Forrester eCommerce

JANUARY 12, 2025

Jensen Huang says AI agents are a multi-trillion-dollar opportunity. Mark Benioff thinks agents represent what AI was meant to be. And Satya Nadella thinks SaaS is dead. Its 2025, and agents are the only game in town (or so it would seem).

Games 326

Games Technology 326

Retail TouchPoints

JANUARY 14, 2025

One of the core values of Dick Schulze, Founder of Best Buy , was learning from challenge and change a prescient insight from a retail leader in the 80s who realized even then that in retail, especially in consumer electronics retail, there would be constant change. Its a tenet that the companys latest CEO, Corie Barry, kept front of mind as she took the helm in 2019 , throughout the upheaval of the pandemic and into today.

Consumer 215

Consumer Consumer Electronics Electronics Technology 215

Groove

JANUARY 13, 2025

Introduction The explosive growth of wholesale B2B eCommerce is transforming how businesses operate in the wholesale industry. Valued at over $30 trillion in 2024 , the global B2B eCommerce market is growing faster than B2C, with a compound annual growth rate (CAGR) of over 16 percent. This shift underscores the importance of adopting eCommerce for wholesalers that want to stay competitive and cater to digitally savvy B2B buyers.

eCommerce Platforms 221

eCommerce Platforms B2B Payment Services eCommerce 221

Bryan Eisenberg

JANUARY 15, 2025

An idea was sparked at the Round Rock Chamber Entrepreneurial Town Hall a few months ago and turns into reality today. Bill Combes from No Time For Social , Brent Pierce from Round Rock Studio , and I decided there was an opportunity for a new type of resource. A show that allowed us to feature local businesses from startups, scale-ups, local entrepreneurs, global-sized businesses and non-profits and other business and community leaders in the Round Rock, TX, and surrounding areas.

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130

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Recommendation

Forrester eCommerce

JANUARY 15, 2025

MAD Services Deliver Cool New Products Whilst Transforming Your Development Capabilities Modern Application Development (MAD) services represent the next wave in custom application development services.

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195

Retail TouchPoints

JANUARY 13, 2025

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9% of sales. While this underscores the inevitability of returns, it also highlights the need for retailers to refine their digital strategies.

Retail 213

Retail BigCommerce B2C Channel 213

RetailWire

JANUARY 13, 2025

The chicken broth recall is one of the largest in Walmart history.

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105

Forrester eCommerce

JANUARY 15, 2025

Today, Google announced that it will include the best of Google AI in its Workspace Business and Workspace Enterprise plans, without the need to purchase an add-on. Will this make Workspace more competitive against Microsoft 365?

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195

Retail TouchPoints

JANUARY 12, 2025

The customer-facing mobile app for Dicks Sporting Goods has traveled a long way since its debut in 2021. Initially focused on providing an easy way for athletes (Dicks name for its customers) to learn more about products via an in-store barcode scanning feature, the app has continued to incorporate new features that remove friction from the checkout process, such as like autocomplete address suggestions.

Sporting Goods 215

Sporting Goods Mobile Shipping Travel 215

RetailDive

JANUARY 13, 2025

AI feature adoption is reducing the need for physical try-ons, the company said.

102

102

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

RetailWire

JANUARY 12, 2025

Carnival Cruise Line has removed many hand sanitizing stations on its vessels.

Travel 103

Travel 103

Forrester eCommerce

JANUARY 14, 2025

Get three key takeaways from Forrester's recent review of North American investing sales websites in this preview of a new report.

Games 195

Games Customer Experience Consumer Management 195

Retail TouchPoints

JANUARY 14, 2025

The Buckle, Inc. , will implement Aptos ONE as its new POS system to bring personalized and efficient interactions to every customer and employee in its 440+ stores across 42 states. Buckle is a specialty apparel retailer that offers a wide selection of on-trend apparel, accessories and footwear. The retailer is especially known for its denim assortment, which includes various fits, styles and finishes from leading denim brands, as well as its exclusive brand, BKE.

POS 176

POS Apparel Accessories Mobile 176

RetailDive

JANUARY 13, 2025

The direct-to-consumer trailblazer is updating its irreverent streak after a period at Unilever that “neutered” the brand’s edginess, per CEO Larry Bodner.

Consumer 96

Consumer 96

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

B2C

RetailWire

JANUARY 11, 2025

Is Wendy's really giving Girl Scout cookie lovers what they want?

105

105

Forrester eCommerce

JANUARY 13, 2025

Translating corporate strategy into actionable plans at the product, revenue, functional, and operational levels is no easy feat. Learn how teams can do this successfully.

B2B 195

B2B Operations Marketing 195

Retail TouchPoints

JANUARY 13, 2025

Artificial intelligence (AI) has been a headline topic at the National Retail Federations annual Big Show , and NVIDIA is undoubtedly one of the companies leading the industrys innovation in this sector. Typically known for its Graphics Processing Units (GPUs), which power breakthrough technologies for companies like Meta and Open AI , NVIDIA is now staking a claim in the retail industry by powering solutions for companies ranging from LOral to Lowes and Walmart.

Supplies 164

Supplies Improvements Social Media Operations 164

RetailDive

JANUARY 14, 2025

CEO Tony Spring said that Macy’s, Bloomingdale’s and Bluemercury are stronger together thanks to back-end synergies.

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89

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Salsify

JANUARY 14, 2025

Its hard to imagine what a product will look like in real life when shopping online. You cant see it, you cant touch it, and you certainly cant try it on. Live stream shopping, however, creates an interactive experience for shoppers that helps bridge some of the gap between in-store and online shopping.

eCommerce 89

eCommerce 89

Forrester eCommerce

JANUARY 14, 2025

Leading banks are leveraging mature and emerging technologies, customer insights, and data to enhance customer experience, increase customer engagement, and drive business growth.

Banking 195

Banking Customer Experience Technology Customer 195

Retail TouchPoints

JANUARY 14, 2025

As retailers face the imperative of implementing a retail media strategy, the number of Retail Media Networks (RMNs) continue to grow. With a need to differentiate yet simplify their offering, retailers face increasingly complex decisions about whether there is room for them to play, and if so, how to build and roll out their vision. The traditional debate of whether to build or buy a solution has dominated industry discussions, but this binary choice no longer serves the sophisticated needs of

Retail 157

Retail Technology Operations Channel 157

RetailDive

JANUARY 13, 2025

Retail's 2025 revolution: 3 trends reshaping shopping, customer engagement and employee empowerment.

Customer 89

Customer Retail 89

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Marketing

365 Retail

JANUARY 14, 2025

GUESS has unveiled its Winter Project for the 2024/2025 season, blending high fashion with immersive experiences across Europes premier alpine locations. Following the success of its debut year, the project highlights branded gondolas, ski lifts, and signature GUESS swings, enhancing outdoor engagement. The 2024/2025 edition introduces revamped logotypes inspired by frosted alpine hues, adding a refined touch to the activations.

Outdoor 63

Outdoor Fashion Apparel Social Media 63

Profitero

JANUARY 14, 2025

One of my top takeaways from our most recent eCommerce Organizational Benchmark report: the exponential age is driving a crisis in confidence among brands. Despite countless exciting innovations to help brands reach shoppers, only 50% of executives surveyed told us they feel caught up or ahead of the curve the lowest weve measured.

eCommerce 78

eCommerce 78

Retail TouchPoints

JANUARY 15, 2025

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. Furthermore, the number of people relying on digital wallets on their smartphones, rather than carrying a traditional purse containing cash, continues to rise.

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157

RetailDive

JANUARY 13, 2025

Concrete examples of how AI and GenAI at the edge can help retailers address major challenges.

Retail 81

Retail 81

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Practical eCommerce

JANUARY 12, 2025

Online merchants serving civically engaged shoppers will find excellent promotional opportunities on the growing X platform. The post How to Promote Products on X appeared first on Practical Ecommerce.

eCommerce 80

eCommerce Social Media 80

RetailWire

JANUARY 13, 2025

There's been new evidence released in the McDonald's E. Coli outbreak.

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72

365 Retail

JANUARY 15, 2025

Pricer, the leading in-store automation and communication solutions provider, has announced the launch of its latest innovation, Pricer Avenue , to evolve the role of traditional Electronic Shelf Labels (ESLs) and deliver enhanced and connected in-aisle experiences. A bold, new modular ESL system, Pricer Avenue redefines traditional aisle experiences, offering new ways for retailers to compose, build, run and merchandise the shelf-edge digtally.

Retail 63

Retail Electronics Technology Games 63

RetailDive

JANUARY 13, 2025

Under new ownership, the company plans to open more full-price or experiential stores, according to a Reebok executive.

Operations 79

Operations 79

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations