Sat.Jul 13, 2024 - Fri.Jul 19, 2024

article thumbnail

Rethinking IT Strategy: A Comprehensive Blueprint for Success

Forrester eCommerce

In a business environment that continually evolves, particularly with the rise of artificial intelligence, the old ways of crafting an IT strategy at your kitchen table on a Sunday afternoon are not just outdated but ineffective.

Customer 407
article thumbnail

Amazon Makes AI Shopping Assistant Rufus Available to All U.S. Shoppers as Prime Day Kicks Off

Retail TouchPoints

Amazon has made its generative AI-powered conversational shopping assistant Rufus available to all U.S. customers the day before its 10 th annual Prime Day sales event kicks off on July 16. Rufus first debuted in beta for a small number of U.S. users in February 2024, and now all U.S. app users will find Rufus ready and waiting to help them make their purchases.

Outdoor 269
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

547: The Formula For Running A Record-Breaking Sale With Email Marketing

My Wife Quit Her Job

In this episode, Toni and I discuss the right way to run an email sale campaign based on one of her largest clients. I learned a lot from this episode, and I’m positive that you will too. What You’ll Learn How to run an email sale campaign An inside look at how an ecommerce company organizes email subscribers The principles for getting someone to buy from email Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

156
156
article thumbnail

Macy’s ends talks with Arkhouse and Brigade, foiling $6.9B takeover

RetailDive

The firms raised their bid in June, but their financing, tied in part to Macy’s own real estate, was lacking, the department store said Monday.

article thumbnail

Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

article thumbnail

The Paid Media Paradox

Forrester eCommerce

Digital marketers like digital marketing much more than consumers do. A new report explores in greater depth how consumers’ behaviors contradict marketers’ investments.

Consumer 383
article thumbnail

H Mart Upgrades Ecommerce CX with Real-Time Inventory Availability

Retail TouchPoints

Asian-American supermarket chain H Mart has migrated from a legacy commerce platform to VTEX , an upgrade that allows the retailer to leverage store inventory to provide online shoppers with real-time product availability. Additionally, H Mart customers can now order both shelf-stable and fresh products in the same cart. The composable VTEX platform also includes a pick-and-pack app for use in the retailer’s 90 stores, enabling more seamless in-store picking of online orders.

More Trending

article thumbnail

Labour’s measures to tackle retail crime expected to feature in King’s Speech

TalkingRetail

The new Labour government is expected to put forward legislation to combat retail crime, that includes making assaulting shop workers a specific offence.

Retail 97
article thumbnail

ServiceNow And Atlassian: The Rise Of IT Management Platforms

Forrester eCommerce

As one of the Forrester analysts in attendance this spring at the ServiceNow Knowledge 2024 and Atlassian Team 24 conferences, I noticed a palpable change.

article thumbnail

Burberry Replaces CEO Following Tough Quarter, Warns of Potential Losses

Retail TouchPoints

Burberry has named luxury retail veteran Joshua Schulman as its new CEO and Executive Director, effective July 17. Schulman had served as CEO of Michael Kors and Coach , as President of Bergdorf Goodman and as CEO of Jimmy Choo. Schulman will replace Jonathan Akeroyd, who had been named Burberry’s CEO in October 2021 and began in the position in April 2022.

article thumbnail

Canada Goose appoints new chief digital and information officer

RetailDive

Alfredo C. M. Tan steps into the role Aug. 7 and replaces Matt Blonder, who was the company’s chief digital officer for a little over a year.

article thumbnail

Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

article thumbnail

OpenAI Whistleblowers Warn of AI’s Risk to Humanity

RetailWire

In a major turn of events, OpenAI whistleblowers are alleging the company illegally prevented employees from alerting government regulators about the potential risks posed by its technology to all people of the world. As a result, they have decided to file a complaint with the Securities and Exchange Commission (SEC) in order to change things.

Events 90
article thumbnail

Securing IoT Devices Demands Applying Zero Trust Principles

Forrester eCommerce

Two recent sets of vulnerabilities discovered in medical IoT devices, one in lab testing gear and one in a temperature sensor (the latter of which brings back memories of the infamous fish tank sensor hack in Las Vegas), highlight the need for implementing Zero Trust principles when deploying IoT devices.

256
256
article thumbnail

Rethinking Hard Tag Removal: How RFID Technologies are Complementary to EAS Hard Tags

Retail TouchPoints

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. As such, electronic article surveillance (EAS) hard tags, locks, alarms and other physical or visual deterrents to theft have become an expected part of the in-person shopping experience these days. Still, as intelligence-led loss prevention (ILLP) systems that rely on radio frequency identification (RFID)-supported inventory insights to help retailers get ahe

article thumbnail

Why Use Google’s Disavow Tool?

Practical eCommerce

There's one possible reason to disavow inbound links in circa 2024. The post Why Use Google’s Disavow Tool? appeared first on Practical Ecommerce.

article thumbnail

How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

article thumbnail

Social Security For Senior Citizens Faces Challenges

RetailWire

Social Security is crucial for many seniors, with 60% relying on it as a major income source according to a Gallup poll. The annual cost-of-living adjustment (COLA) based on inflation is vital for these beneficiaries. Analysts predict a 2.63% COLA for next year, lower than the current 3.2% but still good news as it could preserve more buying power amid lower inflation.

85
article thumbnail

Navigating the Research-Stakeholder Partnership: Five Lessons From The Field 

Forrester eCommerce

Getting stakeholders on board is crucial for customer research to have a real impact on decisions. The Forrester report “Build Effective Research Partnerships To Ensure Impact" delves into how researchers can build strong partnerships with stakeholders throughout the research process. This blog covers five often-overlooked lessons from the report that are crucial to build effective partnerships with stakeholders.

Blog 256
article thumbnail

Fender Strikes the Right Note with Digital Identification Support for Customer-First Marketing

Retail TouchPoints

Over the course of its 80-year history, Fender has acquired “legendary” status. The guitar maker has become a household name and built a loyal, passionate fan base along the way. But with such an expansive reach — one that extends across its branded channels as well as a robust network of national, regional and local retailers — Fender has sought better ways to understand the behaviors of these consumers and engage with them in more intentional and relevant ways.

Customer 224
article thumbnail

Thrasio Slims Down in Comeback Attempt

Practical eCommerce

The Amazon aggregator averaged one acquisition per week during the pandemic. Then it filed for bankruptcy. The post Thrasio Slims Down in Comeback Attempt appeared first on Practical Ecommerce.

article thumbnail

Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

NRF: 85% of back-to-school buyers plan to shop Prime Day

RetailDive

Sales are expected to be down from last year’s record highs, but shoppers are once again starting early and prioritizing this month’s discounts.

86
article thumbnail

Australia And New Zealand: Navigating Business And Technology Priorities For 2024

Forrester eCommerce

Australian and New Zealand business and technology professionals have vastly different priorities as their organizations strive for a return to sustainable growth.

article thumbnail

Macy’s Ends Buyout Talks with Arkhouse, Brigade; Looks Ahead to Company’s ‘Bold New Chapter’

Retail TouchPoints

Macy’s board of directors has unanimously agreed to terminate buyout discussions with Arkhouse Management and Brigade Capital Management following months of negotiations that included several bid increases and a board proxy battle. In a statement, the Macy’s board said that months of discussions “have failed to lead to an actionable proposal with certainty of financing at a compelling value,” and that the company will now “return its full focus” to the “Bold New Chapter” strategy , which was in

article thumbnail

Prince Harry & Meghan Markle Spotted With Gatorade Players of the Year at ESPYs

RetailWire

The Gatorade Players of the Year also modeled a limited-edition drop.

article thumbnail

Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

article thumbnail

Dollar Tree rotacart deliveries reach 600 stores

RetailDive

The discount retailer has been working to reduce unloading times and achieve other efficiencies across its supply chain.

article thumbnail

Happy AI Appreciation Day! (Yes, That’s A Thing.)

Forrester eCommerce

With all of the attention bestowed on AI, it may feel as though every day is AI Appreciation Day. Today — on the actual AI Appreciation Day — we look at its impact on companies and on society and how hesitant leaders can get on board.

209
209
article thumbnail

Modernizing the Grocery Store: How AI is Helping Shoppers and Grocery Brands Get in Sync

Retail TouchPoints

The grocery sector is primed to benefit significantly from the opportunity that AI presents, both for retailers and shoppers alike. Grocery stores have voluminous catalogs and their many products have a wide range of attributes. Whether it’s ground beef, canned goods or frozen food, the distinctions inherent in these very dissimilar categories must be handled differently.

147
147
article thumbnail

New Reports Show Inflation Easing

RetailWire

With all of the negative factors caused by rising prices and inflation, recent developments are pointing towards signs of some relief. The Consumer Price Index (CPI) fell by 0.1% from May, slowing the annual inflation rate to 3% from 3.3%. This marks the first monthly decline since May 2020, driven by falling gas and car prices. The core CPI, excluding energy and food, also slowed more than expected, rising only 0.1% from May and bringing the annual core inflation rate down to 3.3%.

article thumbnail

The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

article thumbnail

Indochino set to open 5 new stores this summer

RetailDive

The locations will be in Charleston, South Carolina; Fort Worth, Texas; Buffalo, New York; Murray, Utah; and Los Angeles.

86
article thumbnail

The CEO’s Guide To Building Generative AI

Forrester eCommerce

Creating our generative AI tool, Izola, taught us some very valuable lessons. Here are five that may help you on your own genAI journey.

209
209
article thumbnail

Key Factors of a Successful Retail Industry Training Strategy

Retail TouchPoints

Within the retail industry, staff training, teaching and upskilling is a widely recognized challenge. Several factors play into this, and unfortunately, things aren’t getting easier for educators in retail. First, the retail industry continuously demonstrates some of the highest staff turnover rates , especially for frontline workers. This means that onboarding is a continual process for many mentors.

Retail 147
article thumbnail

PANGAIA Opens First UK Standalone Store on Carnaby Street

365 Retail

PANGAIA, the lifestyle apparel brand known for its innovative use of materials science, has opened its first UK standalone store at 57 Carnaby Street. This addition enhances the distinctive fashion offerings in Soho’s iconic neighbourhood. The 1,500 sq ft store introduces PANGAIA’s premium lifestyle products to Soho, featuring genderless adult and kids’ styles in both vibrant and neutral colours.

Fashion 63
article thumbnail

The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.