Sat.Dec 07, 2019 - Fri.Dec 13, 2019

Customer-Centricity is Here to Stay


eCommerce Brands are in a Battle for the Customer Profile. Whether they know it or not. Centralizing your entire organization (in-store, marketing, service, & merchandising) around a single customer profile opens up a world of possibilities for delivering a beautiful and relevant experience.

How Suppliers Can Use AI To Immunize Against The Retail Apocalypse

Retail TouchPoints

By Pijush Gupta, HighRadius More than 3,800 stores are expected to shutter their brick-and-mortar retail operations this year, most notably and recently the bankruptcies of Toys ‘R’ Us and Sears Holdings. But it’s not only stockholders and employees that are feeling the fallout.

Do You Recruit Bad Employees As A Matter Of Policy?

Forrester eCommerce

For better or for worse, my family is a customer of a large bank near my home. Once in a while I step in to the branch to update documents for my mother (she still likes to see her account balance in print), or some other such need. Here’s the kicker though: Every time I […].

Google Ads Quality Score: Overhyped Metric or Holy Grail?

Store Growers

Many advertisers look at the quality score as the Holy Grail to making Google Ads work. As a result, they spend too much time obsessing over trying to optimize it. Others are skeptical and take everything they hear about it with a pinch of salt. So who is right? Today, we’re going to find out.

Realizing ROI in an Omnichannel Rich Retail 4.0 Environment

Welcome to Retail 4.0. This is the land of opportunity where retailers connect with shoppers and drive sales in a way like never before. With this eBook, you’ll learn about the advanced technologies that are available to create a seamless integrated omnichannel experience.

How To Start A TShirt Business For Under 3 Dollars (And Make Sales Immediately)

My Wife Quit Her Job

In this post, you will learn how to start a tshirt business from complete scratch for less than $3 with a viable marketing strategy that requires no upfront costs.

More Trending

Avoid Becoming Dumb Money

Forrester eCommerce

Online conversion rates rose by 44% on Black Friday, according to iAdvize data

Retail Technology Review

UK online conversion rates rose by 44% on the daily average on Black Friday – up 3% year-on-year - according to data from iAdvize, the conversational commerce provider, while Cyber Monday conversions increased 27% compared to an average Monday. Internet Retailing Retail Supply Chain Critical Issues

How to Get More Organic Traffic Without Doing Any SEO (Seriously)


You all know SEO is a long-term game… at least when it comes to Google. And yes, who doesn’t want to be at the top of Google for some of the most competitive terms? But the reality is, we don’t all have the budget or time. So then, what should you do?

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CPG Ecommerce: How Companies are Selling Consumer Packaged Goods Online in 2020


Digital disruptors like Amazon have forced more traditional brick-and-mortar businesses to rise up and adapt in a variety of ways. Last… Ecommerce Marketing

Real-time Personalization Guidebook: 10 Tips to Improve eCommerce Conversions

Conversion rate remains the most important metric for measuring success. This guidebook reveals 10 tips to improve eCommerce conversion rates, and insight into how an AI-powered personalization platform can dramatically improve performance.

FORRward: A Weekly Read For Tech And Marketing Execs

Forrester eCommerce

Shifting Gender Norms Threaten Brands With Cultural Irrelevance Gender is squarely in our cultural spotlight.

Nearly four-fifths of commerce leaders excited and “ready” for the future of commerce

Retail Technology Review

Amidst an uncertain and challenging landscape, commerce chiefs across the board are presenting a positive front; nearly four-fifths (79%) of digital commerce leaders feel ready to take advantage of the opportunities digital commerce has to offer, according to a study from Wunderman Thompson Commerce. Internet Retailing Critical Issues

Ecommerce 2020: Enabling new business models with IoT


IDC predicts that revenue from the Internet of Things (IoT) is expected to surpass $1 trillion USD by 2022 with the majority of the revenue coming from industrial IoT including smart buildings, smart utilities, smart cities, smart manufacturing, smart retail and smart health.

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An In-Depth ShippingEasy Review: Everything You Need to Know

Ecommerce Platforms

Have you come across ShippingEasy before? If not, never fear because you're in the right place. This ShippingEasy review is going to break down everything you need to know about this platform.

Tips For E-Commerce Best Practices

An infographic listing the best practices companies can follow to bolster their e-commerce website.

The One-Sentence Business Case For Customer Experience

Forrester eCommerce

Recently I wrote a post arguing that $ is the one CX metric that matters to executives. The obvious conclusion: You need to design your CX measurement program to track and report $. If you haven’t done that already you should jump on it today.

How did your company manage the Black Friday challenge?

Retail Technology Review

By Sarah Robinson, Retail Skills Tutor, Qube Learning Originating in the United States as a post-Thanksgiving start to Christmas shopping, Black Friday has been a shopping trend in the UK for less than a decade. However, the seasonal discount day gained popularity quickly and has not only become a solid fixture in the retail calendar but has grown into a week-long show of retail sales and discounts – both online and in-store. Critical Issues Internet Retailing

Time for B2B to bet big on wearable communications tech


The first time you see a kid running around a playground with a real-time location tracker clipped to his belt, you realize the world of wearable technology has dramatically changed. Also, I’m considering whether to invest.).

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Looking for an Upserve POS Review? Check This Out

Ecommerce Platforms

Are you a restaurant manager or owner? If so, you'll be all too familiar with the importance of finding and using the perfect point of sale solution. The right software can make both yours and the work of your team a million times simpler.

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20 Mobile Trends for 2020

Forrester eCommerce

I have just published a post sharing some of our marketing predictions for 2020. It made me realize Forrester no longer publish dedicated “mobile” predictions. Because, mobile has simply become a key driver and enabler of business transformation. Mobile is embedded everywhere.

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Recover Lost Sales With Back in Stock Emails


Out of stock items cost retailers nearly $1 trillion ever year. Running out of a popular product can cost ecommerce sites hundreds, or even thousands of conversions. Fortunately, there is a simple solution to these situations that can mitigate stock issues: Back in stock emails.

Cyber 5 2019 Recap: 10 Key Takeaways


Some of us may feel a bit of nostalgia for Black Friday. For many, it was an annual family pilgrimage.

Stripe vs PayPal: Which Payment Gateway is Right for You?

Ecommerce Platforms

You’ve got the most amazing selection of products, competitive prices, and some pretty successful marketing on your online store. However, you won’t be able to pluck success from the ecommerce world until you’ve got one more thing right: your payment gateway.

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How to Sell Internationally Using Amazon


When Elena Castaneda started her business, Bling Jewelry , in 2008, she dreamed of expanding her venture outside of her one-bedroom New York City apartment, but she never expected her products would one day reach consumers across the globe.

The Metrics That Matter Most When Evaluating New Direct-To-Consumer Sales Channels


Peter Drucker’s famous mantra that “what gets measured, gets managed” is even more true today than it was when he wrote it more than six decades ago.

Shopify Plus vs Magento 2 Commerce (Magento Enterprise): Which Platform is Best for Your eCommerce Business?

Inflow Insights

Shopify Plus and Magento 2 Commerce are two of the most popular eCommerce platforms for mid-market and enterprise-level online retailers. This post outlines their differences to make it easy to see what each platform offers for large and fast-growing stores.

7 Uncommon Ecommerce Growth Hacking Tactics to Get More Customers

Bootstrapping Ecommerce

If you build connections with your customers & meet them where they are, good things happen. The growth hacks in this article will help you do that. The post 7 Uncommon Ecommerce Growth Hacking Tactics to Get More Customers appeared first on Bootstrapping Ecommerce.

BigCommerce Stencil: 5 Reasons to Make the Switch from Blueprint


If you’re on BigCommerce, chances are you’ve heard about Stencil, BigCommerce’s new approach to theme and front-end development. Here at Groove, we’ve had the opportunity to work with Stencil on a few websites, and our development team can’t say enough about it.

30 Best Print On Demand Sites and POD Services For 2020

eCommerce CEO

Print on demand sites are off the charts these days when it comes to the jaw-dropping number of them and the products they offer. You’re sure to have questions: What website offers the best service? Which company won’t break the bank? Do these companies drag their feet when shipping the products?

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[2019] The Best Shopify App For Reviews Compared


See our comparison of the best Shopify review apps below to help you expand your customer base, drive more profits, and grow your business. Why Should I Use a Shopify Review Tool?

Why Texting with Home Furnishing Shoppers is Better Than Chat


The post Why Texting with Home Furnishing Shoppers is Better Than Chat appeared first on PERQ. Blogs Furniture chat-to-text customer communication furniture marketing cloud lead nurture

BigCommerce Stencil: 5 Reasons to Make the Switch from Blueprint


If you’re on BigCommerce, chances are you’ve heard about Stencil, BigCommerce’s new approach to theme and front-end development. Here at Groove, we’ve had the opportunity to work with Stencil on a few websites, and our development team can’t say enough about it.

Why and How to Optimize In-App Messaging Strategy


User engagement is the key to success for any appl or for that matter any customer/client / user-centric system. Ever since the mobile apps have come to existence, the bigger challenge has been not to successfully launch the app, but to retain and grow the users. And how do you do that?