online retail could hit two big milestones: In the share of shopping going online over the holidays, and in Amazon’s ever-burgeoning Prime membership. Even with all this online growth, a new report says that when it comes to omnichannel retail, U.S. retailers.

Digital Personalization

Retail TouchPoints

A hot topic in today’s retail environment, it has proven to be demonstratively effective, with 90% of customers stating that individualized experiences have an impact on their buying decision and 80% of retailers reporting that personalization has increased their revenue.

11 Welcome Email Template Examples That Grow Sales From Day 1

BigCommerce

Among Internet Retailer’s top 100 ecommerce websites, 87% send welcome emails, and 49% percent of those brands send more than one. The welcome email is the most important email brands can send to new subscribers.

How to Conduct Online Market Research for Your Ecommerce Business

BigCommerce

Here are a few ecommerce and retail industry publications to check out: Internet Retailer. Conducting market research for your ecommerce business ideas is not only wise, it’s essential.

Why Brick-and-Mortar Is Good for Online Sales; Analysts Predict the Coming Holiday Season Will Be Good To Ecommerce

Sailthru

Analysts are forecasting a rosy holiday season for online retail this year, likely with some help from the omnichannel shoppers making brick-and-mortar an ecommerce driver. A new study from a U.K.-based

6 Dos and Don’ts of Winback Campaigns

Zaius

In fact, a study conducted by Internet Retailer on 33 brands running winback campaigns revealed that 45% of customers who received a winback campaign opened a subsequent message from the brand. It’s a marketer’s worst nightmare: for whatever reasons, a once active customer has stopped engaging with your brand entirely.

The History of Ecommerce: What The Past Says About Tomorrow’s Retail Challenges

BigCommerce

Globally, ecommerce growth projections are also on an upward trajectory: They show that retail sales may exceed $4.058 trillion by as soon as 2020. of total retail sales. Essentially, ecommerce (or electronic commerce) is the buying and selling of goods (or services) on the internet.

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Macy’s Looks to Loyalty to Drive Revenue; Nike and The New York Times Focus on Personalization

Sailthru

Like many legacy retailers in the Amazon era, Macy’s is fighting through a sales slump. Nike’s 2017 fiscal year, which ended in June, revealed slowing growth through its retailer sales. How do savvy brands increase their sales?

The Best E-Commerce Conferences of 2018 (January to July)

ChannelAdvisor

As we prepare for another year of new and exciting trends, we’ve pulled together a list of our top events (so far) for 2018: Retail’s BIG Show. The National Retail Federation’s annual three-day conference will bring together industry executives for discussions around the latest trends, as well as a look at how retail brands of all sizes are transforming in the digital age. Who: Internet Retailer.

Prescriptive Analytics Overtakes Predictive — 2018 Retail Trends from Forrester

Dynamic Action

Prescriptive analytics for retail will overtake predictive analytics as one of several 2018 retail trends, according to new research from Forrester. Internet Retailing covered the new findings. Intuition, instinct, and opinions are no longer acceptable tools of the trade for retail: People let cognitive biases and corporate politics inundate their decisions, and updating hard-coded application decision logic as rules change is expensive. Let’s talk retail!

Record-Breaking Online Black Friday and Cyber Monday Results Point to a New Future for Holiday Shopping

Sailthru

As predicted, online retail results from this year’s Black Friday and Cyber Monday were record breaking. percent increase over last year, says Internet Retailer. Retailers need to be prepared. Retailers must keep consumers engaged throughout,” commented Michele Dupré, group vice president for retail, hospitality & distribution with Verizon Enterprise Solutions to eMarketer Retail.

Cyber Five Kicks Off The 2017 Holiday Season

ChannelAdvisor

One report on Black Friday had Amazon generating an amazing 55% of transactions among the largest internet retailers. Although many retailers have made improvements to their mobile site experience, we would argue there is still more to do to close the gap of conversion rates.

Optimizing Your E-Commerce Fulfillment Strategy for the Holidays

ChannelAdvisor

According to Internet Retailer , only 1% of consumers are more concerned about the speed of a delivery. Fueled largely by Amazon’s “Prime effect” — a growing number of e-commerce consumers are now accustomed to free two-day shipping — Deloitte found that the amount people are willing to pay other retailers for 48-hour deliveries decreased 37.5% Yet recent research indicates that many retailers and brands remain unprepared.

How to Set Up an Ecommerce Loyalty Program to Improve Retention, Build Community and Drive 5X in Sales

BigCommerce

However, certain types of internet retailers will see greater value from a loyalty program. These retailers have the following characteristics: 1. Online retailers who receive a steady stream of at least ten or more orders a month will see greater benefit from a reward program.

The Ultimate 2018 Ecommerce Checklist: 31 Experts Prioritize 19 Growth Tactics to Implement Now

BigCommerce

Because a lot happens in a year within retail and ecommerce. Here are the top 19 ecommerce growth strategies recommended by Internet Retailer 1000 brands and the experts that advise them, in order of priority. PayPal Credit was previously expensive for the retailer.

Magento B2B Features Released

Blue Acorn

Even though Magento is the top ecommerce platform on Internet Retailer’s 2017 B2B 300 Guide for the 2nd straight year, there were still some commonly requested B2B ecommerce features that weren’t native to the platform.

Key Takeaways for Advertising on Amazon

ChannelAdvisor

To help Amazon sellers gather their bearing and get some direction in the advertising journey, we held a webinar hosted by Internet Retailer outlining key focus points that all retailers and brands need to know before setting their Amazon Advertising strategies in concrete. Read on for three actionable takeaways from our presentation that all retailers and brands should be focusing on — especially as the busy holiday months get closer and closer.